Technologies

5 Things That Helped Me Survive a Massive 24-Hour Power Outage

One of them was a toy frog.

My family was among the 367,000 PG&E customers hit by a massive power outage in the San Francisco Bay Area this week. High winds brought down trees and power lines, leaving us without electricity, internet access and heat for exactly 24 hours.

It sucked.

The outage made me appreciate just how awesome power and internet access are, and how critical they are for modern living. Working from home, hearing from schools and the power company, coordinating with my wife — it all was squeezed through a woefully insufficient mobile phone network connection.

But a few things helped me through this rough patch. Some of them were pretty high tech, but there’s still a place for pre-internet products in your emergency kit. Here’s what I turned to.

Tethering

Connecting my laptop to my phone to take advantage of its mobile network was crucial to getting through the power outage. I’m amazed how much a person can get done with a smartphone these days, but in my case, everything seems to go at least two times slower than with a laptop. Some tasks, like complex photo editing, require a laptop. So for me, tethering was essential.

Unfortunately, the networks my phones use (I have a Google Pixel 7 Pro and an iPhone 14 Pro) aren’t terribly fast, and with so many others’ internet access down during the power outages, I suspect the networks were overtaxed. I remember the crushing feeling when my browser estimated it would take 40 minutes to download a 4.2MB photo file.

Pro tip: On Android, you can tether with a USB-C cable that can be more reliable than Wi-Fi and that keeps the phone charged, too. It works with iPhones and Lightning cables as well. This approach is where the term «tether» came from, of course, but mostly I tether with Wi-Fi these days because it’s simpler and more flexible.

a screenshot of Google's extreme battery saver mode, which dramatically cuts power usage — I used the extreme battery saver mode on my Google Pixel 7 Pro to dramatically cut down on its power usage during a power outage.

Screenshot by Stephen Shankland/CNET

Phone battery saver modes

I love my phones’ battery saving modes and use them often when I’m at all-day conferences, out on a long hike, or am uncertain when I’ll be able to charge. I long ago customized my iPhone’s Control Center with the low power mode toggle.

I like my Pixel phone’s approach better, where you can set battery saver mode to engage automatically when the battery charge reaches a particular percentage. I have it set to turn on at 60%, but during the power outage, I just left it on all the time.

Android goes a step farther with extreme battery saver, which shuts down all apps except some core ones and the ones you specify. You can launch anything and use it, but unless you add it to the exceptions list, extreme battery saver will shut it down again. Overnight, my Pixel’s battery charge dropped only 2% during the power outage.

Anker's 535 PowerHouse, a large portable battery, with its front-facing LED light strip turned on — The Anker 535 PowerHouse has a bright LED light on its front face along with four USB ports and four power plugs.

Stephen Shankland/CNET

Anker 535 PowerHouse battery

The Anker 535 PowerHouse is one of a host of hulking batteries that, although expensive, can be really useful in a power outage. I used it to charge my laptop and phone, to use an LED lamp, and most crucially, to run my broadband modem when I needed my fast network. The display helpfully told me that my network equipment required 26 watts of power, which is more than I’d like, but the battery is big enough to last hours.

The PowerHouse also has its own built-in LED light strip. It’s pretty bright, and I’d have preferred a dimmer option.

This model comes with conventional power plugs as well as one USB-C port (not enough) and three USB-A ports (too many). You’re better off charging your devices directly from the USB ports if you can: plugging a charger into one of the battery’s power plugs means you’ll suffer efficiency losses converting from direct current to alternating current and back.

A flashlight toy with hundreds of glowing fiber optic strands glows in the dark — This fiber optic flashlight toy proved useful during a power outage.

Stephen Shankland/CNET

My kid’s frog flashlight and other LED-lit toys

Our kid likes little toys as much as any other elementary school kid does, and I was delighted when he realized at night that he’d brought home a couple of LED-lit party favors. I’m not sure what to call them, but they have a glowing cylindrical handle with a brush of plastic fiber optic strands sprouting from one end. They’re meant to be novelty products but turned out to be handy flashlights, too.

My kid's frog flashlight toy has a lever behind its head; pushing it down opens its mouth and turns on an LED light — My kid’s frog flashlight.

Stephen Shankland/CNET

I was happier with another gimmick, though, the frog flashlight we got him at REI to try to cajole him into camping trips. Its carabiner design let me clip it to my belt loop, and it was great for quick lighting at bedtime.

A candle

Candles are millennia-old technology, and you know what? They still work. More than 10 hours into the power outage and with no idea when it might end, I was eager to save any battery power I had left.

I pulled some mushy ice cream out of our not cold enough freezer lit a candle from our emergency kit, and had a late night dessert.

a candle on top of a can of tomatoes — I dripped some wax onto this tomato can to give this candle a safe, sturdy perch.

Stephen Shankland/CNET

Technologies

Switching to T-Mobile’s Better Value Family Plan Could Save You Over $1,000 Per Year

With three or more lines, you get great benefits like free streaming services, satellite connectivity and more.

If you’re looking to cut down on your monthly cell bill, you may want to switch to T-Mobile. Starting at just $140 per month, its new Better Value family plan is already cheaper than some competitors. Plus, it comes with a range of free services and benefits that can save you up to $1,000 per year compared to AT&T or Verizon.

It’s important to note that you need at least three lines of service to be on this plan. If you’re switching from another carrier, you’ll need to port in at least two existing numbers. T-Mobile is also offering a five-year price guarantee, so you don’t have to worry about unexpected costs down the line.

In addition to unlimited 5G data and 250GB of hotspot data every month, the Better Value family plan comes with all kinds of other benefits. You’ll get T-Satellite for free, which uses the Starlink network for unlimited texting and data on specific apps. Other benefits include 30GB of data while abroad in over 215 countries, as well as a free Netflix and Hulu subscription.

Why this deal matters

The benefits you get with T-Mobile’s new Better Value family plan can save you more than $1,000 per year compared to AT&T and Verizon. You can only sign up for a limited time, however, so take advantage of these savings while you can.

Technologies

‘Fat Fingers’ May Have Caused Verizon’s Network Outage, According to Analyst

Verizon hasn’t shared details of what caused Wednesday’s massive service blackout, but a network expert shared what he thinks happened.

Verizon suffered a service outage on Wednesday that affected potentially 2 million customers and dragged on for more than 8 hours. Late in the evening, the company declared the outage resolved and advised affected customers to restart their devices in order to be reconnected. It also promised those customers a $20 credit.

We don’t know what caused the disruption. Verizon didn’t immediately respond to a request for clarity on the issue.

The company did say that the problem was a «software issue» and that there was no indication that the cause was due to a «cybersecurity issue» in a statement to TechRadar Thursday morning.

The loss in service was unique for its longevity and because it wasn’t region-specific and affected people across the US, unlike previous cellular outages. When natural disasters take down cellular towers or hardware failures happen, the effects are felt in specific cities or areas. We saw reports (and CNET staffers chimed in) of service being down in New York; Florida; Hawaii, Los Angeles; Oakland, California; and other far-flung spots.

Until Verizon shares more information, we can piece together some possibilities.

Analyst Roger Entner of Recon Analytics, a telecommunications research firm, suspects that a feature update went awry, based on how devices were affected. «It looks like their 5G SA (Standalone) core went down during a minor feature change,» he wrote to CNET.

Entner noted that the outage was limited to new high-end devices in selected markets where Verizon’s 5G SA core is deployed, which is why the outage wasn’t felt everywhere. The term 5G SA core refers to a network that uses only 5G technology and doesn’t rely on older 4G LTE infrastructure.

Entner also suggested the outage’s timing was unusual. «When carriers do massive upgrades, they do that between 2 a.m. and 4 a.m. in the morning,» he said. «A noon start for the crash indicates ‘fat fingers’ for a smaller change that cascaded through the system.»

This is a developing story. Follow all of CNET’s Verizon news for more about the network outage.

Technologies

ChatGPT Has a New Language Translation Option for You

It’s like Google Translate, but ChatGPT.

OpenAI is putting Google Translate on notice: It now has a dedicated ChatGPT Translate webpage that can convert writing in 50 languages. At first glance it looks like a basic text-to-text translator that resembles Google Translate and other simple language translation tools on the web. But scrolling down the page reveals more about OpenAI’s ambitions for Translate.

You’ll come across a line that mentions adding voice or an image (for instance, a photo of a sign) to get a translation, although the page doesn’t indicate when those capabilities will become available.

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OpenAI’s breakout of Translate comes as its chief competitor, Google, is aggressively deploying AI to support features like live translations using headphones and new language learning tools. In 2024, Google added 110 languages to its translations.

Language translation is a hot field for artificial intelligence in general. At CES 2026 last week, for instance, CNET’s Macy Meyer tried out a phone-sized device and companion headphones that let her carry on a live conversation with a Polish speaker even though she doesn’t speak Polish herself.

The skills that ChatGPT Translate currently provides are things you can already do in the chatbot itself. In fact, once you translate text on the webpage, ChatGPT offers a set of sample prompts as one-click buttons for what you can do with that text, such as «translate this and make it sound more fluent» or «translate this as if you’re explaining it to a child.»

Selecting one of those prompts takes you to a ChatGPT conversation where options like image uploads are readily available.

OpenAI didn’t immediately respond to a request for comment.

(Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)