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I Ordered a Switch 2 From Verizon. It Didn’t Go Well

Commentary: I was supposed to get the Switch 2 on June 6. It didn’t show up on that day — or any day — and Verizon never gave me an update. But the story has a happy ending. Sort of, anyway.

Back on June 5, the Switch 2‘s launch day, I wrote about Belkin’s new accessories for Nintendo’s latest game console. I noted I hadn’t tried the Belkin accessories yet with my Switch 2; I ordered my console from Verizon, and it wasn’t scheduled to arrive until the following day.

My Switch 2 didn’t arrive on June 6. Or the day after. Or a week later. Or ever.

It didn’t take a genius to figure out what had happened: Verizon, a company that you don’t typically associate with selling game consoles, allowed more people to order the Switch 2 than it had in stock.

I checked in on what seemed like an apt Reddit thread entitled, «So I ordered my Switch 2 from Verizon… and it’s still not here,» which confirmed my suspicions. One of the commenters reported that he’d spoken to a customer service rep and was informed that not only was the device backordered, but there was no word as to when delayed orders would be fulfilled. The commenter also learned that Verizon had farmed out its Switch 2 sales to a third party, which made it more difficult to cancel your order.

Read more: CNET’s Switch 2 restock tracker

As days turned into weeks and I heard nothing from Verizon, and my «track order» page continued to list my Switch 2 as «scheduled to arrive June 6,» I started calling Verizon customer service every couple of days to see if anybody had any updates. The reps I spoke to were sincere in their efforts to help me and wished they could provide more clarity. But all they could tell me was that the console remained backordered.

Truth be told, I wasn’t terribly upset about the situation because I wasn’t all that eager to buy a Switch 2 in the first place; I was a little annoyed my credit card had been charged, however. Like a few people I know, I ended up ordering the Switch 2 partially because the opportunity to buy one popped up without me making a serious effort to get one — I wasn’t going to follow CNET’s Nintendo Switch 2 Stock Tracker and dash off to a retailer like Best Buy or Target the moment a new shipment arrived in store. 

As it was, I was on Slickdeals.com on the morning of June 5 and saw a post about the Switch 2 being in stock at Verizon online, albeit only available to Verizon customers. I clicked the link and was slightly shocked to discover it was indeed in stock and that I was able to order it, with a confirmation email to prove it.

As soon as I placed the order, I had a tinge of buyer’s remorse. Not so much because my bill came to $500 after tax and an extra $13 for expedited shipping. But I thought that maybe if I was dropping $500 on this thing, it would have been a better idea to wait and spend an extra $50 on the Switch 2 plus Mario Kart World Bundle, which was sold out at Verizon when I placed my order for the standalone Switch 2. At least I’d get a discount on one of Nintendo’s absurdly priced new games for the Switch 2.

Arguably, the best deal right now for a Switch 2 is Costco’s Switch 2 Mario Kart World bundle that also comes with a 12-month individual subscription to Nintendo Online, plus the Expansion Pack for $525, saving you $25 off the subscription. But you have to be a Costco member to get it — if it’s in stock.

But even with that touch of lingering regret, I didn’t cancel my order, though I did get my money back for the expedited shipping. However, when I spoke with a very nice customer service rep with an Australian accent a few days ago, I did start asking some questions about how hard it was going to be to cancel the order. She confirmed the process was a little tricky, but she’d be happy to cancel it. She’d need to «file a ticket,» and it might take three to five days before my order was actually canceled and my credit card credited. I told her thanks, but I was going to hold off on canceling for a few more days. 

After I hung up with her, I thought, OK, I don’t really want to be a jerk about this, but I do work for CNET, and maybe it’s time to share my Switch 2 buying saga with a wider audience.

As a journalist, what you should do in a situation like this is reach out to a company media representative and inform them that you’re writing about how you’ve had a rather poor shopping experience with their company. So I did just that, explaining that I wasn’t too upset about the situation, but I was concerned about the lack of communication about the status of my order, which seemed to be stuck in a state of limbo. Also, judging from a couple of Reddit threads on the topic, others were in the same position. Did Verizon have any comment? 

Initially, it appeared Verizon might give me a comment. But then it didn’t. However, I did get tipped off that the Switch 2 Mario Kart World bundle had just come back into stock and that no one had posted about it. I quickly fired up my computer and headed back to Verizon’s website, where, sure enough, it was in stock. Glutton for punishment that I am, I placed an order for it since the bundle was what I wanted in the first place. 

I then called up Verizon customer service to cancel my initial order. The Reddit users’ comments proved accurate. I spent almost 30 minutes on the phone — most of it hold time — waiting for the service rep to jump through all the hoops to get my order canceled. At the end of the call, I got a cancellation confirmation number (the aforementioned «ticket») and was told that it would indeed take three to five days to process. 

For my second order, I didn’t add expedited shipping, opting instead for the free two-day shipping. I got an email that confirmed my order, but when I went to track its status the next day, it still showed that my order was received but had yet to ship. I was sure I’d entered the doom loop again. 

But lo and behold, a few hours later, I received an email saying my order had arrived. In the Verizon app, the status of my order had changed to «shipped.» When I got back home, I found a plain brown box with an expedited shipping label on it. My Switch 2 and a code for Mario Kart World were inside. 

If you’re thinking someone made sure that order got to me pronto, you probably wouldn’t be wrong. But I won’t lie. Despite it costing what it did and my putting a lot more effort into getting it than I wanted to, there was a certain satisfaction in finally receiving it.

I do think it’s a lot better than the original Switch that I bought shortly after it launched. Or maybe I’m just trying to justify spending $544 on it. At least I can try out those Belkin accessories now. 

Technologies

Facing Billions in DMA Fines, Apple Lets EU iPhone Users Install Apps Outside the App Store

A last-minute rule change lets European iPhone owners download apps from rival stores and developer websites, while introducing new fees that Apple hopes will satisfy regulators in Brussels.

In a scramble to sidestep penalties that could soar into the billions, and with Brussels regulators watching closely, Apple has agreed to let Europeans download iPhone apps from outside its own App Store.

With just hours left before an EU compliance deadline, the company said residents of the 27-nation bloc will soon be able to grab apps from rival marketplaces or straight off a developer’s website. The change rolls out later this year with iOS 18.6 and iPadOS 18.6, and also lets users set a different browser engine and choose a third-party wallet at checkout.

For everyday EU iPhone owners, that means the download button could pop up in more places than just Apple’s storefront. After you select the new setting, iOS shows a one-time permission sheet confirming you’re leaving Apple’s marketplace. The app then passes a quick notarization scan meant to weed out malware. Apple notes that off-store downloads work only inside the EU, and disappear if you stay outside the bloc for more than 30 days.

Cost to developers

Developers do gain fresh distribution freedom, but there’s a price tag. A new two-tier Store Services fee asks for 5% of outside sales in exchange for basic services like app reviews and support in what’s called Tier 1, or 13% for the full bundle of perks, including automatic updates and App Store promotions in Tier 2.

Apple will take a 5% «Core Technology Commission» on any purchase made outside its own payment system. That new cut will phase out the current €0.50-per-download fee and become the sole charge across the EU when a unified pricing model arrives on Jan. 1, 2026.

Apple insists «more than 99%» of devs will pay the same or less under the revamped math.

Why now? 

In April, the European Commission fined Apple €500 million ($585 million) for blocking developers from steering users to cheaper payment options, and warned that daily penalties of up to 5% of global revenue could follow if it failed to comply. 

Throughout the back-and-forth, Apple has accused the commission of «moving the goalposts» on what counts as compliance, with a spokesperson saying the company has invested «hundreds of thousands of hours» to meet the EU’s evolving demands.

Epic Games CEO Tim Sweeney blasted the 5% tier as a «malicious compliance scheme» that «makes a mockery of fair competition.»

If regulators decide Apple still hasn’t gone far enough, the iPhone maker could face steeper sanctions, or even be forced to separate its App Store business.

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Technologies

Today’s Wordle Hints, Answer and Help for June 27, #1469

Here are hints — and the answer — for today’s Wordle No. 1,469 for June 27. Some players need a new starter word now.

Looking for the most recent Wordle answer? Click here for today’s Wordle hints, as well as our daily answers and hints for The New York Times Mini Crossword, Connections, Connections: Sports Edition and Strands puzzles.


Today’s Wordle puzzle isn’t too tough, but somehow, it has a starting letter I never seem to guess. Some posters on Reddit say it was one of their starter words, so now they’re in the market for a new way to begin the game. If you need a new starter word, check out our list of which letters show up the most in English words. If you need hints and the answer, read on.

Today’s Wordle hints

Before we show you today’s Wordle answer, we’ll give you some hints. If you don’t want a spoiler, look away now.

Wordle hint No. 1: Repeats

Today’s Wordle answer has no repeated letters.

Wordle hint No. 2: Vowels

There are two vowels in today’s Wordle answer.

Wordle hint No. 3: First letter

Today’s Wordle answer begins with P.

Wordle hint No. 4: Placement

The two vowels are next to each other.

Wordle hint No. 5: Meaning

Today’s Wordle answer can refer to something that is not decorated and is simple.

TODAY’S WORDLE ANSWER

Today’s Wordle answer is PLAIN.

Yesterday’s Wordle answer

Yesterday’s Wordle answer, June 26,  No. 1468 was OFFER.

Recent Wordle answers

June 22, No. 1464: THRUM

June 23, No. 1465: ODDLY

June 24, No. 1466: ELITE

June 25, No. 1467: COMFY

Will Wordle run out of words?

When Wordle began, creator Josh Wardle used a list of five-letter words he’d shared with his partner, picking only the words they recognized. While that’s more than 2,000 words, more than half of them have already been used.

Wordle editor Tracy Bennett admitted that the game will eventually have to come to grips with the fact that the word list is not eternal.

«One possibility is that we could recycle old words at some point, like when we get close to the end,» Bennett told a Wordle player on TikTok.

She also said the editors might throw all the words back in and reuse them, or allow plurals, or past tense, something that’s not done now.

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Technologies

Why Smart Travelers Are Switching to eSIMs This Summer

Save 20% on Nomad eSIMs and use your phone all you want around the world without spending a fortune on roaming fees and data add-ons.

Higher prices are looming for just about everything, but they’re not stopping people from planning more summer travel than ever. 

Deloitte’s 2025 summer travel survey found that despite the gloomy economy, more Americans will travel this year than they did last year. And young people are especially ready for some self-care elsewhere: a survey by Allianz found that a whopping 70% of Americans under 35 are planning to take a vacation this summer.

If you’re one of the many people thirsty for a summer getaway, there’s a good chance you’re also looking to cut costs where you can. Maybe you’re opting for a cheaper mid-week flight rather than heading out on Friday, or heading somewhere off the beaten path instead of a tourist-packed metropolis.

Another smart way to trim your travel budget is to use an eSIM. You don’t have to pay pricey roaming or add-on data fees to look up local spots, post pics and check your email while you’re out of the country. Nomad eSIM, one of the most affordable options, gives you the data to do all that and more from over 200 countries. And right now you can get 20% off your first Nomad data plan with the code NOMCNET20.

What is an eSIM?

If you’ve ever upgraded your phone or switched carriers, you’re likely familiar with what a SIM card is: It’s that tiny chip in your phone that essentially connects it to your mobile carrier. 

A digital eSIM is different in that it’s downloaded from the web directly into your phone. You can activate it using an app and switch carriers without the fuss of having to swap out your physical SIM card. 

An eSIM can be a smart choice for travelers who want to use their phone while abroad. Because eSIMs are data-based, you’ll be able to send emails, browse the web, scroll your socials, stream videos and make data-based voice and video calls — all without having to pay the expensive roaming and data fees of your regular US-based carrier.

How a Nomad eSIM helps you save on international data

Nomad eSIM is different from the other eSIMs in that it offers an affordable plan lineup for every type of trip. Whether you’re going to Costa Rica for a week-long retreat or backpacking around Europe all summer, you can pick a plan that works for your specific needs — and budget. 

If you’re visiting one destination, Nomad has you covered with daily, weekly and monthly data plans ranging from 1GB to more than 20GB with coverage in over 200 countries. Travelers can also choose daily unlimited plans for a week, and there are local plans for single-country trips or regional plans for multi-destination travel. Current prices on plans include hotspots like Thailand ($0.18/GB) and Iceland ($1/GB).

Get data plans tailored to your travel needs — and budget

If you’re exploring more than one country, the Nomad Global plan has weekly and monthly plans ranging from 1GB to 5GB and coverage in up to 112 countries. While global in reach, Nomad has intentionally focused coverage on the most popular travel destinations, helping to keep global plan costs more affordable. A 1GB, one-week Global plan starts at just $12, ideal for the occasional check-ins with loved ones and social media posts. Or you can opt for a 3GB or a 5GB Global plan starting at $26 or $36 respectively, and the data is good for one month. 

eSIMs are great for frequent flyers and digital nomads, too

For backpackers, students abroad and digital nomads, the Nomad Global-EX plan offers handy six-month and year-long options that are good in up to 82 countries.

The highly affordable Global-EX offers a 10GB, six-month plan starting at just $30 and a 20GB, one-year plan starting at $50, plus the option to expand your data limit to 30GB or 50GB as needed. This plan eliminates the hassle of having to reactivate your eSIM for each trip, and it’s more affordable than other eSIM brands that offer similar data allowances for shorter durations.

And for those who prefer unlimited data, Nomad has recently expanded its offerings with 21 new unlimited plans. Perfect for travelers who don’t want to worry about running out of data or topping up, these plans start as low as $11 USD for 3 days of unlimited usage.

eSIMs provide instant, hassle-free connectivity

No matter which plan you choose, the Nomad eSIM is a snap to use. Simply download the app and activate the eSIM on your unlocked iOS or Android eSIM-compatible phone so you can get online the minute you land. There’s no physical SIM card, no contracts and no hassle.

Lock in a new Nomad plan today and score 20% off with the discount code NOMCNET20.

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