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Tech Clutter Overload: New CNET Survey Shows 31% of US Adults Hang On to Old Devices

Despite incentives for selling and trading in tech devices, a large number of phones, computers and game consoles end up neglected and unused.

Whether you’re upgrading to the latest iPhone or Samsung Galaxy phone, or snagging a new ultralight laptop for work on the go, the joy of gaining that powerful technology comes with a small burden — what to do with your old smartphone or computer? For a large number of people, the answer is «nothing.»

A recent CNET survey reveals that over three in 10 (31%) US adults hang onto old devices, because they aren’t sure what to do with smartphones, video game consoles, laptops and other tech accessories they no longer use. Nearly one in five (19%) US adults throw away these devices. However, many prefer to trade in their old devices for an exchange or upgrade (37%), while 25% are selling them. 

With tariffs expected to drive up electronics prices, there are still ways to save money on new tech, and selling your old devices can help offset the cost. If your device is broken or too outdated to sell, experts recommend using an electronics recycling service to avoid polluting the environment and so valuable materials like copper and aluminum can be reused.

Here’s what the latest CNET survey found about how US adults are disposing of tech they don’t want anymore and tips for what you can do with yours.  

Key takeaways:

  • 31% of US adults are still holding on to old tech devices because they’re not sure what to do with them.
  • 37% of Americans trade in or exchange their old devices, while 25% sell them. 
  • 29% use a recycling service to dispose of old tech, while 19% toss old devices in the trash.

Over one-third of US adults trade in or exchange their old tech

Many US adults (37%) trade in smartphones, gaming devices, laptops and accessories for another device or an upgrade. That can come in handy if a retailer offers a discount on the new gadget in exchange for the trade. 

Other popular disposal methods include giving it to a loved one or recycling it. Some US adults even try selling their devices, which can bring in some extra cash. Here’s a closer look at some common disposal methods based on CNET’s survey.

Read more: Spring Cleaning? Free Expert Tech Recycling Tips for a Greener Home

How to maximize the value of your smartphone trade-in

One-third of US adults trade in their smartphones for an exchange or upgrade to lower the price of a new one. Others use a recycling service or give the old device away. Here’s a closer look. 

If you plan to trade an old device, start with your phone carrier, said Patrick Holland, CNET’s managing editor for mobile. Many manufacturers, like Apple and Samsung, will partner with carriers to offer steep discounts on a new model when you trade in an old one.

«These deals usually happen within the first month a new phone goes on sale and can sometimes cover the entire price — just depends on how old and what condition the phone you’re trading in is,» he said. Some manufacturers may offer steeper discounts during the preorder period before a new phone is released, Holland added.

The longer you wait to trade in your device, the less you’re likely to get. For example, if you’re upgrading to the iPhone 16, you may need an iPhone 12 Pro or newer model to get a full promotional offer. Check your retailer’s trade-in requirements to make sure your device qualifies.

Most importantly, make sure your device works and is in good condition, with minimal scratches or cracks. You may also compare trade-in offers by getting estimates from different retailers and carriers for the best deal.

If your phone doesn’t qualify for a trade-in offer, or if you think the offer is too low, consider selling your phone. CNET experts recommend Swappa, an online marketplace to sell and buy used electronics. Swappa helps you set your price fairly by comparing similar models and features to yours. But there are other options to consider, too. 

«I’ve had a lot of luck on eBay and Gazelle,» Holland said. «Selling a phone on eBay can involve a little work and take some time, but you’ll usually get more money there.» 

Gazelle and similar resale sites are usually quicker than selling on eBay or Facebook Marketplace. but you may get less money for your device, Holland said. You can also trade in your tech with Best Buy’s trade-in program. And if your device’s value is too low, you can recycle it right at the store. 

On the other hand, if you’re not looking to get any money back from your old phone, many retailers and carriers — like Apple, Best Buy and AT&T — will recycle it for free. It’s best to call the physical store to make sure in advance. Holland also recommends donating your old phone to charity, like Cell Phones For Soldiers, if the phone is in good, working condition. 

Read more: Apple iPhone 16 Trade-In Tips: Getting Your Next Phone Using Your Old One

Many US adults recycle or gift old laptops and computers

By the numbers, nearly a quarter of US adults recycle their computers and computer accessories, while 18% give the old computer to family or friends. But 21% are unsure of what to do with the computer.

There are a few options, but regardless of how you discard, it’s important to remove your personal data first.

Before you recycle your laptop or give it away, CNET’s computing and home entertainment managing editor Josh Goldman recommends restoring it to its original condition to make sure your sensitive data is wiped from the machine. 

«Remove any software you’re not using, delete any unnecessary files and update the operating system,» Goldman said. «Back up all your important files, write down all the software you need — and find the license keys if you paid for it — and do a full system reset to start fresh.»

Manufacturers typically offer free-to-download software for securely deleting data. Windows devices have a secure erase option built into the system. Finish by blowing out any dust and debris with a can of compressed air and cleaning the outside with a cloth that’s safe for electronics.

For extra protection, Goldman suggests removing the hard drive or solid-state drive from your computer and destroying it. «It’s not necessary, but it’s extra peace of mind,» Goldman said. If that’s not an option, he recommends resetting the laptop, then using software to erase the solid-state drive or hard disk drive.

You’re then free to gift or donate your device. Many communities offer free electronics recycling drop-off locations. Goldman recommends starting your search with the Department of Public Works in your city or county. 

«If you’re not sure where to start, use Earth911.com‘s search. Just pop in your ZIP code and it’ll give you local options,» he said. 

Many gamers opt to sell old consoles 

When it comes to getting rid of unused video game systems, 17% of gamers prefer to sell their old consoles, followed by gifting them to family or friends (16%). If you no longer use a video game system, selling your old console could earn you some extra money. You just need to take a few precautions. 

Scott Stein, CNET’s editor at large, cautions anyone selling a gaming console to a retailer to make sure they’re getting a fair price. You can also sell directly to buyers on eBay and community groups like Facebook Marketplace and Offer Up. He also recommends community groups as another way to sell. 

When determining the price, assess the resale value and the condition of your accessories and console. You may also look at how other sellers are pricing their consoles to determine a fair price. Lastly, think about the value of your games and how rare they are — that could increase your console’s value. 

Before selling or gifting a video game console, reset all content and account settings. Most importantly, remove any credit card payment information you may have stored on your account details. Most consoles have an easy reset-to-factory setting to make erasing your data easy. 

Other ways to recycle old tech

Still struggling with where to get rid of devices you don’t want anymore? Major office supply stores like Staples and Office Depot offer recycling services, and so does Best Buy. Some stores even offer store credits in exchange for your old tech. 

Check the list of accepted items before you go to the store. For example, larger monitors can be recycled for $20 at Staples, and while most personal tech is accepted, medical devices and TVs are a few items that aren’t. 

Methodology 

CNET commissioned YouGov Plc to conduct the survey. All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,511 adults. Fieldwork was undertaken from March 26-28, 2025. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18 and over).

Technologies

YouTubers Sue Amazon, Claim AI Tool Was Trained on Scraped Videos

The lawsuit alleges that Amazon bypassed YouTube protections to collect content for its generative AI video system.

A group of YouTube creators is suing Amazon, accusing the tech giant of secretly scraping their videos to train its AI video model without permission.

The proposed class action lawsuit, filed in federal court in Seattle, alleges Amazon used automated tools to download and extract data from millions of YouTube videos to build and improve its Nova Reel generative AI system — a model that can create short videos from text prompts and images. 

At the center of the complaint is how that data was obtained. The plaintiffs claim that Amazon bypassed YouTube’s protections using virtual machines and rotating IP addresses to avoid detection, effectively sidestepping the platform’s safeguards against bulk downloading

The lawsuit was brought by several creators, including Ted Entertainment (the company behind the H3 Podcast and h3h3 Productions), as well as individual YouTubers and channel operators. They argue that the alleged scraping violated copyright law and the Digital Millennium Copyright Act, and are seeking damages as well as an injunction to stop the practice. 

Amazon did not respond to a request for comment.

The case lands at a pivotal moment for generative AI, as courts weigh whether training on copyrighted material qualifies as fair use and how much control creators retain once their work is used to build these systems. The disputes have often centered on written material, which has been at the center of the AI revolution for several years, while AI video generators such as OpenAI’s Sora and Google’s Veo have emerged more recently.

The lawsuit is one of dozens testing the boundaries of AI training practices, alongside high-profile cases from authors, artists and news organizations, including lawsuits against OpenAI and Meta, all circling the same unresolved question: Where does fair use end and infringement begin?

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Technologies

The Galaxy Z TriFold Is Back. You Can Buy It From Samsung Soon

The $2,899 phone paused its sales in March after selling through its inventory, but Samsung is bringing it back to its online store.

Samsung’s $2,899 Galaxy Z TriFold is going back on sale on Friday, following a halt to its sales in March after the foldable phone sold through its inventory. Samsung has announced the TriFold’s return with a countdown clock on the phone’s online store page along with a Wednesday newsletter email sent to customers.

The initial pause, which Samsung said at the time was related to the TriFold being a «super-premium device in limited quantities,» happened after just three months of availability. The TriFold first went on sale in South Korea on Dec. 12 and then arrived in Samsung’s US store on Jan. 30. The TriFold sold out in the US within minutes of going on sale — which I know personally after joining my colleagues that morning in an attempt to buy it. Thankfully Senior Reporter Abrar Al-Heeti succeeded, and then reviewed the TriFold.

It’s unclear whether the Galaxy Z TriFold is now permanently returning to Samsung’s online store or if it is again on sale until its stock sells through. Given that the phone is very expensive, and unfolds to reveal a large, 10-inch display, it wouldn’t be surprising if its stock will be in limited quantities. We’ve asked a Samsung representative to clarify and will update if we hear more.

The Galaxy Z TriFold’s return also comes ahead of the summer season when we expect a slew of other foldable phones: Samsung typically refreshes its Galaxy Z Fold and Z Flip line in July or August, and Motorola has announced its first book-style Razr Fold phone will also debut during the season. And Apple’s rumored iPhone Fold (or perhaps iPhone Ultra based on latest rumors) could also be teased later this year.

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Technologies

Help Us Crown the Most Loved Headphones and Earbuds of 2026

Got a pair you swear by? Take our People’s Picks survey to help us find a winner.

CNET just launched People’s Picks, a series of surveys where actual humans like you vote for the products and services you use. Starting in April, we want you to weigh in on your favorite headphones and earbuds. We’ll pick a winner based on which ones you love the most. 

Why we want to hear from you

Our writers and editors test hundreds of products each year, but your real-world experience with these devices is something we can’t replicate in our labs. You’ve used these headphones at the gym, on your commute to work and on long flights, and that perspective is invaluable. Your voice helps others know about the headphones or earbuds you love, too.

«I review a lot of headphones and earbuds for CNET, and there are plenty of great models from the top brands in this survey that I rate highly. I’m always curious about what models people ultimately choose and why, so I’m excited to get your feedback and learn the results of this survey,» says David Carnoy, CNET’s executive editor and headphones expert.

With our survey, we’ll collect answers from real-world users like you. The headphones and earbuds chosen through our 3-minute survey will be featured in our People’s Picks roundup of the top picks based on your recommendation.

Make your voice heard

Whether you swear by a pair of $25 earbuds or love a pair of high-end headphones, your pick counts. The survey takes just a few minutes to complete, and after we gather enough information, we’ll tally the results and publish the winners.

Not sure what to pick? Check out our Best Headphones to revisit your favorites before voting.

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