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Got ‘Tricked’ Into an Amazon Prime Subscription? You Could Be Owed Part of $2.5 Billion

Learn who qualifies for the Amazon FTC settlement and how much money you might receive.

If you’ve ever clicked a button on Amazon and accidentally signed up for Prime, or felt like you needed a map to find the cancellation page, you aren’t crazy. You were being played. The Federal Trade Commission just validated your frustration by hitting Amazon with a historic $2.5 billion settlement over its deceptive subscription tactics.

This isn’t just a slap on the wrist; it’s a massive payout. A whopping $1.5 billion is earmarked to refund eligible subscribers, with the rest serving as a civil penalty. Amazon is now legally required to stop the games, meaning they have to give you a clear, obvious option to decline Prime and make leaving the service as easy as joining.

Of course, Amazon isn’t admitting to any shady behavior. «Amazon and our executives have always followed the law, and this settlement allows us to move forward and focus on innovating for customers,» Mark Blafkin, Amazon senior manager, said in a statement. «We work incredibly hard to make it clear and simple for customers to both sign up or cancel their Prime membership, and to offer substantial value for our many millions of loyal Prime members around the world.»


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Why did the FTC file a lawsuit against Amazon?

The FTC filed suit against Amazon accused the company of using «dark patterns» to nudge people into Prime subscriptions and then making it too hard to cancel. The FTC maintained Amazon was in violation of Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence Act

«Specifically, Amazon used manipulative, coercive or deceptive user-interface designs known as ‘dark patterns’ to trick consumers into enrolling in automatically renewing Prime subscriptions,» the FTC complaint states.

Who’s eligible for Amazon’s payout?

Amazon’s legal settlement is limited to customers who enrolled in Amazon Prime between June 23, 2019, and June 23, 2025. It’s also restricted to customers who subscribed to Prime using a «challenged enrollment flow» or who enrolled in Prime through any method but were unsuccessful in canceling their memberships.

The FTC called out specific enrollment pages, including Prime Video enrollment, the Universal Prime Decision page, the Shipping Option Select page and the Single Page Checkout. To qualify for a payout, claimants must also not have used more than 10 Amazon Prime benefits in any 12-month period.

Customers who signed up via those challenged processes and did not use more than three Prime benefits within one year will be paid automatically by Amazon within 90 days. Other eligible Amazon customers will need to file a claim, and Amazon is required to send notices to those people within 30 days of making its automatic payments.

Customers who did not use a challenged sign-up process but instead were unable to cancel their memberships will also need to file claims for payment.

How big will the Amazon payments be?

Payouts to eligible Amazon claimants will be limited to a maximum of $51. That amount could be reduced depending on the number of Amazon Prime benefits you used while subscribed to the service. Those benefits include free two-day shipping, watching shows or movies on Prime Video or Whole Foods grocery discounts. 

Customers who qualify for the payments should receive them by Dec. 24.Customers outside the US aren’t eligible for the payout.

Technologies

Did You Download the White House App? Here Are Its Hidden Security Risks

Cybersecurity researchers have serious concerns about how the app was built.

The White House mobile app has been available for both Android and iOS users for over a week now, and the Trump administration is proudly touting that the app has received 2 million downloads on the White House Instagram page. However, the app’s threats to your personal dataonline security and privacy concerns make it something you should think twice about downloading.

The White House announcement says the app’s goal is to deliver «unparalleled access to the Trump administration.» However, there are many security concerns, including location tracking and sketchy features. The White House has not responded to a request for comment.

The big question is, should you download it? I don’t recommend it. Here’s why. 

What’s in The White House App?

When I downloaded it soon after its release, the app opened with music and a brief collage video of President Donald Trump. It has pages on affordability, including the prices of things like eggs and milk (but not gas). There’s an overtime calculator. And there are links to articles from Trump’s favored news outlets, like Fox News and Newsmax, along with White House press releases.

The app also features livestreams and videos of press briefings, links to the White House’s social feeds and photos of the president.

Why I deleted The White House app so fast 

Behind all those tabs are hair-raising privacy and security issues that have the internet and experts alarmed. 

One X user, @Thereallo1026, decompiled the White House app and blogged about it, reporting that the Android app tracks your location as often as every 4.5 minutes and shares a lot of other information, like your notifications and perhaps even your phone number, with a third-party server. 

Another red flag is that the code for YouTube embeds comes from a personal GitHub account. Thereallo said that if that GitHub account gets compromised, it can affect every user of the White House’s app. 

Another cybersecurity researcher, Atomic Computer Services, posted similar concerns about the iOS app. The researchers found that the app reported to the App Store that it did not collect location data, when in fact it included the capability to do GPS tracking. It’s unclear whether that tracking actually happens, but the code is there, Atomic Computer said.

Other concerns identified by Atomic Computer included the removal of privacy consent banners from third-party content viewed in the app and minimal security protections. «We’ve audited apps for startups with three employees that had better security than this,» Atomic Computer wrote.

Pieter Arntz, a researcher at the cybersecurity software provider Malwarebytes, said in an email to CNET that the White House app relies heavily on third-party sources for things like notifications and widgets. 

«In practical terms, that means external providers can influence what data is collected and when features like location‑based messaging are enabled, because much of that logic is configured on their servers rather than baked into the app code itself,» Arntz said. «For a high‑profile government app, the more these decisions sit with outside companies, the harder it is to guarantee strict data‑minimization and full transparency to users about how their information is handled.»

Government-sponsored apps to inform people are commonplace, but this one poses significant risks, experts said. A spokesperson for the Center for Democracy and Technology, which advocates for transparency and privacy in government technology, told CNET that «mobile apps can be a helpful tool for making government more accessible. But this administration has given people a lot of reasons to worry about their privacy, and this app only raises more questions about what the federal government is doing with our personal data.»

For me, this app is a hard pass. I deleted it 10 minutes after downloading it. 

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Technologies

Amazon Is Pulling Support for Kindles From 2012 or Earlier. What to Do Now

If there’s a book you’ve been waiting to read on your old Kindle device, make sure you download it before May 20.

That Kindle device you’ve been holding onto for 15 years now has an expiration date, as Amazon will end support for Kindle models from 2012 or earlier on May 20. An Australian Kindle user first reported the change before Amazon confirmed the news to PCMag and said it will soon email users in the US. 

The books that you already downloaded on your Kindle device won’t disappear after next month, but you won’t be able to connect to the network to buy, borrow or download new ones. 

If you still have a book that you want to finish reading on one of these devices, make sure that you don’t deregister the device or do a factory reset. In the email shared by an Australian user on Reddit, Amazon says if you deregister or reset the device, you won’t be able to re-register the device or use it at all afterward. 

A representative for Amazon has not yet responded to a request to comment from CNET. 

The company also included a promo code in the email for 20% off select new Kindle devices and an ebook credit that’s added to your account after you purchase a new device. However, there’s no word on whether this discount is limited to Australia or if a version will be offered to US users. 

Switching devices

Kindle devices released in 2012 or earlier will lose the ability to download books after May 20. The devices that will be affected are: 

  • Kindle 1st and 2nd Generation 
  • Kindle DX and DX Graphite
  • Kindle Keyboard
  • Kindle 4
  • Kindle Touch
  • Kindle 5
  • Kindle Paperwhite 1st Generation

The first-generation model for Kindle was released in 2007, and e-readers have improved a bit in the time since. Amazon told Engadget that fewer than 3% of its users still use these old devices. 

In the email to customers, the company said users will still be able to access their Kindle library and the Kindle store using the Android, iOS or desktop app. You can still read and download books by using the Kindle app on your phone or PC. 

If this service loss feels like a good time to move on from the Kindle world, there are other e-reader options. Calibre is a free, open-source ebook manager that offers a range of features, like reading and organizing ebooks from multiple sources, as well as downloading news articles and websites.

If you’re looking for a newer Kindle model or a different reading tablet, check out the CNET list for this year’s best e-readers. 

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Technologies

Overwatch’s Next Hero Is Sierra, but Does That Mean the Rumors Were Wrong?

The new damage hero joins the roster next week, but lore and gameplay details are still under wraps.

After adding five new heroes in February, Overwatch just gave players another look at the new hero coming in season 2 next week. While we didn’t get gameplay details, the new hero trailer revealed that hero 51 is Sierra, and season 2 will be titled Summit. 

The game dropped its first look at Sierra last week, and a few details in the new artwork seemed to be in line with expectations that she’s an ally of damage hero Ashe. Ashe’s Deadlock Gang is mentioned in the new trailer, although Sierra is working with Overwatch in trying to stop them. We don’t know yet whether Sierra has ties to other Overwatch heroes and factions.

 Alec Dawson, Overwatch’s associate game director, said in February that the next hero would be another damage hero with a «really satisfying skill shot,» which we maybe glimpsed in the trailer when Sierra fires some kind of homing dart onto Emre after he steals something from Watchpoint: Grand Mesa. We also see her use a fully automatic rifle as well as tether to her drone for some aerial maneuvering, which could be hints at the rest of her kit. 

While I do love a good skillshot, I also feel like the game has been struggling with damage hero releases over the past year — particularly heroes who have the ability to quickly eliminate someone out of nowhere. The newest damage heroes Anran and Emre didn’t have this problem, but the previous two, Freja and Vendetta, were consistently banned after release because of their quick time to kill, combined with their ability to consistently surprise enemies. I’m hoping Sierra’s skillshot is less bursty. 

Even before the art was revealed last week, fans had started to speculate that Overwatch’s season 2 hero would be Frankie, a member of Ashe’s Deadlock Gang. She appeared in the Deadlock Rebels novel by Lyndsay Ely, which follows Ashe and the hero now known as Cassidy early in their outlaw careers. In the book, Frankie makes contact with the two characters by sending them a tiny fly-like drone — perhaps a smaller version of the drone in Sierra’s character art. 

The trailer shows Sierra working to stop the Deadlock Gang (who are helping Emre and Freja steal weapons for Talon), but it’s unclear whether Sierra is another character entirely or whether she’s Frankie after taking a different path.

The game’s Reign of Talon season 1 is wrapping up in the next week. The current season kicked off the year-long storyline about Vendetta taking over Talon and also introduced five new heroes into the roster. Devs have promised another new hero each season during the storyline, and today’s hero trailer gives us a few more hints about Sierra. 

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