Technologies

If You Were Surprised by an Amazon Refund From Years Ago, Here’s Why

Some Amazon customers are receiving large refunds, years after their purchases.

After all the money you’ve spent at Amazon, it’s only fair that the online shopping giant gives you some cash back, right? That’s what some customers are discovering after learning about surprise Amazon refunds they’ve received, sometimes for purchases made years ago.

One customer on LinkedIn said he received a refund of $1,800 for a smart TV bought in 2018. Others made similar comments about products bought long before. What’s going on, and why are Amazon customers getting these refunds so long after their purchases?

Why some Amazon customers are receiving surprise refunds

These surprise Amazon refunds seem to have arisen from an internal Amazon review, possibly in response to a 2023 lawsuit, according to Bloomberg. The lawsuit claimed Amazon had quietly reversed legitimate return-related refunds for some shoppers.

Now, it looks like Amazon’s making good on those refunds — and if you’ve ever had a return go sideways, you might see a little money show up, too.

How many Amazon customers are getting these surprise refunds?

A representative for Amazon told CNET that only a small number of customers would be affected.

«Following a recent internal review, we identified a very small subset of returns where we issued a refund without the payment completing, or where we could not verify that the correct item had been sent back to us so no refund was issued,» an Amazon representative said. «There is no action required from customers to receive the refunds, and we have fixed the payment issue.»

In its latest earnings call on May 21, Amazon reported a one-time expense of $1 billion connected to expenses like refunds, returns and tariffs that the company had not yet sent out. These earmarked funds could be responsible for the sudden updates that shoppers are now seeing regarding purchases as far back as 2018.

How can I tell if I’m eligible for one of these Amazon refunds?

If you receive an email about a surprise refund from Amazon orders, it may be related to these changes Amazon has made behind the scenes. You may still want to confirm it’s not fraud by logging into your Amazon account or making a quick service call, especially if it’s a larger amount like a payment for a TV.

Scammers may be taking advantage of this news, too, so be wary of any notification that asks you for financial information, which Amazon should already have.

Another way to see if Amazon has refunded you unexpected funds is to go to your Orders page with a web browser or via the Amazon app.

Check your Amazon Orders page via the Amazon app

Open the Amazon app and log in (if not already)
Tap the profile icon at the bottom of the screen
Tap the Orders button at the top of the next screen
Check your recent account activity to see if you’ve received unexpected credits

Check your Amazon Orders page with a web browser

Visit Amazon.com in your web browser of choice and log in (if not already)
Click on the Accounts & Lists link in the top right corner
Then click Your Orders on the next page
Check your recent account activity to see if you’ve received unexpected credits

Technologies

The Most Exciting Video Game Rumors and Leaks Ahead of 2026

Technologies

Today’s NYT Mini Crossword Answers for Wednesday, Dec. 17

Here are the answers for The New York Times Mini Crossword for Dec. 17.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Need some help with today’s Mini Crossword? Read on. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Nod (off)
Answer: DOZE

5A clue: Naval submarine in W.W. II
Answer: UBOAT

7A clue: Tricky thing to do on a busy highway
Answer: MERGE

8A clue: Heat-resistant glassware for cooking
Answer: PYREX

9A clue: Put into groups
Answer: SORT

Mini down clues and answers

1D clue: Break up with
Answer: DUMP

2D clue: Falls in line, so to speak
Answer: OBEYS

3D clue: Legendary vigilante who cuts a «Z» with his sword
Answer: ZORRO

4D clue: Rarin’ to go
Answer: EAGER

6D clue: Common reminder for an upcoming appointment
Answer: TEXT

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

Technologies

You Can Watch an Exclusive Avatar: Fire and Ash Scene on TikTok Right Now

Disney and TikTok partner on an immersive content hub for James Cameron’s latest movie about the alien Na’vi.

If you’re not quite ready to head to the theater to watch Avatar: Fire and Ash, an exclusive scene preview might sell you on the visual spectacle. As part of a new collaboration with the social media giant, Disney is posting snippets of its new movie to its TikTok account.

This scene isn’t part of any trailer and won’t be posted to other social media accounts, making TikTok the only place you can view it — unless you buy a movie ticket. A first look at the new movie’s scenes isn’t the only Avatar-related bonus on the social media platform right now, either. TikTok has partnered with the house of mouse to bring an entire «immersive content hub» to the app.

A special section of TikTok includes quizzes and educational videos that explore the alien world of Pandora shown off in the movies. On TikTok, you can take a personality quiz to find out what Na’vi clan you most closely align with and unlock a special profile picture border to use on your account.

Science and fiction blend together with a series of videos from real doctors who explain the basis for some of Avatar’s world-building. If you want to learn about exoplanets or how realistic the anatomy of the movie’s alien animals is, these videos will feed your brain while still providing entertainment value.

Perhaps the most enticing part of Disney’s latest social media collaboration is the opportunity for fans to win prizes and trips. TikTok creators who make edits with the #TikTokAvatarContest hashtag are entered into a competition to win Avatar merchandise. The biggest winners will be able to take a trip to visual effects studio Wētā Workshop in New Zealand or visit Avatar director James Cameron’s Lightstorm Entertainment Studio in Los Angeles.

Avatar: Fire and Ash is the third installment in director Cameron’s cinematic passion project. While the first Avatar movie was released in 2009, Cameron didn’t release another entry in the franchise until 2022. In total, there is a five-movie arc planned for the indigo alien Na’vi on the moon of Pandora.

The Avatar movies are known for pushing the boundaries of CGI visual effects in cinema. They are also historically big winners at the box office: the original Avatar is the highest-grossing film of all time, earning $2.9 billion across its theatrical releases. Its sequel, Avatar: The Way of Water, is the third-highest-grossing film of all time, trailing Avengers: Endgame. You can stream those movies on Disney Plus.

It remains to be seen whether Avatar: Fire and Ash will financially live up to its predecessors. The film currently has mixed reviews from critics on Rotten Tomatoes.