Technologies

Why Everyone’s Obsessed With ChatGPT, a Mindblowing AI Chatbot

This artificial intelligence bot is an impressive writer, but you should still be careful how much you trust its answers.

There’s a new AI bot in town: ChatGPT. And you’d better take notice.

The tool, from a power player in artificial intelligence, lets you type questions using natural language that the chatbot answers in conversational, if somewhat stilted, language. The bot remembers the thread of your dialog, using previous questions and answers to inform its next responses.

It’s a big deal. The tool seems pretty knowledgeable if not omniscient — it can be creative and its answers can sound downright authoritative. A few days after its launch, more than a million people are trying out ChatGPT.

But its creator, the for-profit research lab called OpenAI, warns that ChatGPT «may occasionally generate incorrect or misleading information,» so be careful. Here’s a look at why this ChatGPT is important and what’s going on with it.

What is ChatGPT?

ChatGPT is an AI chatbot system that OpenAI released in November to show off and test what a very large, powerful AI system can accomplish. You can ask it countless questions and often will get an answer that’s useful.

For example, you can ask it encyclopedia questions like, «Explaining Newton’s laws of motion.» You can tell it, «Write me a poem,» and when it does, say, «Now make it more exciting.» You ask it to write a computer program that’ll show you all the different ways you can arrange the letters of a word.

Here’s the catch: ChatGPT doesn’t exactly know anything, though. It’s an AI trained to recognize patterns in vast swaths of text harvested from the internet, then further trained with human assistance to deliver more useful better dialog. The answers you get may sound plausible and even authoritative, but they might well be entirely wrong, as OpenAI warns.

Chatbots have been of interest for years to companies looking for ways to help customers get what they need and to and AI researchers trying to tackle the Turing Test. That’s the famous «Imitation Game» that computer scientist Alan Turing proposed in 1950 as a way to gauge intelligence: Can a human judge conversing with a human and with a computer tell which is which?

What kinds of questions can you ask?

You can ask anything, though you might not get an answer. OpenAI suggests a few categories, like explaining physics, asking for birthday party ideas and getting programming help.

I asked it to write a poem, and it did, though I don’t think any literature experts would be impressed. I then asked it to make it more exciting, and lo, ChatGPT pumped it up with words like battlefield, adrenaline, thunder and adventure.

One wacky example shows how ChatGPT is willing to just go for it in domains where people would fear to tread: a command to write «a folk song about writing a rust program and fighting with lifetime errors.»

ChatGPT’s expertise is broad, and its ability to follow a conversation is notable. When I asked it for words that rhymed with «purple,» it offered a few suggestions, then when I followed up «How about with pink?» it didn’t miss a beat. (Also, there are a lot more good rhymes for «pink.»)

When I asked, «Is it easier to get a date by being sensitive or being tough?» GPT responded, in part, «Some people may find a sensitive person more attractive and appealing, while others may be drawn to a tough and assertive individual. In general, being genuine and authentic in your interactions with others is likely to be more effective in getting a date than trying to fit a certain mold or persona.»

You don’t have to look far to find accounts of the bot blowing people’s minds. Twitter is awash with users displaying the AI’s prowess at generating art prompts and writing code. Some have even proclaimed «Google is dead,» along with the college essay. We’ll talk more about that below.

Who built ChatGPT?

ChatGPT is the computer brainchild of OpenAI, an artificial intelligence research company. Its mission is to develop a «safe and beneficial» artificial general intelligence system or to help others do so.

It’s made splashes before, first with GPT-3, which can generate text that can sound like a human wrote it, and then DALL-E, which creates what’s now called «generative art» based on text prompts you type in.

GPT-3, and the GPT 3.5 update on which ChatGPT is based, are examples of AI technology called large language models. They’re trained to create text based on what they’ve seen, and they can be trained automatically — typically with huge quantities of computer power over a period of weeks. For example, the training process can find a random paragraph of text, delete a few words, ask the AI to fill in the blanks, compare the result to the original and then reward the AI system for coming as close as possible. Repeating over and over can lead to a sophisticated ability to generate text.

Is ChatGPT free?

Yes, for now at least. OpenAI CEO Sam Altman warned on Sunday, «We will have to monetize it somehow at some point; the compute costs are eye-watering.» OpenAI charges for DALL-E art once you exceed a basic free level of usage.

What are the limits of ChatGPT?

As OpenAI emphasizes, ChatGPT can give you wrong answers. Sometimes, helpfully, it’ll specifically warn you of its own shortcomings. For example, when I asked it who wrote the phrase «the squirming facts exceed the squamous mind,» ChatGPT replied, «I’m sorry, but I am not able to browse the internet or access any external information beyond what I was trained on.» (The phrase is from Wallace Stevens’ 1942 poem Connoisseur of Chaos.)

ChatGPT was willing to take a stab at the meaning of that expression: «a situation in which the facts or information at hand are difficult to process or understand.» It sandwiched that interpretation between cautions that it’s hard to judge without more context and that it’s just one possible interpretation.

ChatGPT’s answers can look authoritative but be wrong.

The software developer site StackOverflow banned ChatGPT answers to programming questions. Administrators cautioned, «because the average rate of getting correct answers from ChatGPT is too low, the posting of answers created by ChatGPT is substantially harmful to the site and to users who are asking or looking for correct answers.»

You can see for yourself how artful a BS artist ChatGPT can be by asking the same question multiple times. I asked whether Moore’s Law, which tracks the computer chip industry’s progress increasing the number of data-processing transistors, is running out of steam, I got two answers. One pointed optimistically to continued progress, while the other pointed more grimly to the slowdown and the belief «that Moore’s Law may be reaching its limits.»

Both ideas are common in the computer industry itself, so this ambiguous stance perhaps reflects what human experts believe.

With other questions that don’t have clear answers, ChatGPT often won’t be pinned down.

The fact that it offers an answer at all, though, is a notable development in computing. Computers are famously literal, refusing to work unless you follow exact syntax and interface requirements. Large language models are revealing a more human-friendly style of interaction, not to mention an ability to generate answers that are somewhere between copying and creativity.

What’s off limits?

ChatGPT is designed to weed out «inappropriate» requests, a behavior in line with OpenAI’s mission «to ensure that artificial general intelligence benefits all of humanity.»

If you ask ChatGPT itself what’s off limits, it’ll tell you: any questions «that are discriminatory, offensive, or inappropriate. This includes questions that are racist, sexist, homophobic, transphobic, or otherwise discriminatory or hateful.» Asking it to engage in illegal activities is also a no-no.

Is this better than Google search?

Asking a computer a question and getting an answer is useful, and often ChatGPT delivers the goods.

Google often supplies you with its suggested answers to questions and with links to websites that it thinks will be relevant. Often ChatGPT’s answers far surpass what Google will suggest, so it’s easy to imagine GPT-3 is a rival.

But you should think twice before trusting ChatGPT. As with Google itself and other sources of information like Wikipedia, it’s best practice to verify information from original sources before relying on it.

Vetting the veracity of ChatGPT answers takes some work because it just gives you some raw text with no links or citations. But it can be useful and in some cases thought provoking. You may not see something directly like ChatGPT in Google search results, but Google has built large language models of its own and uses AI extensively already in search.

So ChatGPT is doubtless showing the way toward our tech future.

Technologies

OpenAI Launches ChatGPT Atlas, Challenging Google Chrome With an AI-First Browser

The browser is available now for MacOS users, with versions for Windows, iOS and Android coming later.

OpenAI has released a generative AI-powered web browser called ChatGPT Atlas, a major step in the company’s expansion beyond its ChatGPT chatbot platform. The browser, announced Tuesday, integrates ChatGPT’s capabilities directly into the browsing experience, aiming to make web use more interactive and chatbot-like.

OpenAI sparked speculation earlier Tuesday after posting a teaser on its X account showing a series of browser tabs. During the YouTube livestream, CEO Sam Altman and others announced the browser and live-demoed a few of the new features now available for MacOS users worldwide. Support for Windows, iOS and Android operating systems is «coming soon,» the company said.

(Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)

The new product launch comes amid growing competition among tech companies to embed AI assistants more deeply into everyday tools. For instance, Google has already integrated Gemini into its Chrome browser to add AI to the online browsing experience. Earlier this year, the AI search tool developer Perplexity launched Comet, an AI-powered Chromium-based web browser. Here’s everything OpenAI announced today.

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What is ChatGPT Atlas?

ChatGPT Atlas looks and functions like a traditional web browser. It includes tabs, bookmarks, extensions and incognito mode, but adds popular ChatGPT functions and features throughout. Opening a new tab lets you either enter a URL or ask ChatGPT a question. The browser includes separate tabs for different types of results, such as search links, images, videos and news.

A built-in ChatGPT sidebar can analyze whatever page you’re viewing to provide summaries, explanations or quick answers without leaving the site. ChatGPT can also offer in-line writing assistance, suggesting edits and completions inside any text field, such as an email draft.

One of the biggest new features is browser memory, which keeps track of pages and topics you’ve previously explored. Atlas can suggest related pages, help you return to past research or automate repetitive tasks. Memory is optional and can be viewed, edited or deleted at any time in settings.

Atlas also supports natural language commands, meaning you could type something like «reopen the shoes I looked at yesterday» or «clean up my tabs» and the browser should respond accordingly.

Read more: OpenAI Plans to Allow Erotica and Change Mental Health Restrictions for Adult Users

Agent mode in Atlas preview

OpenAI also previewed agent mode, which lets ChatGPT take limited actions on behalf of the user — such as booking travel, ordering groceries or gathering research. The company says the mode is faster than standard ChatGPT and comes with new safeguards to keep users in control.

Agent mode is available to Plus and Pro subscribers, and is available in beta for Business users.

«In the same way that GPT-5 and Codex are these great tools for vibe coding, we believe we can start in the long run to have an amazing tool for vibe lifing,» Will Ellsworth, the research lead for agent mode in Atlas, said during the livestream. «So delegating all kinds of tasks both in your personal and professional life to the agent in Atlas.»

How to get started with ChatGPT Atlas

To get started, you’ll first download Atlas at chatgpt.com/atlas. When you open Atlas for the first time, you’ll need to sign in to your ChatGPT account.

From there, you can import your bookmarks, saved passwords and browsing history from your current browser.

Technologies

Amazon Will Pay $2.5 Billion for Misleading Customers Into Amazon Prime Subscriptions

Amazon settles its FTC lawsuit, and agrees to pay billions for «tricking» customers into Prime subscriptions.

In September, Amazon settled its case with the Federal Trade Commission over whether it had misled customers who signed up for Amazon Prime. The $2.5 billion settlement is one of the largest consumer protection settlements in US history, and while Amazon did not admit to wrongdoing, it’s still changing things.

The FTC said $1.5 billion will go into a fund to repay eligible subscribers, with the remaining $1 billion collected as a civil penalty. The settlement requires Amazon to add a «clear and conspicuous» option to decline Prime during checkout and to simplify the cancellation process.

«Amazon and our executives have always followed the law, and this settlement allows us to move forward and focus on innovating for customers,» Mark Blafkin, Amazon senior manager, said in a statement. «We work incredibly hard to make it clear and simple for customers to both sign up or cancel their Prime membership, and to offer substantial value for our many millions of loyal Prime members around the world.»

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Why was the FTC suing Amazon?

The FTC filed suit against Amazon in 2023, accusing it of using «dark patterns» to nudge people into Prime subscriptions and then making it too hard to cancel. The FTC maintained Amazon was in violation of Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence Act.

«Specifically, Amazon used manipulative, coercive or deceptive user-interface designs known as ‘dark patterns’ to trick consumers into enrolling in automatically renewing Prime subscriptions,» the FTC complaint states.

Who is eligible for Amazon’s big payout?

Amazon’s legal settlement is limited to customers who enrolled in Amazon Prime between June 23, 2019, and June 23, 2025. It’s also restricted to customers who subscribed to Prime using a «challenged enrollment flow» or who enrolled in Prime through any method but were unsuccessful in canceling their memberships.

The FTC called out specific enrollment pages, including Prime Video enrollment, the Universal Prime Decision page, the Shipping Option Select page and the Single Page Checkout. To qualify for a payout, claimants must also not have used more than 10 Amazon Prime benefits in any 12-month period.

Customers who signed up via those challenged processes and did not use more than three Prime benefits within one year will be paid automatically by Amazon within 90 days. Other eligible Amazon customers will need to file a claim, and Amazon is required to send notices to those people within 30 days of making its automatic payments.

Customers who did not use a challenged sign-up process but instead were unable to cancel their memberships will also need to file claims for payment.

How much will the Amazon payments be?

Payouts to eligible Amazon claimants will be limited to a maximum of $51. That amount could be reduced depending on the number of Amazon Prime benefits you used while subscribed to the service. Those benefits include free two-day shipping, watching shows or movies on Prime Video or Whole Foods grocery discounts.

Technologies

This Rumored Feature Could Make NotebookLM Essential for Work as Well as School

NotebookLM takes another step toward being the do-it-all AI tool for work and school.

Since it launched, NotebookLM has been aimed at students. While just about anyone can use the AI tool to some benefit, it’s a great study buddy thanks to an assortment of features for the classroom. But a promising new feature may help with your next work presentation: Slides.

Powered by Gemini, NotebookLM can help you brainstorm ideas and generate audio or video overviews. That sounds like most AI tools, but NotebookLM is different. You can provide it with your own material — documents, websites, YouTube videos and more — and it’ll only use those sources to answer your questions and generate content. Adding a slide generator to such a tool would be a solid, professional power-up.

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Google already has its own slide deck creation tool, but NotebookLM could make it even easier to create them. Using your uploaded sources and the recently integrated Nano Banana image generator, the ability to create a slide deck on the fly could soon be on its way.

The tech and AI tool-focused site Testing Catalog recently spotted an unreleased and incomplete Slide tool. Not all of the features seem to be available, but it’d be easy to assume you’ll be able to create a slide deck based on your uploaded documents with just a few clicks. It’ll also likely allow you to further customize the deck by giving NotebookLM specific instructions and topics within your sources to focus on.

That’s not all, though. Another, similar feature might also be on the way. Also spotted was an option to generate an infographic — allowing you to create a visual chart or image based on your data sources. We’ll have to wait and see when either of these features goes live, but NotebookLM remains a robust tool that has little competition, and I expect it’ll only get better.