Technologies

Apple’s Journal App for the iPhone Truly Surprised Me After a Month

Commentary: I don’t use Journal every night, but even opening the app and looking back helps put time into perspective.

Have you noticed that our iPhones have been trying to fix us? This little gadget in our pocket keeps track of so many aspects of our life, like our schedules, communications, money and health. It’s smart enough to suggest how to optimize our time spent using the device, remind us of when our music is too loud, or point out how much time we spend looking at its pretty screen while scrolling through TikTok.

Now Apple has another major selling point: Your iPhone can help you be a better you. There’s a new Journal app designed to help you reflect and practice gratitude by writing about moments in your day. I’ve been using it for the past month, and there are aspects of this app that aren’t what I expected.

Apple announced Journal back in June at WWDC. It’s part of iOS 17, but unlike other features, this app needed more time to bake and wasn’t included in the September release of the new iPhone software.

I’ve been testing it for a month, with the public beta version of iOS 17.2, and the Journal app is far more than just a place to jot down thoughts on blank pages. I have plenty of blank journals that I never write in (but for some reason I keep buying them). Obviously, when I’m burnt out after a long day, I don’t grab my paisley covered Moleskine.

Instead I do what any sane person does: scroll through my iPhone while in bed. Suddenly it makes sense to journal at night on my phone. I open the Journal app and click to make a post. There are personalized suggestions, called Moments, that give me something to write about. And when I say personalized, these suggestions from my iPhone get real detailed.

Reflections, suggestions, and that time I went to Wendy’s

Journal pulls from my recent activity, showing photos I took, people I texted with, a map of places I visited, music I’ve listened to, and, if I ever actually logged a workout on my Apple Watch, it would show me that too. It also weaves in photo memories from several years back. There are Reflections that present prompts, ideas and questions to reflect on. The prompts aren’t cheesy, and I find them interesting, which is, of course, the idea. These thought exercises help me zoom out to see the bigger picture a bit.

Scrolling through my suggestions, there’s one of a Friday night hangout with friends, a photo of my son when he was little from three years ago, a question prompt and a photo of my family picking out a Christmas tree from this past weekend. I see photos of my dad visiting New York in 2018 and I get a reminder that I ate at a Wendy’s last week. Not every Moment is worthy of a post, but the suggestions give you this little flashback that jolts your brain into replaying memories.

Some suggestions can be strange. It knows that I went to a specific Wendy’s location and wants me to write about it. So clearly your iPhone knows a lot about your life and your burger consumption habits. Apple says all of this is being done while protecting your privacy. The suggested posts from your activities stay inside your iPhone, and Apple can’t see them. The same limits apply to any third-party journal apps that use Apple’s journal suggestion tool API in their software.

Apple says no one but you can access your Journal. Even if your phone is unlocked and you hand it to someone, they can’t get into the app, because you can lock your Journal. I set it to unlock with Face ID. If you sync it to iCloud, it’s stored with end-to-end encryption.

My Journal always hits me with photo memories of my kids, trying to give me a dopamine hit with nostalgia. Like, «Hey, remember this cute moment?» I guess my problems today aren’t so big if I think about the nice stuff that happened in the past. It’s like having a therapist guide you to reset your perspectives.

Imperfect memories and limits

There are some imperfections. For example, once I got my nails done early in the morning and the app assumed I was having breakfast at a restaurant next door. I suppose it’s OK if it’s not perfect, since it’s meant to be a starting point for your little dear diary moment. You don’t have to write a post for every suggestion.

The Journal app lets you add photos, audio or videos to your entries, but there are limits. For instance, video files need to be under 500 megabytes. So I couldn’t add a two-minute video that I shot in 4K. Since your entries are stored locally on your iPhone, limiting the size of your media files in Journal entries helps save space.

On the surface all this makes sense: «Yeah, you got a fancy digital diary!» So what I’m about to share next may sound weird. There’s no way to share any of these posts. And it isn’t just no sharing, it’s no searching. I can’t go, «Oh yeah, I remember that nice Halloween post I made, let me pull that photo up and share it.» No: Nothing is shareable. You’re crafting what look like classic Facebook posts, but it’s just for you. No one will know about this post.

Too many years with an iPhone and being on social media has messed me up so I can’t fathom making content that no one else will see. I realize I have to rethink a few things about the value of writing about my memories.

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The lack of a search tool in the Journal app is a bummer. Searching is just scrolling back. The best you can do is bookmark some of your favorite posts, because then you can narrow down entries by filtering what’s bookmarked, or having it show you just photos, audio posts or locations. I guess scrolling is kind of like flipping through the pages of an actual handwritten journal. But then what’s the point of journaling digitally?

There’s another wrinkle to the Journal app, which took me a while to realize. Journal is just another way to lock you into iOS and the Apple ecosystem. Imagine a year goes by and you made hundreds of posts, all of which are stored on your iPhone. Would you just throw away that diary and switch to Android?

I’m not the only CNETter who’s been testing out Journal in beta. CNET Managing Editor and iPhone reviewer Patrick Holland has also been playing with it. Here are his first impressions:

Journal’s secret sauce is triggering your emotions

Like Bridget, I’ve enjoyed the Journal app so far. But sadly, I haven’t had any prompts to relive that great frosty-and-fries experience I had at Wendy’s. What surprises me about Journal is how un-Apple it is. The star of the app is the suggestions feature, and how easily a suggestion can trigger a memory or make me relive a moment that at the time seemed mundane and now resonates with a bunch of feelings.

The experience of using Journal reminds me of the analog experiences I’ve had doing creative writing exercises or following the book The Artist’s Way.

What Journal does best is give me a space for my feelings and a way to organize my thoughts. The suggestions are very personal and private. One made me exit the app and call my family. While another prompt made me wish I still could talk to someone in my family who had died.

Final thoughts on Journal

I agree with Patrick and think the Journal app is worth trying out. Sure, there are things that could be tweaked, like adding a way to search for a post. But if the job of the Journal app is to help one’s mental health and fix some of the busy brain problems we have in this day and age, it does just that. It made me think about what really matters in my life and offered me a way to quickly switch my mindset. I don’t use Journal every night, but even opening the app and looking back helps put time into perspective.

CNET’s Patrick Holland contributed to this report.

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Technologies

This $20K Humanoid Robot Promises to Tidy Your Home. But There Are Strings Attached

The new Neo robot from 1X is designed to do chores. It’ll need help from you — and from folks behind the curtain.

It stands 5 feet, 6 inches tall, weighs about as much as a golden retriever and costs near the price of a brand-new budget car.

This is Neo, the humanoid robot. It’s billed as a personal assistant you can talk to and eventually rely on to take care of everyday tasks, such as loading the dishwasher and folding laundry.

Neo doesn’t work cheap. It’ll cost you $20,000. And even then, you’ll still have to train this new home bot, and possibly need a remote assist as well.

If that sounds enticing, preorders are now open (for a mere $200 down). You’ll be signing up as an early adopter for what Neo’s maker, a California-based company called 1X, is calling a «consumer-ready humanoid.» That’s opposed to other humanoids under development from the likes of Tesla and Figure, which are, for the moment at least, more focused on factory environments.

Neo is a whole order of magnitude different from robot vacuums like those from Roomba, Eufy and Ecovacs, and embodies a long-running sci-fi fantasy of robot maids and butlers doing chores and picking up after us. If this is the future, read on for more of what’s in store.

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What the Neo robot can do around the house

The pitch from 1X is that Neo can do all manner of household chores: fold laundry, run a vacuum, tidy shelves, bring in the groceries. It can open doors, climb stairs and even act as a home entertainment system.

Neo appears to move smoothly, with a soft, almost human-like gait, thanks to 1X’s tendon-driven motor system that gives it gentle motion and impressive strength. The company says it can lift up to 154 pounds and carry 55 pounds, but it is quieter than a refrigerator. It’s covered in soft materials and neutral colors, making it look less intimidating than metallic prototypes from other companies.

The company says Neo has a 4-hour runtime. Its hands are IP68-rated, meaning they’re submersible in water. It can connect via Wi-Fi, Bluetooth and 5G. For conversation, it has a built-in LLM, the same sort of AI technology that powers ChatGPT and Gemini.

The primary way to control the Neo robot will be by speaking to it, just as if it were a person in your home.

Still, Neo’s usefulness today depends heavily on how you define useful. The Wall Street Journal’s Joanna Stern got an up-close look at Neo at 1X’s headquarters and found that, at least for now, it’s largely teleoperated, meaning a human often operates it remotely using a virtual-reality headset and controllers.

«I didn’t see Neo do anything autonomously, although the company did share a video of Neo opening a door on its own,» Stern wrote last week.

1X CEO Bernt Børnich told her that Neo will do most things autonomously in 2026, though he also acknowledged that the quality «may lag at first.»

The company’s FAQ says that for any chore request Neo doesn’t know how to accomplish, «you can schedule a 1X Expert to guide it» to help the robot «learn while getting the job done.»

What you need to know about Neo and privacy

Part of what early adopters are signing up for is to let Neo learn from their environment so that future versions can operate more independently.

That learning process raises privacy and trust questions. The robot uses a mix of visual, audio and contextual intelligence — meaning it can see, hear and remember interactions with users throughout their homes.

«If you buy this product, it is because you’re OK with that social contract,» Børnich told the Journal. «It’s less about Neo instantly doing your chores and more about you helping Neo learn to do them safely and effectively.»

Neo’s reliance on human operation behind the scenes prompted a response from John Carmack, a computer industry luminary known for his work with VR systems and the lead programmer of classic video games including Doom and Quake.

«Companies selling the dream of autonomous household humanoid robots today would be better off embracing reality and selling ‘remote operated household help’,» he wrote in a post on the X social network (formerly Twitter) on Monday.

1X says it’s taking steps to protect your privacy: Neo listens only when it recognizes it’s being addressed, and its cameras will blur out humans. You can restrict Neo from entering or viewing specific areas of your home, and the robot will never be teleoperated without owner approval, the company says.

But inviting an AI-equipped humanoid to observe your home life isn’t a small step.

The first units will ship to customers in the US in 2026. There is a $499 monthly subscription alternative to the $20,000 full-purchase price, though that will be available at an unspecified later date. A broader international rollout is promised for 2027.

Neo’s got a long road ahead of it to live up to the expectations set by Rosie the Robot in The Jetsons way back when. But this is no Hanna-Barbera cartoon. What we’re seeing now is a much more tangible harbinger of change.

Technologies

I Wish Nintendo’s New Switch 2 Zelda Game Was an Actual Zelda Game

Hyrule Warriors: Age of Imprisonment has great graphics, a great story and Zelda is actually in it. But the gameplay makes me wish for another true Zelda title instead.

I’ve never been a Hyrule Warriors fan. Keep that in mind when I say that Nintendo’s new Switch 2-exclusive Zelda-universe game has impressed me in several ways, but the gameplay isn’t one of them. Still, this Zelda spinoff has succeeded in showing off the Switch 2’s graphics power. Now can we have a true Switch 2 exclusive Zelda game next?

The upgraded graphics in Tears of the Kingdom and Breath of the Wild has made the Switch 2 a great way to play recent Zelda games, which had stretched the Switch’s capabilities to the limit before. And they’re both well worth revisiting, because they’re engrossing, enchanting, weird, epic wonders. Hyrule Warriors: Age of Imprisonment, another in the Koei-Tecmo developed spinoff series of Zelda-themed games, is a prequel to Tears of the Kingdom. It’s the story of Zelda traveling back in time to ancient Hyrule, and the origins of Ganondorf’s evil. I’m here for that, but a lot of hack and slash battles are in my way.

A handful of hours in, I can say that the production values are wonderful. The voices and characters and worlds feel authentically Zelda. I feel like I’m getting a new chapter in the story I’d already been following. The Switch 2’s graphics show off smooth animation, too, even when battles can span hundreds of enemies.

But the game’s central style, which is endless slashing fights through hordes of enemies, gets boring for me. That’s what Hyrule Warriors is about, but the game so far feels more repetitive than strategic. And I just keep button-mashing to get to the next story chapter. For anyone who’s played Hyrule Warriors: Age of Calamity, expect more of the same, for the most part.

I do like that the big map includes parts in the depths and in the sky, mirroring the tri-level appeal of Tears of the Kingdom. But Age of Calamity isn’t a free-wandering game. Missions open up around the map, each one opening a contained map to battle through. Along the way, you unlock an impressive roster of Hyrule characters you can control.

As a Switch 2 exclusive to tempt Nintendo fans to make the console upgrade, it feels like a half success. I admire the production values, and I want to keep playing just to see where the story goes. But as a purchase, it’s a distant third to Donkey Kong Bananza and Mario Kart World.

Hyrule Warriors fans, you probably know what you’re probably in for, and will likely get this game regardless. Serious Zelda fans, you may enjoy it just for the story elements alone.

As for me? I think I’ll play some more, but I’m already sort of tuning the game out a bit. I want more exploration, more puzzles, more curiosity. This game’s not about that. But it does show me how good a true next-gen Zelda could be on the Switch 2, whenever Nintendo decides to make that happen.