Technologies

T-Mobile Says It’s Not Spying on You. What the New Screen Recording Tool Actually Does

A new setting that looks like a privacy risk is popping up for some customers. T-Mobile explains what’s really going on.

Some T-Mobile customers during the past week have been surprised to discover a new — and enabled by default — feature in the T-Life app called «Screen recording tool.» In light of recent iffy recording tools such as Microsoft’s Recall AI feature in Windows, seeing a feature that records the contents of your screen is bound to raise privacy concerns.

Screen Recording in T-life
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How to disable Screen recording tool if you see it

If you’re a T-Mobile subscriber, you can check if this new option has been turned on by opening the T-Life app, tapping Manage and then tapping Settings (the gear icon). The Screen recording tool option shows up under the Preferences heading.

If the option is there, tap it to reveal a description and a toggle switch. The description reads: «We use a tool to record how customers use the app to analyze and improve your experience. Only T-Mobile will review and analyze your info. If you turn this toggle on or magenta, we will record your screen while you use the app. If you turn this toggle off or gray, we will not record your screen.»

To disable the feature, tap the switch so it becomes gray. (The «magenta» and «gray» in the text refer to the color of the toggle switch to indicate whether it’s active or not, respectively.)

Why T-Mobile stands behind the new feature

When I reached out to the company for more information, a T-Mobile spokesperson defended the feature, saying it was designed to improve the user experience.

«To help us give customers who use T-Life a smoother experience, we are rolling out a new tool in the app that will help us quickly troubleshoot reported or detected issues,» the spokesperson said. «This tool records activities within the app only and does not see or access any personal information. If a customer’s T-Life app currently supports the new functionality, it can be turned off in the settings under preferences.»

According to a post on droidlife, which earlier referenced the issue, the new option shows up on both iPhone and Android phones.

Why opt-in is so important

On the face of it, the Screen recording tool appears to do what it says, and the fact that it’s limited to just the T-Life app is a reasonable, and expected, limitation.

But as with all potential privacy issues, the fact that T-Mobile is enabling the feature by default has rightly made customers suspicious. It should be off initially, and if an issue arises that would require screen recording, then the company could get permission from the phone owner to turn it on.

T-Mobile in fact has a similar setup within the T-Life app. There’s another screen recording feature that is completely separate from this new Screen recording tool. In the app’s settings, under Help & support, is Screen Share, which can be used during a support call. It allows a T-Mobile expert to view your phone’s screen while troubleshooting an issue. It requires several steps and requires you to consent to having your screen recorded before allowing a support expert to connect to the app.

If you’ve ever tried to help a friend or family member over the phone and asked them to describe what’s on the screen, you’ll appreciate how helpful it can be to view what they’re seeing directly.

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Today’s NYT Strands Hints, Answers and Help for Oct. 22 #598

Here are hints and answers for the NYT Strands puzzle for Oct. 22, No. 598.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

Today’s NYT Strands puzzle is a fun one — I definitely have at least two of these in my house. Some of the answers are a bit tough to unscramble, so if you need hints and answers, read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: Catch all.

If that doesn’t help you, here’s a clue: A mess of items.

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

BATE, LICE, SLUM, CAPE, HOLE, CARE, BARE, THEN, SLAM, SAMBA, BACK

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

TAPE, COIN, PENCIL, BATTERY, SHOELACE, THUMBTACK

Today’s Strands spangram

Today’s Strands spangram is JUNKDRAWER. To find it, look for the J that’s five letters down on the far-left row, and wind down, over and then up.

Quick tips for Strands

#1: To get more clue words, see if you can tweak the words you’ve already found, by adding an «S» or other variants. And if you find a word like WILL, see if other letters are close enough to help you make SILL, or BILL.

#2: Once you get one theme word, look at the puzzle to see if you can spot other related words.

#3: If you’ve been given the letters for a theme word, but can’t figure it out, guess three more clue words, and the puzzle will light up each letter in order, revealing the word.

Technologies

Today’s Wordle Hints, Answer and Help for Oct. 22, #1586

Here are hints and the answer for today’s Wordle for Oct. 22, No. 1,586.

Looking for the most recent Wordle answer? Click here for today’s Wordle hints, as well as our daily answers and hints for The New York Times Mini Crossword, Connections, Connections: Sports Edition and Strands puzzles.

Today’s Wordle puzzle features some letters I don’t often guess, but it’s not terribly difficult. If you need a new starter word, check out our list of which letters show up the most in English words. If you need hints and the answer, read on.

Today’s Wordle hints

Before we show you today’s Wordle answer, we’ll give you some hints. If you don’t want a spoiler, look away now.

Wordle hint No. 1: Repeats

Today’s Wordle answer has one repeated letter.

Wordle hint No. 2: Vowels

Today’s Wordle answer has one vowel.

Wordle hint No. 3: First letter

Today’s Wordle answer begins with S.

Wordle hint No. 4: Last letter

Today’s Wordle answer ends with T.

Wordle hint No. 5: Meaning

Today’s Wordle answer can refer to an action displaying spectacular skill and daring.

TODAY’S WORDLE ANSWER

Today’s Wordle answer is STUNT.

Yesterday’s Wordle answer

Yesterday’s Wordle answer, Oct. 21, No. 1,585 was DETOX.

Recent Wordle answers

Oct. 17, No. 1,581: GROSS
Oct. 18, No. 1,582: HAVEN
Oct. 19, No. 1,583: IDEAL
Oct. 20, No. 1,584: LIMBO

Quick tips for Wordle

#1: Check our list ranking the popularity of all the letters in the alphabet and choose your starter words accordingly. (TRAIN, STERN and AUDIO are good.)

#2: Don’t forget that letters can be used more than once.

#3: Many words are similar. You don’t want to use up multiple guesses that don’t advance your cause. So if the puzzle is STA_E, don’t guess STARE, STATE and STALE. Guess something that uses that R, T and L, like TWIRL.