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Zoom privacy risks: The video chat app could be sharing more information than you think

Zoom makes video chatting with colleagues easy, but you might be giving away more than you bargained for.

The Zoom video meeting and chat app skyrocketed in popularity as millions of people looked for new ways to work, study and socialize amid the coronavirus pandemic. With the option to customize your background and newer features such as Immersive View and a vanishing pen tool, it’s easy to see why Zoom’s popularity isn’t dwindling even as COVID-19 vaccines and booster shots roll out and offices become hybrid workplaces. But with all that popularity, comes privacy risks.

From built-in attention-tracking features (which have since been disabled) to exploitable software bugs and issues with «Zoom-bombing» (where uninvited attendees break into and disrupt meetings) — Zoom’s security practices have drawn scrutiny from users worldwide. New York’s Attorney General Letitia James sent Zoom a letter outlining privacy vulnerability concerns in March 2020. The Electronic Frontier Foundation also cautioned users working from home about the software’s onboard privacy features.

Read more: 20 Zoom video chat tips, tricks and hidden features

Privacy experts previously expressed concerns about Zoom in 2019, when the video-conferencing software experienced both a webcam hacking scandal, and a bug that allowed snooping users to potentially join video meetings they hadn’t been invited to, if those meetings were not protected with a password.

The issues exacerbated by widespread adoption at the start of the pandemic were just the latest chapter in the software’s rocky security history, and prompted Zoom CEO Eric Yuan to respond to concerns in April 2020, freezing feature updates to address security issues over a 90-day update rollout. Though Zoom has since added security features like end-to-end encryption, there are still a few things you should watch out for to keep your chats as private as possible.

Here are some of the privacy vulnerabilities in Zoom that you should watch out for.

Zoom’s cloud recording feature might share meeting video with people outside the call

For paid subscribers, Zoom’s cloud recording feature can either be a life-saver or a catastrophic faux pas waiting to happen. If the feature is enabled on the account, a host can record the meeting along with its text transcription and a text file of any active chats in that meeting, and save it to the cloud where it can later be accessed by other authorized users at your company, including people who may have never attended the meeting in question. Yikes.

As Mashable’s Jack Morse put it, «What that suggests, but doesn’t clarify, is that for non-webinar/standard meetings, your person-to-person chat messages would be later sent to your boss after a call recorded to the cloud.»

Zoom does allow a narrowing of the audience here, however. Administrators can limit the recording’s accessibility to only certain preapproved IP addresses, even if the recording has already been shared. Participants can also see when a meeting is being recorded.

Read more: The best VPN services for 2021

Zoom even shared information with Facebook

By now, you’re used to hearing it from the privacy-minded: Don’t use Facebook to log in to other sites and software unless you want Facebook to have data on what you’re doing. Fair enough. But what to do when Zoom gets caught sending some of your analytics data to Facebook — whether or not you even have a Facebook account?

An analysis by Vice’s Motherboard found the iOS version of the Zoom app doing exactly that. Courtesy of Facebook’s Graph API, Zoom was telling Facebook whenever you opened the Zoom app, what phone or device you were using, and your phone carrier, location and a unique advertising identifier. Motherboard also reported that Zoom had updated its iOS app so the app would stop sending certain data to Facebook.

In a March 2020 blog post, Zoom addressed the issue, noting «our customers’ privacy is incredibly important to us, and therefore we decided to remove the Facebook SDK in our iOS client and have reconfigured the feature so that users will still be able to log in with Facebook via their browser.»

As late as March 2020, Zoom’s privacy policy contained some breezy language about its relationship to third-party data crunchers, which gives one reason to question where else — and to what extent — that data was being shared or sold that we didn’t know about.

«Zoom does use certain standard advertising tools which require Personal Data (think, for example, Google Ads and Google Analytics). We use these tools to help us improve your advertising experience (such as serving advertisements on our behalf across the Internet, serving personalized ads on our website, and providing analytics services),» the policy said at the time. «Sharing Personal Data with the third-party provider while using these tools may fall within the extremely broad definition of the ‘sale’ of Personal Data under certain state laws because those companies might use Personal Data for their own business purposes, as well as Zoom’s purposes.»

But at the end of March, Zoom updated its privacy policy. In a statement following the move, Zoom said that while it wasn’t changing any of its actual practices, it wanted to make its language clearer. Regarding its relationship to third-party data handlers described above, the company drew a line in the sand between its product and its website. «This only pertains to user activity on the zoom.us website. No data regarding user activity on the Zoom platform — including video, audio, and chat content — is ever provided to third parties for advertising purposes,» the company said.

You should probably review your Zoom and device security settings with an eye toward minimizing permissions, and make sure any anti-tracking software on your device is up to date and running.

It may not help, but it can’t hurt.

It’s also important to keep your Zoom app up to date so your privacy is always protected with the latest security patches. Luckily, Zoom recently rolled out a new automatic update feature that makes this process a whole lot more convenient.

For more, check out how to use the sneaky Zoom Escaper tool to get out of your meetings, how to combat Zoom anxiety and Zoom fatigue, and how to make your video meetings a little less weird. And, does Zoom’s free plan have ads now?

Technologies

Can Chemicals Turn My Orange iPhone 17 Pink? Here’s What I Found Out

There are reports that some cosmic orange iPhone 17 Pro handsets are turning pink. I threw chemicals at my iPhone to see what would happen.

A recent Reddit thread suggests that it’s possible for a cosmic orange iPhone 17 Pro to turn vibrant pink. As PCMag’s Eric Zeman noted, it’s likely that the phone has been discolored by cleaning substances that affected the finish, turning it from vibrant orange to a wild hot pink. Sure, this might technically be a fault, but in all honesty I love pink phones and the idea of a hot pink iPhone 17 Pro filled me with joy. So I wanted to see if I could test the theory and see just what color-changing effects various household cleaners might have on my phone.

It’s important to note here that the iPhone 17 Pro I used was bought by CNET for the purposes of testing. Had I paid over $1,000 of my own money I wouldn’t be so reckless in smearing it with chemicals that could potentially irreparably harm it. And you shouldn’t either. If you need to clean your phone, do it safely. Disclaimer aside, let’s dive in.

The chemicals

I bought two chemicals to test this out. Zeman explains that it may be oxidation that caused the color to change and that hydrogen peroxide could do this. I couldn’t find this over the counter in the UK, so I instead bought an «oxy-active» stain remover spray that, among other things, contains «oxygen-based bleaching agents» which sounded ideal. Apple also clearly states «don’t use products containing bleach or hydrogen peroxide» on its support page so, naturally, I bought some thick bleach too.

Oxy application

I started by spraying the oxy cleaner on a microfiber cloth until it was noticeably wet from the liquid and then liberally applied this all over the rear of the iPhone. The Reddit user with the affected phone showed that it only affected the metal parts, not the glass back panel, so I made sure to focus my attention on the sides and camera bar. 

With the phone well and truly doused in chemicals that have no business being anywhere near a phone, I left it to sit and think about what it had done for 30 minutes — after which time I wiped it dry and took a close inspection. Disappointingly, my phone was still factory orange, rather than «what the hell have you done to your phone» pink. Time to move on.

Bleach blast

I opened the bleach and trying hard not to think about my days as a middle school cleaner, applied a liberal blob of the stuff to a cloth and smeared it over the defenceless phone, concentrating again on the metal areas. I definitely should have worn protective gloves for all of this so please make sure you take better care of yourself than I do if you do anything with bleach. 

Again, I gave it a 30-minute settling in period before cleaning it off and inspecting the results. 

The phone remained as orange as ever, looking as box fresh as it was the day before when it was, indeed, box fresh. The orange color hadn’t changed and now almost 24 hours later there’s still no sign of discoloration of any kind. 

Is the pink iPhone 17 real?

I can’t say with any certainty whether the Reddit user’s images of a pink iPhone 17 Pro are real or not. The cuddly human side of me wants to take them at their word, while the journalist in me is sceptical. What I can say with certainty is that putting your orange iPhone into close contact with household cleaning products isn’t going to win you a funky, ultra-rare pink hue that you could sell on eBay for a small fortune. 

It’s possible that using pure peroxide could be the thing that does it, but to be honest, if you’re going out of your way to throw industrial-grade chemicals at your phone then you may as well just directly try and dye it. My goal here was to see how susceptible the orange model is to everyday household cleaners such as kitchen cleaner or bathroom bleach — the sort of things it might naturally come into contact with in routine use. And what I’ve found is that, no, it won’t ruin the nice orange color. But it’s probably still not good for your phone. 

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Technologies

My Teen Loves Her Apple AirPods Pro 2 and You Will Too With This $100 Off Deal for Black Friday

Apple’s AirPods Pro 2 have everything you could want from a pair of wireless earbuds, plus a steep discount.

Black Friday deals: The Apple AirPods Pro 2 are some of the best personal audio gear on the market, even if they aren’t the latest model anymore. Sure, Apple’s AirPods Pro 3 are the newest earbuds in the lineup but the AirPods Pro 2 are still an excellent pick for most people.

They’re an even better buy this week during early Black Friday sales when you can get your hands on a pair of Apple AirPods Pro 2 at a discount. Right now, Walmart is shaving a massive $100 off the AirPods Pro 2, dropping the cost to $139. That’s one of the lowest prices we’ve seen — but we doubt this deal will stick around for long.


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My 13-year-old daughter loves her music and her privacy, and for years she has wanted a pair of AirPods. They’re not cheap so I’ve only been getting her more budget options, like the Amazon Echo Buds, as a result. These kept seemingly disappearing, though, so I finally ponied up for the AirPods Pro 2.

I picked them up during last year’s sales, and they were definitely well-received. She’s happy, she uses them every day, and she hasn’t lost them yet. The AirPods Pro 2 are currently on sale at Walmart for $139, a nice price for a high-quality pair like these, and one of the lowest we’ve seen.

What about the AirPods Pro 3?

The AirPods Pro 3 weren’t available at the time I bought the AirPods Pro 2, but they were rumored, and I didn’t wait to see what they offered. As CNET’s resident headphone expert, David Carnoy summarized in his AirPods Pro 3 and Pro 3 comparison, the newer model is «significantly improved in the four most important areas: fit, sound quality, noise cancellation and battery life.» They also have heart-rate monitoring, like the Beats Powerbeats Pro 2.

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While these are undoubtedly all important things, a lot of people aren’t going to notice the differences or make the most of the new features. With the AirPods Pro 3 being newer, they’re on a smaller sale and are currently available at Amazon for $220, which is $30 off the list price.

Why I didn’t get the AirPods 4 instead

Why did I choose AirPods Pro 2 instead of the AirPods 4 with ANC? First, as I mentioned in another article about a different pair of earbuds I bought, I think sealed, in-ear buds are better than open-design models like the AirPods 4. The seal creates another layer of noise isolation and contributes to superior sound quality, and if you want to pay attention to the world you can always engage ambient sound mode, which Apple calls transparency mode

Also a factor was that, at the time, Carnoy considered the Pro 2 the best Apple noise-canceling wireless earbuds: «While we’re quite impressed with those new models — and with the AirPods 4 ANC in particular — the AirPods Pro 2 remain arguably the best Apple AirPods you can buy if you don’t mind having silicone ear tips jammed in your ears,» he said.

My daughter uses earplugs all the time to help her sleep, so she definitely qualifies as somebody who’s comfortable stuffing things in her ears. Like her fingers, when I start using words like «sigma,» «skibidi» and «relatable» to try to relate to her.

I asked Carnoy about the Pro 2s potentially not fitting in her kid-size ears and he reassured me that the range of eartips that come with the Pro 2s «now include XS, so they should fit.» 

Do AirPods make a great gift?

It took me years to finally understand, but yes, for someone looking for wireless earbuds, AirPods — especially the Apple AirPods Pro 2 — make the perfect gift, regardless of whether you’re a teenage girl. 

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Technologies

If You’re Flying for the Holidays, This Bluetooth Dongle Transforms In-Flight Movies, and It’s 35% Off for Black Friday

Watch airplane movies just like you would at home with this game-changing device.

Air travel for the holidays can be stressful, especially when winter weather or flight delays force a change of plans, but one perk of flying still remains — watching new-release movies. However, in-flight entertainment on most airlines usually requires a wired set of earbuds. (And the ones the airline hands out are so bad they may as well not even be connected.) 

I’d far prefer to use my wireless, noise-canceling AirPods Pro, but they connect only via Bluetooth. There’s a simple tech solution that makes viewing movies on the plane feel more like watching them on your couch.

The AirFly is a simple Bluetooth dongle that allows me to connect my wireless earbuds directly to the airplane’s entertainment system, eliminating the need for adapters or wired workarounds. 

It’s become a must-pack item in my travel bag. Since I started using it, I’ve stopped dreading in-flight audio and finally get to enjoy movies on the plane. If you fly often, this little gadget could completely change how you travel. And the base level AirFly SE is 35% off for Black Friday at Amazon.

The AirFly Pro lets me enjoy in-flight entertainment

The AirFly Pro from Twelve South is a minimally designed dongle that allows me to connect to the 3.5mm headphone jack in my airplane seat, enabling me to listen to in-flight entertainment on my noise-canceling earbuds.

All I have to do is pair the AirFly with the Bluetooth headphones I’m using, such as my AirPods Pro, plug the AirFly into the display in front of me, and I’m all set. I don’t even need to use my phone to connect the two devices.

There are several versions of the AirFly: the AirFly SE, which is currently on sale for $26 on Amazon and connects to just one set of headphones, the AirFly Pro at $55, the Pro V2 at $60 and the Pro 2 Deluxe at $70, which comes with an international headphone adapter and a suede travel case.

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I use the AirFly Pro, which has been a game-changer for me on flights. I’ve never had to worry about battery life since the AirFly Pro lasts for over 25 hours and can be fully charged in just three hours. I can also pair two separate pairs of headphones to a single AirFly Pro, in case I’m with someone else on a flight and want to watch the same movie or show. 

And if that’s not enough, the AirFly Pro also doubles as an audio transmitter, allowing me to turn any speaker with a headphone jack, such as my old car stereo, into a Bluetooth speaker.

The AirFly Pro makes a great gift for any traveler

The AirFly Pro is the perfect present to give to someone who’s planning to travel this year. Besides my Anker MagSafe battery pack, the AirFly Pro has become my most treasured travel accessory when I fly, which is why I consider it one of those can’t-go-wrong gifts. 

For more travel gear, here are our favorite tech essentials to travel with and our favorite travel pillows.

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