Technologies
2022 Black Friday: Make Sure You Avoid All the Elaborate Scams
Scammers don’t take a break during the holidays. Learn what to watch for to protect yourself.
This story is part of Gift Guide, our year-round collection of the best gift ideas.
Black Friday arrives the day after Thanksgiving — which is Nov. 25 this year. It’ll be a day filled with deals on items like headphones and TVs, but with all that potential money flowing from customers to stores, cybercriminals are unfortunately looking to steal some of it.
Scammers work year round, but they turn up their efforts during the high-spending holiday season to exploit the spirit of giving.
The scams range far and wide — as retailers like Amazon, Best Buy and Walmart roll out deals over the holidays, fraudsters create elaborate websites to trick you into spending money on products you’ll never receive. You may receive text messages or emails claiming you’re eligible for a refund for an item you never purchased, just so thieves can get your credit card information. You might even be enticed into donating to a charity that provides homes for abandoned puppies — only to find out it doesn’t actually exist.
Scams come in all shapes and sizes, but there are always red flags to help spot them. Here’s what you need to know about Black Friday scams and how to avoid becoming a victim this holiday season.
For more about security and privacy this holiday season, check out how to protect yourself from identity theft, how to protect your phone app privacy, and the most common cryptocurrency scams.
Fake websites and fraudulent apps go ‘phishing’
In a phishing scheme, the goal is for hackers to get their hands on your personal information, like your credit card number, social security or account password. Pretending to be a large retail corporation, the fraudsters send out an official-looking email or text message, usually with a link to a fraudulent website designed to look just like a legitimate site.
Researchers at security firm Avanan discovered that hackers were sending out spoofed Amazon order notification emails. The email resembled your run-of-the-mill order confirmation, except that the order is false and the charge is significant.
Naturally, if you believe you’re being charged for a substantial amount, you would want to reach out to Amazon. But in this instance, if you use the link in the phishing email to get in contact, you’ll be redirected to a fake Amazon webpage with a false phone number to dial. If you call, the fraudsters won’t initially pick up, but they’ll soon call back, asking you to provide your card number, expiration date and CVV to «cancel the order.» And just like that, they’ve got your information.
These types of attacks are commonplace throughout the year, but expect a surge in messages claiming to be from Amazon, Best Buy, Walmart, Target or other large retailers during the holidays.
If you receive an email asking you to update your payment method or requesting other personal information, contact the company’s help desk to make sure the email is legit before you do anything else.
Other ways to identify a phishing email, according to the Federal Trade Commission and StaySafeOnline.org, include:
- The sender’s email address looks almost right but contains extra characters or misspellings.
- There are misspellings or bad grammar either in the subject line or anywhere in the body.
- They address you with generic terms («Mr.» or «Ms.» or «Dear Customer») instead of by name.
- The message warns that you need to take immediate action and asks you to click a link and enter personal details, especially payment information.
- The messages promise a refund, coupons or other freebies.
- The company logo in the email looks low-quality or just plain wrong.
Credit card skimming goes all-digital
You’ve seen it in movies. A hacker places an object over a card reader, disguised to look like part of the ATM, and then waits for people to swipe their cards. A day or week later, the thief takes the object — known as a skimmer — back and collects the mountain of stolen card information stored inside, which they can then use to make purchases, withdraw money and more.
Instead of using physical hardware to steal payment card numbers, hackers can insert malicious code directly on a website to do the same thing as traditional skimming, but with online payment information instead.
Regarding e-skimming incidents — sometimes called Magecart attacks after the name of the software used — Tim Mackey, principal security strategist for Synopsis, a digital security company, warns, «There isn’t an obvious way for the average person to be able to identify if or when a website has been compromised. The only potential tell-tale sign might be that the website itself doesn’t quite look ‘right.'»
Mackey suggests a few strategies you can can use to protect yourself:
- Don’t save your credit card information on retail sites.
- If possible use a third-party payment method like Apple Pay, Google Wallet or PayPal.
- Enable purchase alerts on all your credit cards.
- Disable international purchases on all credit cards.
- Only make purchases over your home network or cellular network, never on a public Wi-Fi where your payment could be intercepted.
Avoid the ‘Secret Sister’ gift exchange — it’s a pyramid scheme
Originating on Facebook, this sketchy gift exchange among internet strangers plays off the popular workplace practice of «Secret Santa,» a game where each person in a group buys a present for one other randomly selected group member, without the gift-giver revealing their identity.
Instead, in Secret Sister, it’s a pyramid scheme dressed up in holiday clothes, according to the Better Business Bureau. The «Secret Sister» exchange invitation promises you’ll receive about $360 worth of gifts after purchasing and mailing a $10 gift for someone else. A variation includes swapping bottles of wine. And there’s even «Secret Santa Dog,» in which you gift money to a «secret dog.»
Unfortunately, bad math hasn’t stopped this scam from resurfacing year after year. If you fall for it, you’ll probably be out 10 bucks when you don’t receive any gifts in return. You might lose personal details too, because the scam involves sending your name, email address and phone number to people you’ve never met in person.
The Better Business Bureau recommends you deal with any request to become a Secret Sister by ignoring it — do not give your personal details to online strangers. You can also report the invitation to Facebook or whichever social network you were approached on.
Your donations might be going to a ‘faux charity’
During the holiday season, it’s not uncommon to give back to the community. In fact, nonprofit organizations typically see an increase during the fall. The last three months of the year make up 36% of all charitable giving during the year, according to Blackbaud Institute, which creates fundraising applications.
Unfortunately, scammers take advantage of this generosity to make a bundle for themselves.
The way these charity fraud scams typically work are by impersonating other successful charities. And it’s no wonder they work: The scammers come up with real-sounding charity names, create credible websites, run successful social media campaigns — and they’re persistent.
Scammers typically call you using local phone numbers, which give you a false sense of security. However, it’s incredibly easy to spoof an area code. Next they’ll make their pitch, and it’ll be a good one. It will tug at your heart-strings, but they’ll never actually specify how they’ll help. And they may even claim that you’ve made a donation before, and suggest that you make another, and that if you do, it’ll be tax-deductible. And it’ll all be a lie.
If you get a call from a charity and sense some red flags, the AARP and FTC suggest that you do the following:
- Do your research. Use a watchdog like CharityWatch to get more information about a charity and learn how credible it is. Or use Google.
- Pay close attention to the charity name and website. False charities like to mimic other popular charities. If it seems too close in name to another, it might not be real.
- Keep track of your donations. Even if you accidentally donate to a scammer, you need to ensure that the donation isn’t recurring.
- Don’t give away all your personal information. Of course it’s normal to provide your card information, but don’t do the same with your Social Security number or bank account number.
- Don’t make a cash donation. Unless you’re certain about a charity’s credibility, don’t give away cash, gift cards, or cryptocurrency.
For any charitable donations that you make, you can also use the IRS tax-exempt organization search tool to make sure that the charity you’re contributing to is legitimate and that your gift can be deducted on your income tax return.
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Technologies
This $20K Humanoid Robot Promises to Tidy Your Home. But There Are Strings Attached
The new Neo robot from 1X is designed to do chores. It’ll need help from you — and from folks behind the curtain.
It stands 5 feet, 6 inches tall, weighs about as much as a golden retriever and costs near the price of a brand-new budget car.
This is Neo, the humanoid robot. It’s billed as a personal assistant you can talk to and eventually rely on to take care of everyday tasks, such as loading the dishwasher and folding laundry.
Neo doesn’t work cheap. It’ll cost you $20,000. And even then, you’ll still have to train this new home bot, and possibly need a remote assist as well.
If that sounds enticing, preorders are now open (for a mere $200 down). You’ll be signing up as an early adopter for what Neo’s maker, a California-based company called 1X, is calling a «consumer-ready humanoid.» That’s opposed to other humanoids under development from the likes of Tesla and Figure, which are, for the moment at least, more focused on factory environments.
Neo is a whole order of magnitude different from robot vacuums like those from Roomba, Eufy and Ecovacs, and embodies a long-running sci-fi fantasy of robot maids and butlers doing chores and picking up after us. If this is the future, read on for more of what’s in store.
Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.
What the Neo robot can do around the house
The pitch from 1X is that Neo can do all manner of household chores: fold laundry, run a vacuum, tidy shelves, bring in the groceries. It can open doors, climb stairs and even act as a home entertainment system.
Neo appears to move smoothly, with a soft, almost human-like gait, thanks to 1X’s tendon-driven motor system that gives it gentle motion and impressive strength. The company says it can lift up to 154 pounds and carry 55 pounds, but it is quieter than a refrigerator. It’s covered in soft materials and neutral colors, making it look less intimidating than metallic prototypes from other companies.
The company says Neo has a 4-hour runtime. Its hands are IP68-rated, meaning they’re submersible in water. It can connect via Wi-Fi, Bluetooth and 5G. For conversation, it has a built-in LLM, the same sort of AI technology that powers ChatGPT and Gemini.
The primary way to control the Neo robot will be by speaking to it, just as if it were a person in your home.
Still, Neo’s usefulness today depends heavily on how you define useful. The Wall Street Journal’s Joanna Stern got an up-close look at Neo at 1X’s headquarters and found that, at least for now, it’s largely teleoperated, meaning a human often operates it remotely using a virtual-reality headset and controllers.
«I didn’t see Neo do anything autonomously, although the company did share a video of Neo opening a door on its own,» Stern wrote last week.
1X CEO Bernt Børnich told her that Neo will do most things autonomously in 2026, though he also acknowledged that the quality «may lag at first.»
The company’s FAQ says that for any chore request Neo doesn’t know how to accomplish, «you can schedule a 1X Expert to guide it» to help the robot «learn while getting the job done.»
What you need to know about Neo and privacy
Part of what early adopters are signing up for is to let Neo learn from their environment so that future versions can operate more independently.
That learning process raises privacy and trust questions. The robot uses a mix of visual, audio and contextual intelligence — meaning it can see, hear and remember interactions with users throughout their homes.
«If you buy this product, it is because you’re OK with that social contract,» Børnich told the Journal. «It’s less about Neo instantly doing your chores and more about you helping Neo learn to do them safely and effectively.»
Neo’s reliance on human operation behind the scenes prompted a response from John Carmack, a computer industry luminary known for his work with VR systems and the lead programmer of classic video games including Doom and Quake.
«Companies selling the dream of autonomous household humanoid robots today would be better off embracing reality and selling ‘remote operated household help’,» he wrote in a post on the X social network (formerly Twitter) on Monday.
1X says it’s taking steps to protect your privacy: Neo listens only when it recognizes it’s being addressed, and its cameras will blur out humans. You can restrict Neo from entering or viewing specific areas of your home, and the robot will never be teleoperated without owner approval, the company says.
But inviting an AI-equipped humanoid to observe your home life isn’t a small step.
The first units will ship to customers in the US in 2026. There is a $499 monthly subscription alternative to the $20,000 full-purchase price, though that will be available at an unspecified later date. A broader international rollout is promised for 2027.
Neo’s got a long road ahead of it to live up to the expectations set by Rosie the Robot in The Jetsons way back when. But this is no Hanna-Barbera cartoon. What we’re seeing now is a much more tangible harbinger of change.
Technologies
I Wish Nintendo’s New Switch 2 Zelda Game Was an Actual Zelda Game
Hyrule Warriors: Age of Imprisonment has great graphics, a great story and Zelda is actually in it. But the gameplay makes me wish for another true Zelda title instead.
I’ve never been a Hyrule Warriors fan. Keep that in mind when I say that Nintendo’s new Switch 2-exclusive Zelda-universe game has impressed me in several ways, but the gameplay isn’t one of them. Still, this Zelda spinoff has succeeded in showing off the Switch 2’s graphics power. Now can we have a true Switch 2 exclusive Zelda game next?
The upgraded graphics in Tears of the Kingdom and Breath of the Wild has made the Switch 2 a great way to play recent Zelda games, which had stretched the Switch’s capabilities to the limit before. And they’re both well worth revisiting, because they’re engrossing, enchanting, weird, epic wonders. Hyrule Warriors: Age of Imprisonment, another in the Koei-Tecmo developed spinoff series of Zelda-themed games, is a prequel to Tears of the Kingdom. It’s the story of Zelda traveling back in time to ancient Hyrule, and the origins of Ganondorf’s evil. I’m here for that, but a lot of hack and slash battles are in my way.
A handful of hours in, I can say that the production values are wonderful. The voices and characters and worlds feel authentically Zelda. I feel like I’m getting a new chapter in the story I’d already been following. The Switch 2’s graphics show off smooth animation, too, even when battles can span hundreds of enemies.
But the game’s central style, which is endless slashing fights through hordes of enemies, gets boring for me. That’s what Hyrule Warriors is about, but the game so far feels more repetitive than strategic. And I just keep button-mashing to get to the next story chapter. For anyone who’s played Hyrule Warriors: Age of Calamity, expect more of the same, for the most part.
I do like that the big map includes parts in the depths and in the sky, mirroring the tri-level appeal of Tears of the Kingdom. But Age of Calamity isn’t a free-wandering game. Missions open up around the map, each one opening a contained map to battle through. Along the way, you unlock an impressive roster of Hyrule characters you can control.
As a Switch 2 exclusive to tempt Nintendo fans to make the console upgrade, it feels like a half success. I admire the production values, and I want to keep playing just to see where the story goes. But as a purchase, it’s a distant third to Donkey Kong Bananza and Mario Kart World.
Hyrule Warriors fans, you probably know what you’re probably in for, and will likely get this game regardless. Serious Zelda fans, you may enjoy it just for the story elements alone.
As for me? I think I’ll play some more, but I’m already sort of tuning the game out a bit. I want more exploration, more puzzles, more curiosity. This game’s not about that. But it does show me how good a true next-gen Zelda could be on the Switch 2, whenever Nintendo decides to make that happen.
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