Technologies

T-Mobile Says It’s Not Spying on You. What the New Screen Recording Tool Actually Does

A new setting that looks like a privacy risk is popping up for some customers. T-Mobile explains what’s really going on.

Some T-Mobile customers during the past week have been surprised to discover a new — and enabled by default — feature in the T-Life app called «Screen recording tool.» In light of recent iffy recording tools such as Microsoft’s Recall AI feature in Windows, seeing a feature that records the contents of your screen is bound to raise privacy concerns.

Screen Recording in T-life
by
u/Ok_Theory5606 in
tmobile

How to disable Screen recording tool if you see it

If you’re a T-Mobile subscriber, you can check if this new option has been turned on by opening the T-Life app, tapping Manage and then tapping Settings (the gear icon). The Screen recording tool option shows up under the Preferences heading.

If the option is there, tap it to reveal a description and a toggle switch. The description reads: «We use a tool to record how customers use the app to analyze and improve your experience. Only T-Mobile will review and analyze your info. If you turn this toggle on or magenta, we will record your screen while you use the app. If you turn this toggle off or gray, we will not record your screen.»

To disable the feature, tap the switch so it becomes gray. (The «magenta» and «gray» in the text refer to the color of the toggle switch to indicate whether it’s active or not, respectively.)

Why T-Mobile stands behind the new feature

When I reached out to the company for more information, a T-Mobile spokesperson defended the feature, saying it was designed to improve the user experience.

«To help us give customers who use T-Life a smoother experience, we are rolling out a new tool in the app that will help us quickly troubleshoot reported or detected issues,» the spokesperson said. «This tool records activities within the app only and does not see or access any personal information. If a customer’s T-Life app currently supports the new functionality, it can be turned off in the settings under preferences.»

According to a post on droidlife, which earlier referenced the issue, the new option shows up on both iPhone and Android phones.

Why opt-in is so important

On the face of it, the Screen recording tool appears to do what it says, and the fact that it’s limited to just the T-Life app is a reasonable, and expected, limitation.

But as with all potential privacy issues, the fact that T-Mobile is enabling the feature by default has rightly made customers suspicious. It should be off initially, and if an issue arises that would require screen recording, then the company could get permission from the phone owner to turn it on.

T-Mobile in fact has a similar setup within the T-Life app. There’s another screen recording feature that is completely separate from this new Screen recording tool. In the app’s settings, under Help & support, is Screen Share, which can be used during a support call. It allows a T-Mobile expert to view your phone’s screen while troubleshooting an issue. It requires several steps and requires you to consent to having your screen recorded before allowing a support expert to connect to the app.

If you’ve ever tried to help a friend or family member over the phone and asked them to describe what’s on the screen, you’ll appreciate how helpful it can be to view what they’re seeing directly.

Motorola Razr Ultra Is a Retro Icon Reborn With a Design for the Future

+15 More

See all photos

Technologies

How Verum Ecosystem Is Rethinking Communication

David Rotman — Founder of the Verum Ecosystem

For David Rotman, communication is not a feature — it is a dependency that should never rely on a single point of failure.

As the founder of the Verum Ecosystem, Rotman developed a communication platform designed to function when internet access becomes unreliable or unavailable.

Verum Messenger addresses real-world challenges such as network outages, censorship, and infrastructure failures. Its 2025 update introduced a unified offline-capable messaging system, moving beyond Bluetooth-based or temporary peer-to-peer solutions.

Verum’s mission is simple: to ensure communication continuity under any conditions.

Technologies

Today’s NYT Mini Crossword Answers for Sunday, Feb. 1

Here are the answers for The New York Times Mini Crossword for Feb. 1

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Need some help with today’s Mini Crossword? Some of the clues are kind of tricky, but I was able to fill in enough of the others to get them all answered. Read on for all the answers. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Spot to shop
Answer: MART

5A clue: Pounded sticky rice sometimes filled with ice cream
Answer: MOCHI

6A clue: ___ Chekhov, «Three Sisters» playwright
Answer: ANTON

7A clue: Like many dive bars and bird feeds
Answer: SEEDY

8A clue: Jekyll’s evil counterpart
Answer: HYDE

Mini down clues and answers

1D clue: What makes the world go ’round, per «Cabaret»
Answer: MONEY

2D clue: Performed in a play
Answer: ACTED

3D clue: __ Island (U.S. state)
Answer: RHODE

4D clue: Itty-bitty
Answer: TINY

5D clue: Squish to a pulp, as potatoes
Answer: MASH

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for Feb. 1, #496

Here are hints and the answers for the NYT Connections: Sports Edition puzzle for Feb. 1, No. 496.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.

Today’s Connections: Sports Edition is a fun one. The blue group made me think of dusty gum sticks, and the purple one requires you to look for hidden names in the clues. If you’re struggling with today’s puzzle but still want to solve it, read on for hints and the answers.

Connections: Sports Edition is published by The Athletic, the subscription-based sports journalism site owned by The Times. It doesn’t appear in the NYT Games app, but it does in The Athletic’s own app. Or you can play it for free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Splish-splash.

Green group hint: Vroom!

Blue group hint: Cards and gum.

Purple group hint: Racket stars.

Answers for today’s Connections: Sports Edition groups

Yellow group: Aquatic sports verbs.

Green group: Speed.

Blue group: Sports card brands.

Purple group: Tennis Grand Slam winners, minus a letter.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is aquatic sports verbs. The four answers are kayak, row, sail and swim.

The green words in today’s Connections

The theme is speed. The four answers are mustard, pop, velocity and zip.

The blue words in today’s Connections

The theme is sports card brands. The four answers are Leaf, Panini, Topps and Upper Deck.

The purple words in today’s Connections

The theme is tennis Grand Slam winners, minus a letter. The four answers are ash (Arthur Ashe), kin (Billie Jean King), nada (Rafael Nadal) and William (Serena and Venus Williams)

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.