Technologies

Scrutiny of Facebook ramps up with flurry of new reports based on leaked documents

A number of major news outlets publish reports focused on the social network’s struggle to contain dangerous content.

The critical spotlight on Facebook intensified this weekend, as several major media outlets published new reports based on the cache of internal company documents leaked by former Facebook employee Frances Haugen.

On Saturday, both The New York Times and The Wall Street Journal published stories about misinformation and hate speech on Facebook services in India, the company’s largest market. And The Washington Post reported on concern among Facebook employees about the role the site played in the spread of misinformation that helped fuel the deadly Jan. 6 storming of the US Capitol.

The Post’s report followed stories on Friday by Bloomberg and NBC News that also focused on the spread of misinformation on Facebook in the US, and those reports came on top of similar Friday stories in the Journal and the Times.

In its story about the social network and India, the Times reports that in February 2019, a Facebook researcher opened a new user account in Kerala, India, to get an idea of what site users there would see. The researcher followed the recommendations generated by the social network’s algorithms to watch videos, check out new pages and join groups on Facebook. «The test user’s News Feed has become a near constant barrage of polarizing nationalist content, misinformation, violence and gore,» an internal Facebook report said later that month, according to the Times.

That echoes the findings of a similar 2019 project conducted by a Facebook researcher in the US, who set up a test account for «Carol Smith,» a fictitious «conservative mom» in North Carolina. In two days, NBC News reported, the social network was recommending that she join groups dedicated to the bogus QAnon conspiracy theory. According to NBC, the experiment was outlined in an internal Facebook report called «Carol’s Journey to QAnon,» a document also referenced by the Times, the Journal and the Post.

«The body of research consistently found Facebook pushed some users into ‘rabbit holes,’ increasingly narrow echo chambers where violent conspiracy theories thrived,» the NBC News report reads. «People radicalized through these rabbit holes make up a small slice of total users, but at Facebook’s scale, that can mean millions of individuals.»

The flurry of new reports based on documents leaked by Haugen follows an earlier investigation in the Journal that relied on that same cache of information. The new stories also come after Haugen’s testimony this month before the US Congress as lawmakers in the United States and elsewhere wrestle with whether to regulate Facebook and other Big Tech companies, and if so, how. Haugen is scheduled to testify before the UK Parliament on Monday.

In a broad sense, the issue has to do with whether Facebook can be relied on to responsibly balance business motives with social concerns and do away with the flood of dangerous content that has spread on its various social-networking platforms. The company’s algorithms drive user engagement, but they can also create problems when it comes to misinformation, hate speech and the like. The issue is complicated by the need to respect free speech while cracking down on problematic posts.

Critics say Facebook has already dropped the ball too many times when it comes to policing its platforms and that the company puts profits ahead of people. In her testimony before the US Congress, Haugen alleged that Facebook’s products «harm children, stoke division and weaken our democracy.»

Facebook, on the other hand, has said that internal documents are being misrepresented and that a «false picture» is being painted of the social-networking giant. «I’m sure many of you have found the recent coverage hard to read because it just doesn’t reflect the company we know,» CEO Mark Zuckerberg wrote in an email to employees earlier this month. «We care deeply about issues like safety, well-being and mental health.»

Facebook didn’t immediately respond to a request for comment Saturday on the new batch of reports based on documents leaked by Haugen. In a Friday blog post, the head of Facebook’s integrity efforts defended the company’s actions to protect the 2020 US presidential elections and outlined the steps taken by the social network.

In regard to the Times’ report about India, a Facebook spokesman told the news outlet that the social network had put significant resources into technology designed to root out hate speech in various languages, including Hindi and Bengali, and that this year, Facebook had halved the amount of hate speech that users see worldwide.

In regard to its «Carol’s Journey to QAnon» report, a Facebook spokesperson told NBC News that the document points to the company’s efforts to solve problems around dangerous content. «While this was a study of one hypothetical user, it is a perfect example of research the company does to improve our systems and helped inform our decision to remove QAnon from the platform,» the spokesperson told the news outlet.

Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for Aug. 21, #332

Here are hints and the answers for the NYT Connections: Sports Edition puzzle for Aug. 21, No. 332.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.

To solve today’s Connections: Sports Edition, focus on the endings of some of the words. That should help you see how they connect. Read on for hints and the answers.

Connections: Sports Edition is out of beta after making its debut on Super Bowl Sunday on Feb. 9. That’s a sign that the game has earned enough loyal players that The Athletic, the subscription-based sports journalism site owned by the Times, will continue to publish it. It doesn’t show up in the NYT Games app but now appears in The Athletic’s own app. Or you can continue to play it free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: What you want to do.

Green group hint: Football abbreviations.

Blue group hint: Home to hoops.

Purple group hint: Hidden hockey team names.

Answers for today’s Connections: Sports Edition groups

Yellow group: Objective.

Green group: NFL teams, on scoreboards.

Blue group: NBA arenas ending with «Center.»

Purple group: Ends with an NHL team.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is objective. The four answers are aim, goal, mark and target.

The green words in today’s Connections

The theme is NFL teams, on scoreboards. The four answers are CHI, MIA, MIN and NO. (Chicago, Miami, Minnesota and New Orleans.)

The blue words in today’s Connections

The theme is NBA arenas ending with «Center.» The four answers are Barclays, Chase, Delta and Kia.

The purple words in today’s Connections

The theme is ends with an NHL team. The four answers are geoducks, spoilers, superstars and Vikings. (Ducks, Oilers, Stars and Kings.)

Technologies

Made by Google 2025: Everything Announced — Pixel 10, Pixel Watch 4, Pixel 10 Pro Fold

At a star-studded event hosted by late-night host Jimmy Fallon, Google announced new phones, watches, earbuds and Android features.

Even though the Pixel 10 leaks and rumors felt as if they arrived in a steady firehose before today’s Made by Google event — compelling the company to release a teaser video pre-announcing the new phone’s existence a month ago — Google still delivered details it somehow managed to keep private until it was ready to share.

And that delivery was refreshingly fun for a tech event. The Tonight Show host Jimmy Kimmel led the proceedings in a very late-night talk show format, bringing on several special guests from media, sports and yes, Google’s own experts to show off the products and features they’ve been working on for today’s announcements.

Pixel 10, Pixel 10 Pro and Pixel 10 Pro XL are real

Surprise, Google announced new phones! OK, this was the least surprising part of the event, but it still feels good to finally know what exists and when it’s coming. Preorders for the Pixel 10, Pixel 10 Pro and Pixel 10 Pro XL begin today and will be in stores and shipping starting August 28.

I’m Stoked That Google Made the Pixel 10 a $799 Value-Packed Feature Monster
I Tested Google’s Pixel 10 Pro XL in Paris, and I’m Impressed
Pixel 10 Pro and Pro XL First Look: Familiar Design, New AI Tricks
Google Launches the Full Pixel 10 Line, Including the Pixel 10 Pro and Pixel 10 Pro XL

Pixel 10 Pro Fold opens the next chapter of foldables

Folding phones so far have shared an Achilles Hinge: small particulates like sand can get inside the case and really mess things up. The Pixel 10 Pro Fold is one of the first to have an IP68 rating for dust and water resistance, meaning you can take it to the beach.

Pixel 10 Pro Fold Is Tougher, Smarter and Totally Dust Resistant
Forget the Pixel 10 Pro Fold. Foldables Should Look Like the Microsoft Surface Duo
Google’ Pixel 10 Pro Fold Is Here

Pixel Watch 4 talks to Gemini and is your new health coach

The Pixel Watch 4 includes new fitness options like real-time guidance while exercising. And if you forgot to start a workout, the watch (with AI help) can detect the activity in the background and remind you of it later, giving you credit for the effort you made. It’s also the only smartwatch that can detect a loss of pulse and call emergency services automatically.

Well Played, Google: The Pixel Watch 4 May Give Apple Watch Loyalists a Wandering Eye
Pixel Watch 4 First Look: Google Just Raised the Bar
The Pixel Watch 4 Is Here. Can It Finally Beat Apple?

Pixel Buds 2a are more affordable earbuds

Joining the Pixel Buds 2 Pro in the market are Pixel Buds 2a, an affordable ($130) pair of wireless earbuds that feature active noise cancellation, a smaller and lighter for all, and a twist-to-adjust stabilizer feature for setting a comfortable fit.

Google’s New Pixel Buds 2A Look a Lot Like the Pro 2, but Cost Way Less
Meet the Pixel Buds 2A: Google’s Budget Answer for ANC Buds

Pixel Buds Pro 2 owners will see new features

Coming in a software update next month, Pixel Buds Pro 2 owners will be able to answer calls or send them to voicemail with a nod or shake of the head. You’ll be able to talk to Gemini live in noisy locations, and benefit from adaptive audio that applies noise cancellation while letting important sounds come through. At the other end, a new feature will protect your hearing from very loud sounds.

Google Pixel Buds Pro 2 Review: A Worthy Upgrade With One Caveat

Magic Cue is a Gemini assistant that pulls data from your correspondence

In the rollout of all the various AI technologies in the industry, the current stretch goal is «agentic» interactions with software: Having an AI that knows all sorts of details about you and can act to get the important stuff in front of you when needed. (And do it in a privacy-first way, one would hope.)

Magic Cue is Google’s implementation. It’s a new Gemini-based feature that can look through your earlier messages, emails and photos to pull details about things like restaurant reservations and flight times. Magic Cue runs on the Pixel device itself, so sensitive data stays private and not shared to the cloud.

A lot of Gemini AI intelligence is still coming soon

At the start of the event, Kimmell sat down in typical talk-show format with Rick Osterloh, senior vice president of platforms and devices, to chat about Gemini and the marvels of AI. Aside from Magic Cue, which will be shipping on the Pixel 10 phones, a lot of the features we’ve been hearing about are still on the horizon.

«For instance, Gemini could do something like plan a team celebration dinner for 12 people tonight,» he said. «It might go find a restaurant that’ll accommodate that group…. Look for a karoake place nearby and maybe even order custom T-shirts for the celebration.»

And when will that be possible? Kimmell asked. «A lot sooner than people think,» Osterloh replied. «This kind of thing is coming this year.»

The Pixel 10 Pro and 10 Pro XL can zoom to 100x with AI help

Pro Res Zoom on the Pixel 10 Pro phones pushes zooming far beyond what would seem to be possible with typical small cameras. Usually when you zoom beyond the optical limits of the cameras, details get fuzzy as the software upscales the image. With Pro Res Zoom, when you go beyond 30x zoom, it uses generative AI to build a sharper version. CNET’s Andrew Lanxon got both impressive and head-scratching results while making photos in Paris using the Pixel 10 Pro XL.

I Took Hundreds of Photos With the Pixel 10 Pro XL in Paris. These Are My Favs

Camera Coach uses AI to encourage better photos

Smartphone cameras have employed AI for several years, such as identifying subjects in order to blur the background for Portrait modes or quickly snapping several shots at multiple exposures and blending them together to create well-balanced lighting throughout. Now Google is using AI to help you take better photos.

Camera Coach is a new feature in the Pixel Camera app that looks at the scene in front of the lens and generates multiple suggestions for how to improve the photo before it’s captured. To show this off, podcaster Alex Cooper brought Fallon out to be her model and sat him down on a couch. When she activated the feature, Camera Coach suggested that she move the camera closer to the subject, position his head in the upper portion of the frame, lower the camera to eye level and turn on Portrait mode.

«To all the girls that are watching, I personally know how hard it is to train your boyfriend or your husband to get that perfect shot,» said Cooper. «And now Camera Coach can just train all the boys for us.»

Pixel 10 supports Qi2 magnetic charging

The Qi2 spec includes not just faster charging but also an array of magnets on the back for connecting to accessories. Sound familiar? The presenters mentioned Apple’s MagSafe system, then paused with the realization that they probably shouldn’t have name-checked it during the Google event. On the Pixel 10 phones, it’s called Pixelsnap and should work with accessories made for Apple’s ecosystem too.

Pixel 10 will be available in Mexico

In an impressive segment demonstrating Gemini live translation during a phone call, musician Karen Polinesia, who speaks Spanish, announced that for the first time, the Pixel 10 will be available for sale in Mexico.

This article is being updated; stay tuned for more.

Technologies

Upgrading to Pixel 10? Here’s How to Prepare Your Old Pixel for Trade-In

Don’t send off your phone with a ton of personal information still on it.

Google just announced the Pixel 10 family, and several preorder offers are available right now. If you’re looking for an even better deal on these new phones, you might want to consider trading in your old Pixel for maximum savings.

The Pixel 10 family consists of the base Pixel 10 model, two Pro models and the latest Pro Fold. All of these phones feature the latest Tensor G5 Processor, Qi2 wireless charging and, of course, new AI tricks. We went hands-on with the new phones, and they made a good impression.

If you’re ready to leap into a new Pixel, you’ll want to make sure you’ve prepared your old phone properly before you send it off.

If you don’t check all the right boxes for trading in your phone, its trade-in value could be reduced. You also want to avoid sending your phone out with a ton of personal information still left on it.

Below, we’ll go over the steps to ensure a seamless trade-in experience when your new Pixel 10 arrives.

For more, we’ve wrangled all of the best Pixel 10 cases you can buy right now.

Turn off the activation lock on your Pixel phone

Before you trade in your phone, you’ll just need a factory reset to qualify for the maximum trade-in value. Some retailers want you to remove the activation lock from your phone first, which requires removing the device from your Google account before resetting it. (AT&T took off over $400 of the value because I didn’t do this to my Pixel 7 Pro when I upgraded to the 8 Pro a few years back.)

You can remove your Google account from your phone directly or via your online account.