Technologies

Microsoft promises to change toxic work culture at Activision Blizzard

The tech giant knows it is facing turmoil within its new acquisition.

Over the past couple years, employees’ public accounts of toxic work environments have led to reckonings around Silicon Valley and promises from management to be better. On Tuesday, Microsoft made a similar pledge, though not for itself. The tech giant pointed to the litany of abuse and harassment allegations at its latest acquisition target, game maker Activision Blizzard, and promised that behavior would no longer be tolerated.

Amid Microsoft’s announced plans to buy Activision Blizzard for the eye-popping amount of nearly $69 billion in cash, the tech giant’s leaders spoke the usual pomp about how important the deal was. Microsoft would be bolstering its already enormous Xbox video game division with the teams behind some of the most popular franchises in the world, including the online battle games Overwatch and Call of Duty, as well as the fantasy behemoth World of Warcraft and mobile mainstay Candy Crush.

But Microsoft CEO Satya Nadella also quickly pivoted to acknowledge that he isn’t just buying a company and its brands. Microsoft will also be taking over a sprawling organization under intense scrutiny over public claims of harassment, discrimination and more, all tolerated for years in an alleged «bro culture» atmosphere. On a conference call with investors shortly after announcing the purchase, Nadella discussed how he’s changed Microsoft’s cutthroat ways and how his lieutenant Phil Spencer would do the same with Activision Blizzard.

«The culture of our organization is my No. 1 priority,» Nadella said during his introductory remarks. «This means we must continuously improve the lived experience of our employees and create an environment that allows us to constantly drive everyday improvement in our culture.»

In doing so, he effectively promised to turn around a company that, while successful, is engulfed in scandal. «We are supportive of the goals and the work Activision Blizzard is doing and we also recognize that after the close, we will have significant work to do in order to continue to build a culture where everyone can do their best work,» he said in a thinly veiled criticism of past leadership. «It requires consistency, commitment, and leadership that not only talks the talk but walks the walk.»

It’s a tall order for Microsoft and Nadella to take on. But those who’ve watched his work say he and his lieutenants may be among the best suited to pull it off. And that’s in part because of how much Microsoft itself has changed.

Just a decade ago, Microsoft was seen largely as a monopolistic force in the computer world, reinforced through its toxic work culture. The company’s ruthlessness both inside and out were so widely documented over the years that a cartoonist once drew an organizational chart depicting Microsoft’s divisions as warring gangs pointing guns at one another. And when Google went public in 2004, it established a corporate ethos that became as much mantra as it was a referendum on Microsoft: «Don’t be evil.«

In 2014, shortly after Nadella was appointed as Microsoft’s third CEO, he set about for a fix. In his book Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone, Nadella described how he’d inherited a senior leadership team that was «more like a group of individuals» operating in silos. He asked each to read Marshall Rosenberg’s Nonviolent Communication, a guide to building compassion in organizations. Over time, he said, executives grilled and sniped at each other less, and supported one another more.

Nadella still stumbled, famously giving an «inarticulate» answer in 2014 when asked for advice for women seeking a raise while he was being interviewed on stage at the Grace Hopper Celebration for women in tech. Four years later, when CNET Editor-in-Chief Connie Guglielmo asked him to try again, Nadella said people need to advocate for themselves and find allies who won’t accept the status quo. He also said it’s on leaders, like him, to listen to those advocates.

With Activision Blizzard, Nadella said he’ll rely on Spencer, head of Microsoft Gaming and the Xbox division. Nadella described Spencer as having «demonstrated leadership driving both gaming business success as well as cultural change.» Activision Blizzard CEO Bobby Kotick, who was accused in a blockbuster Wall Street Journal investigation of having at times ignored, covered up and even participated in bad behavior at the company, told employees in a conference call published by the Washington Post Thursday that he will remain in his job until the deal closes in June 2023 and any longer Microsoft wishes him to stay.

The Activision Blizzard King Workers Alliance, which helped organize walkouts and protests over the past six months, tweeted a statement saying its efforts wouldn’t end with Microsoft’s acquisition.

«We remain committed to fighting for workplace improvements and the rights of our employees regardless of who is financially in control of the company,» the group tweeted Tuesday. «Whatever the leadership structure of the company, we will continue our push to #EndAbuseInGaming.»

Microsoft and Activision declined to make executives available for comment.

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Under pressure

In an odd way, Activision Blizzard’s cultural issues appear to have driven the company into Microsoft’s hands. Activision Blizzard’s stock was floating near all-time highs last year until July, when it was sued by the California Department of Fair Employment and Housing, which accused the gaming giant of discriminating against its female workforce and fomenting a toxic work culture. The suit quickly triggered public letters from employees that criticized the company’s leadership, followed by employee walkouts and online activism.

Kotick, according to the Journal’s reporting, was aware of many of the issues outlined in the suit but reportedly failed to inform the company’s board of directors of «everything he knew,» including a 2018 settlement with a former employee at one of Activision’s studios who was allegedly raped by a supervisor. Kotick at the time said the Journal’s article «paints an inaccurate and misleading view of our company, of me personally, and my leadership,» a sentiment repeated by the company’s spokespeople.

Still, investors were unconvinced, pushing the company’s stock down as much as 40% before Microsoft’s purchase was made public, for the same $95 per share that the stock was worth just a year ago.

Carolina Milanesi, an analyst at Creative Strategies who’s watched Microsoft’s moves closely over the years, noted how often Microsoft discussed culture throughout its announcements on Tuesday, both by Nadella and Spencer, the latter of whom said, «We believe firmly that the great teams at Activision Blizzard have their best work in front of them, and we’re looking forward to making sure they feel supported, safe and engaged in every aspect of their work going forward.»

The focus on culture was «spot on,» Milanesi said. «The problem was with management, not the employees,» she added. «You get rid of management and put the employees in a good environment.»

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Microsoft also published headshots of its gaming division’s leadership in connection with the announcement, and Milanesi noted that half the roles were filled by women and reflected racial diversity as well, an unusual sight in tech land. «I don’t think it would have been a possibility for them to keep the old management on» at Activision, she said. «Especially how employees responded, clearly it wasn’t good for the company.»

Though Kotick may not become a Microsoft employee, he will be paid a generous sum. His stock holdings alone will be worth nearly $400 million.

New game

Whether Microsoft can right Activision’s ship is still an open question, even if its executives so far have «talked the talk,» as Nadella noted. It may help that Microsoft has faced its own reckonings over the years, both in a 2015 class action discrimination suit and again in 2019 when employees protested its own «boys club» culture.

Microsoft’s HR head, Kathleen Hogan, wrote to employees following the 2019 revelations that she was «appalled and sad to hear» about their experiences and agreed that these problems must be resolved as a company. Microsoft shared the email publicly, in which Hogan said, «We must do better.»

So far, it appears Microsoft’s made headway. Nine out of 10 employees who left reviews on Glassdoor said they’d recommend working at Microsoft to a friend, and 97% approved of Nadella’s work as CEO.

«The deal and a renewed commitment to culture should enable Activision Blizzard to eventually move beyond the in-house issues that have surfaced,» Wedbush Securities analyst Michael Pachter wrote in a message to investors after Microsoft’s announcement. «We think that Microsoft’s intolerance of workforce discrimination and harassment will overwhelm any issues that remain at Activision.»

One other thing that may help is Microsoft’s corporate mission. The tech giant’s taken clear stands on not just harassment but also human rights and other global and political issues that many game companies have either avoided or outright mishandled. Activision Blizzard itself was harshly criticized for its reaction against a competitive gamer who expressed support for democratic protests in Hong Kong in 2019.

«Many executives from the games industry have always been on the fringes and haven’t had to think much about these things,» said Joost van Dreunen, a professor at NYU Stern School of Business and author of the book One Up: Creativity, Competition, and the Global Business of Video Games. «Microsoft has these questions answered. They know their place, and they have it thought through.»

To him, Microsoft also appears to be walking the walk of its Xbox division’s «for everyone» mantra, from its efforts to take on harassment in the gaming community to initiatives like its Xbox Adaptive Controller for disabled players.

«You don’t see that as much at Activision,» he said. At least not yet.

Technologies

If You’re Thinking About Ordering a $20K Home Robot, There’s Something You Need to See First

It’s designed to do your chores, but it’ll need some help from folks behind the curtain.

The robot stands 5 feet, 6 inches tall, weighs about as much as a golden retriever and is nearly the price of a brand-new budget car.

This is Neo, the humanoid robot. It’s billed as a personal assistant you can talk to and eventually rely on to handle everyday tasks, including loading the dishwasher and folding laundry.

Neo doesn’t work cheap. It’ll cost you $20,000. And even then, you’ll still have to train this new home bot, and possibly need a remote assist as well.

If that sounds enticing, preorders are now open (for a mere $200 down). You’ll be signing up as an early adopter for what Neo’s maker, a California-based company called 1X, is calling a «consumer-ready humanoid.» That’s opposed to other humanoids under development from the likes of Tesla and Figure, which are, for the moment at least, more focused on factory environments.

Neo is a whole order of magnitude different from robot vacuums like those from Roomba, Eufy and Ecovacs, and embodies a long-running sci-fi fantasy of robot maids and butlers doing chores and picking up after us. If this is the future, read on for more of what’s in store.

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What the Neo robot can do around the house

The pitch from 1X is that Neo can do all manner of household chores: fold laundry, run a vacuum, tidy shelves, bring in the groceries. It can open doors, climb stairs and even act as a home entertainment system.

Neo appears to move smoothly, with a soft, almost human-like gait, thanks to 1X’s tendon-driven motor system that gives it gentle motion and impressive strength. The company says it can lift up to 154 pounds and carry 55 pounds, but it is quieter than a refrigerator. It’s covered in soft materials and neutral colors, making it look less intimidating than metallic prototypes from other companies.

The company says Neo has a 4-hour runtime. Its hands are IP68-rated, meaning they’re submersible in water. It can connect via Wi-Fi, Bluetooth and 5G. For conversation, it has a built-in LLM, the same sort of AI technology that powers ChatGPT and Gemini.

The primary way to control the Neo robot will be by speaking to it, just as if it were a person in your home.

Still, Neo’s usefulness today depends heavily on how you define useful. The Wall Street Journal’s Joanna Stern got an up-close look at Neo at 1X’s headquarters and found that, at least for now, it’s largely teleoperated, meaning a human often operates it remotely using a virtual-reality headset and controllers.

«I didn’t see Neo do anything autonomously, although the company did share a video of Neo opening a door on its own,» Stern wrote last week.

1X CEO Bernt Børnich told her that Neo will do most things autonomously in 2026, though he also acknowledged that the quality «may lag at first.»

The company’s FAQ says that if there’s a chore request Neo doesn’t know how to accomplish, you can schedule an expert from 1X to help the robot «learn while getting the job done.»

What you need to know about Neo and privacy

Part of what early adopters are signing up for is to allow Neo to learn from their environment, so that future versions can operate more independently.

That learning process raises questions about privacy and trust. The robot uses a mix of visual, audio and contextual intelligence — meaning it can see, hear and remember interactions with users throughout their homes.

«If you buy this product, it is because you’re OK with that social contract,» Børnich told the Journal. «It’s less about Neo instantly doing your chores and more about you helping Neo learn to do them safely and effectively.»

Neo’s reliance on human operation behind the scenes prompted a response from John Carmack, a computer industry luminary known for his work with VR systems and the lead programmer of classic video games, including Doom and Quake.

«Companies selling the dream of autonomous household humanoid robots today would be better off embracing reality and selling ‘remote operated household help’,» he wrote in a post on the X social network on Monday.

1X says it’s taking steps to protect your privacy: Neo listens only when it recognizes it’s being addressed, and its cameras will blur out humans. You can restrict Neo from entering or viewing specific areas of your home, and the robot will never be teleoperated without owner approval, the company says.

But inviting an AI-equipped humanoid to observe your home life isn’t a small step.

The first units are expected to ship to customers in the US in 2026. There is a $499 monthly subscription alternative to the $20,000 full purchase price, although it will be available at an unspecified later date. A broader international rollout is promised for 2027.

Neo’s got a long road ahead of it to live up to the expectations set by Rosie the Robot in The Jetsons way back when. But this is no Hanna-Barbera cartoon. What we’re seeing now is a much more tangible harbinger of change.

Technologies

Relive Your Nintendo Gaming History Across Consoles and Decades Through the New Store App

Among the Nintendo Store app’s features is a list of the games you’ve played and how long you played them.

Nintendo has released a new mobile app for its storefront for iOS and Android, and while the Nintendo Store app does a good job of making it easier to browse and purchase games for the Nintendo Switch and Switch 2, its most compelling feature may be one that lays out your Nintendo gaming history by year.

Buried at the very bottom of your Profile page (you can get to it by tapping the icon with your Mii at the bottom right) is an option called Play Activity. At the top, your Recent Activity will display games you played recently and for how long. But scroll down through All Activity and you’ll find games and console apps stretching back years and years.

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For me, it was a shock to see Wii U and Nintendo 3DS titles I’d forgotten all about, such as a game my daughters enjoyed — Art Academy: Home Studio — and Chibi-Robo! Zip Lash, which I played in 2015 for 10 days. I have no recollection of playing Steel Diver for Nintendo 3DS, but there’s evidence to prove that happened on March 28, 2011.

Why Play Activity matters

If the feature were just nostalgia for nostalgia’s sake, that would be one thing, but for anyone who has a long history across multiple Nintendo console generations, this is good information to have. In an era of remakes and re-releases, it’s helpful to know what games you actually have played before, what console you played them on and whether you spent much time on them. My Play Activity history is littered with games I only played for less than an hour, such as Ridge Racer 3D, and abandoned for others.

It reminds me that I played Nintendogs, the cute dog simulator, for a full four years, from 2011 to 2015. Why hasn’t Nintendo rebooted that franchise?

It’s useful that you can sort the play history by most recently played, date first played, total time played and by game system. I was surprised by how many titles I played on the Wii U, but it probably paled in comparison to the number of games I played on the GameCube or the original Wii. The Play Activity doesn’t appear to go back that far; for me, it stops at 2011 with the Wii U and 3DS. Games on the Switch appear to show more detail, showing you how much you played for each gaming session.

But most of all, it’s nice to have a document that charts your relationship with Nintendo’s systems and software, whether it’s to see how much time you spent watching Netflix on your Switch or to see how many hours you’ve logged in Super Smash Bros. Ultimate.

What else is in the Nintendo Store app?

If Play Activity were the only feature in the Nintendo Store app, it would still be worth a download for longtime gamers. However, that’s just a nice-to-have feature, not the main attraction.

The best reason to download the Nintendo Store app is the store itself, which becomes much easier to navigate and search through than the version on the Switch, which can be slow and cumbersome. You can make purchases for your Switch or Switch 2 directly in the app, use Nintendo Points, do GPS check-ins and view events, promotions and game news from the company.

There’s also merchandise available, including game soundtracks, clothing and toys. Being able to quickly navigate which games have demo versions and being able to send a digital download to your Switch from your phone is handy.

An Ask the Developer tab is a nice area to browse in the News section of the app; recent stories discuss the making of Mario Kart World and Donkey Kong Bananza.

Using the Nintendo Store app requires linking your Nintendo account.

Technologies

Skyrim Is Now 14 Years Old but Elder Scrolls VI’s Release Date Is Still a ‘Long Way Off’

Fans of the Elder Scrolls series will have to wait who knows how long for the next game. Here’s everything we know so far.

One of the generational games of the 2010s was Elder Scrolls 5: Skyrim. First released on Nov. 11, 2011, the iconic RPG from Bethesda Softworks defined an era, and it’s been frequently rereleased since its launch. Still, its sequel, Elder Scrolls 6, looks like it won’t be ready anytime soon, according to the game’s director.

Todd Howard, Bethesda’s creative chief and the director of Elder Scrolls 6, says the next game in the RPG series is «still a long way off,» in an interview with GQ magazine on Monday. He says work on Elder Scrolls 6 is happening every day, but he didn’t provide a possible release date for the highly anticipated game.

«I’m preaching patience,» he told GQ. «I don’t want fans to feel anxious.»

While Grand Theft Auto 6 may be the most anticipated game ever, Elder Scrolls 6 is a close second. Details about the game are minimal, but there are some tidbits of information to be found.

When will Elder Scrolls 6 come out?

As of right now, no one knows.

When was Elder Scrolls 6 first announced?

The first mention of Elder Scrolls 6 being a project at Bethesda was back in 2016, although the executive who made the comment did say the game wasn’t in development.

The official reveal came at E3 2018, when only the logo of the game was shown.

What platforms will Elder Scrolls 6 be available on?

Back in 2021, Xbox boss Phil Spencer stated that the new Elder Scrolls game wouldn’t be on PlayStation consoles, seemingly confirming it would only be available on PC and Xbox Series X and S consoles. That will likely change in the future as Microsoft has become more open to releasing its exclusive games on the PS5, as evidenced by the upcoming release of Halo: Campaign Evolved.

There are no plans for the Elder Scrolls games to come out on Switch 2, but Spencer has confirmed interest in releasing Microsoft games on Nintendo’s newest console.

Where will Elder Scrolls 6 take place?

Bethesda has yet to confirm any details about the game, but fans have speculated on where Elder Scrolls 6 could take place. The previous four games took place in a certain province in the world of Tamriel. One tweet from the Elder Scrolls official Twitter account from 2020 showed an image of a map with the message, «Transcribe the past and map the future.»

Transcribe the past and map the future. 📖
Here’s to a Happy New Year!🕯 pic.twitter.com/bL44CzLDIE

— The Elder Scrolls (@ElderScrolls) December 31, 2020

Shown on the lower left part of the map is a faint text for Hammerfell. This region is home to the Redguards, a race of humans known for their highly skilled warriors.

This is still speculation as Bethesda has yet to confirm any details, and likely won’t reveal any info until the game is close to release.