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Remember Bing? With ChatGPT’s Help, Microsoft Is Coming for Google Search

The future of search is conversational, if ChatGPT’s viral success is anything to go by.

Have you ever found yourself trawling through endless pages of results on a search engine to find the answer to a complex question? Say you want to find out if a vegetarian diet is suitable for your dog. Your research journey might begin by hopping onto Google and typing «is a veg diet good for dogs» into the search box and then having to make sense of the legion of generated links. By the time you find an answer, you’ve sunk way more time than you’d budgeted into poring through articles, reports and their sources.

In the not-so-distant future, finding the answer to a complex question might not be such a tedious process. Microsoft is reportedly integrating a more advanced version (GPT-4) of the AI tech that underlies the headline-grabbing ChatGPT into its Bing search engine in a move that could transform search as we know it. More specifically, Bing might have the potential to serve up a search experience that’s superior to Google, according to AI researchers, and potentially usurp the search giant’s decades-long dominance.

«ChatGPT is the first new technology in more than a decade that may really transform search and that could, at least in principle, upend Google’s market dominance,» said Anton Korinek, an AI researcher and professor of economics, at the University of Virginia. «What the technology does is that it allows consumers to interact with their computer in a much more natural and conversational form than traditional search.»

Read More: Why ChatGPT Will Be Everywhere in 2023

At this point, we don’t know what Bing’s AI-driven search results might look like exactly (although some people have seen the new version of Bing appear briefly before vanishing). Microsoft declined to comment for this story. However, AI researchers expect a meaningful departure from the status quo in terms of how a search engine presents an answer and how users interact with it. After all, ChatGPT is not designed to browse the internet for information (like a search engine). Instead, the chatbot uses information studied from vast swaths of training data to generate a response.

«ChatGPT can answer its users with a single clear response compared to the myriads of links of traditional search engines. It also has capabilities that are far beyond traditional search engines, like [the ability] to generate new text, explain concepts, have a back-and-forth conversation between the user and the system, and so on,» said Korinek. «People still find emergent capabilities that even the creators of ChatGPT were not aware that the system had.»

Microsoft announced plans in January to invest more resources into OpenAI, the creator of ChatGPT, to the tune of $10 billion. The deal would help keep both companies at the cutting edge of what’s known as generative AI, a tech used in ChatGPT that can learn from copious amounts of data to create virtually any content format (text, images, music and so on) simply from a text prompt.

Search is just one in a suite of consumer-facing products in Microsoft’s stable that could potentially change meaningfully for customers in the coming years. According to a report by The Information, the Seattle-based tech giant also has plans to integrate ChatGPT’s AI tech into long-established products like Word, PowerPoint and Outlook in an endeavor that could change how more than a billion people work and accomplish daily tasks. For instance, integrating it into Outlook could mean simply prompting the email application to write a message about a specific topic.

«Microsoft will deploy OpenAI’s models across our consumer and enterprise products and introduce new categories of digital experiences built on OpenAI’s technology,» the company said in a press release announcing the expanded partnership.

Conversational search

For its part, Google and its cutting-edge subunit DeepMind have been working on similar systems for years. In fact, Google pioneered the AI technology known as a transformer that’s used in ChatGPT, GPT-3 and GPT-2. The search giant chose not to release them to the public, though, in part over concerns about unethical behavior and how chat systems sometimes break social norms.

However, in the wake of ChatGPT’s viral success, Google says it’s gearing up to release its challenger to ChatGPT imminently.

«In the coming weeks and months, we’ll make these language models available, starting with LaMDA, so that people can engage directly with them,» CEO Sundar Pichai said on a call detailing Alphabet’s fourth-quarter financial results in early February.

Google will focus on responsible AI, Pichai said, an important point given the problems with bias and wrong answers the technology can produce, among others. For instance, in 2016 Microsoft created a chatbot called Tay that it was forced to take offline after it spewed out hate speech. Even ChatGPT, which has rules to create positive and friendly content, can be manipulated into producing upsetting responses using the right prompts.

Google has also recently invested $300 million dollars into ChatGPT rival Anthropic, according to a Financial Times report.

«A competing system that is currently conducting beta tests is Anthropic’s Claude, which (or perhaps I should say who) has a very different personality from ChatGPT and is really a pleasure to interact with —it is so refined, cultured and polite,» said Korinek.

It’s no secret that Google search has become more conversational in general over the years. The company has made progress in this area with the Google assistant and with knowledge panels in search, and for years has pitched conversation as the future of search, demoing its AI systems LaMDA and MUM at its 2021 I/O developer conference.

Leveraging OpenAI’s artificial intelligence seems to be how Microsoft is attempting to edge out Google at its own game. In the wake of ChatGPT’s release, Google management issued a «code red,» according to The New York Times. The report said internal teams had been reassigned to kickstart work on AI between now and an expected company conference in May.

Still, Google’s search engine today remains the undisputed market leader as it has for decades, commanding 84% of global search market share, compared to Bing’s 9% (although it has grown in recent years) in 2022, according to Statista.

Google declined to comment for this story.

Read More: Microsoft’s New Tools Use AI to Generate Any Image You Imagine

How smart is ChatGPT?

As you’ve probably heard by now, ChatGPT is a sophisticated chatbot that went viral globally after its consumer release in late November as a free online tool accessible to anyone with an internet connection. The AI-powered chatbot made headlines thanks in part to its ability to churn out delightful poetry, generate meal plans and provide authoritative answers to complex questions within seconds after being prompted. The tech underlying it isn’t exactly brand new, but no chatbot had yet managed to capture mainstream fascination in the way that ChatGPT did. That’s largely because OpenAI built a snazzy user experience around the GPT-3.5 language model, and that’s the phenomenon we know as ChatGPT.

GPT-3.5 is an improved version of GPT-3, which debuted in 2020 and which learned from vast tracts of data and code to help it achieve its abilities. According to researchers at Stanford University, GPT-3 was trained on 570 gigabytes of text and has 175 billion parameters. (Google’s Dale Markowitz, meanwhile, put it at 45 terabytes of text data, «including almost all of the public web.») For comparison, its predecessor, GPT-2, was over 100 times smaller, at 1.5 billion parameters.

«This increase in scale drastically changes the behavior of the model — GPT-3 is able to perform tasks it was not explicitly trained on, like translating sentences from English to French, with few to no training examples. This behavior was mostly absent in GPT-2,» researchers from Stanford‘s Institute for Human-Centered Artificial Intelligence wrote in a 2021 post.

«The current version of ChatGPT probably already knows more about the world than any individual human, and it can present that knowledge in digestible form,» said Korinek.

For all the promise ChatGPT holds, there are nearly as many limitations. Critics of ChatGPT say it’s not always clear where the chatbot is pulling information from, which can make it difficult for people to trust the results. Skeptics also point out that ChatGPT will always remain undermined by the imperfect nature of the data it was trained on, including biased information or misinformation.

OpenAI has acknowledged the chatbot’s weaknesses in its current form. CEO Sam Altman said in a December post on Twitter that the product struggles with «robustness and truthfulness» and that it would be «a mistake to be relying on it for anything important right now.»

But don’t look for the AI bandwagon to slow down.

«There will be a number of new systems like ChatGPT that will enter the market in 2023, and the main implication of the resulting competition is that consumers will have more choice and, hopefully, better products for consumers,» added Korinek.

GPT-4, which is under development, is reported to have 100 trillion parameters. But a release is not expected to take place until OpenAI is «confident we can [release] it safely and responsibly,» Altman said in an interview with StrictlyVC in early January.

Altman also attempted to manage expectations of that fourth iteration of GPT, the sophisticated language model that underpins ChatGPT, saying «we don’t have AGI.» AGI stands for artificial general intelligence, or a technology with its own emergent intelligence as opposed to relying on the deep learning models currently used by OpenAI. It’s the kind of intelligence that has been dramatized in science fiction stories for more than a century and was popularized in recent years by the award-winning dystopian show Westworld.

«I think [AGI] is sort of what is expected of us,» Altman said in the same interview, adding that GPT-4 is «going to disappoint» people who hold out that hope.

Editors’ note: CNET is using an AI engine to create some personal finance explainers that are edited and fact-checked by our editors. For more, see this post.

Technologies

Dreaming of a Touchscreen MacBook? You’d Better Be a Fan of Apple’s Dynamic Island

Apple’s first touchscreen MacBook Pros will reportedly include the iPhone’s Dynamic Island feature on their OLED screens.

Apple’s long-awaited first entries into the touchscreen laptop market could be here as early as the fall, according to a new report from Bloomberg. And they could arrive with a feature familiar to iPhone owners: Dynamic Island.

The pill-shaped cutout and alert interface sits at the top of the screen and would presumably offer to people using new touchscreen MacBook Pro models the same kind of conveniences Dynamic Island brings to iPhones — system alerts, app controls, and tracking live activities, among other features — at the top of the screen, using a small amount of real estate.

The Dynamic Island is an evolution of Apple’s much-maligned «notch» from 2017. In 2021, Apple brought the notch over to laptop models around the hardware’s camera.

Dynamic Island aside, the new laptops will not involve a massive redesign, according to Bloomberg’s report. The first touchscreen versions will reportedly be iterations of its 14- and 16-inch MacBook Pros with OLED screens. They’ll retain the keyboard and large trackpad, but will add a context-sensitive touch menu when someone puts their finger the the screen. Scrolling or pinching to zoom would be part of the touch interface.

Given that it’s Apple, you can expect other enhancements that make the most of to the touchscreen. Bloomberg suggests there may be touch-optimized features for choosing emojis, for instance. But since they’ll also have a physical keyboard, owners likely won’t use the screen to type as they would on an iPhone.

The report also suggests that Apple plans to redesign its Dynamic Island feature to make it smaller on its iPhone 18 Pro and Pro Max models.

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Resident Evil Requiem Review: Classic Survival Horror With Modern Action

Capcom finally found the right formula to give fans the scares they’ve wanted with the fan service they’ve been demanding.

The Resident Evil series is on a triumphant comeback. While Resident Evil 6 was critically panned, the series roared back with the horror-focused Resident Evil 7 in 2017. Since then, the series has seen another mainline entry (Resident Evil Village) and three remakes (Resident Evil 2, 3 and 4), with a majority of the games being highly praised by both fans and critics, which is a far cry from when the series was just a stumbling corpse of itself.

Resident Evil Requiem is the ninth game in the mainline series, and Capcom mixes some of the old with the new in this one. Experimentation with the formula was sorely needed as newer entries reminded fans of the delight of being scared, while the remakes had the fanbase pining for their favorite heroes, who had been hardly mentioned since Resident Evil 6. The result is a game that hits the right notes for fans while remaining approachable to nondiehard players who haven’t consumed every scrap of RE content ever made. 

Requiem, like some previous Resident Evil games, has two protagonists: newcomer Grace Ashford and series mainstay Leon Kennedy. Grace is an FBI analyst sent to investigate mysterious murders at a hotel where her mother was killed a decade ago. Leon, meanwhile, goes where the bioweapons are, arriving just in time to meet Grace when all hell breaks loose.

Throughout the game, players switch between controlling Grace and Leon — you’ll spend roughly the same amount of time as each character by the end of the game. Grace is the primary character for the first chunk of the game, with Leon initially playable only briefly. But that changes in the second half, when Leon becomes the primary character.

Requiem in two parts

Playing as two different characters isn’t new in RE games, but in Requiem, Grace and Leon don’t play remotely the same, whereas in previous games, the two characters are relatively similar, aside from access to a couple of weapons and affinity for certain guns. Grace has access to a few weapons, while Leon has a full arsenal at his disposal. In Grace’s sections, the focus is more on stealth, and to preserve the horror tone of Resident Evil 7 and Village, Capcom sets the default camera to first-person. This ramps up the tension and adds plenty of jump scares while controlling Grace, though it can be switched to third-person if it’s too much.

Leon’s default view is third-person, and his sections largely serve as stress relief. You’re not constantly dealing with that same intense horror pressure. Instead, Leon is a full-on badass. He gets access to multiple handguns, a shotgun, a machine gun, grenades and his own special hand cannon, the Requiem. If that wasn’t enough, he also carries a hatchet to pull off melee combos and chop off heads, ensuring that even without ammo, he’s far from helpless.

That dichotomy between Grace and Leon is what the series needed. The previous two mainline games featured a protagonist with seemingly no combat experience who just happened to be resilient, while earlier entries starred highly trained professionals, members of the S.T.A.R.S. team. Feeling helpless as Grace, then exacting revenge in brutal fashion during Leon’s sections, creates an experience that delivers both the horror and the power fantasy the series is known for. 

It makes sense, because you can’t bring back some of the series’ mainstays — like Leon — and have them be completely out of their depth. On the other hand, introducing new characters with minimal combat training risks sidelining the fan-favorite cast established across games, films and shows. Having both Grace and Leon keeps some segments scary while others deliver the Resident Evil joy fans crave, which helps explain the remakes’ popularity.

Take me back to Raccoon City

One of the big selling points for Requiem is its return to where the series started, Raccoon City. While time in the now-destroyed city is limited, Requiem is the first time we’re seeing what the city is like since it was destroyed in an attempt to contain the G-virus outbreak.

As a longtime RE fan, this new lore is exactly what many of us have been wanting. It provides more backstory on the events that led to the original outbreak in Resident Evil and more details about the destruction of Raccoon City in Resident Evil 2. While it doesn’t answer everything and may raise additional questions, it’s refreshing to play a new RE game that acknowledges the events of the first three games rather than ignoring them. It’s also hard to express the nostalgia I felt upon entering the remnants of the Raccoon City Police Department. There’s a strange fondness that contrasts with the obvious trauma Leon experiences as he returns to the place where his career as a monster fighter began. 

Requiem’s gameplay is essentially the same as other modern RE games. There’s a lot of shooting and slashing at enemies, and it will feel familiar to anyone who has played any of the previous games. The new twist comes with Grace’s sections, where stealth is vital. She will have to routinely sneak around zombies and other monsters to avoid being attacked, as she can’t take as many hits as Leon. Grace does have a few tools at her disposal to go with her gun, including a glass to distract enemies when thrown and chemical concoctions that can cause zombies to explode. 

The game’s visual presentation continues the high quality seen in recent games, including the remakes, which all use the RE Engine to power the graphics. The characters are detailed; the monsters are grotesque. Some vast landscapes are visible, but there’s only so much to explore, maintaining the tighter, more enclosed spaces typical of a survival horror game.

Not enough evil 

If there is one glaring flaw with Requiem, it’s the lack of replay value. I finished the game in about 12 hours on my first playthrough, which could stretch to 15 if you explore every nook and cranny. That’s on par with other RE games, but that’s about it. 

There are two endings available: one good and one bad. The good ending seemingly teases new modes or scenarios to play through, but once the credits roll, the only content unlocked is some new costumes and the highest possible difficulty, Insanity Mode. The game autosaves right before the big decision on determining which ending you’ll see, so seeing the other takes just a few minutes of play after loading the previous save before you have to make the important choice. Capcom confirmed that no new modes unlock after beating Insanity Mode, leaving only the self-satisfaction of completing the game at its toughest level, where just two or three zombie attacks can kill you, and every monster reacts to the slightest sound.

It’s a shame, as the game has so much potential for extra content, like the Mercenaries mode found in previous REs, which is like an arcade game where you try to achieve a high score by killing the most enemies possible. Capcom is rumored to be working on DLC for Requiem, but it won’t be released until later in the year. The good ending teases many possibilities to add to the RE lore via the extra content, which will make the DLC a must-play for diehard fans whenever it comes out.

Resident Evil Requiem is the perfect blend of the two sides of survival horror that Resident Evil established. There’s the genuinely scary survival horror, where you have to manage your items, and then the badass action side, where you can vent your aggression built up from being scared. Requiem nails everything except for providing a bit more content to justify the $70 price tag. Still, it’s one of the best Resident Evil games that both hard-core and casual fans will enjoy.

Resident Evil Requiem will be released on Feb. 27 for $70 on the PS5, PC, Nintendo Switch 2 and Xbox Series X and S.  

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Technologies

TextNow Adds eSIM Option for Immediate Unlimited Phone Data Access

The company’s new eSIM option should allow for a faster sign-up experience.

TextNow has built a business on free calling and texting, as long as you’re fine with using its app over Wi-Fi, viewing ads and letting TextNow determine which data is free and which you’ll need to pay for. 

If you want to communicate away from Wi-Fi, you can sign up for a free or paid data plan, but that requires purchasing a physical SIM card and waiting for it to be delivered.

Now, customers can circumvent the wait and the cost (just $4 for the card, but still) with TextNow’s new eSIM option, which is set up from within the TextNow app. eSIM is currently available on iOS and will be coming soon for Android, according to the company.

Once people decide to sign up for cellular data, they want it right away, said TextNow CEO and founder Derek Ting, noting that eSIM reduces the friction of a physical SIM. «They can download a fully functioning phone plan on their phone without spending a nickel,» he said.

Upon activation, the eSIM defaults to the Free Essential Data plan, which offers unlimited talk, texting and data «for apps like email, maps, rideshare and finance,» according to TextNow. Or, customers can sign up for one of the following unlimited data plans that open up wireless data to any app: Day Pass ($3 a month), Week Pass ($9 a month) or Month Pass ($36 a month).

During setup, FaceTime and Messages can be enabled. However, phone calls still need to be made using the TextNow app. Ting also said that support for using a phone as a mobile hotspot is not yet available, but the company is working on it.

While this eSIM option should provide a fast way to activate service on most modern phones, TextNow will still offer a physical SIM option.

TextNow also said its 5G network infrastructure has been improved, but didn’t point to specific improvements. Ting declined to disclose which network provider TextNow relies on, whether that’s T-Mobile, Verizon, AT&T or a mix, such as the way US Mobile straddles all three. 

«It’s not just eSIM. There’s a lot of stuff we did underneath the hood,» he said, noting that customers will see improvements in coverage and connectivity.

While TextNow’s free service could get customers in the door, ramping up to its $36 monthly pass to use it for all purposes puts it squarely into the same price range as other prepaid carriers like Verizon’s Visible and US Mobile.

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