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Bing AI Bungles Search Results at Times, Just Like Google

Technologies

Bing AI Bungles Search Results at Times, Just Like Google

Expect search engines to tread carefully as tests reveal problems with AI language skills.

A close reading of Bing’s AI-boosted search results reveals that the website can make the same kinds of errors that are apparent in the ChatGPT technology foundation it uses and in Google’s competing Bard.

A new version of Bing that’s in limited testing employs large language model, or LLM, technology from OpenAI, the research lab Microsoft invested in and that grabbed the tech spotlight with its ChatGPT AI chatbot. ChatGPT and related technology, trained on enormous swaths of the internet, can produce remarkable results, but they don’t truly know facts and they can make errors.

Bing tries to avoid such errors by «grounding» results with Microsoft’s search technology, assessing the veracity and authority of source documents and offering links to sources, so people can evaluate the results on their own better. But AI and search engine researcher Dmitri Brereton and others have spotted errors in Bing’s demo, including flawed financial data from a Gap quarterly earnings report.

It’s a buzzkill moment for AI. The technology truly can produce remarkable and useful results, but the trouble is assessing when it isn’t doing that. Expect more caution as the search engine industry tries to find the right formula.

Google felt the pain after a demo last week when its Bard tool, which isn’t yet publicly available, produced erroneous information about the James Webb Space Telescope.

Microsoft offered a similar response Tuesday to what Google said about its gaffe: «We recognize that there is still work to be done and are expecting that the system may make mistakes during this preview period, which is why the feedback is critical so we can learn and help the models get better.»

One basic problem is that large language models, even if trained using text like academic papers and Wikipedia entries that have passed some degree of scrutiny, don’t necessarily assemble factual responses from that raw material.

As internet pioneer and Google researcher Vint Cerf said Monday, AI is «like a salad shooter,» scattering facts all over the kitchen but not truly knowing what it’s producing. «We are a long way away from the self-awareness we want,» he said in a talk at the TechSurge Summit.

Summarizing documents might appear to be within AI’s advanced language processing abilities, but constructing human-readable sentences without drawing in inappropriate information can be difficult. For example, in this request to summarize a spec sheet for Canon’s new R8 mirrorless camera, Bing technology rattled off many features that actually are found in Canon’s earlier R5.

Another high-profile computer scientist, former Stanford University Professor John Hennessy, was more bullish than Cerf, praising AI for its language skills in understanding search queries and generating results that often are correct. But he also cautioned, «It’s always confident that it has the right answer even when it doesn’t.»

OpenAI itself offers the same warning. «ChatGPT sometimes writes plausible-sounding but incorrect or nonsensical answers. Fixing this issue is challenging,» the AI research lab said when it launched ChatGPT in November.

Editors’ note: CNET is using an AI engine to create some personal finance explainers that are edited and fact-checked by our editors. For more, see this post.

Technologies

Samsung S26 Ultra’s Privacy Display Makes Shoulder Surfing a Thing of the Past

You can scroll on the subway in peace.

Picture this: You’re wedged into the middle seat while cruising at 38,000 feet, half watching the clouds and half scrolling through messages you probably should have answered already. The cabin lights are dimmed. The stranger rubbing shoulders next to you adjusts in their seat. Out of the corner of your eye, you notice their gaze flicker toward your screen.

That is a moment when the new Samsung S26 Ultra’s Privacy Display, announced during the company’s Galaxy Unpacked 2026, can quietly step in.

Unlike old-fashioned screen protectors that darken your display permanently, the new feature is built directly into the Galaxy S26 Ultra (starting at $1,300) panel. It is not a film you stick on top; it’s a part of the hardware itself, working seamlessly with the software.

During the Unpacked event, Samsung brought out Miles Franklin from MilesAboveTech to demo the feature: to Miles, looking straight at the screen, everything remained crisp, bright and color-accurate. To anyone trying to peek from the side, like those of us watching the demo, the content fades into shadow. From this perspective, the screen might as well be off.

«It’s seriously one of the coolest features I’ve seen on a phone in years,» Franklin said while onstage at Unpacked.

How Privacy Display works

Under the hood, the technology relies on a combination of directional backlighting and an adaptive pixel layer that controls how light is emitted across angles. Traditional displays spread light broadly so multiple people can see the screen at once. The S26 Ultra does the opposite when privacy mode is active. It funnels light forward in a tighter beam, limiting lateral visibility without sacrificing clarity for the primary user.

Sensors play a role, too. Using the front-facing camera and ambient awareness algorithms, the device can recognize when additional faces appear within viewing range. If it senses someone hovering nearby or glancing from the side, it can automatically trigger enhanced privacy mode. You can also have the process automate when certain notifications pop up or when opening specific apps, like those for banking or social media.

Back on the plane, you can now continue typing. The stranger next to you adjusts again — perhaps curious, perhaps bored. It doesn’t matter. Your screen remains yours.

Technologies

This One Killer Feature Sets the Samsung Galaxy S26 Ultra Apart From All Other Phones

Commentary: Samsung needed to give us a reason to be excited about its latest flagship. It delivered.

There are so many reasons not to buy a new phone in 2026. For starters, our existing phones last longer than ever if we take care of them. Plus, most new phones are way too similar, not only to each other, but to last year’s batch. Finally, most of us won’t have our heads easily turned by yet another AI sales pitch.

But on Wednesday, at Samsung’s Galaxy Unpacked event in San Francisco, the company gave us a genuinely compelling reason to consider upgrading to its new top-end flagship, the Galaxy S26 Ultra. Its killer feature has nothing to do with AI (although Samsung is still beating that drum as loudly as every phone-maker out there).

In fact, it has nothing to do with software at all. Instead, it’s an innovation in hardware: Privacy Display, which offers pixel-level privacy that prevents anyone beside you from seeing what’s on your screen.

Privacy Display works in both portrait and landscape, with the pixels dispersing light in a way that will darken parts of the screen if you’re not looking at it straight on. You can choose whether to apply it to specific apps, to notifications or for when you’re inputting PINs or passwords. Access from Quick Settings makes it easy to turn on and off on the go, like when you suspect someone on the bus is reading over your shoulder, for example.

The reason the Privacy Display is such a compelling feature is that it’s simple to demonstrate, and it offers benefits that are easy to understand, said Ben Wood, CMO and chief analyst at CCS Insight. «Unlike a secondary-market privacy screen protector affixed to the phone’s display, it is not an ‘all or nothing’ solution,» he added.

On the surface, privacy doesn’t feel especially sexy as tech features go. But it is important to people. You only need to observe how central Apple has made privacy to its entire brand to see that people place significant value in technology they feel they can trust.

For Samsung, placing privacy front and center may be a winning strategy, giving its latest flagship a genuine edge over competitors that they can’t match simply by pushing out a software update. Privacy Display also elevates the Ultra even within Samsung’s own wide stable of phones, and it goes some way (although perhaps not all the way) toward justifying that $1,300 price tag.

«At face value, the Galaxy S26 Series devices differ little from [Samsung’s] predecessors launched just over a year ago,» Wood said. «Without this capability, the Galaxy S26 Ultra would have been an extremely tough sell.»

But Samsung may want to capitalize on this competitive advantage while it can. «I also expect this to become a benchmark feature over the next few years on all premium smartphones and other products, such as laptops,» Wood said.

That’s something to look forward to if you plan to upgrade in 2027 or beyond, but for now this is an Ultra exclusive, so you’ll need to be feeling flush if you plan to be a Privacy Display early adopter.