Technologies

Scrutiny of Facebook ramps up with flurry of new reports based on leaked documents

A number of major news outlets publish reports focused on the social network’s struggle to contain dangerous content.

The critical spotlight on Facebook intensified this weekend, as several major media outlets published new reports based on the cache of internal company documents leaked by former Facebook employee Frances Haugen.

On Saturday, both The New York Times and The Wall Street Journal published stories about misinformation and hate speech on Facebook services in India, the company’s largest market. And The Washington Post reported on concern among Facebook employees about the role the site played in the spread of misinformation that helped fuel the deadly Jan. 6 storming of the US Capitol.

The Post’s report followed stories on Friday by Bloomberg and NBC News that also focused on the spread of misinformation on Facebook in the US, and those reports came on top of similar Friday stories in the Journal and the Times.

In its story about the social network and India, the Times reports that in February 2019, a Facebook researcher opened a new user account in Kerala, India, to get an idea of what site users there would see. The researcher followed the recommendations generated by the social network’s algorithms to watch videos, check out new pages and join groups on Facebook. «The test user’s News Feed has become a near constant barrage of polarizing nationalist content, misinformation, violence and gore,» an internal Facebook report said later that month, according to the Times.

That echoes the findings of a similar 2019 project conducted by a Facebook researcher in the US, who set up a test account for «Carol Smith,» a fictitious «conservative mom» in North Carolina. In two days, NBC News reported, the social network was recommending that she join groups dedicated to the bogus QAnon conspiracy theory. According to NBC, the experiment was outlined in an internal Facebook report called «Carol’s Journey to QAnon,» a document also referenced by the Times, the Journal and the Post.

«The body of research consistently found Facebook pushed some users into ‘rabbit holes,’ increasingly narrow echo chambers where violent conspiracy theories thrived,» the NBC News report reads. «People radicalized through these rabbit holes make up a small slice of total users, but at Facebook’s scale, that can mean millions of individuals.»

The flurry of new reports based on documents leaked by Haugen follows an earlier investigation in the Journal that relied on that same cache of information. The new stories also come after Haugen’s testimony this month before the US Congress as lawmakers in the United States and elsewhere wrestle with whether to regulate Facebook and other Big Tech companies, and if so, how. Haugen is scheduled to testify before the UK Parliament on Monday.

In a broad sense, the issue has to do with whether Facebook can be relied on to responsibly balance business motives with social concerns and do away with the flood of dangerous content that has spread on its various social-networking platforms. The company’s algorithms drive user engagement, but they can also create problems when it comes to misinformation, hate speech and the like. The issue is complicated by the need to respect free speech while cracking down on problematic posts.

Critics say Facebook has already dropped the ball too many times when it comes to policing its platforms and that the company puts profits ahead of people. In her testimony before the US Congress, Haugen alleged that Facebook’s products «harm children, stoke division and weaken our democracy.»

Facebook, on the other hand, has said that internal documents are being misrepresented and that a «false picture» is being painted of the social-networking giant. «I’m sure many of you have found the recent coverage hard to read because it just doesn’t reflect the company we know,» CEO Mark Zuckerberg wrote in an email to employees earlier this month. «We care deeply about issues like safety, well-being and mental health.»

Facebook didn’t immediately respond to a request for comment Saturday on the new batch of reports based on documents leaked by Haugen. In a Friday blog post, the head of Facebook’s integrity efforts defended the company’s actions to protect the 2020 US presidential elections and outlined the steps taken by the social network.

In regard to the Times’ report about India, a Facebook spokesman told the news outlet that the social network had put significant resources into technology designed to root out hate speech in various languages, including Hindi and Bengali, and that this year, Facebook had halved the amount of hate speech that users see worldwide.

In regard to its «Carol’s Journey to QAnon» report, a Facebook spokesperson told NBC News that the document points to the company’s efforts to solve problems around dangerous content. «While this was a study of one hypothetical user, it is a perfect example of research the company does to improve our systems and helped inform our decision to remove QAnon from the platform,» the spokesperson told the news outlet.

Technologies

Today’s NYT Strands Hints, Answers and Help for June 29, #483

Here are hints and answers for the NYT Strands puzzle for June 29, No. 483.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

I love today’s NYT Strands puzzle! It’s maybe a bit easier than usual once you understand the theme, but then it gets, well, really colorful. And the spangram even makes a themed shape! If you need hints and answers, read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: Hue are my sunshine.

If that doesn’t help you, here’s a clue: Why are there so many songs about these?

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

RAIN, SING, SIGN, ROLL, LINE, BILL, BAGS, GABS, HOUSE, GRAIN, RAINS

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

ORANGE, YELLOW, GREEN, BLUE, INDIGO, VIOLET

Today’s Strands spangram

Today’s Strands spangram is CHASINGRAINBOWS. To find it, look for the C that’s six letters down on the first row on the left, and wind around… in the shape of a rainbow! Nice one, puzzle-makers!

Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for June 29, #279

Here are hints and the answers for the NYT Connections: Sports Edition puzzle, No. 279, for June 29.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.

Today’s Connections: Sports Edition might be tough. But all you Hoosiers will nail the yellow category, I think. Read on for hints and the answers.

Connections: Sports Edition is out of beta now, making its debut on Super Bowl Sunday, Feb. 9. That’s a sign that the game has earned enough loyal players that The Athletic, the subscription-based sports journalism site owned by the Times, will continue to publish it. It doesn’t show up in the NYT Games app but now appears in The Athletic’s own app. Or you can continue to play it free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Think Indianapolis.

Green group hint: Multitalented.

Blue group hint: They forgot Air Bud!

Purple group hint: Lace up your skates.

Answers for today’s Connections: Sports Edition groups

Yellow group: Indiana sports teams, in singular form.

Green group: Skills of a five-tool baseball player.

Blue group: Basketball movies.

Purple group: PWHL stars.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is Indiana sports teams, in singular form. The four answers are Boilermaker, Colt, Hoosier and Pacer.

The green words in today’s Connections

The theme is skills of a five-tool baseball player. The four answers are fielding, power, speed and throwing.

The blue words in today’s Connections

The theme is basketball movies. The four answers are Air, Blue Chips, Glory Road and He Got Game.

The purple words in today’s Connections

The theme is PWHL stars. The four answers are Fast, Fillier, Knight and Poulin.

Technologies

Your Phone’s a Germ Magnet. How to Disinfect It Properly

Want to keep your iPhone or Android germ-free? Follow these phone cleaning tips.

Your phone goes everywhere with you — on your commute, your lunch break, even the bathroom (don’t lie). But for something that spends so much time in your hands and against your face, it’s probably way dirtier than you think. In fact, studies have shown that the average smartphone can carry more germs than a toilet seat. Yeah, really.

All that touching, tapping, swiping and setting it down on random surfaces adds up fast. If you’re not regularly disinfecting your phone, you’re basically carrying a pocket-sized petri dish. The good news? Cleaning it the right way is quick, easy and doesn’t require fancy gear. Here’s how to sanitize your device safely — without damaging the screen or frying your electronics..

The Federal Communications Commission suggests disinfecting your phone daily, but not all cleaning methods are safe. Harsh chemicals and abrasive materials can damage protective coatings and potentially harm your screen. To keep your phone both clean and intact, it’s crucial to use the right cleaning techniques.

We’ll guide you through the best methods and products for keeping your device germ-free, from iPhones to Samsungs, and whatever their level of water resistance may be.

For more cleaning tips, here’s how to clean wireless earbuds and AirPods.

What are the best products for daily cleaning?

After touching surfaces that see a lot of action from the public — such as door handles, seats on public transportation, grocery carts and gas pumps — you might think you need a heavy-duty cleaning agent to use on your phone. However, you should avoid rubbing alcohol or products made of straight alcohol, since they can damage the protective coatings that prevent oil and water from harming your screen.

Some suggest making your own alcohol-water mix, but getting the concentration wrong can damage your phone. The safest option is using disinfectant wipes with 70% isopropyl alcohol. For daily cleaning, consider a UV light product like PhoneSoap, which kills 99.99% of germs and bacteria. We can also turn to phone manufacturers and cell service companies for guidance, too.

Apple now approves using Clorox Wipes and similar disinfectants, which was not recommended before the pandemic since they were thought to be too abrasive on the screen’s coating. AT&T advises spraying a 70% isopropyl alcohol solution on a soft, lint-free cloth and wiping your device down. Samsung also recommends using a 70% alcohol solution with a microfiber cloth. Always make sure your phone is powered off before cleaning it.

What are the best methods for removing fingerprints, sand and makeup?

Sometimes your phone needs a more specific treatment when washing up. The recommended process for daily cleaning may not be enough to remove pesky grains of sand after a beach vacation or tough foundation stains.

Get rid of fingerprints

Fingerprint smudges are inevitable since your skin produces oils. Every time you pick up your phone, your screen will get fingerprints. The safest way to make your screen print-free is with a microfiber cloth. For a deeper clean, dampen the cloth with distilled water (never apply water directly to the screen) and wipe down the surface. This works for the back and sides of your phone as well.

Alternatively, try a microfiber screen cleaner sticker that sticks to the back of your phone for easy wiping.

Remove sand and small particles

Grains of sand and lint can easily get stuck in your phone’s ports and crevices. To remove it, we recommend you use Scotch tape. Press it along the creases and speaker, then roll it up and gently insert it into the ports. The tape will pull out any debris. You can then just simply throw away the tape for easy cleanup.

For smaller speaker holes, use a toothpick gently or a small vacuum crevice tool to suck out the debris. These tools work well for other small appliances or hard-to-reach areas in your car too.

Cleanse makeup off your phone screen

When you wear makeup and skin care products, such as foundation and moisturizers, you’ll leave residue on your phone screen. While makeup remover works for your face, it’s not safe for screens due to potentially harmful chemicals. Instead, try a screen-safe makeup remover like Whoosh, which is alcohol-free and gentle on all screens.

Alternatively, use a damp microfiber cloth to clean your phone, then wash the cloth afterward. Make sure your cloth is only slightly wet to avoid soaking your phone in water.

What if my phone is waterproof?

For waterproof phones (IP67 and above), it’s best to clean the device with a damp cloth instead of submerging or running it under water — even if the phone advertises that it can withstand submersion for a certain amount of time.

Afterward, dry your phone with a soft cloth, ensuring all ports and speakers are patted dry. While your phone can withstand water, submerging it can lead to water in the ports, delaying charging. Remember, water resistance is meant for accidents, not swimming or regular cleaning.

Things to avoid when cleaning your phone

We’ve already covered why you should avoid makeup remover and rubbing alcohol, but those aren’t a comprehensive list of harmful cleaning agents. Here are a few other items and products you should never use to clean your phone:

Hand sanitizer: Fragrances and ethyl alcohol found in many sanitizers can harm your phone.
Window or kitchen cleaners: Harsh cleaners can strip the protective coating on your phone and leave it more vulnerable to scratches.
Paper towels: Paper can shred, making the debris on your phone much worse, and the rough texture can leave scratches on your screen.
Dish and hand soap: Most soaps require you to combine them with water, and since you should keep water away from your phone, it’s best to stick to a damp cloth.
Vinegar: Like cleaners and alcohols, vinegar will strip your phone screen’s coating.
Compressed air: Blowing intense and direct air into your phone’s portals can cause damage, especially to your mic. Apple specifically warns iPhone owners not to use compressed air.