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Bing AI Bungles Search Results at Times, Just Like Google

Expect search engines to tread carefully as tests reveal problems with AI language skills.

A close reading of Bing’s AI-boosted search results reveals that the website can make the same kinds of errors that are apparent in the ChatGPT technology foundation it uses and in Google’s competing Bard.

A new version of Bing that’s in limited testing employs large language model, or LLM, technology from OpenAI, the research lab Microsoft invested in and that grabbed the tech spotlight with its ChatGPT AI chatbot. ChatGPT and related technology, trained on enormous swaths of the internet, can produce remarkable results, but they don’t truly know facts and they can make errors.

Bing tries to avoid such errors by «grounding» results with Microsoft’s search technology, assessing the veracity and authority of source documents and offering links to sources, so people can evaluate the results on their own better. But AI and search engine researcher Dmitri Brereton and others have spotted errors in Bing’s demo, including flawed financial data from a Gap quarterly earnings report.

It’s a buzzkill moment for AI. The technology truly can produce remarkable and useful results, but the trouble is assessing when it isn’t doing that. Expect more caution as the search engine industry tries to find the right formula.

Google felt the pain after a demo last week when its Bard tool, which isn’t yet publicly available, produced erroneous information about the James Webb Space Telescope.

Microsoft offered a similar response Tuesday to what Google said about its gaffe: «We recognize that there is still work to be done and are expecting that the system may make mistakes during this preview period, which is why the feedback is critical so we can learn and help the models get better.»

One basic problem is that large language models, even if trained using text like academic papers and Wikipedia entries that have passed some degree of scrutiny, don’t necessarily assemble factual responses from that raw material.

As internet pioneer and Google researcher Vint Cerf said Monday, AI is «like a salad shooter,» scattering facts all over the kitchen but not truly knowing what it’s producing. «We are a long way away from the self-awareness we want,» he said in a talk at the TechSurge Summit.

Summarizing documents might appear to be within AI’s advanced language processing abilities, but constructing human-readable sentences without drawing in inappropriate information can be difficult. For example, in this request to summarize a spec sheet for Canon’s new R8 mirrorless camera, Bing technology rattled off many features that actually are found in Canon’s earlier R5.

Another high-profile computer scientist, former Stanford University Professor John Hennessy, was more bullish than Cerf, praising AI for its language skills in understanding search queries and generating results that often are correct. But he also cautioned, «It’s always confident that it has the right answer even when it doesn’t.»

OpenAI itself offers the same warning. «ChatGPT sometimes writes plausible-sounding but incorrect or nonsensical answers. Fixing this issue is challenging,» the AI research lab said when it launched ChatGPT in November.

Editors’ note: CNET is using an AI engine to create some personal finance explainers that are edited and fact-checked by our editors. For more, see this post.

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All the Nintendo Games You Can Update to Switch 2 for Free

Bad news: Mario Kart World will cost $80. Good news: These classic games will get free revamped versions for Switch 2.

Nintendo’s Switch 2 launch event on Wednesday has upset some fans for one key reason: pricing. The new console will be released on June 5 at a starting price of $450, and it will have new games, like Mario Kart World, Kirby Air Riders and Donkey Kong Bananza. But those games could cost as much as $80 (and that’s before factoring in possible tariffs).

Fortunately, Nintendo has also announced that some Nintendo Switch games will get free updates to improve playability on the upcoming console. 

«By connecting your Nintendo Switch 2 to the internet, you can download free updates that may improve performance or add support for features such as GameShare in select games,» the company posted.

Here are all the Nintendo Switch games that can get a free update for the Switch 2.

Nintendo also announced that other Switch games will have upgraded versions of the base game, called Switch 2 Editions. These games, which include The Legend of Zelda: Breath of the Wild and Tears of the Kingdom, may offer improved graphics, unique ways to play the game with the Switch 2 hardware, and other features. 

You can buy a digital or physical copy of these games if you’re purchasing them for the first time. But Switch 2 Edition games are not free if you already own the Switch version of one of these games, so you’ll have to buy an upgrade pack to play the updated version. 

It’s unclear how much Switch 2 Editions of games and upgrade packs will cost, and it’s also unclear how upgrade packs will work with physical versions of Switch games.

The Nintendo Switch 2 will also be backward compatible with certain games. While we don’t know all the Switch games that will be playable on the Switch 2, we know some Switch games have startup (PDF) or in-game (PDF) compatibility issues with the upcoming console.

For more on the Nintendo Switch 2 Direct, here’s what we know about the upcoming console and what to know about games like Mario Kart World and Duskbloods.

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Technologies

Today’s NYT Mini Crossword Answers for Friday, April 4

Here are the answers for The New York Times Mini Crossword for April 4.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Today’s NYT Mini Crossword about knocked me out. I struggled with 1-Across, «Elphaba’s broom in ‘Wicked’ or Aladdin’s lamp in ‘Aladdin,’ thinking it was a word like «magic» but with one less letter. And I was also stumped by 4-Down, «kibble nibblers,» which I thought for sure was «dogs» or «pups.» Need some help with today’s Mini Crossword? Read on. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

The Mini Crossword is just one of many games in the Times’ games collection. If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get at those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Elphaba’s broom in «Wicked» or Aladdin’s lamp in «Aladdin»
Answer: PROP

5A clue: Thorough investigation
Answer: PROBE

6A clue: Metaphor for an unquestioning rule-follower
Answer: ROBOT

7A clue: Harvard and Yale, for two
Answer: IVIES

8A clue: ___ Wearhouse (department store chain)
Answer: MENS

Mini down clues and answers

1D clue: Definitively determine
Answer: PROVE

2D clue: Herald of spring
Answer: ROBIN

3D clue: Orchestral reeds
Answer: OBOES

4D clue: Kibble nibblers
Answer: PETS

5D clue: Fastidiously proper
Answer: PRIM

How to play more Mini Crosswords

The New York Times Games section offers a large number of online games, but only some of them are free for all to play. You can play the current day’s Mini Crossword for free, but you’ll need a subscription to the Times Games section to play older puzzles from the archives.

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Technologies

Zelle App Is Gone. Use These Alternatives to Send Money Digitally

You still have lots of free ways to send money to friends and family electronically.

If Zelle has been your go-to app for sending money digitally, it’s time to find a new method. The digital payment app shut down on April 1.

That doesn’t mean you can’t use Zelle altogether, however. Zelle has only discontinued its standalone app. You can still send money using Zelle if your bank belongs to the Zelle network. You’ll just need to do it through your bank’s app or website. You also have other services to choose from. Here’s what you need to know about this change and your options moving forward.

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Why the Zelle app is shutting down

When Zelle launched in 2017, only about 60 US financial institutions offered the service by the end of that year. Today, that number exceeds 2,200. As a result, less than 2% of Zelle transactions occur through the standalone app. Zelle has been phasing out the ability to make transactions on its mobile app since October 2024.

«Today, the vast majority of people using Zelle to send money use it through their financial institution’s mobile app or online banking experience, and we believe this is the best place for Zelle transactions to occur,» Zelle said in an October 2024 press release. 

In December, Zelle was in the spotlight when the Consumer Financial Protected Bureau sued the company and three of the largest US banks for failing to protect consumers from widespread fraud on the peer-to-peer payment network. The lawsuit has since been dropped.

Other ways to send money digitally

You can still use Zelle through your bank’s app or website if it belongs to the Zelle network. You can also switch to another digital payment app, such as:

  • Apple Wallet
  • Cash App
  • PayPal
  • Venmo

Take some basic precautions when using Zelle or any other digital payment service. These apps are a frequent target for scammers, and Chase Bank has started blocking some Zelle payments it believes could be fraudulent. Only send money to people you know and trust, and watch for red flags like an urgent message claiming to be from your bank or an online ad for concert tickets that seem impossibly cheap.

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