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Tech Clutter Overload: New CNET Survey Shows 31% of US Adults Hang On to Old Devices

Despite incentives for selling and trading in tech devices, a large number of phones, computers and game consoles end up neglected and unused.

Whether you’re upgrading to the latest iPhone or Samsung Galaxy phone, or snagging a new ultralight laptop for work on the go, the joy of gaining that powerful technology comes with a small burden — what to do with your old smartphone or computer? For a large number of people, the answer is «nothing.»

A recent CNET survey reveals that over three in 10 (31%) US adults hang onto old devices, because they aren’t sure what to do with smartphones, video game consoles, laptops and other tech accessories they no longer use. Nearly one in five (19%) US adults throw away these devices. However, many prefer to trade in their old devices for an exchange or upgrade (37%), while 25% are selling them. 

With tariffs expected to drive up electronics prices, there are still ways to save money on new tech, and selling your old devices can help offset the cost. If your device is broken or too outdated to sell, experts recommend using an electronics recycling service to avoid polluting the environment and so valuable materials like copper and aluminum can be reused.

Here’s what the latest CNET survey found about how US adults are disposing of tech they don’t want anymore and tips for what you can do with yours.  

Key takeaways:

  • 31% of US adults are still holding on to old tech devices because they’re not sure what to do with them.
  • 37% of Americans trade in or exchange their old devices, while 25% sell them. 
  • 29% use a recycling service to dispose of old tech, while 19% toss old devices in the trash.

Over one-third of US adults trade in or exchange their old tech

Many US adults (37%) trade in smartphones, gaming devices, laptops and accessories for another device or an upgrade. That can come in handy if a retailer offers a discount on the new gadget in exchange for the trade. 

Other popular disposal methods include giving it to a loved one or recycling it. Some US adults even try selling their devices, which can bring in some extra cash. Here’s a closer look at some common disposal methods based on CNET’s survey.

Read more: Spring Cleaning? Free Expert Tech Recycling Tips for a Greener Home

How to maximize the value of your smartphone trade-in

One-third of US adults trade in their smartphones for an exchange or upgrade to lower the price of a new one. Others use a recycling service or give the old device away. Here’s a closer look. 

If you plan to trade an old device, start with your phone carrier, said Patrick Holland, CNET’s managing editor for mobile. Many manufacturers, like Apple and Samsung, will partner with carriers to offer steep discounts on a new model when you trade in an old one.

«These deals usually happen within the first month a new phone goes on sale and can sometimes cover the entire price — just depends on how old and what condition the phone you’re trading in is,» he said. Some manufacturers may offer steeper discounts during the preorder period before a new phone is released, Holland added.

The longer you wait to trade in your device, the less you’re likely to get. For example, if you’re upgrading to the iPhone 16, you may need an iPhone 12 Pro or newer model to get a full promotional offer. Check your retailer’s trade-in requirements to make sure your device qualifies.

Most importantly, make sure your device works and is in good condition, with minimal scratches or cracks. You may also compare trade-in offers by getting estimates from different retailers and carriers for the best deal.

If your phone doesn’t qualify for a trade-in offer, or if you think the offer is too low, consider selling your phone. CNET experts recommend Swappa, an online marketplace to sell and buy used electronics. Swappa helps you set your price fairly by comparing similar models and features to yours. But there are other options to consider, too. 

«I’ve had a lot of luck on eBay and Gazelle,» Holland said. «Selling a phone on eBay can involve a little work and take some time, but you’ll usually get more money there.» 

Gazelle and similar resale sites are usually quicker than selling on eBay or Facebook Marketplace. but you may get less money for your device, Holland said. You can also trade in your tech with Best Buy’s trade-in program. And if your device’s value is too low, you can recycle it right at the store. 

On the other hand, if you’re not looking to get any money back from your old phone, many retailers and carriers — like Apple, Best Buy and AT&T — will recycle it for free. It’s best to call the physical store to make sure in advance. Holland also recommends donating your old phone to charity, like Cell Phones For Soldiers, if the phone is in good, working condition. 

Read more: Apple iPhone 16 Trade-In Tips: Getting Your Next Phone Using Your Old One

Many US adults recycle or gift old laptops and computers

By the numbers, nearly a quarter of US adults recycle their computers and computer accessories, while 18% give the old computer to family or friends. But 21% are unsure of what to do with the computer.

There are a few options, but regardless of how you discard, it’s important to remove your personal data first.

Before you recycle your laptop or give it away, CNET’s computing and home entertainment managing editor Josh Goldman recommends restoring it to its original condition to make sure your sensitive data is wiped from the machine. 

«Remove any software you’re not using, delete any unnecessary files and update the operating system,» Goldman said. «Back up all your important files, write down all the software you need — and find the license keys if you paid for it — and do a full system reset to start fresh.»

Manufacturers typically offer free-to-download software for securely deleting data. Windows devices have a secure erase option built into the system. Finish by blowing out any dust and debris with a can of compressed air and cleaning the outside with a cloth that’s safe for electronics.

For extra protection, Goldman suggests removing the hard drive or solid-state drive from your computer and destroying it. «It’s not necessary, but it’s extra peace of mind,» Goldman said. If that’s not an option, he recommends resetting the laptop, then using software to erase the solid-state drive or hard disk drive.

You’re then free to gift or donate your device. Many communities offer free electronics recycling drop-off locations. Goldman recommends starting your search with the Department of Public Works in your city or county. 

«If you’re not sure where to start, use Earth911.com‘s search. Just pop in your ZIP code and it’ll give you local options,» he said. 

Many gamers opt to sell old consoles 

When it comes to getting rid of unused video game systems, 17% of gamers prefer to sell their old consoles, followed by gifting them to family or friends (16%). If you no longer use a video game system, selling your old console could earn you some extra money. You just need to take a few precautions. 

Scott Stein, CNET’s editor at large, cautions anyone selling a gaming console to a retailer to make sure they’re getting a fair price. You can also sell directly to buyers on eBay and community groups like Facebook Marketplace and Offer Up. He also recommends community groups as another way to sell. 

When determining the price, assess the resale value and the condition of your accessories and console. You may also look at how other sellers are pricing their consoles to determine a fair price. Lastly, think about the value of your games and how rare they are — that could increase your console’s value. 

Before selling or gifting a video game console, reset all content and account settings. Most importantly, remove any credit card payment information you may have stored on your account details. Most consoles have an easy reset-to-factory setting to make erasing your data easy. 

Other ways to recycle old tech

Still struggling with where to get rid of devices you don’t want anymore? Major office supply stores like Staples and Office Depot offer recycling services, and so does Best Buy. Some stores even offer store credits in exchange for your old tech. 

Check the list of accepted items before you go to the store. For example, larger monitors can be recycled for $20 at Staples, and while most personal tech is accepted, medical devices and TVs are a few items that aren’t. 

Methodology 

CNET commissioned YouGov Plc to conduct the survey. All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,511 adults. Fieldwork was undertaken from March 26-28, 2025. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18 and over).

Technologies

Sunderfolk Hands-On: A Cozy Co-Op RPG Streaming Tabletop Magic Into Everyone’s Home

Four friends, four phones, one video game. This is how you bring board game night into the digital age.

My party of adventurers walks into a spider-infested cave, and my friends and I start chatting strategy about the plan of attack for each of our heroes — then we leap into the fray by controlling the action through our phones. 

This is Sunderfolk, a new roleplaying game and the debut title from studio Secret Door. Made by veterans from Blizzard, Riot Games and fantasy tabletop hits like Descent: Legends of the Dark, Sunderfolk brings board game nights to modern video games. It’s available for PC, PS5, Xbox Series X/S and Nintendo Switch for $50.

The game looks conventional enough, with up to four players choosing between six animal adventurers packing varying skills to protect their town. The game’s combat and action play out on a shared screen, but the novelty lies in each person pulling up their phone to move their character and look up battle info.

«[Sunderfolk] is built for folks who are already genre-lovers in this space who want to bring in folks who are not genre lovers,» said game director Erin Marek. The game was designed to be intriguing to fantasy tabletop veterans, yet approachable to those put off by complex board games requiring deep dives in manuals. 

To do that, the Secret Door team started with a concept of «TV DnD,» as the studio chief Chris Sigaty explained: «It’s like [Dungeons and Dragons] meets JackBox.» That’s the party game where everyone jumps in to play on their phones, and it aptly describes the mediums Sunderfolk attempts to blend. The team wanted to bring the camaraderie of the couch to digital games, all set in an evocative fantasy world.

While Secret Door was kind enough to invite me into a Discord to connect with other players, I knew I had to experience this game with my own tabletop group. My dice-rolling battle-hardened cadre of thirtysomethings has tackled campaigns in RPG systems like Dungeon World, The Sprawl, Blades in the Dark, A Quiet Year, and Stonetop — all of which eschew the staid elements of Dungeons and Dragons in favor of more streamlined approaches to role-playing. That made them great sample players for Sunderfolk.

I attempted to get a game going in-person, but like every classic RPG campaign, we faced the greatest tabletop villain of all: scheduling. Nobody could find the same night to meet. Yet Sunderfolk’s setup allows everyone to play remotely: We just logged into the game on our phones sitting in our respective homes while all watching the same screen. 

This is also the genius of Sunderfolk: All players share one big screen. At any time, players can treat their phone screen as a thumb pad to move their cursor around to look up enemy details or battlefield features (like healing shrines or exploding rocks). But it also lets players point and gesture around the map to plan and coordinate moves. We may have been sitting in our respective homes dozens of miles apart, but it felt like my friends and I were gathered around a table in person.

Streaming Sunderfolk to the whole party

But since my party wasn’t in the same place, I used a clever workaround, running the game on PS5 and streaming it through our friend group’s Discord, which everyone tuned into. 

Admittedly, this was a bit challenging on the PS5, which doesn’t let you stream to Discord natively from the console — instead, I had to use a workaround I found online to use the Remote Play app to run my PS5 on my PC, and then stream that window through Discord. Complicated! There are alternatives, like streaming to YouTube or Twitch, but those require extra steps before you start broadcasting to the masses. Note that Xbox Series X lets you stream directly to Discord, and PC players will be just fine. 

This shows a bit of the double-edged nature of Sunderfolk’s unique setup, but at least the trouble was on my end, and my friends didn’t need to download extra copies of the game — one copy will work for a whole party. All they had to do was download the free Sunderfolk app, watch my stream, scan the QR code on screen with their phone to log into the campaign, and we were off to the races.

How Sunderfolk’s phone-controlled RPG plays out

Once logged in to our campaign, three friends and I chose our quartet of characters from the six animal hero choices — and gave them silly names, as is tabletop tradition. One friend picked the barbarian polar bear (named Bearzerker), another the lamb ranger (Big Lamb), a third the raven spellcaster (RavnAbtMagic), and I picked the bat bard (Bat Stevens). 

Like any good tabletop RPG, the campaign opens up in a tavern. Here we learned basic mechanics and ran through our early move selections, which differed for each character, before spilling out into a proper brawl outside. The local ogres had descended on the town to raid and pillage, but our brave heroes fended them off. 

Though fights feel familiar for fantasy RPGs, like using different attacks to whittle down enemies, Sunderfolk has a heavy emphasis on moving around the battlefield. Our spellcaster teleported around (and likewise ‘ported enemies hither and thither), while I used my bat bard to swap places and drop power-ups around the area, encouraging different playstyles while never staying put. 

That all led to The Moment. If you’ve ever played a tabletop RPG, you’ll probably remember the first time it became suddenly clear that you could do anything. When you tried something so spectacular that, succeed or fail, it was vividly memorable. In Sunderfolk, our next encounter had us chasing the ogres onto a bridge — and one by one, each party member found an attack or movement ability that let us shove our foes off the edges. 

«What we’re stealing a little bit from tabletop games is those moments where something that should never have happened, happened,» Marek said. «You have that moment, that storytelling with your friends that you carry through with you and try to explain it to other people, and they don’t get it because they weren’t there.»

There are things we couldn’t do that a regular tabletop game would’ve allowed, like trying to talk to the ogres or bribing them to leave. Sunderfolk trades that in for fewer but still potent possibilities — just ask my party of thirtysomething men, gleefully cheering each other to boot enemies into the wild blue yonder — and the streamlined system with codified rules that a video game enables. From personal experience, it is a joy to have the game handle all the monsters, quest progression and more, meaning our regular dungeon master could join in, too.

As we wrapped up our first adventure, we chatted with townsfolk and grew relationships, did a little shopping and unlocked new abilities — standard RPG stuff, all wrapped up in a 2-hour session, which I later learned was the target time the Secret Door team set for a night of adventuring (quests take about an hour, and every two quests should result in a level-up awarding new skills). While I had a good time with the game, I was impressed that everything worked smoothly — even though I’d never used my phone to play a game this way.

Designing a new way to play old games

Sunderfolk’s team is full of people who have taken games from other platforms and mediums to adapt to play on the humble smartphone. Before joining Secret Door, Marek worked on Wild Rift (League of Legends on phones) while Sigaty worked on Hearthstone (a digital card game on PC and phones). Kara Centell-Dunk, Sunderfolk’s campaign designer, has over a decade of experience making tabletop games — including working on Descent: Legends in the Dark and Lord of the Rings: Journeys in Middle-earth, which have smartphone app assistants to help with play. 

On an interview call with the three Secret Door creators above, only the fourth hadn’t worked in the intersection between phones and tabletop — Daren Bader, art director at Secret Door, who didn’t play Dungeons and Dragons or tabletop at all despite submitting fantasy art for Monster Manuals and Magic: The Gathering cards. «I was kind of the perfect guinea pig for the team,» Bader explained, as someone who would need to be dragged into the game. His conversion into a tabletop gamer during Sunderfolk’s development is a proof of concept.

«My favorite thing is that we created a game that I want to play, to tell you the honest truth,» Bader said. 

Designing a game that would be «TV DnD» as Sigaty described was a process. Gamers don’t look down at their controller or mouse and keyboard while playing, but Sunderfolk would have lots of essential information on the phone app — what the team found was that players were staring at their phones instead of the action on the screen. The solution lay in another TV implement.

«One of our UX/UI designers, Hasiba Arshad, was actually looking at Apple TV remotes and how they use their paradigm … and she came up with this idea of what if you’re actually controlling a cursor?» Marek said — almost like drawing with a drawing pad.

It took years of evolution and lots of playtests with friends and family to get the controls just right (even in release form, the app on the phone tells players to look up when important gameplay is happening on the main screen). Other parts of the design took time to refine, like having each move arrayed in a row for players to tap and swipe between, like they’re holding a hand of cards — and then swiping the one they want upward to start their turn, like a sort of skeuomorphic motion. 

All of this work would amount to a novel proof of concept if the game weren’t fun to play, but it is. It’s not the most complex RPG to start, but it’s designed to ramp up — as Centell-Dunk explained, the game’s philosophy is simple parts that, when combined, become complex. So those spiders I found lurched over merchant loot that scatter when I hit them? That can be combined with other movement abilities to get the tactical advantage. 

As my friends and I wrapped up our second session, having delved in the vibrant underground worlds Bader designed — full of light and mushrooms, friendly animals and vicious ogres — we called it a night. But not before my tabletop-tested friends gave it their seal of approval by asking when we’d play the game next.

Ahead of us was the thing Centell-Dunk was most proud of: boss fights, and the systems she made for them.

«I hope players also enjoy being crushed by our bosses,» Centell-Dunk said.

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Technologies

Xfinity Mobile Adds Premium Unlimited Plan With Twice-Yearly Device Upgrades

If you’re already an Xfinity internet customer, Xfinity Mobile is sweetening its top-level wireless plan.

How do you add more to «unlimited»? As carriers offer unlimited talk, text and data on their wireless plans, Xfinity Mobile’s answer is to launch a new Premium Unlimited plan that includes high-resolution streaming, 30GB of fast hotspot data per month and, for customers chasing the latest phones, the ability to upgrade devices twice per year. 

The Premium Unlimited plan is available now. Here’s a breakdown of what you’ll get.

More perks for Premium

The Premium Unlimited Plan, which costs $30 per line on top of required Xfinity Internet service, includes unlimited full-speed data. That’s a boost over the regular Unlimited plan, which throttles data speeds after 30GB.

For mobile hotspot usage, the Premium Unlimited plan includes 30GB of data before speeds are reduced. By comparison, the Unlimited plan offers only slower speeds, although both plans give you unlimited hotspot data so you won’t be cut off.

Also unique to the Premium Unlimited plan is 4K resolution video streaming (the Unlimited plan serves up only 480p standard resolution) and Xfinity Call Guard service for intercepting spam calls.

Xfinity Mobile uses Verizon’s network for 5G and 4G LTE cellular access, but also leans heavily on its installed base of home and business internet service with modems that double as public Wi-Fi hotspots. Both the Premium Unlimited and Unlimited plans feature WiFi PowerBoost, which can automatically hop onto a Wi-Fi connection and deliver faster speeds, up to 1GB, according to Xfinity.

The company states that more than 90% of mobile data traffic happens over Wi-Fi. If you’re connected at home (and your Xfinity service uses an XB7 or XB8 Gateway to route the data), your phone can get the faster speeds, even if you’re not paying for that level of bandwidth.

Stay on top of the newest phones

If you know someone who replaces their phone every year for the newest model, you can literally one-up them by being on the Premium Unlimited plan. The new Elite Upgrade option allows for twice-yearly phone upgrades with a «guaranteed new-device discount of up to $830 with an eligible trade-in,» according to the company.

For those switching from another carrier, Xfinity Mobile will pay up to $500 per line for as many as five lines to buy out existing contracts.

See more: Discover the Best Phones for 2025.

Your iPhone Wants These 11 Essential Accessories in the New Year

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Technologies

Today’s NYT Mini Crossword Answers for Wednesday, April 23

Here are the answers for The New York Times Mini Crossword for April 23.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.


Today’s NYT Mini Crossword isn’t terribly tough — for once, the two-part clue was simple. Usually, I beat my head against the desk trying to solve those. Need some help with today’s Mini Crossword? Read on. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

The Mini Crossword is just one of many games in the Times’ games collection. If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get at those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: With 7-Across, flight option that saves money at the expense of sleep
Answer: RED

4A clue: Like pastel shades
Answer: PALE

5A clue: Appliance on a patio
Answer: GRILL

6A clue: Simplicity
Answer: EASE

7A clue: See 1-Across
Answer: EYE

Mini down clues and answers

1D clue: Underpaid employee’s request
Answer: RAISE

2D clue: Fashion magazine with a palindromic name
Answer: ELLE

3D clue: Director Guillermo ___ Toro
Answer: DEL

4D clue: Thank God, say
Answer: PRAY

5D clue: «Will you look at that!»
Answer: GEE

How to play more Mini Crosswords

The New York Times Games section offers many online games, but only some are free for all to play. You can play the current day’s Mini Crossword for free, but you’ll need a subscription to the Times Games section to play older puzzles from the archives.

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