Technologies

Tech Clutter Overload: New CNET Survey Shows 31% of US Adults Hang On to Old Devices

Despite incentives for selling and trading in tech devices, a large number of phones, computers and game consoles end up neglected and unused.

Whether you’re upgrading to the latest iPhone or Samsung Galaxy phone, or snagging a new ultralight laptop for work on the go, the joy of gaining that powerful technology comes with a small burden — what to do with your old smartphone or computer? For a large number of people, the answer is «nothing.»

A recent CNET survey reveals that over three in 10 (31%) US adults hang onto old devices, because they aren’t sure what to do with smartphones, video game consoles, laptops and other tech accessories they no longer use. Nearly one in five (19%) US adults throw away these devices. However, many prefer to trade in their old devices for an exchange or upgrade (37%), while 25% are selling them.

With tariffs expected to drive up electronics prices, there are still ways to save money on new tech, and selling your old devices can help offset the cost. If your device is broken or too outdated to sell, experts recommend using an electronics recycling service to avoid polluting the environment and so valuable materials like copper and aluminum can be reused.

Here’s what the latest CNET survey found about how US adults are disposing of tech they don’t want anymore and tips for what you can do with yours.

Key takeaways:

31% of US adults are still holding on to old tech devices because they’re not sure what to do with them.
37% of Americans trade in or exchange their old devices, while 25% sell them.
29% use a recycling service to dispose of old tech, while 19% toss old devices in the trash.

Over one-third of US adults trade in or exchange their old tech

Many US adults (37%) trade in smartphones, gaming devices, laptops and accessories for another device or an upgrade. That can come in handy if a retailer offers a discount on the new gadget in exchange for the trade.

Other popular disposal methods include giving it to a loved one or recycling it. Some US adults even try selling their devices, which can bring in some extra cash. Here’s a closer look at some common disposal methods based on CNET’s survey.

Read more: Spring Cleaning? Free Expert Tech Recycling Tips for a Greener Home

How to maximize the value of your smartphone trade-in

One-third of US adults trade in their smartphones for an exchange or upgrade to lower the price of a new one. Others use a recycling service or give the old device away. Here’s a closer look.

If you plan to trade an old device, start with your phone carrier, said Patrick Holland, CNET’s managing editor for mobile. Many manufacturers, like Apple and Samsung, will partner with carriers to offer steep discounts on a new model when you trade in an old one.

«These deals usually happen within the first month a new phone goes on sale and can sometimes cover the entire price — just depends on how old and what condition the phone you’re trading in is,» he said. Some manufacturers may offer steeper discounts during the preorder period before a new phone is released, Holland added.

The longer you wait to trade in your device, the less you’re likely to get. For example, if you’re upgrading to the iPhone 16, you may need an iPhone 12 Pro or newer model to get a full promotional offer. Check your retailer’s trade-in requirements to make sure your device qualifies.

Most importantly, make sure your device works and is in good condition, with minimal scratches or cracks. You may also compare trade-in offers by getting estimates from different retailers and carriers for the best deal.

If your phone doesn’t qualify for a trade-in offer, or if you think the offer is too low, consider selling your phone. CNET experts recommend Swappa, an online marketplace to sell and buy used electronics. Swappa helps you set your price fairly by comparing similar models and features to yours. But there are other options to consider, too.

«I’ve had a lot of luck on eBay and Gazelle,» Holland said. «Selling a phone on eBay can involve a little work and take some time, but you’ll usually get more money there.»

Gazelle and similar resale sites are usually quicker than selling on eBay or Facebook Marketplace. but you may get less money for your device, Holland said. You can also trade in your tech with Best Buy’s trade-in program. And if your device’s value is too low, you can recycle it right at the store.

On the other hand, if you’re not looking to get any money back from your old phone, many retailers and carriers — like Apple, Best Buy and AT&T — will recycle it for free. It’s best to call the physical store to make sure in advance. Holland also recommends donating your old phone to charity, like Cell Phones For Soldiers, if the phone is in good, working condition.

Read more: Apple iPhone 16 Trade-In Tips: Getting Your Next Phone Using Your Old One

Many US adults recycle or gift old laptops and computers

By the numbers, nearly a quarter of US adults recycle their computers and computer accessories, while 18% give the old computer to family or friends. But 21% are unsure of what to do with the computer.

There are a few options, but regardless of how you discard, it’s important to remove your personal data first.

Before you recycle your laptop or give it away, CNET’s computing and home entertainment managing editor Josh Goldman recommends restoring it to its original condition to make sure your sensitive data is wiped from the machine.

«Remove any software you’re not using, delete any unnecessary files and update the operating system,» Goldman said. «Back up all your important files, write down all the software you need — and find the license keys if you paid for it — and do a full system reset to start fresh.»

Manufacturers typically offer free-to-download software for securely deleting data. Windows devices have a secure erase option built into the system. Finish by blowing out any dust and debris with a can of compressed air and cleaning the outside with a cloth that’s safe for electronics.

For extra protection, Goldman suggests removing the hard drive or solid-state drive from your computer and destroying it. «It’s not necessary, but it’s extra peace of mind,» Goldman said. If that’s not an option, he recommends resetting the laptop, then using software to erase the solid-state drive or hard disk drive.

You’re then free to gift or donate your device. Many communities offer free electronics recycling drop-off locations. Goldman recommends starting your search with the Department of Public Works in your city or county.

«If you’re not sure where to start, use Earth911.com‘s search. Just pop in your ZIP code and it’ll give you local options,» he said.

Many gamers opt to sell old consoles

When it comes to getting rid of unused video game systems, 17% of gamers prefer to sell their old consoles, followed by gifting them to family or friends (16%). If you no longer use a video game system, selling your old console could earn you some extra money. You just need to take a few precautions.

Scott Stein, CNET’s editor at large, cautions anyone selling a gaming console to a retailer to make sure they’re getting a fair price. You can also sell directly to buyers on eBay and community groups like Facebook Marketplace and Offer Up. He also recommends community groups as another way to sell.

When determining the price, assess the resale value and the condition of your accessories and console. You may also look at how other sellers are pricing their consoles to determine a fair price. Lastly, think about the value of your games and how rare they are — that could increase your console’s value.

Before selling or gifting a video game console, reset all content and account settings. Most importantly, remove any credit card payment information you may have stored on your account details. Most consoles have an easy reset-to-factory setting to make erasing your data easy.

Other ways to recycle old tech

Still struggling with where to get rid of devices you don’t want anymore? Major office supply stores like Staples and Office Depot offer recycling services, and so does Best Buy. Some stores even offer store credits in exchange for your old tech.

Check the list of accepted items before you go to the store. For example, larger monitors can be recycled for $20 at Staples, and while most personal tech is accepted, medical devices and TVs are a few items that aren’t.

Methodology

CNET commissioned YouGov Plc to conduct the survey. All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,511 adults. Fieldwork was undertaken from March 26-28, 2025. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18 and over).

Technologies

Act Fast to Save $50 on This Baseus Blade 6-in-1 Power Strip and Get 2 Free 45W USB-C Chargers

Optimize your workspace with this Baseus Blade charging station and free Amazon goodies with purchase.

If you love smart home devices or rely heavily on your portable devices to help you get through the day, then you that a shortage of electrical outlets can be inconvenient. Luckily, Baseus is behind some nifty charging devices that can help you solve this issue and make sure every one of your devices can get its duly needed recharge. We’ve spotted the Baseus Blade 140W charging station for just $70 right now. This saves you $30 and even better, Amazon is including two free 45W USB-C chargers as well. Not only is this a great opportunity to save on this charging device, you might also be able to avoid potentially rising costs due to tariffs on electronic devices and accessories.

This Baseus Blade charging station is a 6-in-1 powerhouse with two electrical outlets, one USB-A port and three USB-C ports for a convenient place to charge your laptop, tablet, smartphone, lamp and other necessary work devices. Its smart display also shows you how much power is being distributed per port.

Hey, did you know? CNET Deals texts are free, easy and save you money.

Thanks to its GaN technology, this charging station is safe to use and is built to prevent overheating and keep your devices safe. Amazon is also throwing in two 45W charging blocks valued at $35, which makes this deal even sweeter and lets you charge even more devices.

Looking for charging devices but not sure if this deal is right for you? Check out our list of the best USB-C chargers, docks, hubs and more.

Why this deal matters

This Baseus Blade 6-in-1 charging station is not only $30 off, it also includes two 45W charging blocks so you can expand your charging options at home or during travels. That makes now a great time to stock up and potentially save before tariffs start affecting the price of electronic goods and accessories.

Technologies

Before Apple’s Expected iOS 19 Reveal, Here’s What to Know About iOS 18.5

Here are all the new features you should know about in the latest iPhone update.

Apple is holding its Worldwide Developers Conference on June 9, where we will likely get a glimpse of the upcoming iOS 19. Before that announcement, Apple released iOS 18.5 on May 12, more than a month after the company released iOS 18.4. While iOS 18.4 brought more emoji to all iPhones, this latest update adds just a few small changes and a new Pride wallpaper to your iPhone. The update also includes some bug fixes and security patches everyone should download to help keep their device secure.

You can download iOS 18.5 by going to Settings > General > Software Update, then tapping Update Now and following the prompts on your screen.

Here’s what iOS 18.5 brings to your iPhone. Just a reminder, only people with an iPhone 15 Pro, Pro Max or the iPhone 16 lineup can access Apple Intelligence for now. If you have any other iPhone, you won’t have access to those features.

New Pride wallpaper

Apple releases a new Pride wallpaper ahead of Pride Month every year, and this year is no different. iOS 18.5 includes the latest iteration of the wallpaper, «Pride Harmony,» which features bold stripes that shift and change position as you move.

iOS 18.5 tweaks Mail options

Apple introduced a few Mail app updates in iOS 18.5. One of those updates makes it easier to adjust the app’s settings by showing or hiding contact photos in Mail. Contact photos are the images to the left of emails that help identify senders.

Mail will show Contact Posters by default, but you can turn them off from within the app with iOS 18.5. To do so, open Mail, tap the three dots (…) in the top-right corner of your screen, and then tap Show Contact Photos. Now, all your emails will just show the subject line and a preview of the message, similar to how Mail looked before iOS 18.

This option is in iOS 18.4, but it’s buried in Settings and not easy to locate.

Another update concerns Categories. If the mode is enabled, you can see a small tab on the right side of your screen near the other categories. Swipe the categories bar near the top of Mail to the left, and this small tab will expand to reveal the category All Mail. When you swipe left to view All Mail, it will automatically be selected, and you’ll need to tap one of the other Categories to unselect All Mail.

This category isn’t new; you could find it in iOS 18.4. But, there was no small tab on the right side of your screen to signal it was present off-screen. Therefore, All Mail flew under the radar — I didn’t even know the option was there until beta versions of iOS 18.5.

This category appears to be a way to simultaneously enable Categories and List View — the pre-Categories view of Mail. When you use All Mail, you’re viewing your messages without any categorization, like in List View.

Satellite features for all iPhone 13 models

Apple’s iOS 18.5 also brings certain satellite features, like messaging, to the iPhone 13 lineup. That means if you go off the grid, you could still text people to let them know where you are. However, these features on iPhone 13 models are carrier dependent, and currently only T-Mobile offers them in the US via Starlink.

T-Mobile Starlink is in beta, and the beta is free and open to anyone until July, including people on other carrier plans. After July, it will be part of the T-Mobile Experience Beyond and Go5G Next plans. People with other carriers, like Verizon and AT&T, will then be able to access the system for $10 a month.

Back Tap banner

The iOS 18.5 update also introduces the option to display a banner using the Back Tap function. Back Tap turns the Apple logo on the back of your iPhone into a usable button that can open your camera, take a screenshot and more when you double- or triple-tap it. And with iOS 18.5, you can make your iPhone display a banner whenever you use Back Tap.

To enable the banner, go to Settings > Accessibility > Touch > Back Tap and tap the toggle next to Show Banner. If you enable the banner and use Back Tap, the banner will appear across the top of your screen and read, «Back Tap Double/Triple Tap detected.»

iOS 18.5 release notes

Here are the full release notes for iOS 18.5.

This update also includes the following enhancements and bug fixes:

A new Pride Harmony wallpaper.
Parents now receive a notification when the Screen Time passcode is used on a child’s device.
Buy with iPhone is available when purchasing content within the Apple TV app on a third-party device.
Fixes an issue where the Apple Vision Pro app may display a black screen.
Support for carrier-provided satellite features is available on iPhone 13 (all models). For more information, visit:
https://support.apple.com/122339.

Some features may not be available for all regions or on all Apple devices. For information on the security content of Apple software updates, please visit:
https://support.apple.com/100100

For more iOS news, here’s what features were included in iOS 18.4 and iOS 18.3. You can also check out our iOS 18 cheat sheet and what we hope to see in iOS 19.

Technologies

These 10 Hacks Could Be the End of Your Terrible Signal Forever

Say goodbye to weak bars with these reception-boosting hacks.

There’s nothing worse than being in the middle of a road trip and realizing your cell signal has dropped out. No GPS, no music and no way to call for help if something goes wrong. A weak signal can cause all kinds of problems, but the good news is that there are a few quick fixes that might get you back online fast.

Whether you’re using an iPhone or Android, these simple hacks can help boost your reception and keep you connected when you need it most.

Whether you’re doing some routine phone maintenance or you’re stuck in an emergency, there are multiple ways to improve your reception on an iPhone or Android phone, no matter what type of phone plan you’re on. It might even come down to something as simple as toggling Airplane mode.

To go from dropped calls to full bars, here’s what you need to know.

Note: Although software across different iPhone models is relatively the same, Samsung Galaxy, Google Pixel and other Android phones may have different software versions, so certain settings and where they are located might differ depending on device.

For more, check out how you can use Google Maps when you’re offline and how you can maybe fix your internet when it’s down.

To improve your cellphone service, try these steps first

The settings on your phone can help you get better cell service, but there are other tricks for improving your reception without even touching your phone’s software.

Move yourself so that there are no obstructions between your phone and any cell towers outside. That might involve stepping away from metal objects or concrete walls, which both kill reception. Instead, get to a window or go outside if possible.
Remove your phone case. It doesn’t hurt to remove whatever case you have on your phone, especially if it’s thick, so that the phone’s antenna isn’t blocked by anything and can get a better signal.
Make sure your phone is charged. Searching for and connecting to a stronger signal drains power, so if your phone battery is already low on charge, you may have a difficult time getting good service.

Always start by turning Airplane mode on and off

Turning your phone’s connection off and then back on is the quickest and easiest way to try and fix your signal woes. If you’re moving around from one location to another, toggling Airplane mode restarts the Wi-Fi, Bluetooth and cellular network modems, which forces them to find the best signal in the area.

Android: Swipe down from the top of your screen — to access the Quick Settings panel — and then tap the Airplane mode icon. Wait for your phone to completely disconnect from its Wi-Fi and cellular connections. It doesn’t happen instantly, so give it a good 15 seconds before you tap on the Airplane mode icon again.

iPhone: On the iPhone, you can access Airplane mode from the Control Center, but that varies depending on which iPhone model you have. On the iPhone X and later, swipe down from the top-right corner to access the Control Center. On older iPhone models, swipe up from the bottom of the screen. Then tap the Airplane mode icon, which will turn orange when it’s enabled. Again, wait up to 15 seconds before turning it off.

If Airplane mode doesn’t work, restart your phone

Our phones are miniature computers, and just like computers, sometimes you can fix issues like network connection by simply restarting them.

Android: Hold down the power button, or the power button and the volume down key (depending on your Android phone), until the on-screen menu shows up, and then tap Restart. If your phone doesn’t offer a restart option, you can simply tap Power Off to shut down your device, and then boot it back up with the power button.

iPhone: On the iPhone X and older models, hold down the sleep/wake button and either one of the volume buttons and then swipe right on the power slider to turn off the device. Wait until it fully turns off, then press down on the sleep/wake button to turn it back on.

Alternatively, you can do a force reset on your iPhone: Press the volume up button, followed by the volume down button and then press and hold the side button. Keep holding it in, after your phone’s screen goes black and until you see the Apple logo appear again.

If your iPhone has a home button, hold down the sleep/wake button until the power slider is displayed and then drag the slider to the right. Once the device is turned off, press and hold the sleep/wake button until you see the Apple logo.

Older phone? Take your SIM card out

Another troubleshooting step that might help is to remove your SIM card, if your phone has one, and then place it back in with the phone turned on. If the SIM card is dirty, clean it. If it has any physical defects, you may need to replace it.

You’ll need a SIM card tool — usually included in your phone’s box — or an unfolded paper clip or sewing needle to get the SIM tray out of your phone.

All phones: Remove the SIM card, check to see if it’s damaged and positioned in the SIM tray correctly, then put it back in your phone.

eSIM: For phones with an eSIM — that is, an embedded electronic SIM in your phone — there’s nothing for you to remove. The best you can do is restart your phone.

Check your carrier settings (and update your software)

Mobile carriers frequently send out carrier settings updates to help improve connectivity for calls, data and messages on their network. Although this feature is available on all iPhone models, it’s not universal on Android, so you might not find carrier settings if you don’t have a supported phone.

iPhone: Carrier updates should just appear, and you can update from the pop-up message that appears. To force your iPhone to check for a carrier settings update, go to Settings > General > About on your phone. If an update is available, you’ll be prompted to install it.

Android: As mentioned before, not all Android phones have carrier settings, so you’ll have to open the Settings app and type in «carrier settings» to find any possible updates. On supported Pixels, go to Settings > Network & internet > Internet, tap the gear next to your carrier name and then tap Carrier settings versions.

Reset your phone’s network settings

Sometimes all you need is a clean slate to fix an annoying connectivity issue. Refreshing your phone’s network settings is one way to do that. But be forewarned, resetting your network settings will also reset any saved Wi-Fi passwords, VPN connections and custom APN settings for those on carriers that require additional setup.

Android: In the Settings app, search for «reset» or more specifically «reset network settings» and tap on the setting. On the Pixel, the setting is called Reset Wi-Fi, mobile & Bluetooth. After you reset your network settings, remember to reconnect your phone to your home and work Wi-Fi networks.

iPhone: Go to Settings > Transfer or Reset iPhone > Reset > Reset Network settings. The next page will warn you that resetting your network settings will reset your settings for Wi-Fi, mobile data and Bluetooth. Tap Reset Network Settings and your phone will restart.

Contact your phone carrier

Sometimes unexpected signal issues can be traced back to problems with your wireless carrier. A cell tower could be down, or the tower’s fiber optic cable could have been cut, causing an outage.

For consistent problems connecting to or staying connected to a cellular or data network, it’s possible your carrier’s coverage doesn’t extend well into your neighborhood.

Other times, a newfound signal issue can be due to a defect with your phone or a SIM card that’s gone bad. Contacting your carrier to begin troubleshooting after you’ve tried these fixes is the next best step to resolving your spotty signal.

If all else fails, try a signal booster to improve cell reception

If after going through all of our troubleshooting steps, including talking to your carrier to go over your options, you’re still struggling to keep a good signal — try a booster. A signal booster receives the same cellular signal your carrier uses, then amplifies it just enough to provide coverage in a room or your entire house.

The big downside here is the cost. Wilson has three different boosters designed for home use, ranging in price from $349 for single room coverage to $999 to cover your entire home. To be clear, we haven’t specifically tested these models. Wilson offers a 30-day money-back guarantee and a two-year warranty should you have any trouble with its products.