Technologies

Scrutiny of Facebook ramps up with flurry of new reports based on leaked documents

A number of major news outlets publish reports focused on the social network’s struggle to contain dangerous content.

The critical spotlight on Facebook intensified this weekend, as several major media outlets published new reports based on the cache of internal company documents leaked by former Facebook employee Frances Haugen.

On Saturday, both The New York Times and The Wall Street Journal published stories about misinformation and hate speech on Facebook services in India, the company’s largest market. And The Washington Post reported on concern among Facebook employees about the role the site played in the spread of misinformation that helped fuel the deadly Jan. 6 storming of the US Capitol.

The Post’s report followed stories on Friday by Bloomberg and NBC News that also focused on the spread of misinformation on Facebook in the US, and those reports came on top of similar Friday stories in the Journal and the Times.

In its story about the social network and India, the Times reports that in February 2019, a Facebook researcher opened a new user account in Kerala, India, to get an idea of what site users there would see. The researcher followed the recommendations generated by the social network’s algorithms to watch videos, check out new pages and join groups on Facebook. «The test user’s News Feed has become a near constant barrage of polarizing nationalist content, misinformation, violence and gore,» an internal Facebook report said later that month, according to the Times.

That echoes the findings of a similar 2019 project conducted by a Facebook researcher in the US, who set up a test account for «Carol Smith,» a fictitious «conservative mom» in North Carolina. In two days, NBC News reported, the social network was recommending that she join groups dedicated to the bogus QAnon conspiracy theory. According to NBC, the experiment was outlined in an internal Facebook report called «Carol’s Journey to QAnon,» a document also referenced by the Times, the Journal and the Post.

«The body of research consistently found Facebook pushed some users into ‘rabbit holes,’ increasingly narrow echo chambers where violent conspiracy theories thrived,» the NBC News report reads. «People radicalized through these rabbit holes make up a small slice of total users, but at Facebook’s scale, that can mean millions of individuals.»

The flurry of new reports based on documents leaked by Haugen follows an earlier investigation in the Journal that relied on that same cache of information. The new stories also come after Haugen’s testimony this month before the US Congress as lawmakers in the United States and elsewhere wrestle with whether to regulate Facebook and other Big Tech companies, and if so, how. Haugen is scheduled to testify before the UK Parliament on Monday.

In a broad sense, the issue has to do with whether Facebook can be relied on to responsibly balance business motives with social concerns and do away with the flood of dangerous content that has spread on its various social-networking platforms. The company’s algorithms drive user engagement, but they can also create problems when it comes to misinformation, hate speech and the like. The issue is complicated by the need to respect free speech while cracking down on problematic posts.

Critics say Facebook has already dropped the ball too many times when it comes to policing its platforms and that the company puts profits ahead of people. In her testimony before the US Congress, Haugen alleged that Facebook’s products «harm children, stoke division and weaken our democracy.»

Facebook, on the other hand, has said that internal documents are being misrepresented and that a «false picture» is being painted of the social-networking giant. «I’m sure many of you have found the recent coverage hard to read because it just doesn’t reflect the company we know,» CEO Mark Zuckerberg wrote in an email to employees earlier this month. «We care deeply about issues like safety, well-being and mental health.»

Facebook didn’t immediately respond to a request for comment Saturday on the new batch of reports based on documents leaked by Haugen. In a Friday blog post, the head of Facebook’s integrity efforts defended the company’s actions to protect the 2020 US presidential elections and outlined the steps taken by the social network.

In regard to the Times’ report about India, a Facebook spokesman told the news outlet that the social network had put significant resources into technology designed to root out hate speech in various languages, including Hindi and Bengali, and that this year, Facebook had halved the amount of hate speech that users see worldwide.

In regard to its «Carol’s Journey to QAnon» report, a Facebook spokesperson told NBC News that the document points to the company’s efforts to solve problems around dangerous content. «While this was a study of one hypothetical user, it is a perfect example of research the company does to improve our systems and helped inform our decision to remove QAnon from the platform,» the spokesperson told the news outlet.

Technologies

We Love This Ugreen Tracker, and It’s Just $13 Right Now

These handy tags are a great way to keep track of your items without having to fork over the full price of $20 — for a limited time, at least.

Losing keys, having misplaced luggage and other items can be a major inconvenience. It takes time to recuperate your things, and replacing them can cost you money you’d rather spend on other needs. If you’ve got a few things you want to keep a closer eye on, then a tracker might be a great option for you. We’ve spotted this Ugreen FineTrack smart finder for just $13 at Amazon, which saves you $7 after you clip the on-page coupon. Amazon prices tend to fluctuate, so we suggest acting fast if this deal is of interest. Plus, it’s a great chance to save on electronic goods that might increase in cost due to impending tariffs.

This Ugreen FineTrack smart finder is compact, light and easily clips onto your keys, bags and other items. It’s compatible with Apple’s FindMy feature, which makes it a more affordable alternative to AirTags, which have a list price of $30. Once removed from the package, all have to do is use Bluetooth and sync this tracker to your FindMy app on any Apple device. The Ugreen FineTrack requires a battery that can last up to two years.

Hey, did you know? CNET Deals texts are free, easy and save you money.

Need an extra pair of eyes? You can share the location of your tag with up to five more people. Plus, you can turn on an alarm that makes a loud sound so you can locate misplaced items. You can also set up notifications that can remind you if you’ve left something behind.

To better take advantage of these trackers, take a look at our article about the best places to use your tracker during travels.

Why this deal matters

This Ugreen FineTrack smart finder is down to just $13 for a limited time at Amazon. This saves you $7 over its usual asking price and is much more budget-friendly than other available trackers. Considering the potential for price increases due to tariffs, now is an excellent opportunity to nab this deal.

Technologies

Today’s NYT Strands Hints, Answers and Help for April 28, #421

Here are hints and answers for the NYT Strands puzzle No. 421 for April 28.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

Today’s NYT Strands puzzle has a very strange, long spangram, but the answers themselves are short and pretty easy to solve. If you need hints and answers, read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: My bad!

If that doesn’t help you, here’s a clue: Uh-oh!

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints, but any words of four or more letters that you find will work:

NUMB, TOLE, POLE, POLES, SPIT, PITS, SOPPY, BREW, TALE, DUMB, DUMBS, ALTER, LETS, BALE, BALES.

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you’ve got all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

SLIP, SPILL, FALTER, TOPPLE, BLUNDER, STUMBLE.

Today’s Strands spangram

Today’s Strands spangram is WHOOPSIEDAISY.To find it, start with the W that’s four letters down on the far right row, and wind across, and then down.

Technologies

Today’s NYT Connections Hints, Answers and Help for April 28, #687

Hints and answers for Connections for April 28, #687.

Looking for the most recent Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections: Sports Edition and Strands puzzles.

As an ’80s girl, I immediately spotted the four words in the yellow category of today’s Connections puzzle. I definitely had at least three of those products in my college apartment, so that was an easy solve. And since I read a lot of Nancy Drew and Agatha Christie, the blue category came along pretty easily, too. Read on for clues and today’s Connections answers.

The Times now has a Connections Bot, like the one for Wordle. Go there after you play to receive a numeric score and to have the program analyze your answers. Players who are registered with the Times Games section can now nerd out by following their progress, including number of puzzles completed, win rate, number of times they nabbed a perfect score and their win streak.

Read more: Hints, Tips and Strategies to Help You Win at NYT Connections Every Time

Hints for today’s Connections groups

Here are four hints for the groupings in today’s Connections puzzle, ranked from the easiest yellow group, to the tough (and sometimes bizarre) purple group.

Yellow group hint: Bought at Ulta, maybe.

Green group hint: Not fancy.

Blue group hint: Nancy Drew would spot these.

Purple group hint: Yawn.