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How CNET tests phones

What goes into a CNET smartphone review

Phones are much more than communication devices; they’re our gateway to the internet. They’ve become the center of our daily lives, housing our personal information, work essentials, personal memories and enabling us to reflect our personalities online. That’s why CNET conducts rigorous tests to help you find the right phone for your budget and needs.

When reviewing phones, we take a variety of factors into account such as camera quality, battery life, design, software and longevity. Every phone is different, but our testing allows us to answer the same question in each review: Is this phone worth buying? We evaluate phones based on the quality of their hardware and software, whether they introduce any meaningful new innovations and whether they’re the right price.

We replace our personal phone with the test unit during the review period so that we can get an accurate impression of what it’s like to rely on the device for daily tasks. In addition to this anecdotal usage, we also conduct specific side-by-side tests against other phones as part of the evaluation process.

We generally test phones against their immediate predecessor, competing phones from other companies or another phone within the same product line (for instance, iPhone 14 versus iPhone 14 Pro). We focus on whichever comparisons are most useful for helping our readers navigate the buying decision, and that may vary depending on the phone. Whenever possible, we work all three types of comparisons into a review.

Some of these methodologies are relatively new to CNET’s testing procedures, so you may not see them in all of our reviews from 2022. We’re in the process of updating our current reviews with these tests and plan to implement them fully in 2023.

Below is a general overview of what goes into a CNET smartphone review.

Testing smartphone cameras

The camera is the biggest area where companies like Apple, Samsung, Google and OnePlus typically make improvements to new models each year, and our reviews put phone maker’s claims to the test. We take photos in a variety of circumstances and lighting conditions, including bright outdoor areas, dim indoor settings and mixed lighting.

We capture a variety of subjects (objects, pets and people) to assess boldness, sharpness, skintones and color accuracy. We test all of the phone’s main lenses (wide, telephoto and ultrawide), front-facing cameras as well as different shooting styles, like portrait mode and night mode. Our reviews also cover useful editing features or shooting modes that are specific to the device, such as the Google Pixel 7’s Face Unblur or the iPhone’s Cinematic Mode.

Part of these tests include side-by-side photo comparisons between the phone we’re reviewing and previous phones we’ve tested. We evaluate a phone’s cameras on their consistency as well as how they stack up against the competition. All photos are straight out of camera and accessed without any edits, unless specifically noted. Beyond the initial impressions we get from viewing these photos on a phone’s screen, we also upload them to a computer and view them alongside one another on a monitor. This reduces any bias that may come from the different screens on each phone. It also makes it easier to view discrepancies in clarity and color between each photo.

We also capture video with the review phone and judge it on its image and audio quality. Just because a phone can capture 6K or 8K video doesn’t mean it’s good. Unlike the computational photography algorithms that Google, Apple, Samsung and others apply to photos, videos remain relatively less processed, making it easier to critique a camera’s strengths and flaws.

Testing smartphone performance

The performance section of our reviews examines how responsive phones are in everyday use, how well they juggle multiple tasks and how they fare during benchmark tests.

We do this by observing how quickly phones can open apps and launch the camera. We also note whether the phone has an adaptive refresh rate setting and how this improves performance if at all (for example, whether this makes animations and scrolling feel smoother). We also look for signs of lag when running multiple apps (such as using a social media app or playing a game while on a video call), or playing an online multiplayer game with the highest graphics settings.

In addition to these everyday tasks, we also run a series of benchmarks designed to test a phone’s computing power and graphics performance. These tests include Geekbench 5 for general CPU performance and 3DMark Wild Life Extreme for graphics. We also run the same tests on other phones that we’re comparing our test device to.

Testing smartphone battery life

We test battery life in three ways: through an anecdotal stress test, a video streaming test and by observing battery life after everyday use. As noted earlier, these tests are relatively new and we’re still in the process of adding them to our 2022 reviews.

The anecdotal stress test measures how much the battery drains after 45 minutes of general usage. We do a little bit of everything during this test to mimic authentic everyday experiences. That includes streaming video, using social media apps, playing a game, making a video call and other miscellaneous tasks like checking email. After this 45 minutes of mixed usage, we mark down the percentage of battery drain. To keep the test consistent between phones, we perform each of those tasks for roughly 10 minutes. We also keep the screen brightness set to 50%, turn off the always-on display and keep the high refresh rate setting on (if there is one).

The streaming test monitors how much the battery drains over a three-hour period while viewing a video on YouTube. We use the same video each time for consistency and set the screen brightness to 100%. We also disable settings that automatically dim or brighten the screen, connect to Wi-Fi and turn on the adaptive or high refresh rate setting if applicable. We take battery percentages at the one-hour, two-hour and three-hour marks.

Since we use test phones as our regular devices, we also discuss how long the battery has lasted in everyday use based on our experience. Often, our practical experience with a phone’s battery life can give us the most accurate prediction of what others might expect if they bought the same phone.

Testing smartphone design, software and display

Our smartphone reviews also encompass other areas like design, software and display quality. Design can be subjective, but we generally look for factors such as durability (water and dust resistance ratings), how easy the phone is to operate with one hand, the build quality and whether the design is unique or interesting in any way. For display quality, we’ll mention factors like brightness, how easy it is to see in sunlight and sharpness and color.

Software is another key part of CNET’s smartphone reviews. We mention any new or noteworthy features and how long the phone will support new versions of Android (or iOS respectively) and security updates.

Our written review tells you everything we feel and experienced, but we also give each phone overall score and star rating to provide a different context. A $450 phone might lack all the features that a $1,000 phone has, but its value might mean it gets a higher score. We also update these ratings based on a variety of factors, including software changes and quality control issues.

Reviews will always vary depending on the device, but these are the core tenets that make up a CNET smartphone evaluation. Determining a phone’s overall value is our guiding principle in every smartphone review. Our reviews shed light on whether a new phone lives up to its expectations, who the phone is for and whether it delivers on its promises for the price. We are always evaluating our own testing methodologies and looking for ways to improve, so expect to see more updates in the future.

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Technologies

Your Teen’s Instagram Account Protections Are Coming to Facebook and Messenger

Instagram has already moved 54 million kids into Teen Accounts. And there’s more to come.

Worried about what your kids might be up to on social media? If so, Meta’s continued crackdown on teen safety might come as a relief. The company announced Tuesday that, starting immediately, it’s expanding its Instagram Teen Accounts to other platforms, specifically, Facebook and Messenger.

It also announced additional built-in protections for Instagram Teen Accounts. These will prevent children under the age of 16 from going live on the platform or turning off blurred images, which protect against suspected nudity in direct messages, without parental permission.

Meta first launched Instagram Teen Accounts back in September 2024, in a bid to make the platform a safer place for kids and provide more oversight and supervision options for parents. In an update on Tuesday, the company said it had switched 54 million accounts to become Teen Accounts so far, with more to go. The accounts offer built-in protections, including being set to private by default and a hidden words feature, which will automatically filter out problematic comments and DM requests.

With parental agreement, some of these features can be switched off, but Meta said that so far 97% of teens aged between 13 and 15 had kept the default safeguards in place. In a Meta-commissioned survey undertaken by Ipsos, the company said that 94% of parents found the protections helpful, with 85% saying it made it easier to have positive experiences on Instagram. The company didn’t say how many parents it surveyed, or where they were situated.

Child safety: Who is responsible?

Children’s safety campaigners have been asking social media companies for years to make their platforms safer for kids, and while progress has been slow, Meta’s recognition that teens need different protections than adults to the extent that they require a different kind of account has been an important breakthrough. Other platforms have followed suit, with TikTok introducing new parental controls last month.

But at the same time as introducing teen accounts, Meta has come under fire for rolling back safety protections elsewhere on its platforms. Just this week, the company has ceased its fact-checking program and more broadly it’s also scanning for harmful content in order to promote more free speech.

«In recent months, it has been deeply concerning to see Meta roll back on their duty to protect children,» said Matthew Sowemimo, associate head of policy for child safety online at UK children’s charity the NSPCC over email. «While their move to expand these safety features to both Facebook and Messenger is welcome, more work must be done to ensure children have positive experiences online — including on both private and public parts of these platforms.»

For the changes brought about by the introduction of teen accounts to be most effective, they should be combined with proactive measures to reduce harmful content across Meta’s platforms, Sowemimo added. «While safety settings play an important role in preventing online harm, we know changes to account settings can result in accountability falling onto children and parents to keep themselves safe online,» he said.

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Technologies

Why Everyone Is Talking About the Chicken Jockey From the Minecraft Movie

A rare Minecraft character has become an unexpected breakout star.

If you’ve spent any time online since the Minecraft movie debuted, chances are you’ve seen the term «Chicken Jockey» flying around. What started as a blink-and-you’ll-miss-it cameo has quickly turned into the film’s most talked-about moment, dominating Reddit threads, TikTok trends and YouTube reaction videos, with frenzied merchandise resales to top it all off.

The internet has gone all-in on a baby zombie riding a chicken. It’s a quirky, deep-cut reference pulled straight from Minecraft lore, but it’s now the centerpiece of a social media (and real-life) frenzy.

The Chicken Jockey has gone from obscure Minecraft trivia to full-blown pop culture icon in just days. But what exactly is a Chicken Jockey, where did it come from, and why does it resonate so strongly with fans of both the game and the movie?

What is a Minecraft Chicken Jockey?

A Minecraft Chicken Jockey is a rare hostile mob (Minecraft lingo for monster) in the game, formed when a baby zombie appears riding a chicken. It’s one of the stranger and less common creatures in Minecraft, and because of its rarity, it’s a fan-favorite Easter egg for veteran players. 

In the 2025 Minecraft movie, the Chicken Jockey makes a brief but memorable appearance. The film references its rarity, and that relatively small scene has exploded online, especially among fans who recognize the deep-cut reference.

What is the Chicken Jockey scene in the Minecraft movie?

The Chicken Jockey scene in the Minecraft movie isn’t very long or important. In reality, it’s probably worth little more than a chuckle. But people absolutely love it. And it’s easily understood without having seen the movie. For context, at one point, Garrett «The Garbage Man» Garrison (played by Jason Momoa) is forced into a boxing ring with a chicken.

«They want me to fight the chicken,» he states, while a baby zombie drops down from a crate lowered from the ceiling. The grinning zombie lands on the chicken while giggling.

«Chicken Jockey!» a wary Steve (played by Jack Black) warns, as the baby zombie coos and charges at Garrison, knocking him into the ropes. And scene. 

Why did the Chicken Jockey scene go viral?

For Minecraft fans, this is a rare and oddly satisfying Easter egg. This mob isn’t seen often in-game, so it was a fun, tongue-in-cheek nod to those in the know.

Moviegoers have reported rather rowdy experiences at screenings with fans singing and chanting along with the characters, especially with this scene. We’ve seen stories of spontaneous applause, kids chanting «Chicken Jockey!,» and makeshift cosplay. But it’s only escalated from there.

The viral moment hit a new level when @DiscussingFilm posted to X (formerly Twitter), reporting that police had to remove several kids from a theater during a Minecraft screening due to their response to the Chicken Jockey’s appearance. The crowd erupted into such loud cheering, shouting and laughter that the screening was disrupted, and staff called the police to restore order. 

It appears the trend is picking up steam across the country and at various screenings, with social media evidence to show popcorn being thrown at screens, loud screaming and other disruptive behavior. Put simply, Chicken Jockey has people freaking out. 

Minecraft Chicken Jockey merchandise: Popcorn buckets, Lego sets and more

Perhaps unsurprisingly, the Minecraft Chicken Jockey is driving a remarkable wave of merchandise demand. Fans are scrambling for collectibles ranging from exclusive theater popcorn buckets to McDonald’s toys.

One of the most sought-after items is the Cinemark-exclusive popcorn bucket and drink cup, which features the Chicken Jockey and is only available in limited quantities. It’s already being resold for as much as $150 on eBay. The trend extends to Lego as well. The Lego Minecraft Woodland Mansion Fighting Ring includes a Chicken Jockey minifigure, and fans have been quick to buy it following the movie’s release.

McDonald’s has also released Minecraft toys through its adult meal promotions, though the Chicken Jockey doesn’t appear in the standard Happy Meal lineup. Some adult meals come with boxed collectibles tied to the film, and photos have circulated online, but no direct retail link exists for the Chicken Jockey toy at this time. It’s clear that, at least for now, Chicken Jockey merchandise has become one of the year’s most unexpected movie collectible trends.

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Technologies

Zelle App Shuts Down. Here’s How to Still Digitally Send Money for Free

Zelle killed off its free mobile app, but many banks still support its digital money transfers.

There are tons of digital payment apps for sending money to friends, family or for paying for services, but if you’ve been using the Zelle mobile app, you’ll need to find something new. The service decided to shutter its free app on April 1.

That doesn’t mean you can’t use Zelle altogether. Zelle has only discontinued its standalone app, so you can still send money using Zelle if your bank belongs to the Zelle network. You’ll just need to do it through your bank’s app or website. You also have other services to choose from. Here’s what you need to know about this change and your options moving forward.

TAX SOFTWARE DEALS OF THE WEEK

Deals are selected by the CNET Group commerce team, and may be unrelated to this article.

Why the Zelle app is shutting down

When Zelle launched in 2017, only about 60 US financial institutions offered the service by the end of that year. Today, that number exceeds 2,200. As a result, less than 2% of Zelle transactions occur through the standalone app. Zelle has been phasing out the ability to make transactions on its mobile app since October 2024.

«Today, the vast majority of people using Zelle to send money use it through their financial institution’s mobile app or online banking experience, and we believe this is the best place for Zelle transactions to occur,» Zelle said in an October 2024 press release. 

In December, Zelle was in the spotlight when the Consumer Financial Protected Bureau sued the company and three of the largest US banks for failing to protect consumers from widespread fraud on the peer-to-peer payment network. The lawsuit has since been dropped.

Other ways to send money digitally

You can still use Zelle through your bank’s app or website if it belongs to the Zelle network, which includes Bank of America, Chase, Wells Fargo, TD Bank, PNC Bank and Citi.

You can also switch to another digital payment app, such as:

  • Apple Wallet
  • Cash App
  • PayPal
  • Venmo

Take some basic precautions when using Zelle or any other digital payment service. These apps are a frequent target for scammers, and Chase Bank has started blocking some Zelle payments it believes could be fraudulent. Only send money to people you know and trust, and watch for red flags like an urgent message claiming to be from your bank or an online ad for concert tickets that seem impossibly cheap.

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