Technologies

Google to require vaccinations as Silicon Valley rethinks return-to-office policies

Apple, Facebook, Twitter and Netflix are also updating their COVID-19 protocols.

Google CEO Sundar Pichai on Wednesday told employees the company will require vaccinations for employees working on the company’s campuses, a move that comes as the highly contagious delta variant of the COVID-19 virus spreads across the world. The policy will begin in the US and expand to other regions over the next few months.

Pichai also delayed the company’s mandatory return to office to Oct. 18, pushing back the date from an earlier goal of September.

«Getting vaccinated is one of the most important ways to keep ourselves and our communities healthy in the months ahead,» Pichai wrote in an email to employees. «I know that many of you continue to deal with very challenging circumstances related to the pandemic.»

Pichai said the policy will be implemented according to local conditions, and he would share guidance and exceptions for people who can’t get vaccinated due to medical or other protected reasons.

The announcement comes as regions around the world have seen coronavirus cases surge due to the delta variant. In California, Google’s home state, some counties have mandated masks again for people gathering indoors.

Google isn’t alone in re-evaluating its return-to-work protocols because of the latest wave of the pandemic. Apple said last week that it would also postpone its date for returning to the office by a month. More than half of Apple’s stores will require customers and employees to wear masks, regardless of vaccination status, starting on Wednesday, according to Bloomberg.

Facebook also said on Wednesday that it would require workers on its US campuses be vaccinated. Netflix will require vaccinations for casts of its US productions, Deadline reported. Twitter said it’s closing the company’s opened offices in New York and San Francisco and pausing future office re-openings. The company said that the office closures are temporary but they don’t have a new timeline for reopening. «We’re continuing to closely monitor local conditions and make necessary changes that prioritize the health and safety of our Tweeps,» a Twitter spokesperson said in a statement.

Uber on Thursday also pushed its global return to office date back to Oct. 25, a delay from its original goal of September. In an internal note to employees, which an Uber representative shared with CNET, CEO Dara Khosrowshahi added that «local circumstances will continue to dictate when it makes sense to bring employees back in a given city,» and that some offices will remain open for employees to come into voluntarily, if local health guidelines allow. Uber will also require employees be fully vaccinated to come into the office, beginning in the US before expanding to other countries. In addition, all Uber employees around the world must now wear masks if they’re in the office.

Google’s return-to-office policies have caused major tension among the tech giant’s employees, who have complained the rules are applied unevenly. Earlier this month, CNET reported that Urs Hölzle, one of Google’s most senior and longest tenured executives, told employees he’d be working remotely from New Zealand. The announcement rankled lower-level workers who called the relocation «hypocritical» because they said he had in the past been unsupportive or remote work.

CNET’s Queenie Wong and Abrar Al-Heeti contributed to this report.

Technologies

These Are the Chatbots We’re Using Most, and How We’re Using Them

A Menlo Ventures report finds 91% of AI users have a default artificial intelligence assistant they turn to for their AI tasks.

If you have a particular AI tool that you tend to try first when you have an artificial intelligence task on deck, you’re not alone. According to a new survey, 91% of people who use AI have a favorite tool they try first, whether it’s ChatGPT, Gemini, Alex or something else.

A Menlo Ventures survey of 5,000 adults found that this so-called «default tool dynamic» means that most people using AI have chosen a general AI tool they’ll try first for every job, even if it’s not necessarily the best tool for the job.

In the report, ChatGPT is the AI assistant that tops default tools, with 28% of respondents choosing it first. It’s followed by Google’s Gemini at 23%, Meta AI and Amazon’s Alexa, both at 18%, and Apple’s Siri at 16%. Other tools including Claude, Grok and Perplexity collectively make up another 33%.

Some of that, Menlo Ventures says, is «first-mover advantage,» with tools like ChatGPT having built up a following by being the first to offer some chatbot and image-generation features. But, the company warns, «that position is not guaranteed,» with challengers moving fast.

«The consumer market for [large language models] is still nascent and far from saturated,» the report says, «leaving ample room for product innovation to shift market share over time.»

Some of the most common ways people are using these AI tools include composing emails and other writing support, researching topics of interest and managing to-do lists, according to Menlo Ventures.

Overall, 61% of Americans have used AI in the last six months and nearly 1 in 5, 19%, rely on it daily, the report says.

Technologies

It’s Not Too Late to Claim a Part of Fortnite’s $245 Million Settlement. Learn How to File

The FTC has extended the deadline to file a claim for compensation from unintended in-game Fortnite purchases.

It’s been a good week for Fortnite gamers who felt cheated by accidental in-game purchases. The Federal Trade Commission announced it was distributing $126 million in compensation to 969,173 claimants this week, and it also extended the time to file a claim — the process had previously ended on Jan. 10, 2025.

Games who were charged by Fortnite for unwanted purchases between January 2017 and September 2022 who haven’t already filed now have until July 9, 2025, to participate in the settlement by filing a claim. The FTC says that since December, 629,344 payments went out to players who made those in-game purchases and who filed a valid claim by Oct. 8, 2024. The average payout was about $114 per customer and totaled $72 million.

In the settlement, the FTC concluded that Fortnite’s developer and publisher, Epic Games, used design tricks known as dark patterns to make in-game sales. «Fortnite’s counterintuitive, inconsistent, and confusing button configuration led players to incur unwanted charges based on the press of a single button,» the agency said in its March 2023 announcement.

The FTC has more money left, so it’s extending the claim deadline

The FTC apparently still has about $47 million left to distribute from the settlement. On June 25, the agency posted a notice alerting those who haven’t yet filed that they now have until July 9, to submit a claim at ftc.gov/fortnite.

The Fortnite settlement applies to anyone who was charged for in-game currency for items they did not want to purchase between January 2017 and September 2022; if a child made credit card charges without a parent’s knowledge between January 2017 and November 2018; or if an account was locked after a charge was disputed between January 2017 and September 2022.

Those filing must be 18 or older; minors can ask a parent or guardian to complete the form on their behalf.

One CNET staffer received his PayPal deposit (for $95.98) from a Fortnite claim in January, a pleasant surprise since he had forgotten about the settlement.

Epic’s Fortnite is wildly popular, especially with teens; in one game event last year, 44.7 million players participated on a single day. But the free-to-play game relies on players buying Battle Passes and other items with V-Bucks, the in-game currency.

Like other games-as-platforms that have a large audience of young people, such as Roblox, Fortnite has evolved on how to make its game secure for young people and to ensure that payments aren’t being generated without the player’s authorization.

How can I file a Fortnite claim?

When you visit the FTC’s Epic Games/Fortnite page to file a claim, you will be asked if you received a notification email from the FTC with a claim number. If you have a claim number, select Yes, click Next, then provide your claim number and solve a CAPTCHA test to submit your claim.

If you didn’t receive a notification or can no longer find your claim number, you can apply for a Fortnite claim using your Epic account ID. If you’re not sure of your Epic account ID, follow these steps from the Epic Games support page.

When and how will I receive my money from the FTC?

Eligible claims submitted by Oct. 8, 2024, and January have already started receiving payments. The FTC has not specified when money for new claims filed by July 9 will be distributed.

During the claims process on the FTC site, you will be able to specify whether you’d like to be paid with a check or via PayPal. Checks must be cashed within 90 days, and PayPal payments must be accepted within 30 days. For questions about your payment, you can call a claims support hotline at 1-800-915-0880 or email admin@fortniterefund.com.

Will filing a claim against Epic Games affect my Fortnite account?

According to the FTC, filing a claim will not affect the status of a player’s Fortnite account. For more information, see the FTC’s Fortnite refunds FAQ.