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FTC Sues Over Uber One, Saying It ‘Deceived Consumers’

The agency accuses the ridesharing company of charging customers without consent and of making it difficult to cancel the service.

The Federal Trade Commission is suing the rideshare company Uber for what it’s calling deceptive business practices involving its Uber One subscription service. In a complaint filed in a San Francisco district court, the FTC cites instances where customers say they were charged for the service when they believed their subscriptions were canceled, or were not allowed to cancel their accounts easily.

Uber One costs $10 a month and allows users to get discounts, free delivery on Uber Eats and cash back, in addition to other perks.

However, the FTC says that customers who sign up for free trials have had difficulty canceling and have ended up with unexpected charges.

«Today, we’re alleging that Uber not only deceived consumers about their subscriptions, but also made it unreasonably difficult for customers to cancel,» FTC Chairman Andrew N. Ferguson said in a press release

The complaint cites instances where it would take 23 screens and 32 actions to cancel an Uber One subscription.

An Uber spokesperson said that the company doesn’t sign up or charge consumers without their consent and that «cancellations can now be done anytime in-app and take most people 20 seconds or less.» 

 «We are disappointed that the FTC chose to move forward with this action,» the spokesperson told CNET, «but are confident that the courts will agree with what we already know: Uber One’s sign-up and cancellation processes are clear, simple, and follow the letter and spirit of the law.»

In an email, Uber contested points in the FTC’s complaint, saying that it discloses information about what customers will be charged. «Consumers who canceled were never charged additional fees,» it said.

Subscription services in the crosshairs

Subscription services have been a target for the FTC recently, as it has implemented rules requiring companies to make them simpler and easier to cancel. Last year, California passed a law requiring it to be as easy as a single click for consumers. The changes were, in large part, enacted to combat increasingly sophisticated ways that companies were keeping customers on the hook for paid services. 

Expect to see more FTC action against companies that fail to follow the rules on subscriptions, says Syracuse University law professor Shubha Ghosh, who focuses on business, antitrust and intellectual property law.

«Very likely there will be more suits as the FTC, across administrations, seeks to address anticompetitive practices that harm consumers, especially practices that raise prices and limit consumer choices,» Ghosh told CNET. «Ticketmaster is one example. We may see actions against crypto and payday loans online.»

But don’t expect rewards from these FTC lawsuits if you feel you were taken advantage of by a subscription-based service. For customers, it’s not the same as a class action suit in which plaintiffs may get money from court-designated damages, Ghosh said.

«The FTC cannot recover restitution for consumers after the Supreme Court’s unanimous decision in [a 2021 case involving] AMG Management,» he said. «The FTC can change business practices, however, through injunctive relief under the Federal Trade Commission Act. The FTC can also obtain refunds for violations of the Fair Credit Reporting Act and the (Better Online Ticket Sales) Act.»

Technologies

Today’s NYT Mini Crossword Answers for Saturday, Feb. 21

Here are the answers for The New York Times Mini Crossword for Feb. 21.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.


Need some help with today’s Mini Crossword? It’s the long Saturday version, and some of the clues are stumpers. I was really thrown by 10-Across. Read on for all the answers. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: «Jersey Shore» channel
Answer: MTV

4A clue: «___ Knows» (rhyming ad slogan)
Answer: LOWES

6A clue: Second-best-selling female musician of all time, behind Taylor Swift
Answer: MADONNA

8A clue: Whiskey grain
Answer: RYE

9A clue: Dreaded workday: Abbr.
Answer: MON

10A clue: Backfiring blunder, in modern lingo
Answer: SELFOWN

12A clue: Lengthy sheet for a complicated board game, perhaps
Answer: RULES

13A clue: Subtle «Yes»
Answer: NOD

Mini down clues and answers

1D clue: In which high schoolers might role-play as ambassadors
Answer: MODELUN

2D clue: This clue number
Answer: TWO

3D clue: Paid via app, perhaps
Answer: VENMOED

4D clue: Coat of paint
Answer: LAYER

5D clue: Falls in winter, say
Answer: SNOWS

6D clue: Married title
Answer: MRS

7D clue: ___ Arbor, Mich.
Answer: ANN

11D clue: Woman in Progressive ads
Answer:  FLO

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Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for Feb. 21, #516

Here are hints and the answers for the NYT Connections: Sports Edition puzzle for Feb. 21, No. 516.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.


Today’s Connections: Sports Edition is a tough one. I actually thought the purple category, usually the most difficult, was the easiest of the four. If you’re struggling with today’s puzzle but still want to solve it, read on for hints and the answers.

Connections: Sports Edition is published by The Athletic, the subscription-based sports journalism site owned by The Times. It doesn’t appear in the NYT Games app, but it does in The Athletic’s own app. Or you can play it for free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Old Line State.

Green group hint: Hoops legend.

Blue group hint: Robert Redford movie.

Purple group hint: Vroom-vroom.

Answers for today’s Connections: Sports Edition groups

Yellow group: Maryland teams.

Green group: Shaquille O’Neal nicknames.

Blue group: Associated with «The Natural.»

Purple group: Sports that have a driver.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is Maryland teams. The four answers are Midshipmen, Orioles, Ravens and Terrapins.

The green words in today’s Connections

The theme is Shaquille O’Neal nicknames. The four answers are Big Aristotle, Diesel, Shaq and Superman.

The blue words in today’s Connections

The theme is associated with «The Natural.» The four answers are baseball, Hobbs, Knights and Wonderboy.

The purple words in today’s Connections

The theme is sports that have a driver. The four answers are bobsled, F1, golf and water polo.

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Technologies

Wisconsin Reverses Decision to Ban VPNs in Age-Verification Bill

The law would have required websites to block VPN users from accessing «harmful material.»

Following a wave of criticism, Wisconsin lawmakers have decided not to include a ban on VPN services in their age-verification law, making its way through the state legislature.

Wisconsin Senate Bill 130 (and its sister Assembly Bill 105), introduced in March 2025, aims to prohibit businesses from «publishing or distributing material harmful to minors» unless there is a reasonable «method to verify the age of individuals attempting to access the website.» 

One provision would have required businesses to bar people from accessing their sites via «a virtual private network system or virtual private network provider.» 

VPN lets you access the internet via an encrypted connection, enabling you to bypass firewalls and unblock geographically restricted websites and streaming content. While using a VPN, your IP address and physical location are masked, and your internet service provider doesn’t know which websites you visit.

Wisconsin state Sen. Van Wanggaard moved to delete that provision in the legislation, thereby releasing VPNs from any liability. The state assembly agreed to remove the VPN ban, and the bill now awaits Wisconsin Governor Tony Evers’s signature.

Rindala Alajaji, associate director of state affairs at the digital freedom nonprofit Electronic Frontier Foundation, says Wisconsin’s U-turn is «great news.»

«This shows the power of public advocacy and pushback,» Alajaji says. «Politicians heard the VPN users who shared their worries and fears, and the experts who explained how the ban wouldn’t work.»

Earlier this week, the EFF had written an open letter arguing that the draft laws did not «meaningfully advance the goal of keeping young people safe online.» The EFF said that blocking VPNs would harm many groups that rely on that software for private and secure internet connections, including «businesses, universities, journalists and ordinary citizens,» and that «many law enforcement professionals, veterans and small business owners rely on VPNs to safely use the internet.»

More from CNET: Best VPN Service for 2026: VPNs Tested by Our Experts

VPNs can also help you get around age-verification laws — for instance, if you live in a state or country that requires age verification to access certain material, you can use a VPN to make it look like you live elsewhere, thereby gaining access to that material. As age-restriction laws increase around the US, VPN use has also increased. However, many people are using free VPNs, which are fertile ground for cybercriminals.

In its letter to Wisconsin lawmakers prior to the reversal, the EFF argued that it is «unworkable» to require websites to block VPN users from accessing adult content. The EFF said such sites cannot «reliably determine» where a VPN customer lives — it could be any US state or even other countries. 

«As a result, covered websites would face an impossible choice: either block all VPN users everywhere, disrupting access for millions of people nationwide, or cease offering services in Wisconsin altogether,» the EFF wrote.

Wisconsin is not the only state to consider VPN bans to prevent access to adult material. Last year, Michigan introduced the Anticorruption of Public Morals Act, which would ban all use of VPNs. If passed, it would force ISPs to detect and block VPN usage and also ban the sale of VPNs in the state. Fines could reach $500,000.

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