Technologies

Bing AI Bungles Search Results at Times, Just Like Google

Expect search engines to tread carefully as tests reveal problems with AI language skills.

A close reading of Bing’s AI-boosted search results reveals that the website can make the same kinds of errors that are apparent in the ChatGPT technology foundation it uses and in Google’s competing Bard.

A new version of Bing that’s in limited testing employs large language model, or LLM, technology from OpenAI, the research lab Microsoft invested in and that grabbed the tech spotlight with its ChatGPT AI chatbot. ChatGPT and related technology, trained on enormous swaths of the internet, can produce remarkable results, but they don’t truly know facts and they can make errors.

Bing tries to avoid such errors by «grounding» results with Microsoft’s search technology, assessing the veracity and authority of source documents and offering links to sources, so people can evaluate the results on their own better. But AI and search engine researcher Dmitri Brereton and others have spotted errors in Bing’s demo, including flawed financial data from a Gap quarterly earnings report.

It’s a buzzkill moment for AI. The technology truly can produce remarkable and useful results, but the trouble is assessing when it isn’t doing that. Expect more caution as the search engine industry tries to find the right formula.

Google felt the pain after a demo last week when its Bard tool, which isn’t yet publicly available, produced erroneous information about the James Webb Space Telescope.

Microsoft offered a similar response Tuesday to what Google said about its gaffe: «We recognize that there is still work to be done and are expecting that the system may make mistakes during this preview period, which is why the feedback is critical so we can learn and help the models get better.»

One basic problem is that large language models, even if trained using text like academic papers and Wikipedia entries that have passed some degree of scrutiny, don’t necessarily assemble factual responses from that raw material.

As internet pioneer and Google researcher Vint Cerf said Monday, AI is «like a salad shooter,» scattering facts all over the kitchen but not truly knowing what it’s producing. «We are a long way away from the self-awareness we want,» he said in a talk at the TechSurge Summit.

Summarizing documents might appear to be within AI’s advanced language processing abilities, but constructing human-readable sentences without drawing in inappropriate information can be difficult. For example, in this request to summarize a spec sheet for Canon’s new R8 mirrorless camera, Bing technology rattled off many features that actually are found in Canon’s earlier R5.

Another high-profile computer scientist, former Stanford University Professor John Hennessy, was more bullish than Cerf, praising AI for its language skills in understanding search queries and generating results that often are correct. But he also cautioned, «It’s always confident that it has the right answer even when it doesn’t.»

OpenAI itself offers the same warning. «ChatGPT sometimes writes plausible-sounding but incorrect or nonsensical answers. Fixing this issue is challenging,» the AI research lab said when it launched ChatGPT in November.

Editors’ note: CNET is using an AI engine to create some personal finance explainers that are edited and fact-checked by our editors. For more, see this post.

Technologies

Amazon’s Alexa Plus Confounds Chris Hemsworth in Super Bowl Ad as the AI Tool Launches

Alexa Plus is aiming higher with a new superhero Super Bowl spot and a US-wide launch, including a free version for any app user.

The Alexa Plus AI has been in early access for over a year, but this week all that changes, starting with a Thursday preview at Amazon’s upcoming Super Bowl ad featuring Chris Hemsworth. Let’s look at how our phones and smart speakers are getting this smart voice assistant upgrade.

I’ve been reviewing beta Alexa Plus over the past year and found the AI upgrade to be highly conversational and more capable than the old Alexa, bringing new ties to third-party apps like Uber and Ticketmaster. Starting on Tuesday, Amazon has completed its rollout and made Alexa Plus available to anyone who wants to try it in the US.

It’s no wonder Hemsworth got worried at just how responsive the voice assistant could be. The rogue AI scenarios in the Super Bowl ad playfully acknowledge people’s fears over inviting generative artificial intelligence into their private lives as the Australian actor gets hacked by a garage door, drowned in his pool and mauled by an Alexa-ordered bear.

Amazon makes it clear that no damage was ultimately done.

«By casting Chris Hemsworth, the last guy on the planet you’d expect to be scared of anything, we were able to lean into the conversation and put people at ease through humor,» said Jo Shoesmith, Amazon’s global chief creative officer.

Alexa Plus arrives with a free version and more

So, what does this new Alexa Plus expansion — available now — include? The most interesting part is several tiers of the AI’s service, starting with a free version that anyone can use as long as they have the Alexa app downloaded or visit the web portal Alexa.com (which we’ve also tried).

You won’t get any advanced Amazon Echo capabilities that way, but you will be able to test out Alexa’s conversational AI and see how similar it is to talking to a human. Alexa Plus errs on the side of chatty, but its ability to summarize answers, stop in mid-conversation and answer follow-up questions is welcome. As I’ve said before, it feels like what voice assistants were always supposed to be like.

«Alexa Plus is built to make customers’ lives meaningfully easier — and that starts with conversation. Because Alexa Plus lives in the middle of everyday life, it has to be natural and trustworthy,» Panos Panay, senior vice president at Amazon Devices & Services, tells CNET. «The Super Bowl is the perfect moment to introduce this evolution at scale.»

Two other Alexa AI tiers exist. The first comes when you subscribe to Amazon Prime for $15 per month. That unlocks not only Prime’s own content but also all Alexa Plus capabilities across all compatible devices. This includes Echo smart speakers and AI video summaries for Ring security cameras, among other tricks. You can try telling your Echo device to «Upgrade to Alexa Plus» to get started.

The final option is paying $20 per month to unlock all Alexa Plus capabilities across all devices, independent of an Amazon Prime subscription. Alexa won’t be able to interact with Prime content like videos or Amazon Music, but it can connect with everything else the AI upgrade offers. Since you need an Amazon account either way, this tier is for specific people who want to avoid Prime content.

Is the new Alexa AI worth your time?

If you’re wondering whether Alexa Plus is worth it compared to alternatives like Gemini for Home or whatever Apple is cooking up with Siri, I found my experience with the voice assistant to be the most positive I’ve had overall. Sometimes a little too positive — as we’ve seen with chatbots, Alexa Plus can be very willing to agree with you and promise to do anything, even if it can’t.

Also, if you use an Echo, it will send your voice recordings to Amazon for automatic analysis; there’s no getting around that privacy concession if you want Alexa on a smart device.

Those issues aside, Alexa Plus as part of Amazon Prime for $15 is an excellent deal, especially if you already use Prime for ordering, catching up on Fallout, etc. If you’re not sure how talking to the new and vivacious Alexa feels like, all you need is an Amazon account to try it out online.

Technologies

Snag a Rare Discount on the Amazing Beats Powerbeats Fit Earbuds With This Limited-Time Deal

Get yourself these amazing earbuds while they’re back down to their lowest-ever price.

The 2025 Beats Powerbeats Fit is on our list of the best workout earbuds and headphones, and right now you can get yourself these powerful Beats Powerbeats Fit earbuds for $180. That’s a $20 discount and brings them back down to their all-time low price. They’re worth it at full price, so if you want them, now’s a fantastic chance to pick them up for less. The only issue is that Amazon’s limited-time deals don’t last long, so you’ll need to be quick if you want to secure them at this price.

The upgrades on the Powerbeats Fit are mostly cosmetic and concern ear fit, so they’re a better fit for people who don’t currently own another pair of Beats in the Powerbeats family. In his review, CNET’s audio expert David Carnoy said, «The design upgrades to the wingtips and case do improve the buds, which remain quite appealing for those looking for secure-fitting earbuds for workouts and everyday use.»

The Powerbeats Fit includes ear tips in four sizes, including extra small, so that everyone can find a secure fit. They can last up to 30 hours when carrying around their charging case, and they offer active noise cancellation that comes in handy when you’re getting your reps in. Both the earbuds and the case are IPX4 water and sweatproof, which means your workout won’t get in the way of your music or audiobooks.

Need more ideas for your next pair of earbuds upgrade? We’ve got a list of the best wireless earbuds you can check out so you can make the most of your holiday cash gifts.

HEADPHONE DEALS OF THE WEEK

Sony WH-1000XM5 Wireless Noise Canceling Headphones (Black):

$248 (save $152)
Beats Studio Pro Wireless Noise Cancelling Headphones (Black):

$170 (save $181)
Sony WH-1000XM6 Wireless Noise Cancelling Over-Ear Headphones:

$398 (save $62)
Bose QuietComfort Wireless Noise Cancelling Headphones (Twilight Blue):

$179 (save $170)
Sennheiser Momentum 4 Wireless ANC Over-Ear Headphones (Black):

$200 (save $250)

Deals are selected by the CNET Group commerce team, and may be unrelated to this article.

Why this deal matters

Like other audio gear from Beats, the Powerbeats Fit earbuds offer excellent sound, a comfortable fit and decent noise cancellation. However, they usually command a price of $200. This modest Amazon discount of $20 brings them down to $180 for a limited time, their best price to date across several colors.

Technologies

Today’s NYT Connections Hints, Answers and Help for Feb. 5, #970

Here are some hints and the answers for the NYT Connections puzzle for Feb. 5 #970.

Looking for the most recent Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections: Sports Edition and Strands puzzles.

Today’s NYT Connections puzzle is kind of tough. Read on for clues and today’s Connections answers.

The Times has a Connections Bot, like the one for Wordle. Go there after you play to receive a numeric score and to have the program analyze your answers. Players who are registered with the Times Games section can now nerd out by following their progress, including the number of puzzles completed, win rate, number of times they nabbed a perfect score and their win streak.

Read more: Hints, Tips and Strategies to Help You Win at NYT Connections Every Time

Hints for today’s Connections groups

Here are four hints for the groupings in today’s Connections puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Star-spangled signs.

Green group hint: Smash into.

Blue group hint: Not green or red.

Purple group hint: Same surname.