Technologies

Amazon to Pay $30M for Ring and Alexa Privacy Violations: Tips for Protecting Your Smart Home Data

As Amazon settles over alleged privacy violations, here’s how you can help keep your personal data safe.

Amazon will pay two separate penalties for privacy violations, the Federal Trade Commission has announced: $25 million for allegedly not deleting children’s data and $5.8 million for failing to restrict employee and contractor access to Ring security videos.

Amazon prevented parents from deleting their children’s voice and geolocation data acquired through the Alexa voice assistant, and stored and used the data for several years to improve the Alexa algorithm to better understand children’s speech patterns and accents, the FTC alleged Wednesday.

This put the data «at risk of harm from unnecessary access,» according to the FTC.

The Children’s Online Privacy Protection Act Rule «does not allow companies to keep children’s data forever for any reason, and certainly not to train their algorithms,» said Samuel Levine, director of the FTC’s Bureau of Consumer Protection, in a statement.

Amazon said in a blog post that it disagrees with the FTC’s claims and denies violating the law.

«We take our responsibilities to our customers and their families very seriously,» Amazon said. «We work hard to protect children’s privacy, and we have built robust privacy protections into our children’s products and services.»

The FTC on Wednesday also leveled a $5.8 million penalty against Amazon’s Ring. Ring, which was acquired by Amazon in 2018, sells video doorbells, indoor and outdoor cameras and home security services. It has long been criticized for its privacy practices, including sharing doorbell footage with police departments across the US. The settlement announced Wednesday related to allegedly failing to restrict access to customers’ videos across its employees and contractors, and using those videos to train its algorithms without consent.

«One employee over several months viewed thousands of video recordings belonging to female users of Ring cameras that surveilled intimate spaces in their homes such as their bathrooms or bedrooms. The employee wasn’t stopped until another employee discovered the misconduct,» the FTC alleges.

Ring’s failure to «implement basic measures to monitor and detect employees’ video access» meant the company also didn’t know who or how many employees accessed private videos inappropriately.

Ring didn’t seek customer consent for human review of their videos until January 2018, the FTC alleged.

Ring’s lack of security, including not offering multifactor authentication until 2019, meant hackers exploited account vulnerabilities to compromise 55,000 customers’ accounts in the US, the complaint says. Of those 55,000 customers, 910 accounts across 1,250 devices saw the hacker take «additional invasive actions, such as accessing a stored video, accessing a live stream video or viewing a customer’s profile,» the complaint details. In 20 instances, the hackers maintained access to customer devices for over a month.

«In many instances, the bad actors were not just passively viewing customers’ sensitive video data. Rather, the bad actors took advantage of the camera’s two-way communication functionality to harass, threaten, and insult individuals — including elderly individuals and children — whose rooms were monitored by Ring cameras, and to set off alarms and change important device settings,» the FTC’s complaint says.

The $5.8 million penalty will be used to refund customers, and Ring is required to delete data and videos if obtained prior to 2018 and «delete any work products it derived from these videos.»

Ring’s statement likewise disagreed with the FTC’s claims. «We want our customers to know that the FTC complaint draws on matters that Ring promptly addressed on its own, well before the FTC began its inquiry; mischaracterizes our security practices; and ignores the many protections we have in place for our customers,» Ring said.

How to protect your private data

Bad actors are a threat to your security, and there are a number of steps you can take to help yourself. Here’s how to make sure your home Wi-Fi is secure, how to protect your home security against hacks and the best home security systems of 2023 — including the best cheap home security systems and the best DIY home security systems. You could also look at getting a password manager so your accounts are safer, and here’s CNET’s smart home privacy guide on how to delete your voice recordings across Amazon, Apple and Google.

As companies are keeping more and more of your personal data, here are CNET’s tips on how to keep Facebook from tracking you, how to prevent yourself from being tracked via your Apple AirTags and how to get Google to remove your personal data from search results.

Technologies

Grammarly Pushes Beyond Proofreading With AI-Powered Writing Guidance

Grammarly dropped agents to spot plagiarism, cite sources and maybe even boost your GPA.

Grammarly is expanding beyond its grammar-checking roots. The company has announced the launch of several specialized AI «agents» and a new writing tool called Grammarly Docs, designed to help students and professionals with everything from drafting essays to polishing workplace emails.

It’s another example of generative AI expanding beyond general-purpose chatbots like ChatGPT and Gemini into more specialized domains. Other examples of gen AI in educational circles include Google’s NotebookLM and OpenAI’s new study mode for ChatGPT.

AI agents are digital helpers that go beyond traditional chatbots to understand context and assist in reaching your goals. Grammarly’s AI agents assist by offering feedback, predicting reactions, finding sources and more to increase efficiency in workflows.

Read also: Grammarly AI: This Free AI Tool Will Easily Fix Your Grammar

What’s available now for Grammarly AI

The update introduces nine agents that move Grammarly into a more collaborative role. Instead of just correcting grammar or suggesting phrasing, the agents are intended to actively work alongside users. One predicts how a professor or manager might respond to a draft. Another offers an estimated grade based on an uploaded rubric. Others handle citation generation, proofreading, paraphrasing, plagiarism checks and AI detection. The tools are built directly into Docs, a «distraction-free» writing environment where all the agents can be summoned in context, according to the company.

As students head back to classrooms and colleges, Grammarly is looking to position itself as a study companion and writing coach rather than merely a browser extension. The company cites research showing that while only a small share of students feel confident using AI in professional settings (18%), most employers expect AI literacy from job candidates. By emphasizing skill-building and responsible use, Grammarly says it wants to bridge that gap rather than simply automate assignments.

«The launch of our new agents and AI writing surface marks a turning point in how we build products that anticipate user needs,» Luke Behnke, Grammarly’s vice president of product management, said in the company’s press release. «We’re moving beyond simple suggestions to intelligent agents that understand context and actively help users achieve their communication goals.»

For professionals, Grammarly is marketing the tools as a way to tailor communication for different audiences. The Reader Reactions agent, for example, can highlight whether an email comes across as too vague or too blunt. And the Expert Review tool provides industry-specific feedback without requiring specialized prompts.

The launch also marks the debut of Docs as a standalone writing hub. Until now, Grammarly has functioned mostly as a browser extension layered on top of other apps, like Chrome or Google Docs. Grammarly Docs signals a push to keep users inside the platform’s own environment, though the company says it will expand agent functionality to the more than half a million apps and sites where its tools already appear.

The new features are rolling out immediately for free and premium subscribers, though plagiarism and AI detection remain locked behind the paid plan. Enterprise and education customers will also gain access later this year.

Early reactions to Grammarly’s AI agents

Early reactions suggest strong interest from students and educators alike as the company shifts from a grammar checker to a productivity platform. Educators have noted the potential benefits and risks of tools like the AI Grader. Some users on social media welcomed the update as a way to cut through the anxiety of essay writing, while others questioned whether it might make students too dependent on machine feedback.

The launch comes just months after Grammarly raised $1 billion to fuel its AI pivot and acquired the email startup Superhuman. Together, those moves point to an ambitious strategy for the company: one that seeks to transform Grammarly from a background utility into a full-fledged productivity suite powered by AI.

Technologies

Today’s Wordle Hints, Answer and Help for Aug. 20, #1523

Here are hints and the answer for today’s Wordle No. 1,523 for Wednesday, Aug. 20.

Looking for the most recent Wordle answer? Click here for today’s Wordle hints, as well as our daily answers and hints for The New York Times Mini Crossword, Connections, Connections: Sports Edition and Strands puzzles.

Today’s Wordle puzzle is a fun word. Two letters repeat, so don’t forget once you find a correct letter, you can reuse it in another spot. If you need a new starter word, check out our list of which letters show up the most in English words. If you need hints and the answer, read on.

Today’s Wordle hints

Before we show you today’s Wordle answer, we’ll give you some hints. If you don’t want a spoiler, look away now.

Wordle hint No. 1: Repeats

Today’s Wordle answer has two separate repeated letters.

Wordle hint No. 2: Vowels

Today’s Wordle answer has one vowel, and it’s one of the repeated letters, so you’ll see it twice.

Wordle hint No. 3: Start letter.

Today’s Wordle answer begins with L.

Wordle hint No. 4: Animal kingdom

Today’s Wordle answer is an animal.

Wordle hint No. 5: Second meaning

Today’s Wordle answer is a domesticated pack animal of the camel family.

TODAY’S WORDLE ANSWER

Today’s Wordle answer is LLAMA.

Yesterday’s Wordle answer

Yesterday’s Wordle answer, No. 1,522 for Aug. 19, was ROWDY.

Recent Wordle answers

Aug. 15, No. 1,518: LEVEL

Aug. 16 No. 1,519: MATTE

Aug. 17, No. 1,520: LOUSY

Aug. 18, No. 1,521: ISSUE

Technologies

Today’s NYT Connections Hints, Answers and Help for Aug. 20, #801

Here are some hints and the answers for the NYT Connections puzzle No. 801 for Wednesday, Aug. 20.

Looking for the most recent Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections: Sports Edition and Strands puzzles.

Today’s NYT Connections puzzle is a real headache. The NYT puzzle writers are really pulling some obscure connections out of the air, and I did not do well today at all. Need some help? Read on for clues and today’s Connections answers.

The Times now has a Connections Bot, like the one for Wordle. Go there after you play to receive a numeric score and to have the program analyze your answers. Players who are registered with the Times Games section can now nerd out by following their progress, including number of puzzles completed, win rate, number of times they nabbed a perfect score and their win streak.

Read more: Hints, Tips and Strategies to Help You Win at NYT Connections Every Time

Hints for today’s Connections groups

Here are four hints for the groupings in today’s Connections puzzle, ranked from the easiest yellow group, to the tough (and sometimes bizarre) purple group.

Yellow group hint: Ebony and ivory.

Green group hint: They go together.

Blue group hint: Spinning.

Purple group hint: There’s a bend in these.