Technologies

Gen AI Chatbots Are Starting to Remember You. Should You Let Them?

An AI model’s long memory can offer a better experience — or a worse one. Good thing you can turn it off.

Until recently, generative AI chatbots didn’t have the best memories: You tell it something and, when you come back later, you start again with a blank slate. Not anymore.

OpenAI started testing a stronger memory in ChatGPT last year and rolled out improvements this month. Grok, the flagship tool of Elon Musk’s xAI, also just got a better memory.

It took significant improvements in math and technology to get here but the real-world benefits seem pretty simple: You can get more consistent and personalized results without having to repeat yourself.

«If it’s able to incorporate every chat I’ve had before, it does not need me to provide all that information the next time,» said Shashank Srivastava, assistant professor of computer science at the University of North Carolina at Chapel Hill.

Those longer memories can help with solving some frustrations with chatbots but they also pose some new challenges. As with when you talk to a person, what you said yesterday might influence your interactions today.

Here’s a look at how the bots came to have better memories and what it means for you.

Improving an AI model’s memory

For starters, it isn’t quite a «memory.» Mostly, these tools work by incorporating past conversations alongside your latest query. «In effect, it’s as simple as if you just took all your past conversations and combined them into one large prompt,» said Aditya Grover, assistant professor of computer science at UCLA.

Those large prompts are now possible because the latest AI models have significantly larger «context windows» than their predecessors. The context window is, essentially, how much text a model can consider at once, measured in tokens. A token might be a word or part of a word (OpenAI offers one token as three-quarters of a word as a rule of thumb).

Early large language models had context windows of 4,000 or 8,000 tokens — a few thousand words. A few years ago, if you asked ChatGPT something, it could consider roughly as much text as is in this recent CNET cover story on smart thermostats. Google’s Gemini 2.0 Flash now has a context window of a million tokens. That’s a bit longer than Leo Tolstoy’s epic novel War and Peace. Those improvements are driven by some technical advances in how LLMs work, creating faster ways to generate connections between words, Srivastava said.

Other techniques can also boost a model’s memory and ability to answer a question. One is retrieval-augmented generation, in which the model can run a search or otherwise pull up documents as needed to answer a question, without always keeping all of that information in the context window. Instead of having a massive amount of information available at all times, it just needs to know how to find the right resource, like a researcher perusing a library’s card catalog.

Read more: AI Essentials: 27 Ways to Make Gen AI Work for You, According to Our Experts

Why context matters for a chatbot

The more an LLM knows about you from its past interactions with you, the better suited to your needs its answers will be. That’s the goal of having a chatbot that can remember your old conversations.

For example, if you ask an LLM with no memory of you what the weather is, it’ll probably follow up first by asking where you are. One that can remember past conversations, however, might know that you often ask it for advice about restaurants or other things in San Francisco, for example, and assume that’s your location. «It’s more user-friendly if the system knows more about you,» Grover said.

A chatbot with a longer memory can provide you with more specific answers. If you ask it to suggest a gift for a family member’s birthday and tell it some details about that family member, it won’t need as much context when you ask again next year. «That would mean smoother conversations because you don’t need to repeat yourself,» Srivatsava said.

A long memory, however, can have its downsides.

You can (and maybe should) tell AI to forget

Having a chatbot recommend a gift poses a conundrum that’s all too common in human memories: You told your aunt you liked airplanes when you were 12 years old, and decades later you still get airplane-themed gifts from her. An LLM that remembers things about you could bias itself too much toward something you told it before.

«There’s definitely that possibility that you can lose your control and that this personalization could haunt you,» Srivastava said. «Instead of getting an unbiased, fresh perspective, its judgment might always be colored by previous interactions.»

LLMs typically allow you to tell them to forget certain things or to exclude some conversations from their memory.

You may also deal with things you don’t want an AI model to remember. If you have private or sensitive information you’re communicating with an LLM (and you should think twice about doing so at all), you probably want to turn off the memory function for those interactions.

Read the guidance on the tool you’re using to be sure you know what it’s remembering, how to turn it on and off and how to delete items from its memory.

Grover said this is an area where gen AI developers should be transparent and offer clear commands in the user interface. «I think they need to be providing more controls that are visible to the user, when to turn it on, when to turn it off,» he said. «Give a sense of urgency for the user base so they don’t get locked into defaults that are hard to find.»

How to turn off gen AI memory features

Here’s how to manage memory features in some common gen AI tools.

ChatGPT

OpenAI has a couple types of memory in its models. One is called «reference saved memories» and it stores details that you specifically ask ChatGPT to save, like your name or dietary preferences. Another, «reference chat history,» remembers information from past conversations (but not everything).

To turn off either of these features, you can go to Settings and Personalization and toggle the items off.

You can ask ChatGPT what it remembers about you and ask it to forget something it has remembered. To completely delete this information, you can delete the saved memories in Settings and the chat where you saved that information.

Gemini

Google’s Gemini model can remember things you’ve discussed or summarize past conversations.

To modify or delete these memories, or to turn off the feature entirely, you can go into your Gemini Apps Activity menu.

Grok

Elon Musk’s xAI announced memory features in Grok this month and they’re turned on by default.

You can turn them off under Settings and Data Controls. The specific setting is different between Grok.com, where it’s «Personalize Grok with your conversation history,» and on the Android and iOS apps, where it’s «Personalize with memories.»

Technologies

Today’s NYT Mini Crossword Answers for Friday, Sept. 19

Here are the answers for The New York Times Mini Crossword for Sept. 19.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

I didn’t get off to a great start with today’s Mini Crossword, completely blanking on 1-Across. Thankfully, the other clues were easy, and that answer filled itself in. Need some help? Read on. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Cancel on plans at the last moment
Answer: FLAKE

6A clue: Shade of light purple
Answer: LILAC

7A clue: ___ acid (protein builder)
Answer: AMINO

8A clue: Sarcastic «Yeah, sure»
Answer: IBET

9A clue: Sardonic boss on «Parks and Recreation»
Answer: RON

Mini down clues and answers

1D clue: Stylish panache
Answer: FLAIR

2D clue: Party game that tests how low you can go
Answer: LIMBO

3D clue: Visitor from outer space
Answer: ALIEN

4D clue: Philosopher who posed the question «What can I know?»
Answer: KANT

5D clue: Environmentally friendly prefix
Answer: ECO

Technologies

Your Old Android Isn’t Dead. These Tweaks Can Bring It Back to Life

Clear space, optimize your battery and update the basics. These quick changes can make an old Android phone feel snappier.

You don’t need the latest Android flagship to get good performance.

Thanks to longer software support from brands like Google and Samsung, older models can still run smoothly, as long as you give them a little attention. Clearing out unused apps, updating your software and tweaking a few settings can breathe new life into a device that feels sluggish. These quick fixes can help your phone last longer and save you from spending on an early upgrade.

Before you start shopping for a replacement, try a few simple adjustments. You might be surprised by how much faster your phone feels once you free up space, optimize battery use and turn off background drains.

Whether you use a Samsung Galaxy, Motorola or OnePlus phone, chances are you can still improve battery life and overall speed without buying something new. Just remember that Android settings vary slightly from brand to brand, so the menus may look a little different depending on your phone.

Don’t miss any of CNET’s unbiased tech content and lab-based reviews. Add us as a preferred Google source on Chrome.

Settings to improve your battery life

Living with a phone that has poor battery life can be infuriating, but there are some steps you can take to maximize each charge right from the very beginning:

1. Turn off auto screen brightness or adaptive brightness and set the brightness level slider to under 50%

The brighter your screen, the more battery power it uses.

To get to the setting, pull down the shortcut menu from the top of the screen and adjust the slider, if it’s there. Some phones may have a toggle for auto brightness in the shortcut panel; otherwise, you need to open the settings app and search for «brightness» to find the setting and turn it off.

2. Use Adaptive Battery and Battery Optimization

These features focus on learning how you use your phone, including which apps you use and when, and then optimizing the apps and the amount of battery they use.

Some Android phones have a dedicated Battery section in the Settings app, while other phones (looking at you, Samsung) bury these settings. It’s a little different for each phone. I recommend opening your settings and searching for «battery» to find the right screen. Your phone may also have an adaptive charging setting that can monitor how quickly your phone battery charges overnight to preserve its health.

Why you should use dark mode more often

Another way to improve battery life while also helping save your eyes is to use Android’s dedicated dark mode. Any Android phone running Android 10 or newer will have a dedicated dark mode option.

According to Google, dark mode not only reduces the strain that smartphone displays cause on our eyes but also improves battery life because it takes less power to display dark backgrounds on OLED displays (used in most flagship phones) than a white background.

Depending on which version of Android your phone is running, and what company made your phone, you may have to dig around the settings app to find a dark mode. If your phone runs Android 10 or newer, you’ll be able to turn on system-wide dark mode. If it runs Android 9, don’t despair. Plenty of apps have their own dark mode option in the settings that you can use, whether or not you have Android 10.

To turn it on dark mode, open the Settings app and search for Dark Mode, Dark Theme or even Night Mode (as Samsung likes to call it). I suggest using dark mode all the time, but if you’re not sure, you can always set dark mode to automatically turn on based on a schedule, say from 7 p.m. to 7 a.m. every day, or allow it to automatically switch based on your location at sunset and sunrise.

Keep your home screen free of clutter

Planning to hit up the Google Play Store for a bunch of new Android apps? Be prepared for a lot of icon clutter on your home screen, which is where shortcuts land every time you install something.

If you don’t want that, there’s a simple way out of this: Long-press on an empty area of your home screen and tap Settings. Find the option labeled something along the lines of Add icon to Home Screen or Add new apps to Home Screen and turn it off.

Presto! No more icons on the home screen when you install new apps. You can still add shortcuts by dragging an app’s icon out of the app drawer, but they won’t appear on your home screen unless you want them to.

Read more: Best Android Phones You Can Buy in 2024

Set up Do Not Disturb so that you can better focus

If your phone routinely spends the night on your nightstand, you probably don’t want it beeping or buzzing every time there’s a call, message or Facebook alert — especially when you’re trying to sleep. Android offers a Do Not Disturb mode that will keep the phone more or less silent during designated hours. On some phones, this is referred to as the Downtime setting or even Quiet Time.

Head to Settings > Sounds (or Notifications), then look for Do Not Disturb or a similar name. If you can’t find it, search for it using the built-in search feature in your settings.

Using the feature, you can set up a range of hours when you want to turn off the digital noise. Don’t worry, any notifications you get while Do Not Disturb is turned on will still be waiting for you when you wake up. Also, you can typically make an exception that allows repeat callers and favorite contacts’ calls to go through. Turn that on. If someone is calling you in an emergency, odds are they are going to keep trying.

Always be prepared in case you lose your phone or it’s stolen

Is there anything worse than a lost or stolen phone? Only the knowledge that you could have tracked it down if you had turned on Google’s Find My Device feature.

To prepare for a successful recovery, here’s what you need to do: Open the Settings app and then search for Find My Device. It’s usually in the Security section of the Settings app.

If you have a Samsung device, you can use Samsung’s Find My Mobile service, which is found in Settings > Biometrics and security > Find My Mobile.

Once that’s enabled, you can head to android.com/find from any PC or mobile device and sign in to your account. Samsung users can visit findmymobile.samsung.com to find a lost phone.

If you have trouble setting any of this up, be sure to read our complete guide to finding a lost Android phone.

Assuming your phone is on and online, you should be able to see its location on a map. From there, you can make it ring, lock it, set a lock screen note to tell whoever has it how to get it back to you, or, worst-case scenario, remotely wipe the whole thing.

And always keep your phone up to date

As obvious as it may seem, a simple software update could fix bugs and other issues slowing down your Android device.

Before you download and install the latest software update, make sure your device is connected to Wi-Fi, or else this won’t work.

Now, open the Settings application and type in Update. You’ll then either see Software update or System update — choose either one. Then just download the software, wait for a few minutes and install it when it’s ready. Your Android device will reboot and install the latest software update available.

There’s a lot more to learn about a new phone. Here are the best ways to boost your cell signal, and here’s a flagship phone head-to-head comparison. Plus, check out CNET’s list of the best cases for your Samsung phone. More of an Apple fan? We have tips for boosting your iPhone’s performance, too.

Technologies

Your Pixel 10 Might Have Issues With Older Wireless Chargers

You might want to try taking the case off your phone in order to successfully charge it.

When Google introduced the Pixel 10 lineup in August, it became one of the first major Android phones to receive the Qi 2 wireless charging standard, which Google calls Pixelsnap. However, users noticed issues with wireless charging on the Pixel 10 almost immediately after its release.

Some people are having trouble charging their phone with the new Pixelsnap charger, and others are having issues with older wireless chargers, including Google’s own Pixel Stands. The bulk of the problems happen when a case is on the phone — whether it has the magnet array or not.

I own both the first and second generation Pixel Stands and both will charge my Pixel 10 Pro XL without an issue if there’s no case on it. However, when I add a case to my phone, the problems begin.

I have three cases for my phone, the Mous Super Thin Clear Case, the Magnetic Slim Case Fit by Grecazo, and a no-name soft TPU case. If my phone has any of those cases on and I attempt to charge it while it’s vertical, it starts to charge and then stops after a second or two, and keeps doing that.

I can fix this for the first-generation Pixel Stand by turning the phone horizontal, but it will still charge very slowly. I can’t seem to fix it at all for the Pixel Stand 2 — vertical, horizontal, it doesn’t charge.

Not everyone has this issue

The problem doesn’t seem to be universal. CNET editor Patrick Holland said he had no issues charging the Pixel 10 Pro during his time with it.

A Google spokesperson told me the Pixel 10 lineup is not optimized for older Qi wireless charging standards, but that doesn’t necessarily mean the phones won’t work with older wireless chargers.

Qi 2 is backwards-compatible with older standards, but the phone’s height and charging coil placement on both the phone and the charger are still factors. If you’re having problems, you might see if removing the case helps.

The prospect of potentially needing to replace your older wireless chargers with newer ones isn’t ideal, especially if you shelled out $80 for one or both of Google’s own Pixel Stands. Still, if you want the best wireless charging speed for your brand new Pixel 10 phone, it won’t be with wireless chargers that only support older Qi standards.