Technologies

404 and 503 decoded: Here’s what those pesky internet error fails really mean

You can’t load a webpage you want, but those error codes are trying to tell you something. We’ll help you figure out what to do next.

It was Feb. 16 and I had two alarms set on my phone for Beyoncé’s Formation tour tickets. As they were bound to sell out in minutes, I was on the website, ready to refresh the page as soon as the clock struck 10 a.m. But when the critical moment came, the page only showed an ominous message: «503? Service requested is unavailable?» I refreshed the page frantically. What if I couldn’t get the tickets? Who knew when Beyoncé would tour again? But I got the same error over and over again.

I picked up my phone hoping to have more luck there, but I got the same message. Finally, after what felt like a bazillion refreshes and clicks, I was able to get through. There they were — the tickets I had been waiting months for. Whew! The purchase confirmation screen appeared and the nightmare ended. But I kept asking myself where that message came from. Was it something I did, or was the website just borked?

Those random-seeming website error numbers like 404, 503 and 301 you sometimes see after typing a URL can throw you off your groove or worse, ruin an urgent task (like buying Beyoncé tickets). Sometimes, like if you mistyped the URL, a simple text change can put you back in business. Other times, there may be a bigger issue — the server is down or there’s an internet outage.

To help you understand what to do the next time you see one of these online uh-ohs, I’ll break down the basics of those strange codes — even the ones that you might not be able to crack on your own. And if you’re fascinated by all of the code-lingo, you can always dig in deeper with a coding course for beginners.

404s and other common website errors: What they mean

Some website error codes are your fault (oops), but others are because of problems with the server that only the website’s administrator can fix. Chances are, you’ll see them with every refresh — it might help keep your annoyance at bay to understand why (but I doubt it).

404: One of the most common errors you’ll see, it means the page cannot be found. Nowadays, some sites will design its error code pages with cute puppies, links to other pages or a funny illustration to lighten your no doubt frustrated mood. Double-check the URL for typos and try again. If you’re typing the correct URL and you still have no luck, the page has been moved or deleted.

301: You may have heard of a «301 redirect,» but probably have never seen this code displayed on a site. Think of it as a smooth transition from one old URL to a new one, sort of like forwarding your mail. You should still see the webpage you wanted when this happens, but it likely has a different URL than the one you entered. It’s a permanent move, and even if you use the old URL, you’ll still be automatically routed to the new one. Bookmark the new URL for future reference.

400: This one is best known as a «bad request» for the user. On Google Chrome, you’ll get the message, «This page isn’t working at the moment» along with some guidance about contacting the website administrator. Usually, it’s caused by an error on your end. There may be a typo in the URL, the server may not understand your request, or the file you’re trying to upload is too big. Try clearing your cache and checking the URL for typos. If you have no luck, take Google’s advice.

410: This is the «Gone» status. You may see a message like, «This page does not exist,» or «Page deleted or gone.» There’s no problem on your end — you’ve got the right page, but the website administrator may have deleted it for good.

451: This code blocks you from seeing a URL for various legal reasons. According to a developer resource page from Mozilla (the maker of the Firefox browser), a person or organization may have made a legal demand to remove the content or the page may be blocked because of government censorship. You should see the legal reason on the page with the status code, but it’s not always guaranteed. If you’re determined to see the content, you may be able to get there with a few tech-savvy tactics — like a VPN or proxy server that acts as a tool to bypass the server’s restrictions.

503: You’ll likely see the message, «503 Service unavailable,» when a website’s server is down, so you won’t be able to access the site until it’s fixed. Reason being, the site’s server could be down for maintenance, too many people may be causing the site to overload, the site could have a bug or someone looking to cause trouble has taken the site offline. You won’t be able to access the site until it’s fixed so it’s best to try again later to see if the server issue is resolved.

200: This code you won’t see because it means that everything is OK. The site, its server and your browser are all working fine, so there’s no need to alert you there’s not a problem. The only place you’ll likely see it is in the code (or back end). In fact, most codes that start with a 2 are a good sign that the communication channel between your browser and the company’s server is working.

How can I fix website codes with images and videos?

It can be frustrating if you’re trying to play a video, upload or download media, but see error codes instead. More often than not it’s a user error, and it’s up to you to fix the problem. Sometimes you’ll see a small icon that looks like a picture in place of the video or image you’d hope to see. In that case, you’ll know something’s wrong.

If you get status code 415, it’s a red flag that the server doesn’t recognize the file type you’re using. Popular photo- and video-sharing sites will list the file types they support, typically on the Support page (here’s the list for YouTube). If yours isn’t listed, try converting the file to one of the approved formats before uploading it again.

Front end developer Allan Hernandez says that most common supported types are .mp3 and .mp4 for videos and .jpeg, .png, .svg and .web for images. If you’re uploading a video or image using one of the correct file formats, he says, it should be easy and error-free.

Another common problem occurs when you try to upload files that are too big for the server, also known as status code 413. In this case, it’s best to reduce the file size before uploading again.

Here are a few other common error codes you may come across with media and what they mean.

404: The media file has been moved or deleted.
403: The server cannot access your image or video — possibly because the firewall is blocking it.
429: You may have sent too many requests without giving the server time to process them. So, if you’ve clicked «upload» a bazillion times, you may get this code.

Are any errors my fault that I can fix?

Yes, there are two types of code errors: client and server. Most client errors start with a 4. You’ll need to fix something on your end before continuing. For example, the 403 code may mean the page is forbidden, or the web administrator restricts access to that page. You’ll need to go to another page or site.

Usually, if there’s an error, you’ll need to do one of these things.

1. Restart your computer, modem or router.

2. Check the URL for typos.

3. Visit a different URL.

Sometimes, other actions may be required, such as you need to pay to see gated content or, if you’ve clicked a button constantly, you just need to wait patiently because the request isn’t processing fast enough.

If an error starts with a 5, it’s the server’s problem and there may not be much you can do. Try contacting the website’s support to let them know you’re getting a server error.

Technologies

Today’s Wordle Hints, Answer and Help for Feb. 1, #1688

Here are hints and the answer for today’s Wordle for Sunday, Feb. 1, No. 1,688.

Looking for the most recent Wordle answer? Click here for today’s Wordle hints, as well as our daily answers and hints for The New York Times Mini Crossword, Connections, Connections: Sports Edition and Strands puzzles.

Today’s Wordle puzzle is a tough one, with some unusual letters. If you need a new starter word, check out our list of which letters show up the most in English words. If you need hints and the answer, read on.

Today’s Wordle hints

Before we show you today’s Wordle answer, we’ll give you some hints. If you don’t want a spoiler, look away now.

Wordle hint No. 1: Repeats

Today’s Wordle answer has no repeated letters.

Wordle hint No. 2: Vowels

Today’s Wordle answer has one vowel and one sometimes vowel.

Wordle hint No. 3: First letter

Today’s Wordle answer begins with S.

Wordle hint No. 4: Last letter

Today’s Wordle answer ends with Y.

Wordle hint No. 5: Meaning

Today’s Wordle answer means full of prickles.

TODAY’S WORDLE ANSWER

Today’s Wordle answer is SPINY.

Yesterday’s Wordle answer

Yesterday’s Wordle answer, Jan. 31, No. 1,687, was ALLOT.

Recent Wordle answers

Jan. 27, No. 1,683: DUSKY

Jan. 28, No. 1,684: CRUEL

Jan. 29, No. 1,685: FLAKY

Jan. 30, No. 1,686: JUMBO

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

Technologies

Today’s NYT Strands Hints, Answers and Help for Feb. 1 #700

Here are hints and answers for the NYT Strands puzzle for Sunday, Feb. 1, No. 700.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

Today’s NYT Strands puzzle is a bit of a challenge. Some of the answers are difficult to unscramble, and a couple are kind of long, so if you need hints and answers, read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: It’s a gift.

If that doesn’t help you, here’s a clue: For me, really?

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

BONE, GONE, BONNET, NOTE, PRIDE, RING, TING, SENT, RENT, WARD, DRAW, SEEN, SEER, TORE, RANT, TRYING, DONATE, SIRE

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

AWARD, BONUS, GRANT, PRESENT, DONATION, OFFERING

Today’s Strands spangram

Today’s Strands spangram is GENEROSITY. To find it, start with the G that’s three letters to the right on the top row, and wind down.

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

Technologies

I Tested the New AirTag and Found That Apple More Than Doubled Its Range

Review: Apple’s «AirTag 2» gets better at its job. The familiar white and chrome disc is a little louder, higher-pitched and easier to find.

While nearly everyone I know has been freezing and shoveling snow, I spent the past few days under San Francisco’s sunny skies, hiding and finding Apple’s new AirTag. I’m happy to report that it succeeded at its main job: I was able to locate it every time. The second-generation Bluetooth tracker looks and acts identical to the original AirTag, which debuted in 2021, but internal upgrades make it even easier to find.

Over the past five years, the AirTag has become a popular way to track your luggage, keys, car, bike, pets (though you really shouldn’t clip one to Mr. Cupcakes) and nearly anything else you can attach the tiny white and silver disc to. The AirTag also sparked a conversation about privacy, specifically around Apple’s built-in safeguards that prevent it from being used to track someone unwillingly. Apple later expanded those features to protect both iPhone and Android phone owners.

Do we really need a new AirTag? No. But its new features are nice.

This isn’t your typical yearly tech upgrade, like a new phone with a faster processor. The first AirTag is already great. Yeah, it has shortcomings, like not having a hole for a key ring, which forces you to buy a holder to attach it to things. But its best feature is Apple’s Find My network, an encrypted, invisible service connecting over 1 billion devices, including iPhones, Macs and trackers. The AirTag is your key to the Find My kingdom.

In my time testing the second-gen AirTag, I discovered that the latest iteration is also great. It has shortcomings like that missing key ring hole, but the Find My network is still the star. Apple improved the tracker’s ability to be found. The chime is higher-pitched and louder.

When trying to locate it in the Find My app, Precision Finding picked up the new AirTag over twice as far away as it did the old AirTag. The AirTag 2, as we’ve nicknamed it, also supports Precision Finding on my Apple Watch, though setting it up isn’t straightforward.

The second-gen AirTag is on sale now: $29 for one and $99 for a four-pack. And just like the OG version, if you order online directly from Apple, you can get it engraved.

AirTag 1 vs. AirTag 2

When I first unboxed the second-gen AirTag, I was surprised to see that it had the same bulbous Mento design as the original. This allows the new AirTag to be used with the gazillion accessories people already have. But there are differences. The white shell’s resin is now made of 85% recycled plastic. I’m curious to see whether the white casing scuffs as easily as the original.

(That fine print etched on the back? That’s how you can identify a second-gen AirTag from an original: The new one has its text printed in ALL CAPS — except «AirTag,» because Apple presumably wants to keep the intercap.)

If you have the original AirTag, there’s no reason to get rid of it and buy the new version. I can see swapping out an existing AirTag with a second-gen one if you frequently use Precision Finding for important items like keys and everyday bags — and especially if you want to access that feature on your Apple Watch.

If you can choose between the second-gen AirTag and the first-gen model at a discount, I’d go with the discounted original for most items. The first AirTag model does nearly everything the new one can do.

The new AirTag can be found farther away

The new tracker has upgraded Bluetooth connectivity, making it more discoverable to nearby iPhones, which can piggyback its location information anonymously back to its owner. A second-generation Ultra Wideband chip gives the new AirTag a longer range for Precision Finding.

CNET’s Social Media Producer Faith Chihil and I made the trek to Salesforce Park, a green space atop a San Francisco bus station, to run an AirTag test. I gave Faith my old AirTag that I use for traveling, aptly named Patrick’s Luggage, and the new one, named New AirTag. I then walked a few hundred feet away and opened the Find My app on my iPhone 17 Pro Max. I looked for the New AirTag first. I hit the Find button and then got to walking. My iPhone started picking it up 110 feet away. The green «you’re going the right way» screen with an arrow appeared 85 feet away from the new AirTag.

I repeated the test with the Patrick’s Luggage AirTag, and my iPhone started picking it up 42 feet away, and the green screen appeared 37 feet away. In this simple test, the second-gen AirTag was findable at over twice the distance away as my first-gen Apple tracker.

I should note that there are a lot of factors that come into play when trying to find your AirTag. Our range testing was done around lunchtime, so there were a lot of people with iPhones walking by to pick up the tag’s initial location so that my phone could use the Find My network to zero in on it. Also, we were outdoors along a walking path, so we didn’t have walls, rugs or furniture to contend with for the Precision Finding.

The new AirTag supports Precision Finding on the Apple Watch

The second-gen Ultra Wideband chip on the new AirTag also supports Precision Finding for the first time on certain Apple Watch models running WatchOS 26.2.1 or later:

Apple Watch Series 9
Apple Watch Series 10
Apple Watch Series 11
Apple Watch Ultra 2
Apple Watch Ultra 3

But getting it set up isn’t straightforward.

To use Precision Finding on the iPhone, you go to the Items tab in the Find My app and select your AirTag. But when I went to the Find Items app on the watch, I could select the new AirTag, but there wasn’t a Precision Finding option.

A quick online search later, I found an Apple Support page that explained how the Apple Watch uses the Control Center to do it. I had to add a new Find Items button, called Find AirTag, to the Control Center and then tap it to put my watch into Precision Finding mode. Indoors, it found my AirTag from 65 feet away. It might go farther, but our office isn’t that big.

My Apple Watch doesn’t have cellular data, so when I was indoors on Wi-Fi, it worked fantastic. When I was outdoors, connected to my iPhone, it worked mostly fine, but at times it took longer to update my AirTag’s location.

The new AirTag is louder

If you’ve ever used the AirTag’s Play Sound feature through the iPhone’s Find My app, you know that Apple «I’m over here» chime. The new AirTag plays the same tune but is higher-pitched and louder, making it easier to find.

I tested the second-gen AirTag’s chime against the first one using an iPhone audio meter app (not the most scientific, but I wanted to visualize the difference). The original AirTag’s chime peaked at 67.3 dBA, while the new AirTag’s hit 77.5 dBA, more than twice as loud as the old model (remember, decibels are logarithmic).

The new AirTag final thoughts

When I set out to test the AirTag, I was concerned there wouldn’t be much to talk about. But after my time with it, I’ve discovered a lot to share. Namely, I’m a fan. I was already a fan of the first one, and that’s the key. Apple kept all the best aspects of the original AirTag while adding slight improvements. There was no dramatic redesign or price increase. It’s just the familiar white and chrome disc that is a little louder, higher-pitched and easier to find from quite a bit farther away.

I know some people hoped Apple would launch a credit card-style AirTag or one in different colors. It seems that Apple is more than happy to have other companies do that and participate in its Works with Apple Find My program. And I’m OK with that, too.