Technologies

Amazon to Pay $30M for Ring and Alexa Privacy Violations: Tips for Protecting Your Smart Home Data

As Amazon settles over alleged privacy violations, here’s how you can help keep your personal data safe.

Amazon will pay two separate penalties for privacy violations, the Federal Trade Commission has announced: $25 million for allegedly not deleting children’s data and $5.8 million for failing to restrict employee and contractor access to Ring security videos.

Amazon prevented parents from deleting their children’s voice and geolocation data acquired through the Alexa voice assistant, and stored and used the data for several years to improve the Alexa algorithm to better understand children’s speech patterns and accents, the FTC alleged Wednesday.

This put the data «at risk of harm from unnecessary access,» according to the FTC.

The Children’s Online Privacy Protection Act Rule «does not allow companies to keep children’s data forever for any reason, and certainly not to train their algorithms,» said Samuel Levine, director of the FTC’s Bureau of Consumer Protection, in a statement.

Amazon said in a blog post that it disagrees with the FTC’s claims and denies violating the law.

«We take our responsibilities to our customers and their families very seriously,» Amazon said. «We work hard to protect children’s privacy, and we have built robust privacy protections into our children’s products and services.»

The FTC on Wednesday also leveled a $5.8 million penalty against Amazon’s Ring. Ring, which was acquired by Amazon in 2018, sells video doorbells, indoor and outdoor cameras and home security services. It has long been criticized for its privacy practices, including sharing doorbell footage with police departments across the US. The settlement announced Wednesday related to allegedly failing to restrict access to customers’ videos across its employees and contractors, and using those videos to train its algorithms without consent.

«One employee over several months viewed thousands of video recordings belonging to female users of Ring cameras that surveilled intimate spaces in their homes such as their bathrooms or bedrooms. The employee wasn’t stopped until another employee discovered the misconduct,» the FTC alleges.

Ring’s failure to «implement basic measures to monitor and detect employees’ video access» meant the company also didn’t know who or how many employees accessed private videos inappropriately.

Ring didn’t seek customer consent for human review of their videos until January 2018, the FTC alleged.

Ring’s lack of security, including not offering multifactor authentication until 2019, meant hackers exploited account vulnerabilities to compromise 55,000 customers’ accounts in the US, the complaint says. Of those 55,000 customers, 910 accounts across 1,250 devices saw the hacker take «additional invasive actions, such as accessing a stored video, accessing a live stream video or viewing a customer’s profile,» the complaint details. In 20 instances, the hackers maintained access to customer devices for over a month.

«In many instances, the bad actors were not just passively viewing customers’ sensitive video data. Rather, the bad actors took advantage of the camera’s two-way communication functionality to harass, threaten, and insult individuals — including elderly individuals and children — whose rooms were monitored by Ring cameras, and to set off alarms and change important device settings,» the FTC’s complaint says.

The $5.8 million penalty will be used to refund customers, and Ring is required to delete data and videos if obtained prior to 2018 and «delete any work products it derived from these videos.»

Ring’s statement likewise disagreed with the FTC’s claims. «We want our customers to know that the FTC complaint draws on matters that Ring promptly addressed on its own, well before the FTC began its inquiry; mischaracterizes our security practices; and ignores the many protections we have in place for our customers,» Ring said.

How to protect your private data

Bad actors are a threat to your security, and there are a number of steps you can take to help yourself. Here’s how to make sure your home Wi-Fi is secure, how to protect your home security against hacks and the best home security systems of 2023 — including the best cheap home security systems and the best DIY home security systems. You could also look at getting a password manager so your accounts are safer, and here’s CNET’s smart home privacy guide on how to delete your voice recordings across Amazon, Apple and Google.

As companies are keeping more and more of your personal data, here are CNET’s tips on how to keep Facebook from tracking you, how to prevent yourself from being tracked via your Apple AirTags and how to get Google to remove your personal data from search results.

Technologies

Tesla Has a New Range of Affordable Electric Cars: How Much They Cost

The new, stripped-back versions of the Model Y and Model 3 have a more affordable starting price.

Technologies

Today’s NYT Strands Hints, Answers and Help for Oct. 22 #598

Here are hints and answers for the NYT Strands puzzle for Oct. 22, No. 598.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

Today’s NYT Strands puzzle is a fun one — I definitely have at least two of these in my house. Some of the answers are a bit tough to unscramble, so if you need hints and answers, read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: Catch all.

If that doesn’t help you, here’s a clue: A mess of items.

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

BATE, LICE, SLUM, CAPE, HOLE, CARE, BARE, THEN, SLAM, SAMBA, BACK

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

TAPE, COIN, PENCIL, BATTERY, SHOELACE, THUMBTACK

Today’s Strands spangram

Today’s Strands spangram is JUNKDRAWER. To find it, look for the J that’s five letters down on the far-left row, and wind down, over and then up.

Quick tips for Strands

#1: To get more clue words, see if you can tweak the words you’ve already found, by adding an «S» or other variants. And if you find a word like WILL, see if other letters are close enough to help you make SILL, or BILL.

#2: Once you get one theme word, look at the puzzle to see if you can spot other related words.

#3: If you’ve been given the letters for a theme word, but can’t figure it out, guess three more clue words, and the puzzle will light up each letter in order, revealing the word.

Technologies

Today’s Wordle Hints, Answer and Help for Oct. 22, #1586

Here are hints and the answer for today’s Wordle for Oct. 22, No. 1,586.

Looking for the most recent Wordle answer? Click here for today’s Wordle hints, as well as our daily answers and hints for The New York Times Mini Crossword, Connections, Connections: Sports Edition and Strands puzzles.

Today’s Wordle puzzle features some letters I don’t often guess, but it’s not terribly difficult. If you need a new starter word, check out our list of which letters show up the most in English words. If you need hints and the answer, read on.

Today’s Wordle hints

Before we show you today’s Wordle answer, we’ll give you some hints. If you don’t want a spoiler, look away now.

Wordle hint No. 1: Repeats

Today’s Wordle answer has one repeated letter.

Wordle hint No. 2: Vowels

Today’s Wordle answer has one vowel.

Wordle hint No. 3: First letter

Today’s Wordle answer begins with S.

Wordle hint No. 4: Last letter

Today’s Wordle answer ends with T.

Wordle hint No. 5: Meaning

Today’s Wordle answer can refer to an action displaying spectacular skill and daring.

TODAY’S WORDLE ANSWER

Today’s Wordle answer is STUNT.

Yesterday’s Wordle answer

Yesterday’s Wordle answer, Oct. 21, No. 1,585 was DETOX.

Recent Wordle answers

Oct. 17, No. 1,581: GROSS
Oct. 18, No. 1,582: HAVEN
Oct. 19, No. 1,583: IDEAL
Oct. 20, No. 1,584: LIMBO

Quick tips for Wordle

#1: Check our list ranking the popularity of all the letters in the alphabet and choose your starter words accordingly. (TRAIN, STERN and AUDIO are good.)

#2: Don’t forget that letters can be used more than once.

#3: Many words are similar. You don’t want to use up multiple guesses that don’t advance your cause. So if the puzzle is STA_E, don’t guess STARE, STATE and STALE. Guess something that uses that R, T and L, like TWIRL.