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T-Mobile’s 3 Years With Sprint: What’s Changed Since the Merger

T-Mobile has expanded its 5G network and kept plan and phone prices down, but other premerger pledges are still unfulfilled.

Three years ago, T-Mobile’s merger with Sprint was finalized, and the nation’s list of top carriers shrank from four to three. At the time, T-Mobile made promises that the merger would be positive for consumers and the larger mobile industry — and though that’s been more true than not, there are still some pledges that haven’t been seen through. 

But it also hasn’t led to a worse situation for consumers, at least not yet. Though having three major carriers to choose from instead of four is worrisome for the future (with Dish so far failing to pose a real challenge), competition has kept plan prices relatively stable and even led to big savings on top-tier phones. Carriers have continued to build out their respective 5G networks, leading to new 5G home internet options for people who aren’t connected to broadband (or are looking for an alternative to their traditional cable options). It isn’t the rosiest future, but it isn’t as bad as some critics had feared.

In an April 10 blog post, T-Mobile CEO Mike Sievert trumpeted how far the carrier has come in three years, citing everything from better 5G service to the greater availability of home internet to lower prices for all, even people signing up with other carriers.

Indeed, folding in Sprint’s midband 5G towers has given T-Mobile a lead on 5G, letting it achieve nationwide coverage of more than 200 million Americans with faster 5G in 2021, years ahead of both Verizon and AT&T. T-Mobile has also improved 5G access for rural customers, Sievert said.

T-Mobile piggybacked off its larger 5G network to launch and grow its 5G home internet service. For a $50 monthly subscription fee (if they set up automatic payments), the service offers customers higher-speed connectivity compared with dial-up, costly satellite, or underdeveloped DSL or cable alternatives. Though the speeds aren’t as fast or reliable as those of a good cable or fiber connection, T-Mobile’s 5G service can reach consumers who aren’t hooked up to the highest-speed internet networks.

And as Sievert notes, competition between carriers has kept prices on par — for instance, Verizon’s comparable 5G Home service also starts at $50 per month. 

Keeping phone plans low

As far as phone plan prices go, the carrier landscape after T-Mobile and Sprint’s merger has preserved competition in consumers’ favor, at least for the time being. Indeed, carrier discounts and deals have even led to a boom in premium phones, which climbed to up to 18% of the phone market early this year, according to IDC analyst Nabila Popal (up from 10% before the pandemic). Carriers have been desperate to get consumers signed to three-year contracts, so they’ve subsidized most or all of the price for phones like the iPhone 14 or Samsung Galaxy S23 series.

T-Mobile remains one the last of the big three providers to still offer two-year options on most of its devices, a more consumer-friendly deal. (A notable exception are pricey foldables like Samsung’s Galaxy Z Fold line, which requires a three-year commitment to get an upgrade discount.) That said, the carrier has tied some of its best perks and promotions — like free Apple TV Plus and its best device trade-in deals — to a requirement to be on its priciest Magenta Max plans. 

On the low end of the price spectrum, T-Mobile did fulfill a premerger promise to offer a $15 per month plan with unlimited talk and text as well as 2.5GB of data, which the carrier has since increased to 3.5GB in compliance with its proposal to increase this cheap plan’s data allowance by 500MB per year. It also has said it’ll keep Mint Mobile’s $15 per month plan should its planned $1.35 billion purchase of the Ryan Reynolds’ owned prepaid carrier go through.

Another major element in T-Mobile and Sprint’s merger proposal was offering low-cost or free data plans; discounted laptops and tablets; and mobile hotspot access to 10 million low-income households. What the carrier branded as Project 10 Million has so far followed through on providing $4.8 billion in services and supplying 5.3 million students with devices through the end of 2022, a T-Mobile spokesperson told CNET. 

The carrier hadn’t proposed a deadline for hitting the 10 million marker, but it said the program, which launched in 2020, would last five years, meaning it will expire in 2025. T-Mobile hasn’t said what’ll happen after its commitment period ends.

Merger misses: jobs fall short of promises

T-Mobile doesn’t seem to have fulfilled other pledges made for the merger. The biggest involves jobs, with then-CEO John Legere saying the new combined company would create new jobs and hire 11,000 more workers by 2024. The new T-Mobile started with around 80,000 employees in 2020, according to regulatory filings, but after losing around 5,000 employees in 2021 due to layoffs, along with more jobs shed among network and engineering as well as retail employees, the carrier so far seems to have fallen short of its promise. 

When reached for comment, T-Mobile pushed back on the idea that the carrier employs fewer people now than it did before the merger. But it didn’t share exact personnel numbers, saying only that thousands of jobs have been created. T-Mobile also didn’t address whether it’ll make the 11,000-person hiring goal set by Legere. 

«Before we merged with Sprint, we said we’d have more employees as a combined company than the two standalone companies would have had on their own without the merger — and we have done just that,» said a T-Mobile spokesperson. In the years since the merger, the spokesperson said, the carrier has also «created thousands of jobs for vendors and partners.»

Granted, the jobs-related proposal was made by a different CEO and before a pandemic led to layoffs and challenging economic conditions across many industries. But the current situation is still gloomier than T-Mobile had originally proposed.

The merger also shifted the balance of power among carriers. In their premerger assurances, T-Mobile and Sprint said they’d divest some of their assets to Dish, turning the satellite TV provider into the nation’s de facto fourth-largest carrier and saving the merger. Dish acquired Sprint’s prepaid mobile brand Boost and has the option to pay $3.59 billion for 800MHz wireless spectrum to form its own 5G network, though it may end up passing on the offer to save money after finishing testing the spectrum. In the meantime, Dish has secured agreements with AT&T and T-Mobile to use their 5G networks while it builds its own. 

Though Dish finally opened sign-ups for its 5G service back in August, and launched its own $25 prepaid service in December, progress has been slow to get the carrier in line with the far more established T-Mobile, Verizon and AT&T. For now, Dish isn’t a serious threat to its bigger siblings.

What comes after the merger timeline expires?

The US Department of Justice required a lot of assurances, like those listed above, to approve the T-Mobile and Sprint merger, but they all have expiration dates. This has implications for who’s helped by the new T-Mobile’s plans — like students aided by Project 10 Million, which lasts through 2025, as well as regular consumers through plan pricing.

As part of the merger, T-Mobile agreed to lock in pricing on its plans for three years, though it’s unclear what will happen after. Last year, the carrier introduced the similarly named Price Lock as a broad feature for most of its prepaid and postpaid mobile as well as broadband internet plans, but only new customers qualify. 

There are still a few other merger pledges stretching into the years to come. By the end of 2023, T-Mobile must provide 5G service to 97% of the population, and within six years 99%. The carrier must cover 85% of the rural American population by the end of this year, and 90% within six years. But beyond that, it’s unclear what T-Mobile has in store for consumers.

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Technologies

Coinbase Reveals Over 69,000 People Had Their Data Exposed in a Breach. Take These Steps Now

Coinbase refused to pay the $20M ransom for data that included names, emails and partial Social Security numbers. However, the company will cover any losses incurred.

Coinbase, the largest cryptocurrency exchange in the US, revealed in a notice to the Maine attorney general’s office that 69,461 people were affected by last week’s data breach by extortionists.

Login credentials, two-factor authentication codes and private keys were not exposed in the breach, nor were the bad actors able to gain individual account access to investors’ funds. But cybercriminals are in possession of the following:

  • Names 
  • Addresses 
  • Phone numbers 
  • Emails 
  • Partial Social Security numbers 
  • Masked bank-account numbers 
  • Government ID images like driver’s licenses and passports
  • Account data, including snapshots and transaction history

In an SEC filing, Coinbase said that the threat actors paid overseas contractors in support roles for internal sensitive information. That info was then used to create a social engineering attack, demanding that Coinbase pay $20 million or the information would be released. Coinbase refused to pay.

«Instead of funding criminal activity, we have investigated the incident, reinforced our controls, and will reimburse customers impacted by this incident,» the company said in its statement. The company is cooperating with law enforcement and has set up a $20 million reward fund for information leading to the hackers’ arrest. 

Some Reddit users have reported receiving unsolicited password reset messages as early as last week. It’s unclear if the messages are tied to the data breach, but if you receive an unprompted password reset message, it should always send up a red flag. CNET reached out to Coinbase for comment, but the company did not immediately respond.

Do this now to secure your crypto and data

While Coinbase has said that your seed phrase and investment account are safe, this breach exposed a lot of other sensitive information. Take these steps now to ensure your personal information is secure.

Use a cold crypto wallet

If you invest in crypto regularly, a cold crypto wallet — which is not connected to the internet and has to be manually plugged into your computer to access — can keep your digital currency secure in the event an exchange is breached.

Freeze your credit reports

You should freeze your credit reports and even consider locking your SSN, to prevent bad actors from making use of any of the information that was exposed. But beware of phishing attacks that aim to trick you into giving up sensitive data willingly. 

Danni Santana, CNET’s identity theft editor, tested freezing his credit last year and said, «It’s worth the hassle of setting up accounts with all three major credit bureaus. I get peace of mind at zero cost to me.»

Alert your bank

If even partial bank account information was exposed, contact your bank and let them know. You can request a new checking or savings account. Even if the entire account number wasn’t revealed, it’s still best to err on the side of caution.

Sign up for a free identity theft and credit monitoring service

There are free services you can sign up for that will monitor your credit reports and the dark web for any of your personal identifying information. While these services won’t take action on your behalf, they can alert you so that you’re able to take action.

There are also paid identity theft protection services available that offer much better protection features. Some of these, like Aura, include identity theft restoration services in the event your identity is stolen and up to $1 million in identity theft insurance.

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Ultron, Jeff-nado and New Tactics Mode: There’s a Lot Riding on Marvel Rivals Season 2.5

The midseason update adds a new strategist to the roster and brings an experimental autobattler mode to Rivals.

Marvel Rivals season 2 is approaching its midseason update next week, and today we got our first glimpse of some of the changes coming to the game. 

The Marvel Rivals Season 2.5 update is a much-needed refresh for Rivals, which has struggled with declining Steam player numbers all season (not the full picture, but currently down to about one-third of the average players compared with January) and a player base that’s grown increasingly frustrated with one another.

What’s the cure for all this? Adding one of the most-anticipated new heroes and also leaning full bore into the zaniness by letting Storm and Jeff the Landshark team up to create a Jeff-nado.

Here’s what we learned about the Marvel Rivals season 2.5 update from today’s developer vision video. 

Marvel Rivals season 2.5 start date

Season 2.5 kicks off next Friday, May 30, UTC. We don’t have an exact start time, but for these major season updates the game tends to go offline in the middle of the night ET/PT and come back online in the wee hours of the launch date. 

New hero: Ultron

Officially announced at the start of season 2, Ultron joining the roster as a strategist might have been the most well-known «secret» that Rivals has been hiding since launch. If you’d asked me last year which role Ultron was most likely to slot into, I would’ve guessed duelist or vanguard, but a free-flying strategist with unique healing mechanics is a welcome change of pace for the role. 

Ultron’s video preview shows us a strategist who can leap in the air to escape divers and who has an attack range to take on enemy fliers. This could make him a great counter-pick to certain enemy comps, but we’ll have to wait for his full kit details to know for sure.

I’d love to see more strategists with unique mechanics like Loki’s clones or Invisible Woman’s shields — as much as I enjoy the shoot-to-heal strategist gameplay, I think the game’s in a better place when there’s more variety in the roster. So I’m likewise glad to see that Ultron’s ultimate isn’t another variation of «big heals in a circle» like most strategists’ ultimates — instead Ultron shoots a series of rapid-fire beams that heal allies and damage enemies. 

It’s no Loki Doppelganger, but it’s something different.

New map: Arakko

As usual, the midseason update adds a new map alongside the new hero — this time, we’re getting Arakko, the former sister island of Krakoa (season 2.0’s new map), which has been mechanized by X-tron, the version of Ultron that was reborn through Krakoa’s resurrection chamber. The map appears to be a payload map — convoy or possibly convergence — with heroes escorting the objective toward a lore-relevant destination.

A bunch of new team-ups and balance changes

The Rivals midseason patch is surprisingly hefty according to the latest developer vision video. The game is adding six new teamups, including a new one between Iron Man and Ultron, as well as two new team-ups for Jeff — the aforementioned Jeff-nado, plus the ability to use Venom’s symbiote to shoot healing tendrils onto (into?!) allies. Luna Snow can also give Hawkeye a stunning ice arrow, Rocket and Peni power up each other’s deployable abilities, and Punisher gives Black Widow’s rifle a piercing upgrade. 

In exchange, season 2.5 will say goodbye to four previous team-ups, including the notorious Symbiote Bond wherein Venom players gave Spider-Man and Peni Parker an extra damage burst to help melt your backline. Also leaving are Luna Snow and Jeff’s ice combo, Hawkeye and Black Widow’s afterimage team-up and Ammo Overload for Rocket and Punisher. In addition, Iron Man will no longer benefit from a team-up with Hulk (though Namor still does).

Rivals devs also addressed the current metagame, framing it as a «rock-paper-scissors dynamic» among mobile dive compositions (Cap, Iron Fist, Human Torch), wall-and-brawl comps (Groot paired with other mid-to-close-range heroes like Thing, Winter Soldier and Mister Fantastic) and triple-strategist compositions. It doesn’t feel like the fairest analogy, as the devs pointed to both of the latter comps as countering the high mobility comps, rather than being a true (theoretical) rock-paper-scissors where each composition is strong against one alternative and weak to another. 

Still, the developers are shaking things up in season 2.5 with balance changes, and the result is that Strange and Magneto are getting buffed while Groot, Cap and Emma Frost get hit with nerfs. Mobility-focused duelists Iron Fist, Human Torch and Psylocke are getting nerfs while Punisher, Storm and Squirrel Girl will receive «modest» buffs. The only strategist mentioned in the dev vision video’s upcoming balance tweaks was Luna Snow, whose ult charge gets another nerf, offset by a «mild boost» to her other abilities. 

I’m a little worried about some of these changes on paper. Targeting overperforming heroes is fine, but buffs to heroes like Punisher and Squirrel girl feel risky. I’m not a fan of buffing «noobstomper» heroes into relevance, but I’ll wait until I see the details and how things feel in the game before I actually panic. It’s also a bit perplexing that Rivals devs seem focused on increasing ult charge requirements for Luna Snow instead of just making it last less than an eternity. 

Other changes: New tactics mode, emoji

Perhaps the biggest surprise in the season 2.5 announcement was the addition of a new experimental mode called Ultron’s Battle Matrix Protocol. It’s an autobattler that lets you choose a team of six heroes, enhance their abilities, and unleash them against opposing teams. I have zero experience with autobattlers like Teamfight Tactics of Hearthstone Battlegrounds, but it was as fun watching a massive Venom looming over the battlefield as it was seeing a Namor with six (I counted) active turrets. 

The game is also introducing emoji, finally allowing you to nonverbally express your disdain for the teammates begging for healing while Spider-Man and Iron Fist treat you like a punching bag.

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My Favorite Smartwatch Is Only $99 Today at Walmart Ahead of Memorial Day

The Galaxy Watch 4 smartwatch may not be the newest, but at $99, it’s basically a steal.

My phone pings constantly from where it’s plugged in across the room. But I’ve got my Galaxy Watch 4 on my wrist, so I can check to see who’s pinging me, which app the notifications are from, and whether it’s important enough to merit my standing up and walking the dozen or so steps to unplug my phone and look, or just respond on my smartwatch (or swipe the notification away).

Smartwatches are becoming more an more an essential tech item, but most people don’t need the latest and greatest version to get what they need out of it. One of the best ways to buy a thoughtful tech gift without spending too much money? Choose a previous version of a current device, especially if the earlier model offers everything they need. So if you’re searching for a cool gift for someone (or yourself), might I suggest my favorite smartwatch, the Samsung Galaxy Watch 4? Thanks to Walmart’s Memorial Day deals — its answer to Amazon’s Memorial Day Sale — the 40mm Samsung Galaxy Watch 4 is only $99 right now.

SMARTWATCH DEALS OF THE WEEK

Deals are selected by the CNET Group commerce team, and may be unrelated to this article.

Why I love the Samsung Galaxy Watch 4

Sure, it’s not the latest model of the Samsung Watch. That would be the Galaxy Watch 7 or Galaxy Watch Ultra. But it still has all the main features, including ECG, blood pressure monitoring, sleep monitoring, Google integration for most things and Samsung Health.

I’m not a fitness fanatic, so I don’t need all the latest tracking features or even the improved battery life and bigger screen size of the Watch 7, which has a list price of $300, but is going for just $209 right now if you do want the upgrade. The Galaxy Watch 4 has the fitness tracking I need without being overly complex. (Though it has advanced workout tracking for six modes including running, rowing and swimming, if you like those auto-detected tracking features.) For everyday use, I can check all my notifications and respond, take hands-free calls, track sleep and skip between songs when listening in Spotify. Oh, and check the time.

If you’re looking for a wearable, it’s the one I’d recommend checking out before looking into the latest version of the Galaxy Watch series. One caveat: Some people have complained that their battery is depleting quickly lately. Samsung has advice on how to run a diagnostic on your watch and remedy the issue.

Impulse Buys Under $25 That Make Surprisingly Great Gifts

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Why the Galaxy Watch 4 makes a fun gift

The Galaxy Watch 4 isn’t going to be a gift you give to the tech enthusiast in your family, or an Apple fan, but it’s perfect for anyone who wants a smartwatch but doesn’t want all the bells and whistles on offer, or someone who doesn’t know what they want in a smartwatch at all. For more, here are our other favorite smartwatches. If you’re looking to gift someone a new phone, CNET has rounded up the best deals on the Samsung Galaxy S25.

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