Technologies

How to Claim Money From Apple’s $50 Million MacBook Keyboard Settlement

A class action suit claims Apple knew for years that the «butterfly» design in its MacBook keyboards was seriously flawed.

Did you buy a MacBook that had keyboard issues? If so, you might be eligible for part of a $50 million settlement Apple has agreed to in response to allegations it hid a known keyboard design flaw from customers.

Apple agreed to the multimillion-dollar payout in July, and a California court granted preliminary approval on Nov. 28.

MacBook Pro owners have started to receive emails and postcards notifying them they are eligible for payment, and the settlement website began accepting claims on Dec. 12.

Below, find out more about the MacBook settlement, including who qualifies for money, how much you could get from Apple and how to submit a claim.

For more class action suits, learn why Keurig is shelling out $10 million to users of its K-Cups and see if you’re eligible for money from T-Mobile’s $350 million data-breach settlement.

What is Apple accused of in the class action suit?

Apple introduced its «butterfly» keyboard design in 2015 in its 12-inch MacBook. The keys were attached with a wing-like hinge, as opposed to traditional keyboards, which use two pieces of plastic that, when pressed, cross each other and close like a pair of scissors.

At the time, the tech giant said the butterfly design was 40% slimmer, meaning its laptops could be too. But customers complained about the propensity for the keys to be sticky and miss or repeat typed characters.

Apple launched a repair program that covered MacBook, MacBook Pro and MacBook Air laptops in 2018. But it only replaced old butterfly keyboards with new ones.

Finally, in 2019, Apple phased out the butterfly design and introduced a redesigned Magic Keyboard that once more relied on a scissor-switch mechanism.

The butterfly design «had some things it did really well,» then-Apple marketing director Phil Schiller told CNET that year. «It felt more firm and flat under your finger — some people really like that, but other people weren’t really happy with that.»

Schiller also acknowledged there were «quality issues we had to work on.»

In a class action lawsuit filed in California in 2018, a group of plaintiffs claimed Apple knew about the quality issues and «fraudulently concealed» them from customers.

As a result, they claimed, laptops were knowingly equipped with keyboards that could result in «characters repeating unexpectedly; letters or characters not appearing; and/or the keys feeling ‘sticky’ or not responding in a consistent manner,» according to the settlement website.

Apple didn’t respond to a request for comment, but in filings, it denied any wrongdoing.

Who is eligible for a payment from Apple?

If you bought a MacBook between 2015 and 2019 and had to replace the keyboard or individual keys, you are eligible for compensation.

If you’re not sure if your model is covered, you can check here.

How much money could I get from the MacBook keyboard settlement?

The amount of the individual payout depends on how many repairs you had to have on your MacBook.

Consumers who had to swap out multiple keyboards within four years of purchase are considered Group 1 Settlement Class Members. They are eligible for an estimated payment of between $300 and $395 and should be receiving an email this month.

You can still qualify for Group 1 so long as you require two or more topcase replacements before Nov. 28, 2024. (The topcase houses the keyboard and other components.)

If you believe you’re part of Group 1 but didn’t receive a notification, you can call the claims administrator at 855-579-1311. (You can also fill out a change of address form, if needed.)

If you had to replace the keyboard once, you’re considered part of the Group 2 Settlement Class and could receive as much as $125. You’ll need to submit a claim form, though.

And if you only had to replace individual keycaps, you’re eligible for up to $50. (You’ll also have to submit a claim form.)

How do I file a claim in the Apple butterfly-keyboard settlement?

You can submit a claim on the settlement website or mail a completed form to:

re: MacBook Keyboard Litigation Settlement
c/o JND Legal Administration
PO Box 91341
Seattle, WA 98111

For all class members, if Apple doesn’t have a record of your repair or purchase, you’ll have to provide proof of purchase or repair.

The deadline to file a claim is 11:59 p.m. PT on March 6, 2023. If you want to object to the settlement — or exclude yourself and retain the right to separate litigation — the deadline to notify the court is Feb. 10, 2023.

When will I get my money?

A final approval hearing is scheduled for March 16, 2023. Any payments would go out after that, but the process could be delayed by appeals.

Technologies

Today’s NYT Strands Hints, Answers and Help for Oct. 23 #599

Here are hints and answers for the NYT Strands puzzle for Oct. 23, No. 599.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

Today’s NYT Strands puzzle might be Halloween-themed, as the answers are all rather dangerous. Some of them are a bit tough to unscramble, so if you need hints and answers, read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: Please don’t eat me!

If that doesn’t help you, here’s a clue: Remember Mr. Yuk?

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

POND, NOON, NODE, BALE, SOCK, LOVE, LOCK, MOCK, LEER, REEL, GLOVE, DAIS, LEAN, LEAD, REEL

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

AZALEA, HEMLOCK, FOXGLOVE, OLEANDER, BELLADONNA

Today’s Strands spangram

Today’s Strands spangram is POISONOUS. To find it, look for the P that is the first letter on the far left of the top row, and wind down and across.

Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for Oct. 23, #395

Here are hints and the answers for the NYT Connections: Sports Edition puzzle for Oct. 23, No. 395.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.

Today’s Connections: Sports Edition has one of those crazy purple categories, where you wonder if anyone saw the connection, or if people just put that grouping together because only those four words were left. If you’re struggling but still want to solve it, read on for hints and the answers.

Connections: Sports Edition is published by The Athletic, the subscription-based sports journalism site owned by The Times. It doesn’t show up in the NYT Games app but appears in The Athletic’s own app. Or you can play it for free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Fan noise.

Green group hint: Strategies for hoops.

Blue group hint: Minor league.

Purple group hint: Look for a connection to hoops.

Answers for today’s Connections: Sports Edition groups

Yellow group: Sounds from the crowd.

Green group: Basketball offenses.

Blue group: Triple-A baseball teams.

Purple group: Ends with a basketball stat.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is sounds from the crowd. The four answers are boo, cheer, clap and whistle.

The green words in today’s Connections

The theme is basketball offenses. The four answers are motion, pick and roll, Princeton and triangle.

The blue words in today’s Connections

The theme is triple-A baseball teams. The four answers are Aces, Jumbo Shrimp, Sounds and Storm Chasers.

The purple words in today’s Connections

The theme is ends with a basketball stat. The four answers are afoul, bassist, counterpoint and sunblock.

Technologies

Amazon’s Delivery Drivers Will Soon Wear AI Smart Glasses to Work

The goal is to streamline the delivery process while keeping drivers safe.

Amazon announced on Wednesday that it is developing new AI-powered smart glasses to simplify the delivery experience for its drivers. CNET smart glasses expert Scott Stein mentioned this wearable rollout last month, and now the plan is in its final testing stages.

The goal is to simplify package delivery by reducing the need for drivers to look at their phones, the label on the package they’re delivering and their surroundings to find the correct address.

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

A heads-up display will activate as soon as the driver parks, pointing out potential hazards and tasks that must be completed. From there, drivers can locate and scan packages, follow turn-by-turn directions and snap a photograph to prove delivery completion without needing to take out their phone.

The company is testing the glasses in select North American markets.

Watch: See our Instagram post with a video showing the glasses

A representative for Amazon didn’t immediately respond to a request for comment.

To fight battery drain, the glasses pair with a controller attached to the employee’s delivery vest, allowing them to replace depleted batteries and access operational controls. The glasses will support an employee’s eyeglass prescription. An emergency button will be within reach to ensure the driver’s safety.

Amazon is already planning future versions of the glasses, which will feature «real-time defect detection,» notifying the driver if a package was delivered to the incorrect address. They plan to add features to the glasses to detect if pets are in the yard and adjust to low light.