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It’s Time to Stop Waiting for Apple’s Next iPhone Moment

Commentary: The iPhone took off because it came at the right time — a moment that may be impossible to re-create.

When the original iPhone arrived in 2007, few people knew it would lay the foundation for the devices we now carry in our pockets each day. As the June 5 date of Apple’s Worldwide Developers Conference approaches, all eyes will be focused on whether the tech giant can re-create that impact with its first entirely new product in almost a decade: a head-mounted computer

The iPhone wasn’t the first smartphone, nor was it the first mobile device to achieve cultural relevance as a status symbol. But it came at just the right moment, and there arguably hasn’t been such a perfectly timed tech product launch since. Re-creating that moment will be challenging, even for Apple. 

The tech industry has evolved a lot since 2007, and so has our relationship with technology. Devices like the iPhone and the BlackBerry revolutionized the way we access information and communicate, at a time when the idea of constant internet connectivity was relatively new. 

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But the biggest new gadgets since then (think smartwatches, wireless earbuds) were initially useful because they untethered us from those phones, helping us better navigate the influx of alerts flowing from them. It took years for the Apple Watch to establish its direction as a health and wellness device, and I suspect it’ll similarly take time for the headset to find its niche. 

The arrival of a completely new product — whether it be a smartwatch or a headset — doesn’t feel the same as it did 16 years ago. Nor should it. 

For the iPhone, timing was everything

The iPhone debuted at a formative time for personal technology. As the internet became a more integral part of our lives, so did the need to take it with us. 

The iPod, BlackBerry phones and other personal digital assistants (better known as PDAs) provided a way to keep us connected on the go as people recognized the need to listen to music, send emails, and manage calendars away from home. Shipments of handheld computers from brands like BlackBerry and Palm rose 18.4% in 2006, according to Gartner data reported by the Associated Press in early 2007, underscoring the demand for mobile access to email and other communications. 

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Research in Motion’s BlackBerry Curve 8350i, from 2008. The BlackBerry first appeared in 2002.

Corinne Schulze/CNET Networks

Then the iPhone came in 2007 and changed everything. Steve Jobs famously introduced the first iPhone as a phone, an iPod and an Internet communicator in one device. What made the iPhone so impactful was that those three things were already necessities in people’s lives, as the success of cell phones, the iPod and home computers showed. 

In 2000, 51% of US households had one or more computers, and more than 40% of households were connected to the Internet, according to a 2001 New York Times report covering Census Bureau data. The US added a record-breaking 25.7 million new mobile phone users in 2005, reported InfoWorld in 2006, citing data from the Cellular Telecommunications & Internet Association. And sales of MP3 players were booming in the early 2000s, as market researcher IDC reported back in 2002. 

Clearly the internet, MP3 players and cell phones were permeating everyday life long before the iPhone made its debut at the Macworld conference in 2007. The iPhone was the culmination of these trends, showing how hardware was catching up to the way people were already using tech products in their daily lives. Though PDAs and early «smart» phones like the IBM Simon were a promising start, they were largely designed to be handheld computers with cell phone functionality. 

The iPhone and other modern smartphones took that idea a step further. When Apple’s App Store arrived later in 2008, apps turned the iPhone and other handheld devices into Swiss Army Knives, expanding their functionality beyond the business-focused PDAs of years past. Today, mobile devices can serve as phones, internet and email portals, music players, mini-TVs, flashlights, wallets, keys and so much more, largely thanks to the proliferation of apps.

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The App Store turned the iPhone into much more than a phone, iPod and internet communicator. 

Angela Lang/CNET

But it’s important to remember that even the iPhone wasn’t an overnight success. The original model’s price and initial exclusivity to AT&T, combined with the notion that Apple was a newcomer to the mobile phone business, certainly resulted in some skepticism about the iPhone’s future. Let’s not forget that the first model also had many shortcomings, as former CNET Senior Managing Editor Kent German pointed out in his review.

Still, the iPhone had a long-term impact because it filled a need at the right time — even if it wasn’t immediately accessible to everyone right away. Consider technologies that came before their time. Microsoft’s SPOT platform sought to turn everyday objects like watches and household appliances into smart gadgets — preceding today’s smartwatches and the so-called internet of things boom. The SPOT watches never caught on, thanks in part to their bulky design and the subscription fee required to access Microsoft’s MSN Direct service, as my colleague David Carnoy wrote in 2008, marking the end of Microsoft’s efforts in that area at the time.

An Apple headset has a lot more competition for our attention 

Fast-forward to today, and the tech world is buzzing about what’s expected to be a similar moment in Apple’s history. The company will reportedly introduce its first mixed reality headset on June 5, which Bloomberg says will have apps and software features that span gaming, communication, fitness and more. Apple has a reputation for popularizing devices like the smartphone, tablet and smartwatch, so the expectation is that it will do so again for headsets.

That may very well be true. But making head-mounted computers as ubiquitous as the iPhone is a tough task, even for Apple. Once again, it will all come down to timing. From smartwatches to earbuds, tablets to smart speakers, there are plenty of gadgets in our lives designed to fulfill different needs — many more than when the first iPhone launched. 

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Devices like the Apple Watch can help us manage the influx of notifications coming from our phones.

Lexy Savvides/CNET

American households owned an average of 16 connected devices as of 2022, according to research firm Parks Associates. A Pew Research survey from 2021 found that 31% of US adults said they’re constantly online. A Reviews.org survey, the results of which were published this month, found that 56.9% of Americans said they’re addicted to their smartphone.  

A gadget like Apple’s virtual reality headset, which will cost around $3,000 according to Bloomberg, will have to be very compelling to demand attention in a world already oversaturated with screens and sensors.

The iPhone may have revolutionized the way we communicate and use the internet. But we’re now in an era in which people are looking to disconnect from their phones more easily, and that shows in the new tech products from the last decade.  

What do smartwatches, wireless earbuds and smart speakers have in common? They all allow us to access the internet without reaching for our phones, whether it’s skipping to the next track on your Spotify playlist, asking a virtual assistant for today’s weather forecast or getting a text message on your wrist. A mixed reality headset would seemingly do the opposite by further plunging you into whatever content you’re experiencing at the moment.  

Even the developments in generative artificial intelligence, or AI, that can create content based on prompts, are designed to help us spend less time buried in screens. Google, for example, recently showed off a new Gmail feature called Help Me Write that can draft messages for you based on a quick prompt. Tools like these could shorten the amount of time we spend replying to emails and other communications, and could arguably be more impactful than new hardware. (In fact, if you’ve been following tech headlines in 2023, AI is apparently in the midst of its own «iPhone moment.»)

The slow-burn effect

In recent years, it’s taken longer for new Apple gadgets to establish a role in our lives, and the Apple Watch is the strongest example of this. When introducing it back in 2014, Apple initially positioned it as a personal timepiece by highlighting its stylish design and time-telling accuracy, before mentioning health and fitness.

But as the gadget matured and became more popular, Apple leaned more fully into health. It added ECG functionality in 2018 with the Series 4 model, enabling the watch to provide more data about cardiac health and signaling a turning point for the device. In 2019, Apple CEO Tim Cook told CNBC that Apple’s «greatest contribution to mankind» will be about health. Roughly three years after the first Apple Watch arrived, it became clear that health, fitness and wellness tracking would be the its most important purpose. The iPhone may not have been in everyone’s pockets right away, but its role as a handheld computer, MP3 player and phone was apparent from the start. 

A wrist wearing the Apple Watch Series 4 44mm smartwatch against a yellow background. A wrist wearing the Apple Watch Series 4 44mm smartwatch against a yellow background.

The Apple Watch Series 4 was the first with ECG support.

Sarah Tew/CNET

Is it the right time for Apple’s rumored headset? I don’t have the answer, and I’m not sure if Apple does either. But one thing is for certain: If the headset is a hit, its success will look a lot different than that of the first iPhone. We might not understand the headset’s role in our lives until years after its release, if the Apple Watch’s trajectory is any indication. That wouldn’t deem it a failure, it’s just a sign of the times. 

The so-called «iPhone moment» may be behind us for good. Or maybe it’s just changed.

Technologies

Little Caesars Wants ChatGPT to Order Your Pizza for You

You can personalize your pie and place your order without leaving the chatbot.

When it comes to building the perfect pizza, you need perfectly structured crust, quality cheese, well-seasoned sauce and fresh, delicious toppings. Oh, and artificial intelligence, naturally. 

Or at least that’s what Little Caesars is saying. 

Starting today, you can order Little Caesars through a new app inside ChatGPT. OpenAI’s chatbot can customize and order pizzas, or you can use ChatGPT to receive recommendations based on your budget, preferences, dietary restrictions or the number of people you need to serve. 

«Today’s consumers are turning to Gen AI as part of how they search for everything, including where to get their next meal,» Greg Hamilton, chief marketing officer at Little Caesars, said in a statement. «We recognize this shift and want to meet our customers where they already are and be the go-to for their pizza occasions. The process is as natural and intuitive as having a conversation. It’s not just about technology for technology’s sake — it’s about making life a little easier for people who love great pizza.»

Read also: I Had ChatGPT Order Me a Pizza. This Could Change Everything

How ordering a pizza with ChatGPT works

To get started, you’ll need to launch ChatGPT on your desktop or mobile device. On the ChatGPT interface, go to the Apps menu and select Little Caesars. You will need to connect your accounts by signing into your Little Caesars account or creating one. From there, you can get started with ordering. 

You can simply type in something like, «Pizzas for five people with no meat,» and you’ll get personalized recommendations for pizzas and sides that match your preferences. From there, you can tailor your order further by swapping toppings, adjusting amounts or adding an order of cookie dough brownies. 

Once you review your order, you can checkout through the Little Caesars app and then your order will go to the nearest location for you to pick up when ready. You can also schedule an order ahead of time and track your order in real-time through the app. 

The new ordering function is now available across all Little Caesars locations in the US, and many locations in Mexico and Canada.

Not interested in using AI? The Little Caesars app and website are still available, or you can always pick up the phone and call. 

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Technologies

Don’t Lose Your Texts: How to Move Away From Samsung Messages Before It Shuts Down

Samsung is deactivating its long-standing Messages app in July. Here’s what to do next.

Samsung is closing the book on its proprietary texting platform this summer. After years of slowly phasing out the software in favor of a more unified experience, the company is finally pulling the plug on its Messages app this July. While many Galaxy owners have already been using Google’s version for years, those holding onto the legacy interface now have a firm deadline to migrate their conversations before the service goes dark.

On a page with information about the switch, Samsung points to instructions on how to swap over to Google’s Messages app, including for phones that are still on Android 12 and Android 13. Samsung has historically preinstalled its own Messages app on Galaxy phones, but began transitioning toward Google Messages as early as 2021.

To encourage people to switch to Google Messages, Samsung’s instructions list new features offered by Google Messages, like RCS-enabled texting for features like typing indicators, easier group chats and sending higher-quality images. Google’s Messages app also has AI-powered spam detection and spam filters, multi-device access to messages and some built-in Gemini AI features. It’s also the app that most Android phones use as their default texting app, including Samsung’s more recent Galaxy S26. There are other SMS texting app alternatives in the Google Play Store if you don’t want to use the one made by Google.

Samsung has not said when exactly in July messaging will no longer work in the app. A Samsung representative didn’t immediately respond to a request for comment. Once the app is deactivated, only messaging to emergency services will work on Samsung Messages. 

While Samsung did stop including it as the default texting app in 2021, it wasn’t until 2024 that Samsung stopped preinstalling the texting app alongside Google Messages. The Galaxy S26 can’t download the Samsung Messages app, and other phones won’t be able to download it after the app’s July sunset.

Samsung said users of Android 11 or lower aren’t affected by the end of service, but would also likely benefit from switching to a supported texting app like Google Messages. To switch to Google Messages, the company asks users to download the app if it’s not already installed and to set it as the default SMS app when prompted after launching it. 

The post also notes that anyone using an older Galaxy Watch that runs on Samsung’s Tizen operating system will no longer have access to their full conversation history since these watches cannot use Google Messages. Samsung said that they will still be able to read and send text messages, but the company’s newer watches (Galaxy Watch 4 and later) that run WearOS will still have access to full conversations.

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Technologies

New AT&T Elite 2.0 Phone Plan Boosts Wireless Hotspot and Data Performance

For customers willing to pay for it, the new top plan offers more high-speed data and performance than the former one.

Only a few weeks after overhauling its unlimited phone plans, AT&T has added a new plan to the top of the lineup that offers more data and performance — for a higher price. The AT&T Elite 2.0 plan is available now.

For a single line, Elite 2.0 costs $110 (plus taxes and fees). As more lines are added, the per-line price goes down. AT&T customers can mix and match plans on an account, but if we assume everyone is signing up for the Elite 2.0 plan, the costs break down like this:

• One line: $110
• Two lines: $100 per line, $200 total
• Three lines: $85 per line, $255 total
• Four lines: $75 per line, $300 total
• Five lines: $75 per line, $375 total

To compare it with AT&T’s next-priciest option, the Premium 2.0 plan costs $90 for a single line, or $55 per line on an account with four lines.

What’s included in the AT&T Elite 2.0 plan

For those amounts, the plan includes unlimited high-speed 5G data, prioritized even during network congestion, just like the Premium 2.0 plan, and 250GB of hotspot data (up from 100GB for the other plan). It also includes cellular access for one smartwatch and one tablet per line.

For travelers, Elite 2.0 has unlimited international talk, text and 20GB of high-speed data per month in 210 countries. The Premium 2.0 plan has unlimited talk, text and high-speed data, but only for 20 Latin American countries.

Aside from the data amounts, the Elite 2.0 plan includes AT&T Turbo, a feature normally offered as an add-on that increases data performance for video calling, gaming and streaming on 5G-capable devices. For other plans, AT&T Turbo costs $7 per line per month.

(AT&T Turbo is a separate feature from AT&T Turbo Live, which is designed to boost performance in certain crowded venues such as concerts or sporting events.)

AT&T Elite 2.0 vs Premium 2.0

Price for 1 line, per month Price for 4 lines, per month High-speed data Mobile hotspot International Call/Data AT&T Turbo
AT&T Premium 2.0 $90 $220 ($55 per line) Unlimited 100GB Unlimited talk, text and high-speed data in 20 Latin American countries; unlimited texting from US to 200+ countries Not included
AT&T Elite 2.0 $110 $300 ($75 per line) Unlimited 250GB Unlimited talk, text and 20GB high-speed data in 210 countries Included

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