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Tech Companies Need to Be Held Accountable for Security, Experts Say

All that tech may look cool, but it also needs to be secure.

It’s easy to get caught up in the flashy and futuristic tech rolled out at CES. Where else are you going to see flying cars, toilet sensors that test your pee and so, so many robots?

That all may seem incredibly cool, but that new tech, which is often collecting oodles of personal data from untold numbers of consumers, highlights the need for tech companies to make security and privacy a priority and build it in from the get-go.

Often, when it comes to tech design, data protection concerns are pushed to the back burner in favor of exciting new features, keeping costs low, and getting the tech to market as fast as possible, Jen Easterly, director of the US Cybersecurity and Infrastructure Security Agency, said during a CES panel.

That’s partially due to a lack of accountability from both the government and the public in general.

«We don’t seem to be recognizing that as a fundamental safety issue,» Easterly said, adding that while companies have lots of incentives to make products cheaply and quickly, there isn’t a lot out there to entice them to make them safe.

That, unfortunately, puts the burden of securing technology on consumers, who are least able to understand cyberthreats and defend themselves against them, Easterly said.

CrowdStrike CEO George Kutz, speaking on the CES panel, said average people shouldn’t have to think about security beyond the most basic of levels.

When consumers buy a piece of tech, such as a home security camera, they should get some kind of guarantee that it’ll be secure and supported with software updates for a certain amount of time, say five years, Kutz said. After that, they might be on their own, but they won’t have to think about it in the meantime.

«Until there’s some level of oversight and regulation and, you know, some sort of sensible practice in how people purchase these things and how they look at security as a differentiator, you’re going to have the same situations occur over and over,» Kurtz said.

Dan Berte, head of internet of things research for Bitdefender, said it wouldn’t be asking a lot for tech companies to secure and support their products for at least a few years.

Berte’s team spent much of the last year dissecting vulnerabilities in several brands of internet-connected cameras. They discovered security problems in several products, which they then reported to the companies, but he said it was a battle to get many of those companies to acknowledge and fix those problems.

«I think responsibility should be required by law — that you provide instant patching and support for three years, especially if a vulnerability is reported,» Berte said in an interview with CNET.

Companies that fail to do this should be fined, and repeat offenders should have their products pulled from the market, he said.

If nothing else, tech companies should be required to be transparent with consumers about what their technology contains in terms of security protections, just like how food makers are required to list ingredients in their products, Eastery said.

That way people will have a better chance at making smart choices about what kinds of tech they bring into their homes. That transparency also could push tech companies to put more emphasis on securing their products by default, she said.

«Technology companies are actually pushing and trying to get there, but from a consumer perspective we really need to be demanding better safety in our products,» Easterly said.

Technologies

Google, Meta and Amazon Join Global Pact to Fight Rising Online Scams

The companies will share fraud intelligence and coordinate responses as AI makes scams faster, cheaper and harder to detect.

Modern online scams operate across multiple platforms, perhaps spanning social media, messaging apps, email and online marketplaces. Google, Meta and Amazon are among 11 tech, retail and payments companies that have signed a new agreement to combat online scams by sharing threat intelligence across platforms, Axios first reported Monday.

The initiative, called the Industry Accord Against Online Scams & Fraud, is designed to improve how companies detect and respond to fraud that spans multiple services. Participants say they will exchange signals, such as scam-linked accounts and fraudulent domains, and coordinate enforcement actions.

By sharing intelligence in near real time, companies hope to identify these scams earlier and stop them before they spread.

The effort reflects how modern scams operate. A victim might encounter a fake celebrity investment ad on social media, move to a messaging app where the scammer builds trust, then faces prompts to send money through a fraudulent website, payment app or crypto wallet — spanning multiple companies’ ecosystems.

Google said it now blocks hundreds of millions of scam-related results every day using AI, underscoring how both attackers and defenders are increasingly relying on the same technology. Meta removed more than 159 million scam ads in 2025 and is expanding AI tools to detect impersonation and warn users.

Online scams are growing rapidly, in part because generative AI has lowered the barrier to entry. AI can be used not only to produce realistic phishing emails but also to clone voices and deepfake videos that impersonate executives, public figures and even family members.

The agreement is voluntary and doesn’t create new legal obligations, but it comes after regulators’ increased pressure on tech platforms to address fraud more aggressively. The companies say they will begin building frameworks for reporting and intelligence-sharing, though it’s not yet clear how quickly those systems will be deployed or how effective they will be in practice.

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Technologies

Today’s NYT Mini Crossword Answers for Wednesday, March 18

Here are the answers for The New York Times Mini Crossword for March 18.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.


Need some help with today’s Mini Crossword? I thought it was a fairly easy one, but read on for all the answers. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Word before «card,» flood» or «photography»
Answer: FLASH

6A clue: Joust weapon
Answer: LANCE

7A clue: Brain, heart or lungs
Answer: ORGAN

8A clue: «Frozen» reindeer
Answer: SVEN

9A clue: What can be found on frozen roads or frozen margaritas
Answer: SALT

Mini down clues and answers

1D clue: Follow a dentist’s recommendation
Answer: FLOSS

2D clue: Baby bug
Answer: LARVA

3D clue: Shape made in the snow
Answer: ANGEL

4D clue: Very little
Answer: SCANT

5D clue: Egg layer
Answer: HEN

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Technologies

Amazon Speeds Up Delivery Even More With 1- and 3-Hour Options

The retailer says the one-hour option is available in hundreds of cities, with discounted shipping for Prime members.

Same-day delivery apparently isn’t fast enough for some Amazon shoppers. The retail giant said on Tuesday it’s adding new shipping options that will get products to front doors within a one- or three-hour window.

The company said in its announcement that the one-hour option is available in hundreds of cities across the US, while the three-hour option is now live in more than 2,000 areas. Amazon’s web page at amazon.com/getitfast shows whether those options are available to shoppers for their location. More than 90,000 products will be available for those shipping windows, the company said.

For those who can’t get those services (including the author of this post, who lives between Austin and San Antonio in Texas), a message will display: «3-hour delivery is currently unavailable. Check back at a later time or shop products with Same-Day delivery below.»

Pricing for the faster delivery options is not cheap: It’ll cost you $20 for one-hour delivery and $15 for three-hour delivery for those without an Amazon Prime account, or $10 and $5 for customers who subscribe to Prime.

Last year, the company rolled out faster Amazon delivery options to 4,000 additional areas

In a video of the podcast Learn and Be Curious with Doug Herrington, hosted by Amazon’s CEO of worldwide stores, Kandace Kapps, the director of the company’s same-day strategy team, spoke in more detail about the challenges of fast shipping. Kapps discussed shifts in customer buying habits over the last few years, such as more people buying household essentials like toilet paper on Amazon.

She said that Amazon can deliver so quickly by placing same-day delivery hubs close to customers in metro areas and by getting products ready to ship within 15 minutes, aided by warehouse robots.

«I think customers are going to continue to get magically surprised by how fast we can deliver to their doorstop,» Kapps said. 

Herrington said fast shipping increases sales: «When we speed up the service, the probability that somebody buys a product from us goes up.»

Other retailers, including Walmart, have been adding same-day delivery options or exploring other ways to speed up shipping times to compete with Amazon. 

Removing buyers’ moments of hesitation

Part of Amazon’s strategy, which has involved a massive buildout of locations, deployment of thousands of trucks, deals with other delivery services and investment in logistics software, is actually pretty simple: being there when people need last-minute items or make impulse buys.

«It’s about removing the last moment where you would’ve reconsidered the purchase,» said Stephanie Carls, retail insights expert at coupon and promotional-code website RetailMeNot, a sibling site of CNET. «It changes how you shop, not just how fast you get things.» 

Carls said that Amazon’s super-fast delivery is removing the timeframe when people might change their minds about a purchase.

«There used to be a gap between deciding to buy something and actually having it. That’s when you’d price check, rethink it, or decide you didn’t need it after all,» she said. «This closes that gap.»

The retail expert said that competitors, including Walmart and Target, have been speeding up delivery times in some markets. Still, they’re not matching Amazon’s scale or product range at those speeds or levels of consistency. 

«And that’s what starts to make everyone else feel slow,» Carls said. «Amazon’s advantage is how tightly connected its technology, inventory and delivery networks are, which makes this level of speed more repeatable.»

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