Technologies

Social Media Should Censor Itself, Without Government Intervention, Most Americans Say

New polling from the firm Ipsos finds that most Americans worry about bad behavior on social media, and want companies to act.

Social media is getting under our skin, and new polling data shows that Americans want tech companies to fix it.

Surveys released by polling firm Ipsos on Monday show that a majority of Americans support content moderation on social networks, including putting warning labels on misinformation, deleting incitements to violence and suspending or banning offending accounts. Only 19% of Americans believe tech companies should do nothing and allow incitements to violence to be posted. Even fewer people, just 17%, believe social media companies should do nothing and allow posts containing misinformation or bullying.

«Basically, public opinion is giving license to tech companies to curate themselves,» said Cliff Young, president of US Public Affairs at Ipsos. He added that another Ipsos poll found that Americans don’t support government intervention with social media content. «What we see across the board is support for self-action» by tech companies, he said.

The Ipsos data, based on about 200 questions asked in eight polls over the past year and made available to the wider public Monday, offers an unusually clear indication of what Americans want social media companies to do about bad behavior on their platforms.

For much of the last decade, politicians, tech executives and people using the internet have argued about how much social media companies like Facebook, Twitter, Google’s YouTube and TikTok should moderate their platforms. Companies that track hate groups say the companies aren’t aggressively pulling down enough posts, while many politicians, including former President Donald Trump, say tech companies have gone too far.

In some cases, conservative politicians, including Florida Gov. Ron DeSantis and Texas Gov. Greg Abbott, have signed new laws aimed at punishing social media companies for «wrongful censorship» on their platforms. Though many of those efforts have struggled amid constitutional arguments in the courts, some of the loudest voices in American politics have made clear they believe big tech companies shouldn’t moderate potentially hateful, bullying or incendiary political speech.

Shortly after the US Capitol riots on Jan. 6 last year, tech companies including Twitter, Facebook and YouTube removed Trump and some of his most vocal advocates from their platforms. They cited concerns that Trump’s months long campaign of bullying, threats and lies about his election loss had sparked the carnage that left five people dead, including a Capitol Police officer. Trump has since released many statements denying his culpability, arguing instead that tech companies had acted wrongly. Trump’s actions related to the Jan. 6 riot led to his second impeachment by the US House of Representatives, and they’re a focal point for a bipartisan congressional commission investigating the event.

Young, at Ipsos, said the Capitol riots were a key moment when many Americans began to reexamine social media’s role in their lives.

Indeed, older polls from the Pew Research Center showed that before the 2020 election and 2021 riot, Americans were much more split about how to treat tech. A 2019 study by Pew found that 77% of Democrats thought social mediacompanies «have a responsibility to remove offensive content from theirplatforms.» By comparison, about 52% of Republicans had the sameview back then.

Fast-forward to 2021, when Ipsos polling performed in the months after the Capitol riots indicated that more Americans in both parties want tech companies to curb bad behavior online. «This was an inflection point for decision makers wanting to better understand the relationship between society and tech,» Young said.

Nuanced but similar views

Tech companies are among the most profitable, most valuable and most powerful businesses in the world. They’re also front of mind for many Americans, who rate disinformation, conspiracy theories, social media-driven radicalization and hacking above other big issues, like racism and the climate crisis. More than 79% of respondents to one Ipsos poll, in September, said they were concerned with at least one of those tech issues, roughly tying with «crime and public safety» and «the economy and jobs.»

Ipsos data also found that Republicans, Democrats and independents largely agreed on the importance of these issues, with hacking, malware and data breaches scoring among the top three concerns from all three groups.

Additionally, Ipsos surveys found that Americans largely understand the difference between social media companies and other tech giants, with 88% saying search engines and the ability to find things on the internet improved their lives, while only 45% felt the same about social media. When discussing specific companies, respondents saying they’re Republican or independent overall had a negative view of Facebook and Twitter, while less than 15% of Democrats viewed either company favorably. Google, Amazon, Microsoft and Apple were all viewed more favorably, Ipsos data showed.

Technologies

Today’s NYT Strands Hints, Answers and Help for Oct. 23 #599

Here are hints and answers for the NYT Strands puzzle for Oct. 23, No. 599.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

Today’s NYT Strands puzzle might be Halloween-themed, as the answers are all rather dangerous. Some of them are a bit tough to unscramble, so if you need hints and answers, read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: Please don’t eat me!

If that doesn’t help you, here’s a clue: Remember Mr. Yuk?

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

POND, NOON, NODE, BALE, SOCK, LOVE, LOCK, MOCK, LEER, REEL, GLOVE, DAIS, LEAN, LEAD, REEL

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

AZALEA, HEMLOCK, FOXGLOVE, OLEANDER, BELLADONNA

Today’s Strands spangram

Today’s Strands spangram is POISONOUS. To find it, look for the P that is the first letter on the far left of the top row, and wind down and across.

Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for Oct. 23, #395

Here are hints and the answers for the NYT Connections: Sports Edition puzzle for Oct. 23, No. 395.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.

Today’s Connections: Sports Edition has one of those crazy purple categories, where you wonder if anyone saw the connection, or if people just put that grouping together because only those four words were left. If you’re struggling but still want to solve it, read on for hints and the answers.

Connections: Sports Edition is published by The Athletic, the subscription-based sports journalism site owned by The Times. It doesn’t show up in the NYT Games app but appears in The Athletic’s own app. Or you can play it for free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Fan noise.

Green group hint: Strategies for hoops.

Blue group hint: Minor league.

Purple group hint: Look for a connection to hoops.

Answers for today’s Connections: Sports Edition groups

Yellow group: Sounds from the crowd.

Green group: Basketball offenses.

Blue group: Triple-A baseball teams.

Purple group: Ends with a basketball stat.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is sounds from the crowd. The four answers are boo, cheer, clap and whistle.

The green words in today’s Connections

The theme is basketball offenses. The four answers are motion, pick and roll, Princeton and triangle.

The blue words in today’s Connections

The theme is triple-A baseball teams. The four answers are Aces, Jumbo Shrimp, Sounds and Storm Chasers.

The purple words in today’s Connections

The theme is ends with a basketball stat. The four answers are afoul, bassist, counterpoint and sunblock.

Technologies

Amazon’s Delivery Drivers Will Soon Wear AI Smart Glasses to Work

The goal is to streamline the delivery process while keeping drivers safe.

Amazon announced on Wednesday that it is developing new AI-powered smart glasses to simplify the delivery experience for its drivers. CNET smart glasses expert Scott Stein mentioned this wearable rollout last month, and now the plan is in its final testing stages.

The goal is to simplify package delivery by reducing the need for drivers to look at their phones, the label on the package they’re delivering and their surroundings to find the correct address.

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

A heads-up display will activate as soon as the driver parks, pointing out potential hazards and tasks that must be completed. From there, drivers can locate and scan packages, follow turn-by-turn directions and snap a photograph to prove delivery completion without needing to take out their phone.

The company is testing the glasses in select North American markets.

Watch: See our Instagram post with a video showing the glasses

A representative for Amazon didn’t immediately respond to a request for comment.

To fight battery drain, the glasses pair with a controller attached to the employee’s delivery vest, allowing them to replace depleted batteries and access operational controls. The glasses will support an employee’s eyeglass prescription. An emergency button will be within reach to ensure the driver’s safety.

Amazon is already planning future versions of the glasses, which will feature «real-time defect detection,» notifying the driver if a package was delivered to the incorrect address. They plan to add features to the glasses to detect if pets are in the yard and adjust to low light.