Technologies

How to Claim Money From Apple’s $50 Million MacBook Keyboard Settlement

A class action suit claims Apple knew for years that the «butterfly» design in its MacBook keyboards was seriously flawed.

Did you buy a MacBook that had keyboard issues? If so, you might be eligible for part of a $50 million settlement Apple has agreed to in response to allegations it hid a known keyboard design flaw from customers.

Apple agreed to the multimillion-dollar payout in July, and a California court granted preliminary approval on Nov. 28.

MacBook Pro owners have started to receive emails and postcards notifying them they are eligible for payment, and the settlement website began accepting claims on Dec. 12.

Below, find out more about the MacBook settlement, including who qualifies for money, how much you could get from Apple and how to submit a claim.

For more class action suits, learn why Keurig is shelling out $10 million to users of its K-Cups and see if you’re eligible for money from T-Mobile’s $350 million data-breach settlement.

What is Apple accused of in the class action suit?

Apple introduced its «butterfly» keyboard design in 2015 in its 12-inch MacBook. The keys were attached with a wing-like hinge, as opposed to traditional keyboards, which use two pieces of plastic that, when pressed, cross each other and close like a pair of scissors.

At the time, the tech giant said the butterfly design was 40% slimmer, meaning its laptops could be too. But customers complained about the propensity for the keys to be sticky and miss or repeat typed characters.

Apple launched a repair program that covered MacBook, MacBook Pro and MacBook Air laptops in 2018. But it only replaced old butterfly keyboards with new ones.

Finally, in 2019, Apple phased out the butterfly design and introduced a redesigned Magic Keyboard that once more relied on a scissor-switch mechanism.

The butterfly design «had some things it did really well,» then-Apple marketing director Phil Schiller told CNET that year. «It felt more firm and flat under your finger — some people really like that, but other people weren’t really happy with that.»

Schiller also acknowledged there were «quality issues we had to work on.»

In a class action lawsuit filed in California in 2018, a group of plaintiffs claimed Apple knew about the quality issues and «fraudulently concealed» them from customers.

As a result, they claimed, laptops were knowingly equipped with keyboards that could result in «characters repeating unexpectedly; letters or characters not appearing; and/or the keys feeling ‘sticky’ or not responding in a consistent manner,» according to the settlement website.

Apple didn’t respond to a request for comment, but in filings, it denied any wrongdoing.

Who is eligible for a payment from Apple?

If you bought a MacBook between 2015 and 2019 and had to replace the keyboard or individual keys, you are eligible for compensation.

If you’re not sure if your model is covered, you can check here.

How much money could I get from the MacBook keyboard settlement?

The amount of the individual payout depends on how many repairs you had to have on your MacBook.

Consumers who had to swap out multiple keyboards within four years of purchase are considered Group 1 Settlement Class Members. They are eligible for an estimated payment of between $300 and $395 and should be receiving an email this month.

You can still qualify for Group 1 so long as you require two or more topcase replacements before Nov. 28, 2024. (The topcase houses the keyboard and other components.)

If you believe you’re part of Group 1 but didn’t receive a notification, you can call the claims administrator at 855-579-1311. (You can also fill out a change of address form, if needed.)

If you had to replace the keyboard once, you’re considered part of the Group 2 Settlement Class and could receive as much as $125. You’ll need to submit a claim form, though.

And if you only had to replace individual keycaps, you’re eligible for up to $50. (You’ll also have to submit a claim form.)

How do I file a claim in the Apple butterfly-keyboard settlement?

You can submit a claim on the settlement website or mail a completed form to:

re: MacBook Keyboard Litigation Settlement
c/o JND Legal Administration
PO Box 91341
Seattle, WA 98111

For all class members, if Apple doesn’t have a record of your repair or purchase, you’ll have to provide proof of purchase or repair.

The deadline to file a claim is 11:59 p.m. PT on March 6, 2023. If you want to object to the settlement — or exclude yourself and retain the right to separate litigation — the deadline to notify the court is Feb. 10, 2023.

When will I get my money?

A final approval hearing is scheduled for March 16, 2023. Any payments would go out after that, but the process could be delayed by appeals.

Technologies

Bill Gates Has Published the Original Microsoft Source Code

It’s «the coolest code I’ve ever written,» the Microsoft co-founder says.

If you want to see the original source code that started Microsoft, Bill Gates is now sharing it. On Wednesday, the Microsoft co-founder posted it on his Gates Notes blog, reminiscing about the company’s early days for its 50th anniversary. Gates has written plenty of code in those five decades but he called this «the coolest code I’ve ever written.»

Sharing a photo of himself holding a huge pile of paper showing the code, Gates wrote that he was inspired by the January 1975 copy of Popular Electronics magazine. The magazine had featured a cover photo of an Altair 8800, a groundbreaking personal computer created by a small company called MITS.

The 19-year-old Gates and his Harvard pal Paul Allen reached out to Altair’s creators and told them they had a version of the programming language BASIC for the chip that the Altair 8800 ran on. Such software would let people program the Altair.

«There was just one problem,» Gates wrote. «We didn’t.»

Micro-Soft is born

Gates said he and friends «coded day and night for two months to create the software we said already existed.» Gates and Allen then presented the code to the president of MITS, who agreed to license the software. «Altair BASIC became the first product of our new company, which we decided to call Micro-Soft,» Gates wrote. «We later dropped the hyphen.»

And the rest, as they say, is software history. You can download that 50-year-old code from Gates’s post. «Computer programming has come a long way over the last 50 years, but I’m still super proud of how it turned out,» he wrote.

Read more: Best 16 Xbox Games Right Now

Melinda Gates: new book

Also making headlines this week was Gates’s former wife, Melinda French Gates, whose new book, The Next Day, comes out April 15. As that date approaches, she’s opening up about the end of her marriage to Gates.

The couple divorced in 2021 after 27 years and three children. According to People magazine, Melinda French Gates wrote in the book that in 2019 she was «having nightmares about a beautiful house collapsing all around her — and then waking up in a panic night after night.»

She acknowledged what Bill Gates has publicly stated — that he wasn’t always faithful in the marriage — and said she was also disturbed by Gates’s meetings with child sex offender Jeffrey Epstein. Bill Gates has since said he regrets meeting Epstein.

Melinda French Gates said her bad dreams would eventually change into images of her family on the edge of a cliff where she «plummeted» into a void. «I knew, in that moment, that I was going to have to make a decision — and that I was going to have to make it by myself,» she wrote, according to the People article.

Technologies

The Zelle App Has Shut Down. Here’s How You Can Still Send Money Digitally

The digital payment service has killed its free app, but many banks still support sending money with Zelle.

There are tons of digital payment apps for sending money to friends, family or for paying for services, but if you’ve been using the Zelle mobile app, you’ll need to find something new. The service decided to shutter its free app on April 1.

That doesn’t mean you can’t use Zelle altogether. Zelle has only discontinued its standalone app, so you can still send money using Zelle if your bank belongs to the Zelle network. You’ll just need to do it through your bank’s app or website. You also have other services to choose from. Here’s what you need to know about this change and your options moving forward.

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Why the Zelle app is shutting down

When Zelle launched in 2017, only about 60 US financial institutions offered the service by the end of that year. Today, that number exceeds 2,200. As a result, less than 2% of Zelle transactions occur through the standalone app. Zelle has been phasing out the ability to make transactions on its mobile app since October 2024.

«Today, the vast majority of people using Zelle to send money use it through their financial institution’s mobile app or online banking experience, and we believe this is the best place for Zelle transactions to occur,» Zelle said in an October 2024 press release.

In December, Zelle was in the spotlight when the Consumer Financial Protected Bureau sued the company and three of the largest US banks for failing to protect consumers from widespread fraud on the peer-to-peer payment network. The lawsuit has since been dropped.

Other ways to send money digitally

You can still use Zelle through your bank’s app or website if it belongs to the Zelle network, which includes Bank of America, Chase, Wells Fargo, TD Bank, PNC Bank and Citi.

You can also switch to another digital payment app, such as:

Apple Wallet
Cash App
PayPal
Venmo

Take some basic precautions when using Zelle or any other digital payment service. These apps are a frequent target for scammers, and Chase Bank has started blocking some Zelle payments it believes could be fraudulent. Only send money to people you know and trust, and watch for red flags like an urgent message claiming to be from your bank or an online ad for concert tickets that seem impossibly cheap.