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You’re Probably Touching a Germ Factory Every Day and Calling It a Phone

Using the wrong products can damage the screen and protective coatings. Here’s the safest way to clean your grimy phone.

Americans spend more than 5 hours a day on their phones, according to a December 2024 survey. With that much handling, it’s no surprise your phone becomes a hotspot for bacteria — in fact, it’s often dirtier than a toilet seat. Since you hold it constantly and press it to your face, making regular phone cleaning part of your routine is more than just smart, it’s necessary for your health.

The FCC suggests disinfecting your phone daily, but not all cleaning methods are safe. Harsh chemicals and abrasive materials can damage protective coatings and potentially harm your screen. To keep your phone both clean and intact, it’s crucial to use the right cleaning techniques.

Luckily, there are safe and effective ways to sanitize your phone without causing any damage. We’ll guide you through the best methods and products for keeping your device germ-free, no matter if you have an iPhone or a Samsung or whatever its level of water resistance.

For more cleaning tips, here’s how to clean wireless earbuds and AirPods. 

What are the best products for daily cleaning?

After touching surfaces that see a lot of action from the public — such as door handles, seats on public transportation, grocery carts and gas pumps — you might think you need a heavy-duty cleaning agent to use on your phone. However, you should avoid rubbing alcohol or products made of straight alcohol, since they can damage the protective coatings that prevent oil and water from harming your screen.

Some suggest making your own alcohol-water mix, but getting the concentration wrong can damage your phone. The safest option is using disinfectant wipes with 70% isopropyl alcohol. For daily cleaning, consider a UV light product like PhoneSoap, which kills 99.99% of germs and bacteria. We can also turn to phone manufacturers and cell service companies for guidance, too. 

Apple now approves using Clorox Wipes and similar disinfectants, which was not recommended before the pandemic since they were thought to be too abrasive on the screen’s coating. AT&T advises spraying a 70% isopropyl alcohol solution on a soft, lint-free cloth and wiping your device down. Samsung also recommends using a 70% alcohol solution with a microfiber cloth. Always make sure your phone is powered off before cleaning it. 

What are the best methods for removing fingerprints, sand and makeup?

Sometimes your phone needs a more specific treatment when washing up. The recommended process for daily cleaning may not be enough to remove pesky grains of sand after a beach vacation or tough foundation stains. 

Get rid of fingerprints

Fingerprint smudges are inevitable since your skin produces oils. Every time you pick up your phone, your screen will get fingerprints. The safest way to make your screen print-free is with a microfiber cloth. For a deeper clean, dampen the cloth with distilled water (never apply water directly to the screen) and wipe down the surface. This works for the back and sides of your phone as well.

Alternatively, try a microfiber screen cleaner sticker that sticks to the back of your phone for easy wiping.

Remove sand and small particles

Grains of sand and lint can easily get stuck in your phone’s ports and crevices. To remove it, we recommend you use Scotch tape. Press it along the creases and speaker, then roll it up and gently insert it into the ports. The tape will pull out any debris. You can then just simply throw away the tape for easy cleanup. 

For smaller speaker holes, use a toothpick gently or a small vacuum crevice tool to suck out the debris. These tools work well for other small appliances or hard-to-reach areas in your car too.

Cleanse makeup off your phone screen

When you wear makeup and skin care products, such as foundation and moisturizers, you’ll leave residue on your phone screen. While makeup remover works for your face, it’s not safe for screens due to potentially harmful chemicals. Instead, try a screen-safe makeup remover like Whoosh, which is alcohol-free and gentle on all screens.

Alternatively, use a damp microfiber cloth to clean your phone, then wash the cloth afterward. Make sure your cloth is only slightly wet to avoid soaking your phone in water. 

What if my phone is waterproof?

For waterproof phones (IP67 and above), it’s best to clean the device with a damp cloth instead of submerging or running it under water — even if the phone advertises that it can withstand submersion for a certain amount of time. 

Afterward, dry your phone with a soft cloth, ensuring all ports and speakers are patted dry. While your phone can withstand water, submerging it can lead to water in the ports, delaying charging. Remember, water resistance is meant for accidents, not swimming or regular cleaning.

Things to avoid when cleaning your phone

We’ve already covered why you should avoid makeup remover and rubbing alcohol, but those aren’t a comprehensive list of harmful cleaning agents. Here are a few other items and products you should never use to clean your phone: 

  • Hand sanitizer: Fragrances and ethyl alcohol found in many sanitizers can harm your phone. 
  • Window or kitchen cleaners: Harsh cleaners can strip the protective coating on your phone and leave it more vulnerable to scratches.
  • Paper towels: Paper can shred, making the debris on your phone much worse, and the rough texture can leave scratches on your screen. 
  • Dish and hand soap: Most soaps require you to combine them with water, and since you should keep water away from your phone, it’s best to stick to a damp cloth.
  • Vinegar: Like cleaners and alcohols, vinegar will strip your phone screen’s coating.
  • Compressed air: Blowing intense and direct air into your phone’s portals can cause damage, especially to your mic. Apple specifically warns iPhone owners not to use compressed air.

For more cleaning tips, explore how to clean your Apple Watch. 

Technologies

Microsoft Is Eliminating Passwords in August: Here’s What You Need to Do to Prepare

Microsoft Authenticator has already stopped autofilling passwords, but the biggest change comes next month.

In June, Microsoft Authenticator stopped letting users create new passwords. In July, it turned off the autofill password function. And in August, the login app will stop supporting passwords entirely, moving to more secure passkeys, such as a PIN, fingerprint or facial recognition.

Attila Tomaschek, CNET’s software senior writer and digital security expert, says that passkeys are a safer alternative to the risky password habits practiced by 49% of US adults, according to a recent survey by CNET.

«Passwords can be cracked, whereas passkeys need both the public and the locally stored private key to authenticate users, which can help mitigate risks like falling victim to phishing and brute-force or credential-stuffing attacks,» Tomaschek said.

Using the same password for several accounts or adding personal hints can be a convenient way to remember your login. But that puts you at a big risk for scammers, identity theft and fraud. Here’s more on Microsoft’s plan for eliminating passwords and how to make the switch to passkeys before August.

When will Microsoft Authenticator stop supporting passwords?

Microsoft Authenticator houses your passwords and lets you sign into all your Microsoft accounts using a PIN, facial recognition like Windows Hello, or other biometric data like a fingerprint. Authenticator can be used in other ways, such as verifying you’re logging in if you forgot your password, or using two-factor authentication as an extra layer of security for your accounts. In June, the company stopped letting users add passwords to Authenticator, but here’s a timeline of other changes you can expect from Microsoft.

  • July 2025: You won’t be able to use the autofill password function.
  • August 2025: You’ll no longer be able to use saved passwords.

If you still want to use passwords instead of passkeys, you can store them in Microsoft Edge. However, CNET experts recommend adopting passkeys during this transition. «Passkeys use public key cryptography to authenticate users, rather than relying on users themselves creating their own (often weak or reused) passwords to access their online accounts,» Tomaschek said.

Why are passkeys a better alternative to passwords?

So what exactly is a passkey? It’s a credential created by the Fast Identity Online Alliance that uses biometric data or a PIN to verify your identity and access your account. Think about using your fingerprint or Face ID to log into your account. That’s generally safer than using a password that is easy to guess or susceptible to a phishing attack.

Passkeys aren’t stored on servers like passwords. Instead, they’re stored only on your personal device. More conveniently, this takes the guesswork out of remembering your passwords and the need for a password manager.

How to set up a passkey in Microsoft Authenticator

Microsoft said in a May 1 blog post that it will automatically detect the best passkey to set up and make that your default sign-in option. «If you have a password and ‘one-time code’ set up on your account, we’ll prompt you to sign in with your one-time code instead of your password. After you’re signed in, you’ll be prompted to enroll a passkey. Then the next time you sign in, you’ll be prompted to sign in with your passkey,» according to the blog post.

To set up a new passkey, open your Authenticator app on your phone. Tap on your account and select «Set up a passkey.» You’ll be prompted to log in with your existing credentials. After you’re logged in, you can set up the passkey.

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Technologies

The AI Chatbots We Use Most, and How We Use Them

91% of AI users have a default artificial intelligence assistant they turn to for their AI tasks, a Menlo Ventures report has found.

If you have a particular artificial intelligence tool that you tend to try first every time you’re in need of an AI assist, you’re not alone. According to a new survey, 91% of people who use AI have a favorite chatbot they try first, whether it’s ChatGPT, Gemini, Alexa or something else.

A Menlo Ventures survey of 5,000 adults found that this «default tool dynamic» means most people using AI have chosen a general AI tool they’ll try first for every job, even if it’s not necessarily the best tool for the job.

In the report, ChatGPT is the AI assistant that tops default tools, with 28% of respondents choosing it first. It’s followed by Google’s Gemini at 23%, Meta AI and Amazon’s Alexa, both at 18% and Apple’s Siri at 16%. Other tools including Claude, Grok and Perplexity collectively make up another 33%.

Some of the most common ways people are using these AI tools include composing emails and other writing support, researching topics of interest and managing to-do lists, according to Menlo Ventures.

Some of that, Menlo Ventures says, is «first-mover advantage,» with tools like ChatGPT having built up a following by being the first to offer some chatbot and image-generation features. But, the company warns, «that position is not guaranteed,» with challengers moving fast.

«The consumer market for [large language models] is still nascent and far from saturated,» the report says, «leaving ample room for product innovation to shift market share over time.»

Overall, 61% of Americans have used AI in the last six months and nearly 1 in 5, 19%, rely on it daily, the report says.

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Technologies

This Early Prime Day Deal Lets You Grab AirPods 4 At Their Lowest Price Yet

Apple’s AirPods 4 have dropped to their lowest price of 2025 — but this early Prime Day deal won’t last long.

Prime Day is still a few sunsets away, but Amazon isn’t waiting around. The retailer has already started slashing prices across tons of popular products, including the much-loved AirPods 4 (ANC).

For a limited time, you can snag these for 2025’s best price of just $149. This saves you $30, and you don’t even have to enter any codes or clip any coupons. The catch? We can’t promise that this deal will stick around for much longer.

This is the latest generation of Apple’s earbuds. The Apple AirPods 4 have the same H2 chip found in the AirPods Pro 2, so you can expect great sound quality. They also rock a more compact design with this new generation and offer excellent voice-calling performance. Plus, Spatial Audio support adds a touch of personalization.

Note that this deal is for the ANC (active noise cancellation) model of these earbuds. It comes with a wireless charging case and a speaker that can help you find them using Apple’s Find My tracking service.  

«With a slightly smaller design, improved sound and Apple’s powerful H2 chip features, the Apple AirPods 4 are a worthy upgrade,» said CNET audio expert David Carnoy in his AirPods 4 review. «But what really makes them special is the noise canceling in the step-up ANC model.»

Hey, did you know? CNET Deals texts are free, easy and save you money.

What’s the competition like? You can find out by reading through the best early Prime Day deals on headphones and speakers, where we’ve rounded up all the latest and greatest prices from the likes of Apple, Sony, Beats and many more big names. Just be sure to get your orders in before the deals expire.

Why this deal matters

Apple products rarely go on sale, and when they do, the stock tends to run out before the deal window closes. Combine that with AirPods 4 being Apple’s latest AirPods and this discount being the year’s all-time low price — you have a nice offer in your hands.

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