Technologies

Amazon to Pay $30M Over Ring and Alexa Data Privacy Violations

As Amazon pays up for alleged privacy breaches, here are some tips on how to keep your data safe.

Amazon will pay two separate penalties for privacy violations: $25 million for allegedly not deleting children’s data and $5.8 million for failing to restrict access to Ring security videos, the Federal Trade Commission announced Wednesday.

Amazon’s settlement with the FTC followed a complaint alleging Amazon prevented parents from deleting their children’s voice and geolocation data acquired through the Alexa voice assistant and stored and used the data for several years to improve the Alexa algorithm to better understand children’s speech patterns and accents.

This put the data «at risk of harm from unnecessary access,» according to the FTC.

The Children’s Online Privacy Protection Act Rule (COPPA Rule) «does not allow companies to keep children’s data forever for any reason, and certainly not to train their algorithms,» Samuel Levine, director of the FTC’s Bureau of Consumer Protection, said in a statement.

Amazon said in a blog post that it disagrees with the FTC’s claims and denies violating the law.

«We take our responsibilities to our customers and their families very seriously,» Amazon said. «We work hard to protect children’s privacy, and we have built robust privacy protections into our children’s products and services.»

The FTC on Wednesday also leveled a $5.8 million penalty against Amazon’s Ring. Ring, which was acquired by Amazon in 2018, sells video doorbells, indoor and outdoor cameras and home security services. It has long been criticized for its privacy practices, including sharing doorbell footage with police departments across the US. The settlement announced Wednesday related to allegedly failing to restrict access to customers’ videos across its employees and contractors and using those videos to train its algorithms without consent.

«One employee over several months viewed thousands of video recordings belonging to female users of Ring cameras that surveilled intimate spaces in their homes such as their bathrooms or bedrooms. The employee wasn’t stopped until another employee discovered the misconduct,» the FTC alleged.

Ring’s failure to «implement basic measures to monitor and detect employees’ video access» meant the company also didn’t know who or how many employees accessed private videos inappropriately, the FTC said.

Ring didn’t seek customer consent for human review of their videos until January 2018, the FTC alleged.

Ring’s lack of security, including not even offering multifactor authentication until 2019, meant hackers exploited account vulnerabilities to access live video streams, stored videos and account profiles from 55,000 customers in the US, the complaint said.

Hackers even «used cameras’ two-way functionality to harass, threaten and insult consumers — including elderly individuals and children — whose rooms were monitored by Ring cameras, and to change important device settings,» the FTC said.

The $5.8 million penalty will be used to refund customers.

The FTC said Ring is also required to delete data and videos if obtained prior to 2018 and «delete any work products it derived from these videos.»

Ring’s statement likewise disagreed with the FTC’s claims.

«We want our customers to know that the FTC complaint draws on matters that Ring promptly addressed on its own, well before the FTC began its inquiry; mischaracterizes our security practices; and ignores the many protections we have in place for our customers,» Ring said.

How to protect your private data

Bad actors are a threat to your security, and there are a number of steps you can take to help yourself. Here’s how to make sure your home Wi-Fi is secure, how to protect your home security against hacks and the best home security systems of 2023 — including the best cheap home security systems and the best DIY home security systems.

You could also look at getting a password manager so your accounts are safer, and here’s CNET’s smart home privacy guide on how to delete your voice recordings across Amazon, Apple and Google.

As companies are keeping more and more of your personal data, here are CNET’s tips on how to keep Facebook from tracking you, how to prevent yourself from being tracked via your Apple AirTags and how to get Google to remove your personal data from search results.

Technologies

Verizon’s Simple Mobile and Total Wireless Plans Expand International Features

If you frequently call or visit countries outside the US, these prepaid phone plan improvements could help your travel budget.

Travel patterns are changing, with more people in the US venturing outside the country and needing to stay connected. To accommodate this surge, Verizon is boosting the international options in its prepaid Simple Mobile and Total Wireless phone brands starting Aug. 28.

Most phone plans include options to call and text people in Canada and Mexico, along with some roaming options for US travelers. Depending on the plan, those options are extended to many other countries around the globe. But you often end up paying for a more expensive plan than you need in order to get the travel benefits.

Now, the Simple Mobile and Total Wireless brands are expanding their international options and increasing data allotments so you can travel using the plan you carry every day without the stress of finding local coverage.

See also: Make sure you have a good phone for traveling.

Simple Mobile changes

The Simple Mobile prepaid plans include an allotment of high-speed data before downshifting to slower unlimited data. Be sure to check the details for specific countries on the site. Here’s how they break down:

The $25 Unlimited plan includes 15GB of high-speed data (up from 3GB) and unlimited calling to more than 100 countries.
The $30 Unlimited plan includes 20GB of high-speed data (up from 5GB) and unlimited calling to more than 125 countries (up from 100 countries).
The $40 Unlimited plan includes 30GB of high-speed data (up from 15GB) and unlimited calling to more than 125 countries (up from 100 countries).
The $50 Unlimited World plan, formerly named the Truly Unlimited plan, includes unlimited high-speed data and unlimited calling to more than 200 countries (a doubling of the number of countries from before).
The $60 Unlimited World Plus plan, formerly the Truly Unlimited Plus plan, includes unlimited access to Verizon’s fastest network, 5G Ultra Wideband (where available) and unlimited high-speed data. It also doubles the number of countries with unlimited calling to over 200, and offers international roaming in more than 140 countries.

Total Wireless Plans

The top two Total Wireless plans, Total 5G Unlimited ($50 a month) and Total 5G Unlimited Plus ($60 a month), feature unlimited high-speed data, including 5G Ultra Wideband speeds.

As of Aug. 28, roaming coverage for those plans doubles to more than 30 countries and international calling to 180 countries.

The Total Base 5G Unlimited plan stays the same with unlimited high-speed data (but not 5G Ultra Wideband), international calling to more than 85 countries and texting to over 200 destinations and roaming in Canada and Mexico.

Technologies

Today’s NYT Strands Hints, Answers and Help for Aug. 20 #535

Here are hints and answers for the NYT Strands puzzle for Aug. 20, No. 535.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

Today’s NYT Strands puzzle is a tough one. It helps to know a little something about different currencies, but there was one on there that was completely new to me. If you need hints and answers for today’s Strands puzzle, read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: Mint condition

If that doesn’t help you, here’s a clue: We’re in the money!

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

GULP, GLOB, LORE, DOLL, DOLE, DOLED, ROPE, ROPER, WALL

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

EURO, PESO, DOLLAR, POUND, RAND, RUPEE, KWANZA

Today’s Strands spangram

Today’s Strands spangram is GLOBALCURRENCY. To find it, look for the G that’s four letters to the right on the very top row, and wind down.

Technologies

Today’s NYT Mini Crossword Answers for Wednesday, Aug. 20

Here are the answers for The New York Times Mini Crossword for Aug. 20.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Today’s NYT Mini Crossword has a few challenging clues (4-Down threw me off), but it’s mostly OK. Need some help with today’s Mini Crossword? Read on. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.