Technologies
Microsoft promises to change toxic work culture at Activision Blizzard
The tech giant knows it is facing turmoil within its new acquisition.

Over the past couple years, employees’ public accounts of toxic work environments have led to reckonings around Silicon Valley and promises from management to be better. On Tuesday, Microsoft made a similar pledge, though not for itself. The tech giant pointed to the litany of abuse and harassment allegations at its latest acquisition target, game maker Activision Blizzard, and promised that behavior would no longer be tolerated.
Amid Microsoft’s announced plans to buy Activision Blizzard for the eye-popping amount of nearly $69 billion in cash, the tech giant’s leaders spoke the usual pomp about how important the deal was. Microsoft would be bolstering its already enormous Xbox video game division with the teams behind some of the most popular franchises in the world, including the online battle games Overwatch and Call of Duty, as well as the fantasy behemoth World of Warcraft and mobile mainstay Candy Crush.
But Microsoft CEO Satya Nadella also quickly pivoted to acknowledge that he isn’t just buying a company and its brands. Microsoft will also be taking over a sprawling organization under intense scrutiny over public claims of harassment, discrimination and more, all tolerated for years in an alleged «bro culture» atmosphere. On a conference call with investors shortly after announcing the purchase, Nadella discussed how he’s changed Microsoft’s cutthroat ways and how his lieutenant Phil Spencer would do the same with Activision Blizzard.
«The culture of our organization is my No. 1 priority,» Nadella said during his introductory remarks. «This means we must continuously improve the lived experience of our employees and create an environment that allows us to constantly drive everyday improvement in our culture.»
In doing so, he effectively promised to turn around a company that, while successful, is engulfed in scandal. «We are supportive of the goals and the work Activision Blizzard is doing and we also recognize that after the close, we will have significant work to do in order to continue to build a culture where everyone can do their best work,» he said in a thinly veiled criticism of past leadership. «It requires consistency, commitment, and leadership that not only talks the talk but walks the walk.»
It’s a tall order for Microsoft and Nadella to take on. But those who’ve watched his work say he and his lieutenants may be among the best suited to pull it off. And that’s in part because of how much Microsoft itself has changed.
Just a decade ago, Microsoft was seen largely as a monopolistic force in the computer world, reinforced through its toxic work culture. The company’s ruthlessness both inside and out were so widely documented over the years that a cartoonist once drew an organizational chart depicting Microsoft’s divisions as warring gangs pointing guns at one another. And when Google went public in 2004, it established a corporate ethos that became as much mantra as it was a referendum on Microsoft: «Don’t be evil.«
In 2014, shortly after Nadella was appointed as Microsoft’s third CEO, he set about for a fix. In his book Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone, Nadella described how he’d inherited a senior leadership team that was «more like a group of individuals» operating in silos. He asked each to read Marshall Rosenberg’s Nonviolent Communication, a guide to building compassion in organizations. Over time, he said, executives grilled and sniped at each other less, and supported one another more.
Nadella still stumbled, famously giving an «inarticulate» answer in 2014 when asked for advice for women seeking a raise while he was being interviewed on stage at the Grace Hopper Celebration for women in tech. Four years later, when CNET Editor-in-Chief Connie Guglielmo asked him to try again, Nadella said people need to advocate for themselves and find allies who won’t accept the status quo. He also said it’s on leaders, like him, to listen to those advocates.
With Activision Blizzard, Nadella said he’ll rely on Spencer, head of Microsoft Gaming and the Xbox division. Nadella described Spencer as having «demonstrated leadership driving both gaming business success as well as cultural change.» Activision Blizzard CEO Bobby Kotick, who was accused in a blockbuster Wall Street Journal investigation of having at times ignored, covered up and even participated in bad behavior at the company, told employees in a conference call published by the Washington Post Thursday that he will remain in his job until the deal closes in June 2023 and any longer Microsoft wishes him to stay.
The Activision Blizzard King Workers Alliance, which helped organize walkouts and protests over the past six months, tweeted a statement saying its efforts wouldn’t end with Microsoft’s acquisition.
«We remain committed to fighting for workplace improvements and the rights of our employees regardless of who is financially in control of the company,» the group tweeted Tuesday. «Whatever the leadership structure of the company, we will continue our push to #EndAbuseInGaming.»
Microsoft and Activision declined to make executives available for comment.
Under pressure
In an odd way, Activision Blizzard’s cultural issues appear to have driven the company into Microsoft’s hands. Activision Blizzard’s stock was floating near all-time highs last year until July, when it was sued by the California Department of Fair Employment and Housing, which accused the gaming giant of discriminating against its female workforce and fomenting a toxic work culture. The suit quickly triggered public letters from employees that criticized the company’s leadership, followed by employee walkouts and online activism.
Kotick, according to the Journal’s reporting, was aware of many of the issues outlined in the suit but reportedly failed to inform the company’s board of directors of «everything he knew,» including a 2018 settlement with a former employee at one of Activision’s studios who was allegedly raped by a supervisor. Kotick at the time said the Journal’s article «paints an inaccurate and misleading view of our company, of me personally, and my leadership,» a sentiment repeated by the company’s spokespeople.
Still, investors were unconvinced, pushing the company’s stock down as much as 40% before Microsoft’s purchase was made public, for the same $95 per share that the stock was worth just a year ago.
Carolina Milanesi, an analyst at Creative Strategies who’s watched Microsoft’s moves closely over the years, noted how often Microsoft discussed culture throughout its announcements on Tuesday, both by Nadella and Spencer, the latter of whom said, «We believe firmly that the great teams at Activision Blizzard have their best work in front of them, and we’re looking forward to making sure they feel supported, safe and engaged in every aspect of their work going forward.»
The focus on culture was «spot on,» Milanesi said. «The problem was with management, not the employees,» she added. «You get rid of management and put the employees in a good environment.»
Microsoft also published headshots of its gaming division’s leadership in connection with the announcement, and Milanesi noted that half the roles were filled by women and reflected racial diversity as well, an unusual sight in tech land. «I don’t think it would have been a possibility for them to keep the old management on» at Activision, she said. «Especially how employees responded, clearly it wasn’t good for the company.»
Though Kotick may not become a Microsoft employee, he will be paid a generous sum. His stock holdings alone will be worth nearly $400 million.
New game
Whether Microsoft can right Activision’s ship is still an open question, even if its executives so far have «talked the talk,» as Nadella noted. It may help that Microsoft has faced its own reckonings over the years, both in a 2015 class action discrimination suit and again in 2019 when employees protested its own «boys club» culture.
Microsoft’s HR head, Kathleen Hogan, wrote to employees following the 2019 revelations that she was «appalled and sad to hear» about their experiences and agreed that these problems must be resolved as a company. Microsoft shared the email publicly, in which Hogan said, «We must do better.»
So far, it appears Microsoft’s made headway. Nine out of 10 employees who left reviews on Glassdoor said they’d recommend working at Microsoft to a friend, and 97% approved of Nadella’s work as CEO.
«The deal and a renewed commitment to culture should enable Activision Blizzard to eventually move beyond the in-house issues that have surfaced,» Wedbush Securities analyst Michael Pachter wrote in a message to investors after Microsoft’s announcement. «We think that Microsoft’s intolerance of workforce discrimination and harassment will overwhelm any issues that remain at Activision.»
One other thing that may help is Microsoft’s corporate mission. The tech giant’s taken clear stands on not just harassment but also human rights and other global and political issues that many game companies have either avoided or outright mishandled. Activision Blizzard itself was harshly criticized for its reaction against a competitive gamer who expressed support for democratic protests in Hong Kong in 2019.
«Many executives from the games industry have always been on the fringes and haven’t had to think much about these things,» said Joost van Dreunen, a professor at NYU Stern School of Business and author of the book One Up: Creativity, Competition, and the Global Business of Video Games. «Microsoft has these questions answered. They know their place, and they have it thought through.»
To him, Microsoft also appears to be walking the walk of its Xbox division’s «for everyone» mantra, from its efforts to take on harassment in the gaming community to initiatives like its Xbox Adaptive Controller for disabled players.
«You don’t see that as much at Activision,» he said. At least not yet.
Technologies
T-Mobile Hikes Late-Payment Charge Amid Other Recent Billing Changes
T-Mobile encourages customers to use autopay by offering monthly discounts.

T-Mobile is increasing the fee it charges customers who pay their bills late. Starting Nov. 1, the carrier will raise its late payment fee from $7 to $10, according to updated billing disclosures sent to customers and first reported by The Mobile Report.
The company says the fee will now be the greater of $10 or 5% of the customer’s monthly bill, depending on state regulations. The move represents a roughly 43% increase in the minimum charge and brings T-Mobile more in line with what rival carriers like AT&T and Verizon already assess for overdue payments.
A representative for T-Mobile did not immediately respond to a request for comment.
Read more: T-Mobile Is the New Mobile Network Champ. I Got a Behind-the-Scenes View Into How It Got There
The higher late fee could hit customers with smaller monthly plans the hardest, especially those who don’t use autopay, which is an option T-Mobile promotes by offering monthly discounts. The policy change continues a broader trend of wireless providers tightening payment terms and nudging subscribers toward automated billing as part of cost-control and retention strategies.
T-Mobile has not commented on the reason for the increase, but the change follows other recent billing and plan adjustments as the company continues to streamline operations after its merger with Sprint and amid rising operational costs.
Read more: My First Look at T-Mobile’s Unique Starlink T-Satellite Service Made Me Head Far From Home
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Technologies
It’s Easy to Get Free Extended Security Updates for Windows 10. Just Do This One Thing
Windows 10 support ends on Oct 14. Here’s how to keep access to Windows 10 security updates without spending a dime.

The era of Windows 10 support ends on Oct.14. After more than a decade, Microsoft is prioritizing updates for the most current OS, Windows 11, and stopping security updates for Windows 10.
If updating to Windows 11 isn’t an option, you can snag a year of extended security updates for the prior OS for $30. If you’re on a budget, there’s a free option that will let you keep extended security updates for a year. You’ll just be required to connect your OneDrive account and enable cloud backup.
Getting free updates on Windows 10, which was released more than a decade ago in July 2015, is a pretty big deal. As the most widely used Windows OS, it accounts for just over 53% of installs as of May 2025. Millions of people would be left without security support unless they upgrade. The cloud backup option gives users a choice without costing money.
The only potential issue is OneDrive. Anyone with a Microsoft account gets up to 5GB of storage for free. However, as The Verge points out, some backups may exceed this limitation, requiring users to purchase a monthly or yearly plan. At $2 a month for 100GB of cloud storage, a year of OneDrive still costs less than the $30 for a year of additional security updates, but it may still cause frustration among some customers.
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How to get Windows 10 security updates for free
Per Microsoft’s blog post, there are now three options for those who want to stay on Windows 10 and still receive security updates:
- Use Windows Backup to sync settings to the cloud via OneDrive.
- Redeem 1,000 Microsoft Rewards points. Redeeming those points can buy you one year of security updates.
- Pay $30 for the Extended Security Updates program.
These options are available now. Microsoft began offering its Extended Security Updates program in July. Signing up for this option will guarantee updates until Oct. 13, 2026, although businesses will have the option to purchase up to three years of additional updates. So, this isn’t a long-term solution, but rather gives you more time to upgrade to Windows 11.
It’s been an uphill battle for Microsoft, as people have been reluctant to upgrade their existing hardware. There are myriad differences between the two operating systems, but Microsoft’s string of unpopular decisions, along with Windows 11 compatibility issues, have kept the prior-generation OS around a lot longer than it normally would.
Technologies
Microsoft: No, Xbox Hardware Isn’t Disappearing from Target and Walmart
Microsoft and Target counter rumors that spread over the weekend about retailers removing Xbox hardware from stores.

Microsoft is reassuring gamers that Xbox hardware, including game consoles and accessories, isn’t going away at major retailers, including Target and Walmart. And one of those retailers, Target, has also confirmed that there’s no truth to rumors about the end of Xbox hardware availability in its stores.
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Rumors swirled over the weekend amid a recent Xbox Game Pass Ultimate price hike and news that Costco would no longer be selling Xbox hardware. A clearance sale from Sam’s Club on Xbox consoles also fueled more speculation.
Read more: The 20 Best Xbox Games Right Now
The rumors caught fire over the weekend on Reddit, with Xbox subreddit users posting images and stories alleging that, according to at least one Target employee, the chain would stop selling Xbox hardware.
«Target and Walmart, among other retailers, remain committed partners for Xbox consoles, accessories, and games,» a Microsoft representative said in a statement.
Target also issued its own statement. «We continue to sell Xbox consoles, games and accessories, both in-stores and on Target.com,» the statement read. «Select items are currently not showing up on Target.com because they are sold out, but once available again, consumers will see them on Target.com.»
A representative for Walmart did not immediately respond to a request for comment.
Microsoft has raised its Xbox console prices twice this year due to tariffs.
Earlier this month, Microsoft issued a separate statement that said it’s continuing to invest in the future of its first-party console business. The company pointed to a multi-year deal with tech hardware maker AMD that was announced in June.
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