Technologies
The Revelation I Got From Experiencing HaptX Is Wild
I tested gloves and buzzing things in Las Vegas to see where the future points.
I put my hands out flat and loaded them into a pair of gloves loaded with joints, cables, pumps and tightening straps. All of this was connected to a backpack-size box that helped pump pressure around my fingers and create sensations of touching things. I was about to play Jenga in VR using an $80,000 pair of haptic gloves made by HaptX.
The future of the metaverse, or how we’ll dip into virtual worlds, seems to involve VR and AR, sometimes. If it does, it’ll also mean solving what we do with our hands. While companies like Meta are already researching ways that neural input bands and haptic gloves could replace controllers, none of that is coming for years. In the meantime, is there anything better than the VR game controllers already out there or basic camera-based hand tracking? I’ve tried a couple of haptic gloves before, but I was ready to try more.
I poked around CES 2023 in Las Vegas to get some experiences with devices I hadn’t tried before, and it suddenly hit me that there’s already a spectrum of options. Each of them was a little revelation.
High end: Massive power gloves
HaptX has been recognized for years as one of the best haptic gloves products on the market, but I’d never had a chance to experience them. The hardware is highly specialized and also extremely large and expensive. I wish I’d gotten a chance to see them at the last CES I attended before this, in 2020. Finally, in 2023, I got a chance.
The gloves use microfluidics, pumping air into small bladders that create touch sensations in 133 zones per hand across the fingers and palm. At the same time, cables on the backs of the fingers pull back to simulate up to 8 pounds of force feedback. Used with apps that support them, you can reach out, grab things and actually feel them.
I’ve tried lower-cost haptic gloves at home that didn’t have the air bladders but did have cables to apply resistance. The HaptX gloves are a big step forward and the most eerily realistic ones I’ve ever tried. I wouldn’t say everything «felt real,» but the poking finger-feelings I had in my fingers and palms let me feel shapes of things, while the resistance gave me a sense of grabbing and holding stuff.
The most amazing moments were when I placed objects on my palm and seemed to feel their weight. Also, when another person’s finger virtually touched mine. Another journalist was in another VR headset with haptic gloves playing Jenga next to me. We never made contact, but occasionally we shook hands virtually or gave high-fives. Our fingers touching felt… well, oddly real, like sensing someone’s finger touching your glove.
HaptX is making another pair of smaller, more mobile gloves later this year that cost less (about $5,000) while still promising the same level of feedback, plus tactile vibrations like the haptic buzzes you might feel with game controllers. I didn’t get to demo that, but I can’t wait.
While HaptX’s tech is wild, it’s meant for industrial purposes and simulations. It represents actual reality, but it’s so massive that it wouldn’t let me do anything else other than live in its simulated world. For instance, how would I type or pull out my phone? Still, I’ll dream of interfaces that let me feel as immersed as these gloves can accomplish.
Budget gloves: bHaptics’ TactGloves
At $300, bHaptics‘ yellow haptic gloves are far, far less expensive than HaptX. They’re also completely different. Instead of creating pressure or resistance, all they really do is have various zones inside that electrically buzz, like your phone, watch or game controller, to sync up with moments when your fingers in VR would virtually touch something. Strangely, it’s very effective. In a few demos I tried, pushing buttons and touching objects provided enough feedback to feel like I was really «clicking» a thing. Another demo, which had me hug a virtual avatar mirroring my movements or shake hands, gave enough contact to fool me into feeling I was touching them.
bHaptics also makes a haptic vest I tried called the TactSuit that vibrates with feedback with supported games and apps. There aren’t many apps that work ideally with haptic gloves right now, because no one’s using haptic gloves. But bHaptics’ support of the standalone Meta Quest 2, and its wireless Bluetooth pairing, means they’re actually portable… even if they look like giant janitorial cleaning gloves. The tradeoff with being so small and wireless is their range is short. I had to keep the gloves within about two feet of the headset, otherwise they’d lose connection.
The buzzing feedback didn’t prove to me that I could absolutely reach into other worlds, but they offered enough sensation to make hand tracking feel more precise, Instead of wondering whether my hand gestures had actually contacted a virtual object, I could get a buzzing confirmation. The whole experience reminded me of some sort of game controller feedback I could wear on my fingers, in a good way.
No gloves at all: Ultraleap’s Ultrasonics
Ultraleap, a company that’s specialized in hand tracking for years, has a different approach to haptics: sensations you can feel in the air. I waved my hand above a large rectangular panel and felt ripples and buzzes beneath my fingers. The feelings are created with ultrasonic waves, high-powered sound bursts that move air almost like super-precise fans against your fingers. I tried Ultraleap’s tech back in 2020, but trying the latest and more compact arrays this year made me think about a whole new use case. It was easy to make this logic leap, since Ultraleap’s booth also demonstrated hand tracking (without haptic feedback) on Pico Neo 3 and Lynx R1 VR and mixed reality headsets.
What if… this air vibration could be used for headsets? Ultraleap is already dreaming and planning for this solution, but right now ultrasonic tech is too power hungry, and the panels too large, for headgear. The tech is mainly being used in car interface concepts, where the hand gestures and feedback could make adjusting car controls while driving easier to use and less dangerous or awkward. The range of the sensations, at least several feet, seem ideal for the arm length and radius of most existing camera-based hand-tracking tech being used right now on devices like the Meta Quest 2.
I tried a demo where I adjusted a virtual volume slider by pinching and raising the volume up and down, while feeling discrete clicks to let me know I was doing something. I could feel a virtual «bar» in the air that I could feel and perhaps even move. The rippling, subtle buzzes are far more faint than those on haptic gloves or game controllers (or your smartwatch), but they could be just enough to give that extra sense that a virtual button press, for instance, actually succeeded…or that a gesture to turn something on or off was registered.
If these interfaces move to VR and AR, Ultreleap’s representatives said they’d likely end up in larger installations first: maybe theme park rides. Ultraleap’s tech is already in experiences like the hands-free Ninjago ride at Legoland, which I’ve tried with my kids. The 3D hand-tracking ride lets me throw stars at enemies, but sometimes I’m not sure my gestures were registered. What if buzzing let me know I was making successful hits?
Haptics are likely to come from stuff we already wear
Of course, I skipped the most obvious step for AR and VR haptic feedback: smartwatches and rings. We wear buzzing things on our wrists already. Apple’s future VR/AR device might work with the Apple Watch this way, and Meta, Google, Samsung, Qualcomm and others could follow a similar path with dovetailing products. I didn’t come across any wearable watch or ring VR/AR haptics at CES 2023 (unless I missed them). But I wouldn’t be surprised if they’re coming soon. If AR and VR are ever going to get small enough to wear more often, we’re going to need controls that are far smaller than game controllers… and ways to make gesture inputs feel far less weird. Believe the buzz: Haptics is better than you think.
Technologies
If You Were ‘Tricked’ Into an Amazon Prime Subscription, You Should Have Been Paid by Today
Amazon is paying $1.5 billion to people who mistakenly subscribed to Prime, and the first round of payments are due today.
Amazon Prime provides a lot of valuable benefits to its members, but the company’s registration practices for its premium subscription from 2019 to 2025 led to many customers accidentally subscribing to a service they didn’t want.
Amazon is now paying the price for that deception — the US Federal Trade Commission levied a massive $2.5 billion settlement on the company for its subscription tactics.
The majority of the settlement — $1.5 billion — has been earmarked to refund eligible subscribers, with the rest serving as a civil penalty. Amazon is also now legally required to provide a clear, obvious option to decline Prime, making it as easy to leave the service as it is to join.
Amazon isn’t admitting to shady behavior. «Amazon and our executives have always followed the law, and this settlement allows us to move forward and focus on innovating for customers,» Mark Blafkin, Amazon senior manager, said in a statement. «We work incredibly hard to make it clear and simple for customers to both sign up or cancel their Prime membership, and to offer substantial value for our many millions of loyal Prime members around the world.»
The online retail giant started sending out payments to eligible people in November and was supposed to conclude its initial automatic payments today, Dec. 24. Read on to learn more about Amazon’s settlement and what to do if you think you’re eligible for compensation but didn’t receive a payment.
Why did the FTC fine Amazon?
The FTC filed suit against Amazon, accusing the company of using «dark patterns» to nudge people into Prime subscriptions and then making it too hard to cancel. The FTC maintained Amazon was in violation of Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence Act.
«Specifically, Amazon used manipulative, coercive or deceptive user-interface designs known as ‘dark patterns’ to trick consumers into enrolling in automatically renewing Prime subscriptions,» the FTC complaint stated.
Who’s eligible for Amazon’s payout?
Amazon’s legal settlement is limited to customers who enrolled in Amazon Prime between June 23, 2019, and June 23, 2025. It’s also restricted to customers who subscribed to Prime using a «challenged enrollment flow» or who enrolled in Prime through any method but were unsuccessful in canceling their memberships.
The FTC called out specific enrollment pages, including Prime Video enrollment, the Universal Prime Decision page, the Shipping Option Select page and the Single Page Checkout. To qualify for a payout, claimants must also not have used more than 10 Amazon Prime benefits in any 12-month period.
Customers who signed up via those challenged processes and did not use more than three Prime benefits within one year will be paid automatically by Amazon within 90 days. Other eligible Amazon customers will need to file a claim, and Amazon is required to send notices to those people within 30 days of making its automatic payments.
If you are eligible for the automatic payment, you should have received an email from Amazon by today explaining how to claim the money. You can be paid via PayPal or Venmo. If you prefer a paper check, don’t accept the digital payment. The FTC says Amazon will mail you a check that you must cash within 60 days.
How big will the Amazon payments be?
Payouts to eligible Amazon claimants will be limited to a maximum of $51. That amount could be reduced depending on the number of Amazon Prime benefits you used while subscribed to the service. Those benefits include free two-day shipping, watching shows or movies on Prime Video or Whole Foods grocery discounts.
Customers who qualify for the payments should have received them from Nov. 12 to Dec. 24, 2025.If you are eligible for compensation from Amazon but didn’t receive a payout, you’ll need to file a claim after Amazon starts the claim process. The FTC says it will update its Amazon settlement site once that process has begun.
Customers who did not use a challenged sign-up process but instead were unable to cancel their Prime memberships will also need to file claims for payment.
Technologies
Today’s NYT Connections: Sports Edition Hints and Answers for Dec. 25, #458
Here are hints and the answers for the NYT Connections: Sports Edition puzzle for Dec. 25, No. 458.
Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.
Today’s Connections: Sports Edition has a real mix of categories, including one that’s all about a certain famous athlete. If you’re struggling with today’s puzzle but still want to solve it, read on for hints and the answers.
Connections: Sports Edition is published by The Athletic, the subscription-based sports journalism site owned by The Times. It doesn’t appear in the NYT Games app, but it does in The Athletic’s app. Or you can play it for free online.
Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta
Hints for today’s Connections: Sports Edition groups
Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.
Yellow group hint: Swing away!
Green group hint: What’s that on your bat?
Blue group hint: Catch the football.
Purple group hint: Lake Placid or Lillehammer.
Answers for today’s Connections: Sports Edition groups
Yellow group: Baseball bat materials.
Green group: Associated with George Brett.
Blue group: NFL rookie WRs.
Purple group: Olympic ____.
Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words
What are today’s Connections: Sports Edition answers?
The yellow words in today’s Connections
The theme is baseball bat materials. The four answers are aluminum, ash, birch and maple.
The green words in today’s Connections
The theme is associated with George Brett. The four answers are 5, pine tar, Royals and third base.
The blue words in today’s Connections
The theme is NFL rookie WRs. The four answers are Burden, Egbuka, Golden and McMillan.
The purple words in today’s Connections
The theme is Olympic ____. The four answers are Games, rings, torch and village.
Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.
Technologies
Christmas Eve Gaming Crushed as Steam Goes Offline
Services related to the popular game hub seem to slowly be returning as of Wednesday afternoon.
Your Christmas Eve gaming session might not go as planned. Online gaming hub Steam went down on Wednesday. As of about 1:30 pm PT, the Steam store page was once again accessible, so services seemed to be coming back online.
The Steam outage appeared to begin mid-afternoon ET, according to Downdetector, which monitors site outages. (Disclosure: Downdetector is owned by the same parent company as CNET, Ziff Davis.)
A representative for Steam did not immediately respond to a request for comment.
As of Wednesday noon PT, Steam’s official X and Bluesky accounts hadn’t posted anything about the outage.
Gamers certainly noticed. «Steam down, Steam down!!!» wrote one Bluesky user.
Others commented on the bad timing just as gamers were enjoying time off or receiving gaming gifts. «‘You got a gift on Steam!’ oh cool ‘Steam is down’ oh cool,» wrote another Bluesky user.
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