Technologies

FTC to AI Companies: Tell Us How You Protect Teens and Kids Who Use AI Companions

As more teens turn to AI for companionship, the investigation comes as no surprise.

The Federal Trade Commission is launching an investigation into AI chatbots from seven companies, including Alphabet, Meta and OpenAI, over their use as companions. The inquiry involves finding how the companies test, monitor and measure the potential harm to children and teens.

A Common Sense Media survey of 1,060 teens in April and May found that over 70% used AI companions and that more than 50% used them consistently — a few times or more per month.

Experts have been warning for some time that exposure to chatbots could be harmful to young people. A study revealed that ChatGPT, for instance, provided bad advice to teenagers, like how to conceal an eating disorder or how to personalize a suicide notes. In some cases, chatbots have ignored comments that should have been recognized as concerning, instead simply continuing the previous conversation. Psychologists are calling for guardrails to protect young people, like reminders in the chat that the chatbot is not human, and for educators to prioritize AI literacy in schools.

There are plenty of adults, too, who’ve experienced negative consequences of relying on chatbots — whether for companionship and advice or as their personal search engine for facts and trusted sources. Chatbots more often than not tell what it thinks you want to hear, which can lead to flat-out lies. And blindly following the instructions of a chatbot isn’t always the right thing to do.

«As AI technologies evolve, it is important to consider the effects chatbots can have on children,» FTC Chairman Andrew N. Ferguson said in a statement. «The study we’re launching today will help us better understand how AI firms are developing their products and the steps they are taking to protect children.»

A Character.ai spokesperson told CNET every conversation on the service has prominent disclaimers that all chats should be treated as fiction.

«In the past year we’ve rolled out many substantive safety features, including an entirely new under-18 experience and a Parental Insights feature,» the spokesperson said.

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

The company behind the Snapchat social network likewise said it has taken steps to reduce risks. «Since introducing My AI, Snap has harnessed its rigorous safety and privacy processes to create a product that is not only beneficial for our community, but is also transparent and clear about its capabilities and limitations,» the spokesperson said.

Meta declined to comment, and neither the FTC nor any of the remaining four companies immediately responded to our request for comment. The FTC has issued orders and is seeking a teleconference with the seven companies about the timing and format of its submissions no later than Sept 25. The companies under investigation include the makers of some of the biggest AI chatbots in the world or popular social networks that incorporate generative AI:

Alphabet (parent company of Google)
Character Technologies
Instagram
Meta Platforms
OpenAI
Snap
X.ai

Starting late last year, some of those companies have updated or bolstered their protection features for younger individuals. Character.ai began imposing limits on how chatbots can respond to people under the age of 17 and added parental controls. Instagram introduced teen accounts last year and switched all users under the age of 17 to them and Meta recently set limits on subjects teens can have with chatbots.

The FTC is seeking information from the seven companies on how they:

monetize user engagement
process user inputs and generate outputs in response to user inquiries
develop and approve characters
measure, test, and monitor for negative impacts before and after deployment
mitigate negative impacts, particularly to children
employ disclosures, advertising and other representations to inform users and parents about features, capabilities, the intended audience, potential negative impacts and data collection and handling practices
monitor and enforce compliance with Company rules and terms of services (for example, community guidelines and age restrictions) and
use or share personal information obtained through users’ conversations with the chatbots

Technologies

Facebook Brings Back Local Job Listings: How to Apply

One of Facebook’s most practical features from 2022 is being revived by Meta.

On the hunt for work? A Local Jobs search is being rolled out by Meta to make it easier for people in the US to discover and apply for nearby work directly on Facebook. The feature is inside Facebook Marketplace, Groups and Pages, Meta said last week, letting employers post openings and job seekers filter roles by distance, category or employment type.

You can apply or message employers directly through Facebook Messenger, while employers can publish job listings with just a few taps — similar to how you would post items for sale on Marketplace.

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

Facebook offered a Jobs feature before discontinuing it in 2022, pushing business hiring toward its other platforms. Its return suggests Meta is attempting to expand Facebook’s usefulness beyond social networking and to position it once again as a hub for community-driven opportunities.

«We’ve always been about connecting with people, whether through shared interests or key life events,» the press release states. «Now, if you’re looking for entry-level, trade and service industry employment in your community, Facebook can help you connect with local people and small businesses who are hiring.»

How to get started with Local Jobs on Facebook

According to Meta, Local Jobs will appear as a dedicated section in Facebook Marketplace starting this week. If you’re 18 or older, you can:

Tap the Marketplace tab on the Facebook app or website.
Select Jobs to browse available positions nearby.
Use filters for job type, category and distance.
Tap Apply or message the employer directly via Messenger.

Businesses and page admins can post jobs by creating a new listing in Marketplace or from their Facebook Page. Listings can include job details, pay range, and scheduling information and will appear in local searches automatically.

The Local Jobs feature is rolling out across the US now, with Meta saying it plans to expand it in the months ahead.

Technologies

Tesla Has a New Range of Affordable Electric Cars: How Much They Cost

The new, stripped-back versions of the Model Y and Model 3 have a more affordable starting price.

Technologies

Today’s NYT Strands Hints, Answers and Help for Oct. 22 #598

Here are hints and answers for the NYT Strands puzzle for Oct. 22, No. 598.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

Today’s NYT Strands puzzle is a fun one — I definitely have at least two of these in my house. Some of the answers are a bit tough to unscramble, so if you need hints and answers, read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: Catch all.

If that doesn’t help you, here’s a clue: A mess of items.

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

BATE, LICE, SLUM, CAPE, HOLE, CARE, BARE, THEN, SLAM, SAMBA, BACK

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

TAPE, COIN, PENCIL, BATTERY, SHOELACE, THUMBTACK

Today’s Strands spangram

Today’s Strands spangram is JUNKDRAWER. To find it, look for the J that’s five letters down on the far-left row, and wind down, over and then up.

Quick tips for Strands

#1: To get more clue words, see if you can tweak the words you’ve already found, by adding an «S» or other variants. And if you find a word like WILL, see if other letters are close enough to help you make SILL, or BILL.

#2: Once you get one theme word, look at the puzzle to see if you can spot other related words.

#3: If you’ve been given the letters for a theme word, but can’t figure it out, guess three more clue words, and the puzzle will light up each letter in order, revealing the word.