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Scam Messages Are Everywhere. CNET Survey Finds 96% of Americans Are Targeted by Scammers Each Week

Scam emails are the most common tactic criminals use to reach out to us, followed by phone calls, texts and social media messages.

Like many of you, I check my email multiple times a day. Too often, as I’m scrolling through updates from my son’s school, checking my bills or browsing retail deals, an email subject line or sender catches my eye that I know is a scam.

I know I’m not the only one who regularly receives scam messages. A new CNET survey shows that 96% of Americans receive at least one scam message from email, phone calls or texts each week.

CNET’s Danni Santana, who regularly tracks and reports on cybersecurity issues, finds this number concerning, but not surprising. With a rise in data breaches, scammers likely know how to reach you and will try different methods to get you to fall for a scam.

«Data breaches that leak the personal information of everyday Americans, including phone numbers, happen almost every day,» said Santana. «Just about all of us have been affected by one, whether we know it or not.»

With scammers now using artificial intelligence to create more convincing scams to trick us into sharing our information through phone calls, texts and direct social media messages, spotting scam messages has become more difficult. As bad actors leverage AI to get faster and better at crafting scam messages, it’s important to stay vigilant.  

Here’s what else we learned and expert tips to help you avoid falling victim to a scam. 

Most US adults get weekly scam messages

Scammers try to reach us in almost every way we communicate. It can happen when we answer the phone (they might even be trying to get a snippet of our voice to use in another scam later), via text message or through a direct social media message that feels personal and authentic. 

So how do you protect yourself? Here’s what CNET experts recommend.

Most US adults are threatened by email scams weekly

CNET’s survey found that email scams are the most common type of scam message US adults receive on a weekly basis — 90% of Americans get at least one per week. Survey findings also show that older generations, Baby Boomers and Gen X, are the most targeted — 94% of each group receive at least one scam email a week.

Bree Fowler, CNET’s senior security reporter, says phishing emails aren’t as easy to spot anymore.

«It used to be that scammers would go with over-the-top phishing emails that wanted you to ‘Click now!’ saying that you were going to miss out on a great deal, be hit with credit card charges you didn’t make or even go to jail for back taxes,» said Fowler. But people have caught on to what scammers are up to, and now they’re trying to hide in plain sight. 

Before you open an email that could be a scam, look closely at the subject line and sender. Fowler said that scam subject lines are a lot less obnoxious than they used to be. For example, shipping notifications are a still popular scam email that can seem harmless because they impersonate companies, such as Amazon or a bank. 

If you accidentally open the email, hover over the link to see if anything looks suspicious but don’t click it. Fowler also recommends looking for good antivirus software and other security measures such as two-factor authentication and a solid password. 

Phone call scams aren’t slowing down 

I’m all too familiar with getting phone calls from a random phone number in the middle of the day. Scammers are even leaving voicemails now. 

Second to emails, phone scams are the next most common with 83% of US adults saying they receive at least one spam phone call a week. Even worse, 23% say they experience 10 or more scam calls per week. By generation, Boomers receive the most spam calls — 89% receive at least one scam phone call a week.

Nowadays, most phone carriers have features to spot scam calls. My carrier marks these calls as «Spam Risk» to flag suspicious calls to help me better identify them. 

If you answer and suspect it’s a scammer, hang up right away. You can always call the company the caller claimed to work for, like your bank or utility, to check whether the phone call was legitimate.

There’s another risk to talking to scammers on the phone. Some are using artificial intelligence to clone your voice. The scammers then use the recording to make their calls seem more trustworthy to scam others, potentially including your family and friends. The longer a scammer can capture your voice, the more accurate their future calls become. 

Read more: Protect Yourself from Anonymous Calls: Unknown Caller vs. No Caller ID

Text message scams can be sneaky

CNET found that 82% of US adults receive text scams weekly. Thirty-four percent reported receiving one to two text scams per week, while 13% said they get 10 or more per week. 

Scam texts, also known as «smishing,» can add up if you fall for them. US adults lost a whopping $470 million in text scams last year, according to the Federal Trade Commission. However, there are ways to catch text scams and keep phishers from stealing your money or identity this way. It starts with being on the lookout for any common scams that are making news headlines. 

Santana said that the fact that we continue to see phishing scams is proof that they’re working. How often you receive unsolicited texts or phone calls could be a coincidence or it could mean scammers think you’re an easy target, he added.

One text scam that’s been common this year is messages from fake agencies about unpaid tolls and threats if you don’t pay your unpaid balance right away. You may also receive fake messages from what appears to be your bank, a government agency like the IRS or Social Security Administration, or even a hopeful scam message about your student loans qualifying for debt relief. Most of these messages come with an urgent request for a response or a payment. 

Santana says it’s best to slow down before taking any action if you get a suspicious text. You don’t need to respond immediately. 

«Whenever you get a random text message claiming you must take action or else, the best thing you can do is take a breath and slow down,» said Santana. «Scammers want you to make rash decisions. But if you calm down and analyze the link or even the language used in the message, you have a good chance of identifying the scam.»

Read more: If Someone Says, ‘You Must Pay, or Else,’ It’s Likely a Scam. Ways to Protect Yourself

If you do open a scam message, avoid clicking on suspicious links and don’t respond. If you don’t recognize the number, block the sender and report it as spam. It’s also recommended to keep an eye out for updates to your phone’s software for spamware defense and security improvements.

Social media scams can look convincing

I’ve fallen for a social media scam before. I received an offer for discounted tickets to a college football game, and I sent the «seller» a few hundred dollars via Zelle before verifying that they were legitimate.

Over half of US adults (60%) receive one or more direct social media messages per week. Gen Z sees the most social media scams — 66% receiving at least one per week. So it’s important to be vigilant and ignore messages from anyone you don’t know. If you receive a suspicious direct message from someone in your contact list, reach out to them via text or the phone to confirm whether it’s legitimate. 

«The same tactics you use to avoid falling for text messages can be applied to scammers sliding into your DMs with ‘too good to be true’ deals or money-making opportunities,» said Santana. Don’t respond to anyone you don’t know, and if you believe your loved one is being impersonated, report the message and user right away. Most importantly, don’t respond. 

Read more: My Kids Were Targeted by Scams. Here’s How I Keep Them Safe

Banks are taking action to protect customers. In March, Chase announced that it would block Zelle transactions initiated on social media to protect customers from being scammed. If you’re wary of conducting a transaction online, try other trusted sites and payment methods that are verified and provide protections for both buyers and sellers, such as eBay and Mercari. 

Most importantly, pay attention to security features and reminders. For example, Venmo asks you to verify the last four digits of a Venmo user you’re unfamiliar with before sending money and to be careful when making online purchases. Most peer-to-peer payment apps don’t offer fraud protection.  

Methodology

CNET commissioned YouGov Plc to conduct the survey. All figures, unless otherwise stated, are from YouGov Plc.  Total sample size was 2,437 adults. Fieldwork was undertaken April 28-30, 2025. The survey was carried out online. The figures have been weighted and are representative of all US adults aged 18 and over. 

Technologies

The Agony and the Ecstasy of Endless Gaming Crossovers

In navigating my own love-hate relationship with this phenomenon, I talked to some of the devs behind them to get a better sense of how these crossovers work and why companies pursue them.

When my friends want to play Magic: The Gathering, I wade through my two-dozen or so decks built for Commander — the card game’s casual, multiplayer format. I might choose the deck built around Elenda, the Dusk Rose, a vampire saint who can create legions of vampires. Maybe I’ll take my Narset, Enlightened master deck, which lets me cast powerful spells for free when she attacks. Both Elenda and Narset are original characters from Magic: The Gathering.

Or maybe I’ll grab my Lightning, Army of One deck, constructed around the Final Fantasy 13 character, so I can attack people for absurdly high amounts of damage. Maybe my Godzilla deck will engage in glorious combat against my friends’ decks led by characters from Dracula or Warhammer 40K. Would Eowyn from Lord of the Rings be a better match-up against the forces of the Imperium?

It’s a double-edged sword, this impulse toward crossovers. And it’s happening in games far beyond Magic: The Gathering.

Overwatch featured skins from Persona 5 in September, Halo armor and weapons showed up in Helldivers 2, and edgy looter shooter Borderlands 4 is showing up in… golf game PGA Tour 2K25. The crossover crown lies eternally with Fortnite, thanks to its never-ending influx of skins from games, movies, comics and real-life celebrities — leading players using the Sabrina Carpenter skin to stop shooting each other and, say, hold impromptu concerts instead.

When the elements fit each other are handled with care, it’s a fun way for fans to engage with multiple interests simultaneously. But when it feels carelessly thrown-together or when the elements don’t mesh, it can feel like a cash grab that hollows out the original property. And what works for one player might feel egregious or immersion-breaking to another. 

«Am I the problem?» I ask myself, as I work on a fourth Magic deck built around a Final Fantasy character, after spending hundreds of dollars on cards and accessories from the set. 

I do realize that the money I spent on the release event and weekly drafts screamed to Hasbro, «It’s working!» At the same time, playing with cards from that Final Fantasy set was also the most fun I’ve had with Magic in several years. 

Corporations betting big on brand crossovers feels like the unavoidable consequence of a world in which players look more and more for customization and ways to show off their personalities and interests, which dovetails with companies looking for lucrative ways to attract new players and increase revenue in ongoing games. Is other media filtering into popular games about the joy of including familiar faces, or does it turn characters into digital bumper stickers, starved of their identity from their original context? 

The answer, like it or not, is both. 

Money is a big part of the motivation, but expanding reach and offering customization also factor in

Blending different properties together generally requires an intense collaboration between the property owners and the game inviting the crossover. So what makes these gaming collaborations worth it for those parties? 

There’s a financial incentive, to be certain, as Hasbro has made astonishingly clear. In its second-quarter 2025 earnings call, CEO Chris Cox noted that Magic: The Gathering’s Final Fantasy set made $200 million in revenue in one day, while it took the Lord of the Rings set six months to hit that milestone. To put those two collaborations in the context of original Magic: The Gathering sets, the bestselling Magic set before Lord of the Rings was Modern Horizons, which made $200 million over two years. 

Admittedly, $200 million in 24 hours is performance that Magic: The Gathering will likely struggle to replicate, even with the overabundance of outside properties coming next year: Teenage Mutant Ninja Turtles, The Hobbit, Star Trek and Marvel. Still, Cox said the company feels good about the collaborations set to launch next year in terms of pleasing players and bringing in revenue. And Final Fantasy ultimately points to the financial power of a good gaming crossover, one where the properties are handled thoughtfully and intentionally (even if some of that intention is making the collaboration more collectible).

To better understand how and why these crossovers happen, I talked with some of the people powering these gaming collaborations. 

There were «a lot of clues» both internally and externally that Magic could support these kinds of crossovers in the game, said Aaron Forsythe, Magic: The Gathering’s vice president of research and development.

Sets like Lord of the Rings and Final Fantasy can also help funnel new players into a game that has been around since 1993.

«With Final Fantasy, we have seen a marked increase in play participation, especially among players who haven’t previously participated in our Organized Play programs,» said Rebecca Shepard, the vice president of franchise for Magic: The Gathering. That participation also extends after the launch of sets based on the other properties, which Magic brands Universes Beyond.

She noted that Universes Beyond releases also lead to increased interest in older products, demonstrating the crossovers’ ability to drive interest in the game’s original creations.

Magic’s designers have spent decades creating multiple in-game worlds or «planes» with their own lore, characters and mechanics. To a certain degree, crossovers are baked into its premise. 

But what about something with a considerably smaller scope, like the hero shooter Overwatch 2? The team-based game is set in nearish future Earth, where other Blizzard games like Diablo and Starcraft are minimal parts of the world as references and outfits. But aside from a small Lego crossover, other external properties were mostly only winked at… until the game introduced skins from the popular manga and anime One-Punch Man back in 2023.

The game’s collaborations started out as infrequent events, but now show up roughly every season.

The Overwatch team was nervous for its first collaboration and took a cautious approach, said Aimee Dennett, Overwatch’s associate director of product management. Devs wanted to ensure that heroes were still recognizably Overwatch characters while also maintaining the integrity of the game’s lore. The solution was described as «our characters are cosplaying,» meaning that the Overwatch heroes maintain the iconic parts of their visual identity, while incorporating elements that are recognizable as the characters from the crossover properties.

There are also internal motivations for these opportunities.

«We’ve found that it has such a positive effect on the team,» said Overwatch’s Art Director, Dion Rogers. People who work on the game are also fans of these properties, and the opportunity to design those crossovers can be a creative spark for the developers. 

Fortnite didn’t start the party, but it did invite basically everyone

Fortnite is the de facto example of crossovers in gaming. It represents an astonishing evolution of a concept that kicked off decades ago. 

Video game publishers were firmly protective of their properties to keep their games unique, but gaming website Giant Bomb asserts that crossovers started in earnest with 1992’s Battle Soccer, where Godzilla could take the pitch against giant mech Gundams and superheroes from Japanese TV. A few years later, Marvel’s X-Men faced off against Street Fighter characters in a move that would eventually spawn the Marvel vs. Capcom series of fighting games.

Crossovers ramped up in the 2000s with Sonic the Hedgehog and Solid Snake as the first two characters not owned by Nintendo to show up in Smash Bros. Brawl, a few years before horror movie villain Freddy Krueger first appeared in a Mortal Kombat game. Thematically, these all make some sense — but Fortnite took crossovers to another level. 

The crossovers started with the Infinity Gauntlet limited-time mode, where players could transform into Thanos, the villain of the 2019 film Avengers: Infinity War. It was quickly followed by the first Marvel-themed skins for Black Widow and Star-Lord that any player could wear. That kicked off a wave of Fortnite crossovers that would grow beyond Marvel to also include DC Comics, Star Wars, celebrities and various other games.

More have followed in Fortnite’s wake. The jump to include characters from other media besides video games has proven popular, with games like Mortal Kombat bringing in the villainous superhuman Homelander from The Boys, and the asymmetrical PVP horror game Dead by Daylight leaning heavily into killers and survivors from various games and movies — and also Nicolas Cage as himself, delivering some truly amazing voice lines.

Still, when it comes to bringing in everything from everywhere, nothing tops Fortnite, where crossover events feel less like guest stars and more like the first stop for major franchise promotion. And the cumulative results are, for lack of a better word, bonkers. Now a squad of Ariana Grande, Billie Eilish, Lady Gaga and Sabrina Carpenter can face off against a squad made up of Darth Vader, the Joker, Thanos and Mortal Kombat’s Sub-Zero… and then perform *NSYNC’s Bye Bye Bye dance on the villains’ corpses.

Epic Games, the makers of Fortnite, declined to comment for this story. 

Convenience and customization… at a cost

While crossovers with other properties help bring revenue and new players into games, they also risk alienating players whose primary interest is in their games’ original concepts and who may feel the crossovers move the game away from its identity.

«We listen and learn more than folks realize but at the same time, our goal of making Magic for everyone — because it is — can also frustrate our existing players,» said Shepard in response to a question about the feedback to Universes Beyond and the seemingly polarized responses online.

You can see that frustration in videos from prominent Magic creators, with titles like «The Problems With Universes Beyond — Even if You’re NOT a Hater» and «Half of Magic: The Gathering Will Not Be Magic: The Gathering.» The discussions in those videos touch on multiple elements, but center around the proportion of and execution of Universes Beyond sets and how those sets do or don’t gel with the rest of the game. 

That tension exists with most gaming crossovers. I wasn’t initially a fan of Overwatch’s move into collaborations. For me, the image of Doomfist in a yellow suit and flowing cape cheapened a character who’s supposed to be a surly big bad in the Overwatch universe. To me, it felt tonally mismatched with his identity, and I feared Overwatch feeling less like Overwatch as a result.

But the response I saw was largely positive. A change being celebrated doesn’t mean it’s necessarily good for the game, nor does outcry mean a change is bad. But there were clearly people who wanted the customization and expression of anime skins, highlighting the tension inherent in gaming collaborations like this.

Magic’s Aaron Forsythe acknowledged the competing interests, saying, «Players that have been with us for a while don’t feel the need for a change of this magnitude, and I appreciate how this hits them. But we’re doing this both because we want to grow the game — and we are — and because we think it’s another really fun way to enjoy it.»

For longstanding fans who have played the game for years, perhaps even decades, it may feel like the resources for the game’s original ideas are being diverted to fuel crossovers. 

There are degrees, though. In the case of Magic: The Gathering, one-time Secret Lair drops like Sonic the Hedgehog that mostly show up in casual multiplayer formats may not seem as disruptive. But over the course of next year, Magic will release four more sets based on outside properties, bringing the total to seven such sets in two years. More than any individual card or set, that density of outside properties might feel particularly unwelcome, contributing to the feeling that it’s just Fortnite now.

Everyone is here (and here to stay)

I think a lot of the response to crossovers comes down to two things: how well the concept fits and how good the execution is. Fortnite itself has become a conglomeration of various game types — from Battle Royale to Lego to Ballistic, festivals and Creative modes — so the game featuring skins from all kinds of movies, games and celebrities sort of fits into that «everything for everyone» idea. 

Something like Dead by Daylight is an example of using crossovers with a narrower focus, incorporating horror icons that fit its gameplay and lore. Resident Evil characters trying to escape from Halloween’s Michael Myers doesn’t make total sense, but there’s enough of an internal logic in the genres of slasher films and survival horror games for it to work. 

And, despite my initial reservations about Overwatch’s collaborations, I was immediately enthralled when I saw Kiriko’s Suki skin from Avatar: The Last Airbender. In addition to giving me a new outlet for my favorite character from the show, it just fit the visual identity and the concept of the Overwatch hero, a protector in her own right.

The people behind the games acknowledge how much that matters. «If we don’t do this right,» Overwatch’s Rogers told me, «the fans will call us out.» Players have their own ideas of what fits and what doesn’t, and they aren’t shy about voicing those feelings. But Rogers said that getting it right instead helps maintain the identity of the game’s heroes.

Similarly, Magic’s Shepard said one step in the process of evaluating potential crossovers is feeling out whether it feels like «an authentic relationship» for the game and its players. The challenge, however, is that each player’s mileage will vary when it comes to that authenticity. 

There’s no putting these crossovers back in the box, for better and worse. We’ll continue to have more options to play as our favorite characters across a variety of games. Right now, if I wanted to, I could fire up Street Fighter 6 and play a game as Chun-Li in the context of her original series. I could then swap over to Fortnite and run around sniping people as Chun-Li before logging into Overwatch and playing as Juno in her Chun-Li skin, healing people with a Martian mediblaster. And then over the weekend, I could play Magic: The Gathering with my friends and pull out a deck built around a Chun-Li character card.

For Chun-Li superfans, that’s great. At the same time, my Magic opponents may be sick of playing against characters from Stranger Things, Jurassic Park and Marvel, which might break the immersion of the game for them. 

The demand is there and the complaints are valid. Companies will follow the money. But each game’s developers have to find their own way of squaring the crossover — justifying (or not) how another creative world collides with theirs. 

For Overwatch’s Dennett, as the game grows and changes, so does the team’s philosophy about collaborations — because pushing the boundaries of what’s possible in the hero shooter sparks the imaginations of its player base. 

«It’s sort of a self-reinforcing cycle, where our players grow and change so much, and so do the types of collaborations, and the types of collaborations change, which grows and changes our players.»


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Today’s NYT Mini Crossword Answers for Friday, Nov. 21

Here are the answers for The New York Times Mini Crossword for Nov. 21.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.


Need some help with today’s Mini Crossword? It’s not too tough today, but read on for the answers. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Pump iron
Answer: LIFT

5A clue: Peer
Answer: EQUAL

7A clue: Like the music of Rick James and James Brown
Answer: FUNKY

8A clue: Animal that can’t change its stripes, per an old adage
Answer: TIGER

9A clue: Pointed part of a fork
Answer: TINE

Mini down clues and answers

1D clue: Dominant hand for Shohei Ohtani when batting, but not pitching
Answer: LEFT

2D clue: Resignation proclamation
Answer: IQUIT

3D clue: Mushrooms, mold, mildew, etc.
Answer: FUNGI

4D clue: «Is this seat ___?»
Answer: TAKEN

6D clue: U-shaped instrument in ancient Greece
Answer: LYRE

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