Technologies

ChatGPT’s New GPT-5 Model Is Supposed to Be Faster and Smarter. Not Everyone Is Satisfied

The new flagship engine behind OpenAI’s generative AI tool comes with a ton of changes.

ChatGPT’s long-awaited new engine is here, and GPT-5 promises faster speeds and more time spent thinking. But the new generative AI model has turned off some users with a tone shift away from its casual, conversational style.

GPT-5 has been in the works for months. It’s a big step for OpenAI, more than two years after the release of GPT-4, with the company touting the model as a giant leap for large language models. «I tried going back to GPT-4 and it was quite miserable,» said OpenAI CEO Sam Altman. «This is significantly better in obvious ways and subtle ways.»

Like its predecessor, GPT-5 powers the chatbots, agents, and search tools in ChatGPT and other apps that use OpenAI’s technology. Yet this version is supposed to be smarter, more accurate and faster.

Demonstrations showed GPT-5 quickly creating custom applications with no coding required, and developers said they’ve worked on ways to make sure it provides safer answers to potentially treacherous questions. (Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)

One model for everybody (kinda)

The new model is available now, including those who use ChatGPT’s free tier. Unlike some of OpenAI’s incremental releases, GPT-5 will be rolled out for all users, not only to the companies paying for big enterprise plans.

There are, naturally, some differences between how it looks based on your pricing plan. Here’s a breakdown:

Free users: You’ll get access to GPT-5 up to a usage cap, after which you’ll have a lighter GPT-5-mini model.
Plus users: Similar to free users, but with higher usage limits.
Pro users: Unlimited access to GPT-5 and access to a more powerful GPT-5 Pro model.
Enterprise/EDU/Team users: GPT-5 will be the default model.

GPT-5 itself is really a couple of different models. There’s a fast but fairly straightforward LLM and a more robust reasoning model for handling more complex questions. A routing program identifies which model can best handle the prompt.

OpenAI originally replaced all its previous models with GPT-5, but users quickly rebelled. GPT-5, many said, was more stodgy and had less personality, sounding more corporate. After hearing that backlash on Reddit, Altman and OpenAI said they’d make older models like GPT-4o available again, at least for now.

Altman said in a post on X that some people have become attached to specific models and that it may be contributing to their use in potentially harmful ways, like therapy.

«If people are getting good advice, leveling up toward their own goals, and their life satisfaction is increasing over years, we will be proud of making something genuinely helpful, even if they use and rely on ChatGPT a lot,» Altman wrote. «If, on the other hand, users have a relationship with ChatGPT where they think they feel better after talking but they’re unknowingly nudged away from their longer term well-being (however they define it), that’s bad. It’s also bad, for example, if a user wants to use ChatGPT less and feels like they cannot.»

Even faster coding skills

OpenAI particularly highlighted the skills and speed at which the new GPT-5 model can write code, which isn’t just a function for programmers. The model’s ability to write a program makes it easier to solve the problem you present to it by creating the right tool.

Yann Dubois, a post-training lead at OpenAI, showed off the model’s coding ability by asking it to create an app for learning French. Within minutes, it had coded a web application complete with sound and working game functions. Dubois actually asked it to create two different apps, running the same prompt through the model twice.

The speed at which GPT-5 writes code allows you to try multiple times and pick the result you like best — or provide feedback to make changes until you get it right.

«The beauty is that you can iterate super quickly with GPT-5 to make the changes that you want,» Dubois said. «GPT-5 really opens a whole new world of vibe coding.»

Read more: Never Use ChatGPT for These 11 Things

New safety features

After announcing some steps to improve how its tools handle sensitive mental health issues, OpenAI said GPT-5 has some tweaks to make things safer. The new model has improved training to avoid deceptive or inaccurate information, which will also improve the user experience, said Alex Beutel, safety research lead.

It’ll also respond differently if you ask a prompt that could be dangerous. Previous models would refuse to answer a potentially harmful question, but GPT-5 will instead try to provide the best safe answer, Beutel said. This can help when a question is innocent (like a science student asking a chemistry question) but sounds more sinister (like someone trying to make a weapon).

«The model tries to give as helpful an answer as possible but within the constraints of feeling safe,» Beutel said.

Customized voices and colors

If you prefer to chat with your bots vocally rather than typing, expect improvements in voice capabilities. The Advanced Voice mode will now be available to all users, whether free or paid, and usage limits will be higher.

You can also change the color of your chats, with some options exclusive to paid users. Other customization options include the ability to tweak personalities. You’ll be able to set ChatGPT to be thoughtful and supportive, sarcastic or more. The options — Cynic, Robot, Listener and Nerd — are opt-in, and you can change them anytime.

Connect to your mail and calendar

ChatGPT will now be able to connect with your Google Calendar and Gmail accounts, meaning you can ask the chatbot about your schedule, and it will suggest things. You won’t have to — and you may not want to, depending on how you feel about sharing your private info — but you can enable it to automatically pull info from your mail or calendar without asking permission.

These connectors will start for Pro users soon, with other tiers gaining access thereafter.

The path to AGI?

Altman told reporters the model is a «significant step along the path to AGI,» or artificial general intelligence, a term that often refers to models that are as smart and capable as a human. But Altman also said it’s definitely not there yet. One big reason is that it’s still not learning continuously while it’s deployed.

OpenAI’s stated goal is to try to develop AGI (although Altman said he’s not a big fan of the term), and it’s got competition. Meta CEO Mark Zuckerberg has been recruiting top AI scientists with the goal of creating «superintelligence.»

Whether large language models are the way there, nobody knows right now. Three-quarters of AI experts surveyed earlier this year said they had doubts LLMs would scale up to create something of that level of intelligence.

Technologies

An AWS Outage Broke the Internet While You Were Sleeping

Reddit, Roblox and Ring are just a tiny fraction of the 1,000-plus sites and services that were affected when Amazon Web Services went down, causing a major internet blackout.

The internet kicked off the week the way that many of us often feel like doing: by refusing to go to work. An outage at Amazon Web Services rendered huge portions of the internet unavailable on Monday morning, with sites and services including Snapchat, Fortnite, Venmo, the PlayStation Network and, predictably, Amazon, unavailable for a short period of time.

The outage began shortly after midnight PT, and took Amazon around 3.5 hours to fully resolve. Social networks and streaming services were among the 1,000-plus companies affected, and critical services such as online banking were also taken down. You’ll likely find most sites and services functioning as usual this morning, but some knock-on effects will probably be seen throughout the day.

AWS, a cloud services provider owned by Amazon, props up huge portions of the internet. So when it went down, it took many of the services we know and love with it. As with the Fastly and Crowdstrike outages over the past few years, the AWS outage shows just how much of the internet relies on the same infrastructure — and how quickly our access to the sites and services we rely on can be revoked when something goes wrong. The reliance on a small number of big companies to underpin the web is akin to putting all of our eggs in a tiny handful of baskets.

When it works, it’s great, but only one small thing needs to go wrong for the internet to come to its knees in a matter of minutes.

How widespread was the AWS outage?

Just after midnight PT on October 20, AWS first registered an issue on its service status page, saying it was «investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region.» Around 2 a.m. PT, it said it had identified a potential root cause of the issue, and within half an hour, it had started applying mitigations that were resulting in significant signs of recovery.

«The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now,» AWS said at 3.35 a.m. PT. The company didn’t respond to request for further comment beyond pointing us back to the AWS health dashboard.

Around the time that AWS says it first began noticing error rates, Downdetector saw reports begin to spike across many online services, including banks, airlines and phone carriers. As AWS resolved the issue, some of these reports saw a drop off, whereas others have yet to return to normal. (Disclosure: Downdetector is owned by the same parent company as CNET, Ziff Davis.)

Around 4 a.m. PT, Reddit was still down, while services including Ring, Verizon and YouTube were still seeing a significant number of reported issues. Reddit finally came back online around 4.30 a.m. PT, according to its status page, which was then verified by us.

In total, Downdetector saw over 6.5 million reports, with 1.4 million coming from the US, 800,000 from the UK and the rest largely spread across Australia, Japan, the Netherlands, Germany and France. Over 1,000 companies in total have been affected, Downdetector added.

«This kind of outage, where a foundational internet service brings down a large swathe of online services, only happens a handful of times in a year,» Daniel Ramirez, Downdetector by Ookla’s director of product told CNET. «They probably are becoming slightly more frequent as companies are encouraged to completely rely on cloud services and their data architectures are designed to make the most out of a particular cloud platform.»

What caused the AWS Outage?

AWS hasn’t shared full details about what caused the internet to fall off a cliff this morning. The likelihood is that now it’s deployed a fix, its next step will be to investigate what went wrong.

So far it’s attributed the outage to a «DNS issue.» DNS stands for the Domain Name System and refers to the service that translates human-readable internet addresses (for example, CNET.com) into machine-readable IP addresses that connects browsers with websites.

When a DNS error occurs, the translation process cannot take place, interrupting the connection. DNS errors are common are common internet roadblocks, but usually happen on small scale, affecting individual sites or services. But because the use of AWS is so widespread, a DNS error can have equally widespread results.

According to Amazon, the issue is geographically rooted in its US-EAST-1 region, which refers to an area of North Virginia where many of its data centers are based. It’s a significant location for Amazon, as well as many other internet companies, and it props up services spanning the US and Europe.

«The lesson here is resilience,» said Luke Kehoe, industry analyst at Ookla. «Many organizations still concentrate critical workloads in a single cloud region. Distributing critical apps and data across multiple regions and availability zones can materially reduce the blast radius of future incidents.»

Was the AWS Outage caused by a cyberattack?

DNS issues can be caused by malicious actors, but there’s no evidence at this stage to say that this is the case for the AWS outage.

Technical faults can, however, pave the way for hackers to look for and exploit vulnerabilities when companies’ backs are turned and defenses are down, according to Marijus Briedis, CTO at NordVPN. «This is a cybersecurity issue as much as a technical one,» he said in a statement. «True online security isn’t only about keeping hackers out, it’s also about ensuring you can stay connected and protected when systems fail.»

In the hours ahead, people should look out for scammers hoping to take advantage of people’s awareness of the outage, added Briedis. You should be extra wary of phishing attacks and emails telling you to change your password to protect your account.

Technologies

A New Bill Aims to Ban Both Adult Content Online and VPN Use. Could It Work?

Michigan representatives just proposed a bill to ban many types of internet content, as well as VPNs that could be used to circumvent it. Here’s what we know.

On Sept. 11, Michigan representatives proposed an internet content ban bill unlike any of the others we’ve seen: This particularly far-reaching legislation would ban not only many types of online content, but also the ability to legally use any VPN.

The bill, called the Anticorruption of Public Morals Act and advanced by six Republican representatives, would ban a wide variety of adult content online, ranging from ASMR and adult manga to AI content and any depiction of transgender people. It also seeks to ban all use of VPNs, foreign or US-produced.

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VPNs (virtual private networks) are suites of software often used as workarounds to avoid similar bans that have passed in states like Texas, Louisiana and Mississippi, as well as the UK. They can be purchased with subscriptions or downloaded, and are built into some browsers and Wi-Fi routers as well.

But Michigan’s bill would charge internet service providers with detecting and blocking VPN use, as well as banning the sale of VPNs in the state. Associated fines would be up to $500,000.

What the ban could mean for VPNs

Unlike some laws banning access to adult content, this Michigan bill is comprehensive. It applies to all residents of Michigan, adults or children, targets an extensive range of content and includes language that could ban not only VPNs but any method of bypassing internet filters or restrictions.

That could spell trouble for VPN owners and other internet users who leverage these tools to improve their privacy, protect their identities online, prevent ISPs from gathering data about them or increase their device safety when browsing on public Wi-Fi.

Read more: CNET Survey: 47% of Americans Use VPNs for Privacy. That Number Could Rise. Here’s Why

Bills like these could have unintended side effects. John Perrino, senior policy and advocacy expert at the nonprofit Internet Society, mentioned to CNET that adult content laws like this could interfere with what kind of music people can stream, the sexual health forums and articles they can access and even important news involving sexual topics that they may want to read. «Additionally, state age verification laws are difficult for smaller services to comply with, hurting competition and an open internet,» John added.

The Anticorruption of Public Morals Act has not passed the Michigan House of Representatives committee nor been voted on by the Michigan Senate, and it’s not clear how much support the bill currently has beyond the six Republican representatives who have proposed it. As we’ve seen with state legislation in the past, sometimes bills like these can serve as templates for other representatives who may want to propose similar laws in their own states.

Could VPNs still get around bans like these?

That’s a complex question that this bill doesn’t really address. When I asked NordVPN how easy it would be track VPN use, privacy advocate Laura Tyrylyte explained, «From a technical standpoint, ISPs can attempt to distinguish VPN traffic using deep packet inspection, or they can block known VPN IP addresses. However, deploying them effectively requires big investments and ongoing maintenance, making large-scale VPN blocking both costly and complex.»

Also, VPNs have ways around deep packet inspection and other methods. CNET senior editor Moe Long mentioned obfuscation like NordWhisper, a counter to DPI that attempts to make VPN traffic look like normal web traffic so it’s harder to detect.

There are also no-log features offered by many VPNs to guarantee they don’t keep a record of your activity, and no-log audits from third parties like Deloitte that, well, try to guarantee the guarantee. There are even server tricks VPNs can use like RAM-only servers that automatically erase data each time they’re rebooted or shut down.

If you’re seriously concerned about your data privacy, you can look for features like these in a VPN and see if they are right for you. Changes like these, even on the state level, are one reason we pay close attention to how specific VPNs work during our testing, and make sure to recommend the right VPNs for the job, from speedy browsing to privacy while traveling.

Correction, Oct. 9: An earlier version of this story incorrectly stated how RAM-only servers work. RAM-only servers run on volatile memory and are wiped of data when they are rebooted or shut down.

Technologies

AWS Outage Explained: Why Half the Internet Went Down While You Were Sleeping

Reddit, Roblox and Ring are just a tiny fraction of the hundreds of sites and services that were impacted when Amazon Web Services went down.

The internet kicked off the week the way that many of us often feel like doing: by refusing to go to work. An outage at Amazon Web Services (AWS) rendered huge portions of the internet unavailable on Monday morning, with sites and services including Snapchat, Fortnite, Venmo, the PlayStation Network and, predictably, Amazon, unavailable for a short period of time.

AWS is a cloud services provider owned by Amazon that props up huge portions of the internet. As with the Fastly and Crowdstrike outages over the past few years, the AWS outage shows just how much of the internet relies on the same infrastructure — and how quickly our access to the sites and services we rely on can be revoked when something goes wrong.

Around 4 a.m. PT, Reddit was still down, while services including Verizon and YouTube were still seeing a significant number of reported issues.